# Compare OneCause vs Keela 2026 | Capterra > Unsure of what to choose? Check Capterra to compare OneCause and Keela based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/145329-154358/Fundraising-Software-vs-Keela --- # OneCause vs Keela Features and Cost Comparison Last updated June 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: OneCauseKeela2/4 selected [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[4.7 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) [Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (314)](https://www.capterra.com/p/154358/Keela/reviews/) [## OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[4.7 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.4 Customer Service 4.8 Reviews Sentiment AS Based on [388 reviews](#user-reviews) Positive 375 Neutral 8 Negative 5 [## Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (314)](https://www.capterra.com/p/154358/Keela/reviews/) Starting Price $160.00/month Value-for-Money 4.4 Functionality 4 Ease of Use 4.3 Customer Service 4.5 Reviews Sentiment Based on [314 reviews](#user-reviews) Positive 286 Neutral 21 Negative 7 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,311 reviews from fundraising software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Credit Card Processing 4.4 Payment Processing 4.6 Electronic Payments 4.7 Donor Management 4.2 Contribution Tracking 4.6 79%Fit High performer Feature ratings Credit Card Processing 4.2 Payment Processing 4.0 Electronic Payments 4.1 Donor Management 4.4 Contribution Tracking 4.8 User satisfaction User satisfaction 4.7 User reviews[388](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.5 Customer support 4.8 User satisfaction 4.3 User reviews[314](https://www.capterra.com/p/154358/Keela/reviews/) Ease of use 4.3 Functionality 4.0 Value for money 4.4 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from $160Usage Based, Per Month - Free version - Free trial Best for Best for OneCause has helped more than 14,000 nonprofits raise $8B for their causes. We support organizations of any size and offer various packages to meet their specific needs and budgets. Best for Keela is the ultimate donor management & fundraising platform for nonprofits looking to grow. From valuable donor insights to effortless automation, it’s ideal for nonprofits looking to raise more! ## User reviews Pros & cons Alexis S. Philanthropy Manager > "Between the seamless silent auction set-up process and the AI integrated to help draft lot descriptions, we were able to get the..." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854775) KK Ksenija K. President > "Also, it is very confusing for the guests to have to enter their credit card number to claim the ticket, even though their tickets..." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7046203) AS Alicia S. Development Assistant > "I've used it for PTA fundraisers in both elementary & middle school; and convinced my employer to implement it for our annual..." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042597) AE Ashley E. Administrative Coordinator > "Part of the reason is we wanted something that integrated with our donor management software which, unfortunately, OneCause does..." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7053657) SN Saeed N. Programs and Events Coordinator > "There is admittedly a learning curve, given the vast amount of features available, but overall the online support is very helpful..." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6870073) KM Karen M. President > "Portions of the database deleted the letter "D" and replaced it with "=" making it difficult to search names to resolve problems. " [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6536580) MM Michelle M. Business Finance Manager > "It gives our donor more visibility and looks to be more user friendly for the bidding and auction processes." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7167078) SW Sherry W. Director of Office Operations > "The staff we called for help with the new system did not know how to use the system either so that was a challange also the..." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6815468) JB Jennifer B. Manager, Special Events > "OneCause truly helped us save time, resources and maximize giving at our event, along with offering our guests a professional and..." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6379917) SN Saeed N. Programs and Events Coordinator > "The user experience/interface of setting up Giving Center pages is a bit clunky and difficult to navigate." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6870073) GI Gina I. Volunteer > "OneCause also has real-time analytics to increase efficiency which helped us reach our fundraising goals." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6885358) JK Jason K. Senior Director of Development > "That you can only add one photo per experience and it does not allow to showcase all of our items" [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6380780) CB Carla B. Events Manager > "event management, bidding process, customer support, and on day of event registration was very smooth" [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042379) LA Leah A. Development Director > "We are still new to the new platform so I do not have enough experience with it yet to rate it fully." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7167037) HO Heather O. Events Coordinator > "I was also able to schedule meetings with a One Cause person and ask my questions while looking at the screen together." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042410) WM Willonda M. CEO > "Also, when you dump money into our acccount. If you could lable the dump." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042422) TH Tiffany H. Director of Foundation Operations > "Bringing OneCause as a mobile bidding platform to our fundraising events elevated our reach, impact and fundraising goals." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6379931) SH Sandra H. Special Events > "Not the most user-friendly; I believe we required support at every step." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7168434) JO Joan O. Resource Development Manager > "I like the ease for staff and volunteers to enter auction information and easy for guests to bid on auction items or give a..." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854421) VS Valerie S. Special Event Coordinator > "I am not a coder or someone as familiar with tech so having to do the design elements on our home page were assigned to someone..." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6616608) TB Tim B. Managing Director > "The OneCause staff was responsive, immediately available and able to resolve the matter quickly so that a potential major problem..." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7009538) EE Eric E. Development Coordinator > "No way to save contacts for future blast emails around a similar event." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6530904) LM Lisa M. CFO > "After using OneCause for 5 years I am very happy with our event management and overall success of our fundraisers." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7167191) GP Gina P. Program Director > "My only issue with OneCause is when I'm entering items for our auctions and click Save and Next, it doesn't always save my entry. " [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6302688) OW Odily W. Event Specialist > "the platform offers a wide range of tools that are very helpful for organizing events and managing donor engagement." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6814473) MA Marc A. Director of Development and Membership > "While building the bidding site, some features are a little out of date, such as uploading/embedding photos and video." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6227642) JM Julie M. Chief Development Officer > "It seemed like it would make events - from internal staff events to big fundraising events- easier." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#SoftwareAdvice___7001057) MK Megan K. Events and Volunteer Manager > "This is cumbersome and annoying especially when you know the chatbot will not be helpful." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6530669) KS Kyanna S. Director of Development > "I work For an adult daycare center and we use this platform for our yearly auction and all the caregivers love it." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6379959) SW Sherry W. Director of Office Operations > "However the areas that were not intuitive were difficult to navigate." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6815468) JB Julie B. Assistant Director of Finance and Operations > "The staff are friendly, the system operates easily, customer service has been efficient, helpful and kind when I have needed help,..." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042567) TR TESSA R. Marketing Specialist > "The site customization is limited and can make it difficult to incorporate our branding." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6281851) LC Lidia C. Development Director > "From mobile bidding to real-time updates, everything runs so very smoothly and efficiently." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854477) SH Stacey H. AMS Administrator > "Organizing the auction items with images was time consuming even with the import features." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___5014887) DT Danielle T. Project Coordinator > "It has also helped with a more seamless check-in / check out for our event" [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7043743) JP Jennifer P. Board Member > "High processing fees" [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6380543) AG Amy G. Advancement Team - Alumni Relations and Special Events > "I receive many comments after our annual Gala about how the platform is superior to other bidding and auction programs." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7043089) MJ Monte J. Chief Executive Officer > "It's not as intuitive as it needs to be." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6507984) LC Lidia C. Development Director > "Their calm, professional presence gave me so much peace of mind, and they handled everything from setup to guest questions with..." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854477) RW Rachel W. Museum Coordinator > "It was slow, didn't work very well, and logged us out after every customer we looked up." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4955489) SH Sarah H. Director of Development > "The software is very user-friendly with strong reporting functions." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7169271) RG Romisha G. Development Operations Manager > "I could not find a report with all of the attendee information with seating and food (ticket) options. " [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4044823) JC Jennifer C. Director of Events and Volunteer Engagement > "They answer everything within a timely manor to help us execute our event with excellence." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042475) TB Terri B. Executive Director > "I would love to have better payment options, for ex: there should be a partial payment option instead of having to create a whole..." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3684902) TG Terri G. Director of Corporate Engagement > "It makes for a very efficient process, especially for non-profits with limited staff." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042432) MS Melanie S. Marketing Manager > "Also the reporting is lacking - we'd like to be able to export any report as an Excel and that's not currently possible." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4043314) DT Destiny T. Development Officer > "It is a very user for me, store of data and has allowed us as a small organization to do a lot more." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6813916) SM Sabine M. Director of Development > "Setting up a new event can be time consuming, especially when first learning the system and if do not use often to remember how to..." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4283838) LM Lisa M. CFO > "The customer support is wonderful and OneCause is very user friendly for both administrators and supporters" [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7167191) RB Robyn B. Director of Mission Advancement > "WE had to run reports and manually enter which is the biggest downfall." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3684567) BV Belinda V. Chief Development Officer > "Overall, OneCause has made running our fundraising auctions smoother, easier, and more successful." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042456) AG Allyson G. Development Manager > "Payments come in often without labels and cause issues for our accounting team. " [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4257180) MA Marc A. Director of Development and Membership > "It allows attendees to easily track their bids, manage their payments, and saves valuable staff time while increasing the dollars..." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6227642) DC Daunel C. Foundation Event and Program Coordinator > "OneCause does not integrate with the CRM system we use, so we had to come up with a few internal workarounds to address accounting..." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3495126) ED Emily D. Director of Philanthropy, Events and Partnerships > "I have increased my fundraising through events by 47% in 3 years since switching to OneCause." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7045513) CE Chelsea E. Marketing and Events Specialist > "I don't like that the swipers only work on older versions of iPad." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4044599) MW Maddy W. Director of Events > "Our consultant and event managers were all very knowledgeable and helpful." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7168269) MDB Mary D B. Executive Director > "The software doesn't exactly work hand in hand with our established donor software." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4663475) ED Emily D. Director of Philanthropy, Events and Partnerships > "Their customer support is outstanding and they are committed to continued growth as they are constantly evolving the product with..." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7045513) MM Marisa M. Special Events Manager > "At the end of every event, we are always missing emails or other important data." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3798200) KM Kristin M. Director of Special Events > "Our bidders and donors have always had success as well." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7168350) AS Ally S. Development Manager > "I don't like the look of the background of the website, but that's super minor." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4808886) LW Lisa W. Director of Business Information and Marketing Systems > "The guest experience is excellent, and customer service is responsive, with convenient support options via phone, chat, or email." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6754285) TH Terry H. Club Manager > "Previously we had several folks manage and organize our annual event and auction, it was a tremendous amount of work and folks..." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3495020) LW Lisa W. Director of Business Information and Marketing Systems > "Ongoing improvements will enhance the experience for both our team and our supporters, ensuring even greater success in future..." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6754285) Hannah A. Event Planning Consultant > "For example, we wanted to turn off max-bidding, which wasn't possible." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4687046) Alexis S. Philanthropy Manager > "OneCause is a relatively user friendly platform that has helped us never miss a fundraising opportunity." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854775) DC Daunel C. Foundation Event and Program Coordinator > "Setting up event pages is not intuitive, and I needed the help of a web developer to give the pages a professional look and feel." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3495126) LL Luci L. Administrative Office Manager > "On top of all that, OneCause provides regular webinars covering a variety of helpful topics." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6382482) HS Heather S. Director of Events > "I felt as though I constantly had to call to ask questions." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4289035) LC Lidia C. Development Director > "What truly sets them apart, though, is the on-site event specialist—they are a total game-changer!" [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854477) JG Jenna G. Dir of Alumni & Special Events > "The reports are hard to find exactly what I need." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4283795) DH Dawn H. Events and Communication Manager > "The tool is very user friendly and has accommodated our needs for 4+ years. " [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7167048) KS Karen S. Associate Director of Development > "I called and the person was unable to help me." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4791548) TG Terri G. Director of Corporate Engagement > "From setup to customer service to the end user, I think the process is seamless. " [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042432) HS Heather S. Director of Events > "Guests were really flustered by the website." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4289035) TH Tiffany H. Director of Foundation Operations > "OneCause elevated our fundraising events to a level our rural community wasn't even necessarily ready for." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6379931) AD Andrea D. Director of Development Operations > "I think the scoreboard looks very outdated, the site itself logs me out every time I refresh the page, there were a lot of..." [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___2572345) AG Amy G. Advancement Team - Alumni Relations and Special Events > "We've had great customer service - all of the interactions I've had with humans at OneCause have been positive and helpful" [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7043089) SP Sarah P. committee member > "Customizing the site can be cumbersome. " [See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3590708) [View Reviews](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) BG Brian G. CFO > "We love the robust tools that Keela offers us to track our donations, communicate with our donors, and pull custom reports for..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939) CW Cody W. Marketing and Donor Relations Coordinator > "After spending thousands of dollars, including additional import fees, and investing over two months into the migration process,..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600) BG Brian G. CFO > "Keela has allowed us to integrate our donor management with our accounting software to create a much more seamless financial..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939) VR Verified Reviewer Project Manager > "Some parts of the platform can feel limited or clunky, especially when customizing reports or email templates." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7155143) NN Nancy N. Vice President of Program and Administration > "Some of my favorite features are how it tracks communication with each donor and the easy way to take donations over the phone." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157165) CM Christine M. Accountant > "For example if I inputted the wrong date I can not change it when I did not issue a tax receipt. " [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153282) CW Cody W. Marketing and Donor Relations Coordinator > "Features are laid out in a way that makes day-to-day tasks simple to navigate, and the overall system appears to have a lot of..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600) WP Wendi P. Executive Director and Co-founder > "It has taken time for my staff to learn the ropes on this, and she is still struggling to make time for managing it to it's..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154712) KW Kathryn W. Office Administrator and Support > "I really like the automation function, the ability to customize pretty much everything, and the way the data is logged and..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921) JR Jacquie R. CEO > "Cost of automation options limiting, given we do not have additional funds to support this at the moment." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156589) RM Rushna M. Donor Care Lead > "It has helped simplify many aspects of donor management and fundraising by centralizing key tools in one platform." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701) CW Cody W. Marketing and Donor Relations Coordinator > "Unfortunately, the staff support and migration experience became the weakest part of the process." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600) VR Verified Reviewer Project Manager > "It’s built specifically for nonprofits, so a lot of the features actually make sense for fundraising and donor management instead..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7155143) CW Cody W. Marketing and Donor Relations Coordinator > "What made the situation even worse was the lack of communication and accountability when these issues were raised." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600) BG Brian G. CFO > "We like that there is some AI integrated with the software to help us identify areas where we can improve." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939) MA Margaret A. Fund Development Co-ordinator > "Not all features are intuitive and updates to the system are not carefully communicated." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156890) SB Sharon B. Data Base Administrator > "I also appreciate being able to issue real time tax receipts with each qualifying donation." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582) KW Kathryn W. Office Administrator and Support > "Sometimes it just doesn't work properly and I have to get creative with how to filter." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921) RM Rushna M. Donor Care Lead > "For a nonprofit like ours, looking for an all-in-one fundraising and donor management solution, Keela has been a reliable and..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701) CW Cody W. Marketing and Donor Relations Coordinator > "Unfortunately, this process left us with very little confidence in the platform moving forward." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600) SB Sharon B. Data Base Administrator > "Keela is user-friendly, even at the novice level and the resource videos have helped me on my journey as our organization's..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582) TT Trevor T. Marketing > "One downside I've found is with the Zapier integration—not all fields are available for mapping, which can be a bit limiting." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327) JR Jacquie R. CEO > "The integrations with our other programs are also extremely helpful and have made our workflows much smoother." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156589) JB Julianne B. Office Administrator > "Their support staff takes a long time to resolve tickets." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153475) BH Blakeley H. Development Director > "I love the forms section and communications to keep everything in one database." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157019) PB Peter B. Marketing Manager > "No flexibility in email template customization -- can't export external templates" [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579575) MP Mallory P. Financial Manager > "My experience using Keela for our donor management at our Non-Profit has been great and I think I’ve finally found one I plan to..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293) RR Ronnie R. Marketing Communications Specialist > "Not being able to add stock/ quantities to revenue forms." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579615) MP Mallory P. Financial Manager > "The reports that are available have been useful for making decisions and planning future donor campaigns." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293) TD Tina D. Marketing & Funding Specialist > "Exporting reports do not always work and I end up doing screen shots in the browser to do my presentations." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099750) KS Katrina S. Communication Manager > "It's easy to create reports, send mass communications, develop forms, and track grants." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157811) Adrian H. CEO > "Some of the integrations don't seem to work well and the payment portal, KeelaPay, doesn't work over 50% of the time." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5100650) SB Sharon B. Data Base Administrator > "Keela is very intuitive and seamless in their processes, and their knowledge I've learned in one area has been a building block..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582) BB Brynn B. Fundraising Coordinator > "Sometimes imports from external softwares can be tedious but I don't think that is specific to Keela, that is the case with any..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007587) WP Wendi P. Executive Director and Co-founder > "I like that multiple staff can have different access for different purposes." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154712) MV Michael V. Fundraising Coordinator > "There are some minor UI issues that need to be fixed, particularly in the outgoing email tools." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007551) EP Elsa P. General manager > "We find the email campaign tools are exactly what we need without subscribing to separate e-newletter software." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154590) HB Hal B. Development Manager > "For example, we had some payment security issues before Keela implemented Captcha features." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5098756) KW Kathryn W. Office Administrator and Support > "she has been so helpful and has gone above and beyond to help us with any questions we have as we are navigation new parts of the..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921) CM Cathy M. Secretary > "Overall, I think we aren't using Keela to it's potential, but with a Charity that is basically Volunteer operated, it is..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099045) MP Mallory P. Financial Manager > "It is made running email campaigns, simple, and easy to choose specific people to contact under specific circumstances." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293) AB Amber B. Executive Director > "The only issue we have had is with the Peer to Peer Fundraising function." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004833) JV Josh V. Executive Director > "The reporting and analysis tools are what convinced me to switch over." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153960) AI Andrew I. Program and Financial Officer > "Some of the features don't work well in Firefox which is surprising." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6056317) NN Nancy N. Vice President of Program and Administration > "Keela has been a great tool for managing communication with our donors." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157165) KN Kayla N. Administrative Assistant > "Additionally, I have personally had issues with importing taking up to 6 hours with Keela." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5097778) BG Brian G. CFO > "Keela has a very user friendly interface and a robust set of donor management tools." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939) MC Michelle C. Owner/Creative Director > "If you're not in the software and using it daily, it can be sometimes confusing to navigate when setting up a new campaign (for..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3835374) RM Rushna M. Donor Care Lead > "The system continues to evolve, and it’s clear they value customer feedback and long-term improvement." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701) VR Verified Reviewer Director of Development and Communications > "The access form a mobile app/iPhone is not super easy." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004965) KE Kyle E. Co-ED > "Good donor management tool with great analytics about donors." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157248) AF Annastasia F. Managing Director > "integrating our email provider with Keela's email function was difficult and managing unsubscribes has sometimes been a challenge." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4801220) MA Margaret A. Fund Development Co-ordinator > "A CRM is essential to building better donor relations." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156890) TY Tara Y. Office and Event Manager > "It is a big expense for us!" [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004680) SS Sean S. IT and Grant Management > "The platform is designed with non-profits in mind, making it easy to manage donors, track engagement, and streamline..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581321) RC Ron C. CEO > "Keela would not return the money to us, so we contacted the CC company and disputed the charged. " [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4658542) RM Rushna M. Donor Care Lead > "Their integration with Raisely is the best thing they launched in the recent past." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701) ND Nicole D. Co-Founder > "The user interface can sometimes be challenging." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3834884) EP Elsa P. General manager > "Keela is a great CRM option for mid-sized non-profits." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154590) NW Niki W. accountant > "We were hoping to integrate donations in Keela with Quickbooks donations revenue, but the automatic integration created a unique..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2370685) JR James R. Executive Director > "The donation forms are pretty easy to set up and for donors to use." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154678) Mackenzie D. Watershed Education Lead > "For example, the e-blast editor is difficult to navigate on a laptop or smaller desktop screen as some text boxes or drop down..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2360874) NL Natalie L. Executive Director > "Email campaigns are far more friendly to design with than our last product." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154825) DL Douglas L. President > "The software was fast (I mean - we have 17,000 contacts and it seemingly always finds the desired contact within 1 second -..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119) KH Karl H. Executive Director > "The search function works the way I hope it should (put the name in and information pops up) and it isn't frustrating waiting for..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6584878) RD Rafael D. Marketing & Fundraising Manager > "The platform was sold to us as basic but powerful, in reality it is basic and need a lot of work, in some instances to get the..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572555) JG Jared G. Communication Coordinator > "We can do just about everything we need to across of non-profit needs." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154697) MH Michelle H. Bookkeeper/Fundraising Coordinator > "Also, the fact that it can only integrate with Eventbrite doesn't help us." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3055577) DS Doug S. Executive Director > "Overall our experence has been great. When we needed help, Keela customer support was there every time." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153271) MJ Martine J. Founder, Executive Director > "The e-blasts templates are lacking in design and appeal." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2420946) MG Mayra G. Director of Education and Donor Stewardship > "My overall experience has been an easy integration in learning the system. How everything works and flows." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160880) SB Susanna B. Stewardship Coordinator > "The spreadsheets for doing this are a bit confusing." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2353509) RM Rushna M. Donor Care Lead > "The team is responsive, genuinely listens to feedback and consistently works toward improving the platform." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701) DL Douglas L. President > "The reporting module seemed sooooo basic." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119) TT Trevor T. Marketing > "The platform brings together so many tools, which makes it super flexible and efficient for nonprofit management." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327) MB Maria B. Operations Manager > "not very easy to customize my options..." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2352195) KW Kathryn W. Office Administrator and Support > "We are still getting used to parts of the system and are learning new things every day." [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921) DB Dan B. Asst. Property Director > "It is not very friendly to use with my phone. " [See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572557) [View Reviews](https://www.capterra.com/p/154358/Keela/reviews/) ## User interface 4.65 (388) 4.32 (314) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features OneCause 36/48 - Access Controls/Permissions - Accounting Integration - ACH Payment Processing - AI Copilot - Alerts/Notifications - Alumni Management - API - Auction Management - Campaign Analytics - Campaign Management - Contact Management - Contribution Tracking - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Dashboard - Data Import/Export - Donor Discovery - Donor Management - Electronic Payments - Email Marketing - Email Reminders - Event Management - Event Scheduling - Forms Management - For Nonprofits - Generative AI - Gift Matching Management - Goal Setting/Tracking - Grant Management - Interaction Tracking - Membership Management - Mobile Access - Mobile Giving - Online Forms - Payment Processing - Pledge Management - Receipt Management - Recurring Giving - Registration Management - Reporting & Statistics - Social Media Integration - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/145329/Fundraising-Software/#features) Keela 36/48 - Access Controls/Permissions - Accounting Integration - ACH Payment Processing - AI Copilot - Alerts/Notifications - Alumni Management - API - Auction Management - Campaign Analytics - Campaign Management - Contact Management - Contribution Tracking - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Dashboard - Data Import/Export - Donor Discovery - Donor Management - Electronic Payments - Email Marketing - Email Reminders - Event Management - Event Scheduling - Forms Management - For Nonprofits - Generative AI - Gift Matching Management - Goal Setting/Tracking - Grant Management - Interaction Tracking - Membership Management - Mobile Access - Mobile Giving - Online Forms - Payment Processing - Pledge Management - Receipt Management - Recurring Giving - Registration Management - Reporting & Statistics - Social Media Integration - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/154358/Keela/#features) ### Recognition OneCause is recognized as a top-rated tool in 4 Capterra Shortlist reports Keela is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support OneCause Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Keela Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details OneCause - By OneCause (formerly BidPal) - Located in United States - Founded in 2007 Keela - By Aplos - Located in United States - Founded in 2009 ## Popular Comparisons [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[4.65 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) vs [Auctria](https://www.capterra.com/p/112910/Auctria/)[4.75 (537)](https://www.capterra.com/p/112910/Auctria/reviews/) Contact vendor for pricing Price $375/year 4.4 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/112910-145329/Auctria-vs-Fundraising-Software) [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $160/month Price $119/month 4.0 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-154358/DonorPerfect-Fundraising-Software-vs-Keela) [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[4.65 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) Contact vendor for pricing Price $0 4.4 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/145329-172048/Fundraising-Software-vs-Givebutter) [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) $160/month Price $0 4.0 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/154358-172048/Keela-vs-Givebutter) [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[4.65 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) vs [WinningBidder.com](https://www.capterra.com/p/241165/TravelPledge/)[4.83 (132)](https://www.capterra.com/p/241165/TravelPledge/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/145329-241165/Fundraising-Software-vs-TravelPledge) [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) vs [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) $160/month Price $99/month 4.0 Features 4.2 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/102088-154358/NeonCRM-vs-Keela) [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[4.65 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) vs [Greater Giving](https://www.capterra.com/p/127257/Event-Software/)[4.38 (100)](https://www.capterra.com/p/127257/Event-Software/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.2 4.4 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/127257-145329/Event-Software-vs-Fundraising-Software) [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $160/month Price $125/month 4.0 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131207-154358/Bloomerang-vs-Keela) [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[4.65 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) vs [BiddingOwl.com](https://www.capterra.com/p/130932/BiddingOwl-com/)[4.76 (132)](https://www.capterra.com/p/130932/BiddingOwl-com/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/130932-145329/BiddingOwl-com-vs-Fundraising-Software) [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $160/month Price Contact vendor for pricing 4.0 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-154358/Bonterra-Guided-Fundraising-vs-Keela) [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[4.65 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) vs [Silent Auction Pro](https://www.capterra.com/p/92365/Silent-Auction-Pro/)[4.82 (402)](https://www.capterra.com/p/92365/Silent-Auction-Pro/reviews/) Contact vendor for pricing Price $449/year 4.4 Features 4.7 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/92365-145329/Silent-Auction-Pro-vs-Fundraising-Software) [Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) $160/month Price $50/month 4.0 Features 4.3 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/97513-154358/DonorSnap-vs-Keela)