# Compare OneCause vs Donorbox 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare OneCause and Donorbox based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/145329-156860/Fundraising-Software-vs-Donorbox

---

# OneCause vs Donorbox Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

OneCauseDonorbox2/4 selected

[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[4.7 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/)

[## OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[4.7 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.4

Customer Service

4.8

Reviews Sentiment

AS

Based on [379 reviews](#user-reviews)

Positive

366

Neutral

8

Negative

5

[## Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

SM

Based on [625 reviews](#user-reviews)

Positive

606

Neutral

18

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 4,495 reviews from nonprofit software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Not enough reviews

Feature ratings

Credit Card Processing

4.4

For Nonprofits

4.6

Electronic Payments

4.6

Accounting

\--

Member Database

NA

82%Fit

High performer

Feature ratings

Credit Card Processing

4.5

For Nonprofits

4.8

Electronic Payments

4.8

Accounting

4.0

Member Database

4.3

User satisfaction

User satisfaction

4.7

User reviews[379](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.5

Customer support

4.8

User satisfaction

4.8

User reviews[625](https://www.capterra.com/p/156860/Donorbox/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

OneCause has helped more than 14,000 nonprofits raise $8B for their causes. We support organizations of any size and offer various packages to meet their specific needs and budgets.

Best for

Donorbox supports over 100K+ global organizations and individuals, including non-profits, charities, schools, churches, open-source projects, and medical research groups.

## User reviews

Pros & cons

Alexis S.

Philanthropy Manager

> "Between the seamless silent auction set-up process and the AI integrated to help draft lot descriptions, we were able to get the..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854775)

AE

Ashley E.

Administrative Coordinator

> "Part of the reason is we wanted something that integrated with our donor management software which, unfortunately, OneCause does..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7053657)

AS

Alicia S.

Development Assistant

> "I've used it for PTA fundraisers in both elementary & middle school; and convinced my employer to implement it for our annual..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042597)

SW

Sherry W.

Director of Office Operations

> "The staff we called for help with the new system did not know how to use the system either so that was a challange also the..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6815468)

SN

Saeed N.

Programs and Events Coordinator

> "There is admittedly a learning curve, given the vast amount of features available, but overall the online support is very helpful..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6870073)

KK

Ksenija K.

President

> "Also, it is very confusing for the guests to have to enter their credit card number to claim the ticket, even though their tickets..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7046203)

OW

Odily W.

Event Specialist

> "the platform offers a wide range of tools that are very helpful for organizing events and managing donor engagement."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6814473)

KM

Karen M.

President

> "Portions of the database deleted the letter "D" and replaced it with "=" making it difficult to search names to resolve problems. "

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6536580)

JB

Jennifer B.

Manager, Special Events

> "OneCause truly helped us save time, resources and maximize giving at our event, along with offering our guests a professional and..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6379917)

SN

Saeed N.

Programs and Events Coordinator

> "The user experience/interface of setting up Giving Center pages is a bit clunky and difficult to navigate."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6870073)

GI

Gina I.

Volunteer

> "OneCause also has real-time analytics to increase efficiency which helped us reach our fundraising goals."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6885358)

JK

Jason K.

Senior Director of Development

> "That you can only add one photo per experience and it does not allow to showcase all of our items"

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6380780)

CB

Carla B.

Events Manager

> "event management, bidding process, customer support, and on day of event registration was very smooth"

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042379)

WM

Willonda M.

CEO

> "Also, when you dump money into our acccount. If you could lable the dump."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042422)

HO

Heather O.

Events Coordinator

> "I was also able to schedule meetings with a One Cause person and ask my questions while looking at the screen together."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042410)

VS

Valerie S.

Special Event Coordinator

> "I am not a coder or someone as familiar with tech so having to do the design elements on our home page were assigned to someone..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6616608)

TH

Tiffany H.

Director of Foundation Operations

> "Bringing OneCause as a mobile bidding platform to our fundraising events elevated our reach, impact and fundraising goals."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6379931)

EE

Eric E.

Development Coordinator

> "No way to save contacts for future blast emails around a similar event."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6530904)

DT

Destiny T.

Development Officer

> "It is a very user for me, store of data and has allowed us as a small organization to do a lot more."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6813916)

SW

Sherry W.

Director of Office Operations

> "However the areas that were not intuitive were difficult to navigate."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6815468)

JO

Joan O.

Resource Development Manager

> "I like the ease for staff and volunteers to enter auction information and easy for guests to bid on auction items or give a..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854421)

GP

Gina P.

Program Director

> "My only issue with OneCause is when I'm entering items for our auctions and click Save and Next, it doesn't always save my entry. "

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6302688)

TB

Tim B.

Managing Director

> "The OneCause staff was responsive, immediately available and able to resolve the matter quickly so that a potential major problem..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7009538)

MA

Marc A.

Director of Development and Membership

> "While building the bidding site, some features are a little out of date, such as uploading/embedding photos and video."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6227642)

JM

Julie M.

Chief Development Officer

> "It seemed like it would make events - from internal staff events to big fundraising events- easier."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#SoftwareAdvice___7001057)

MK

Megan K.

Events and Volunteer Manager

> "This is cumbersome and annoying especially when you know the chatbot will not be helpful."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6530669)

KS

Kyanna S.

Director of Development

> "I work For an adult daycare center and we use this platform for our yearly auction and all the caregivers love it."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6379959)

TR

TESSA R.

Marketing Specialist

> "The site customization is limited and can make it difficult to incorporate our branding."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6281851)

JB

Julie B.

Assistant Director of Finance and Operations

> "The staff are friendly, the system operates easily, customer service has been efficient, helpful and kind when I have needed help,..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042567)

SH

Stacey H.

AMS Administrator

> "Organizing the auction items with images was time consuming even with the import features."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___5014887)

LC

Lidia C.

Development Director

> "From mobile bidding to real-time updates, everything runs so very smoothly and efficiently."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854477)

JP

Jennifer P.

Board Member

> "High processing fees"

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6380543)

DT

Danielle T.

Project Coordinator

> "It has also helped with a more seamless check-in / check out for our event"

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7043743)

MJ

Monte J.

Chief Executive Officer

> "It's not as intuitive as it needs to be."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6507984)

AG

Amy G.

Advancement Team - Alumni Relations and Special Events

> "I receive many comments after our annual Gala about how the platform is superior to other bidding and auction programs."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7043089)

RW

Rachel W.

Museum Coordinator

> "It was slow, didn't work very well, and logged us out after every customer we looked up."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4955489)

LC

Lidia C.

Development Director

> "Their calm, professional presence gave me so much peace of mind, and they handled everything from setup to guest questions with..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854477)

AS

Ally S.

Development Manager

> "I don't like the look of the background of the website, but that's super minor."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4808886)

SW

Sherry W.

Director of Office Operations

> "The saving of donors for future events has been extremely successful especially as we are going into our event this year."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6815468)

RG

Romisha G.

Development Operations Manager

> "I could not find a report with all of the attendee information with seating and food (ticket) options. "

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4044823)

JC

Jennifer C.

Director of Events and Volunteer Engagement

> "They answer everything within a timely manor to help us execute our event with excellence."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042475)

TB

Terri B.

Executive Director

> "I would love to have better payment options, for ex: there should be a partial payment option instead of having to create a whole..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3684902)

TG

Terri G.

Director of Corporate Engagement

> "It makes for a very efficient process, especially for non-profits with limited staff."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042432)

MS

Melanie S.

Marketing Manager

> "Also the reporting is lacking - we'd like to be able to export any report as an Excel and that's not currently possible."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4043314)

BV

Belinda V.

Chief Development Officer

> "Overall, OneCause has made running our fundraising auctions smoother, easier, and more successful."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042456)

SM

Sabine M.

Director of Development

> "Setting up a new event can be time consuming, especially when first learning the system and if do not use often to remember how to..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4283838)

MA

Marc A.

Director of Development and Membership

> "It allows attendees to easily track their bids, manage their payments, and saves valuable staff time while increasing the dollars..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6227642)

RB

Robyn B.

Director of Mission Advancement

> "WE had to run reports and manually enter which is the biggest downfall."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3684567)

ED

Emily D.

Director of Philanthropy, Events and Partnerships

> "I have increased my fundraising through events by 47% in 3 years since switching to OneCause."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7045513)

AG

Allyson G.

Development Manager

> "Payments come in often without labels and cause issues for our accounting team. "

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4257180)

ED

Emily D.

Director of Philanthropy, Events and Partnerships

> "Their customer support is outstanding and they are committed to continued growth as they are constantly evolving the product with..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7045513)

DC

Daunel C.

Foundation Event and Program Coordinator

> "OneCause does not integrate with the CRM system we use, so we had to come up with a few internal workarounds to address accounting..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3495126)

LW

Lisa W.

Director of Business Information and Marketing Systems

> "The guest experience is excellent, and customer service is responsive, with convenient support options via phone, chat, or email."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6754285)

CE

Chelsea E.

Marketing and Events Specialist

> "I don't like that the swipers only work on older versions of iPad."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4044599)

LW

Lisa W.

Director of Business Information and Marketing Systems

> "Ongoing improvements will enhance the experience for both our team and our supporters, ensuring even greater success in future..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6754285)

MDB

Mary D B.

Executive Director

> "The software doesn't exactly work hand in hand with our established donor software."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4663475)

Alexis S.

Philanthropy Manager

> "OneCause is a relatively user friendly platform that has helped us never miss a fundraising opportunity."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854775)

MM

Marisa M.

Special Events Manager

> "At the end of every event, we are always missing emails or other important data."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3798200)

LL

Luci L.

Administrative Office Manager

> "On top of all that, OneCause provides regular webinars covering a variety of helpful topics."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6382482)

SP

Sarah P.

committee member

> "Customizing the site can be cumbersome. "

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3590708)

LC

Lidia C.

Development Director

> "What truly sets them apart, though, is the on-site event specialist—they are a total game-changer!"

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854477)

TH

Terry H.

Club Manager

> "Previously we had several folks manage and organize our annual event and auction, it was a tremendous amount of work and folks..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3495020)

TG

Terri G.

Director of Corporate Engagement

> "From setup to customer service to the end user, I think the process is seamless. "

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7042432)

Hannah A.

Event Planning Consultant

> "For example, we wanted to turn off max-bidding, which wasn't possible."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4687046)

TH

Tiffany H.

Director of Foundation Operations

> "OneCause elevated our fundraising events to a level our rural community wasn't even necessarily ready for."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6379931)

DC

Daunel C.

Foundation Event and Program Coordinator

> "Setting up event pages is not intuitive, and I needed the help of a web developer to give the pages a professional look and feel."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___3495126)

AG

Amy G.

Advancement Team - Alumni Relations and Special Events

> "We've had great customer service - all of the interactions I've had with humans at OneCause have been positive and helpful"

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7043089)

HS

Heather S.

Director of Events

> "I felt as though I constantly had to call to ask questions."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4289035)

AS

Andrea S.

Chief Operating Officer

> "The simplicity of purchasing tickets/items on line and actually bidding at our Gala."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6530858)

JG

Jenna G.

Dir of Alumni & Special Events

> "The reports are hard to find exactly what I need."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4283795)

TB

Tim B.

Managing Director

> "Our events were successful, enjoyable and the culmination of hard work and a lasting partnership with OneCause."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7009538)

KS

Karen S.

Associate Director of Development

> "I called and the person was unable to help me."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4791548)

DT

Danielle T.

Project Coordinator

> "It has helped us grow in donorship."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___7043743)

HS

Heather S.

Director of Events

> "Guests were really flustered by the website."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4289035)

LC

Lidia C.

Development Director

> "It felt like having an extra team member who was 100% invested in our success."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6854477)

AD

Andrea D.

Director of Development Operations

> "I think the scoreboard looks very outdated, the site itself logs me out every time I refresh the page, there were a lot of glitches..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___2572345)

DG

Dev G.

Assistant Director

> "It's great because attendees can bid, buy raffle tickets, and donate on their own phones at the event, and virtual attendees can as..."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___4882933)

JK

Joshua K.

Development Associate

> "Sponsor logo upload not efficient, lack of customization options for homepage and other pages"

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___2473429)

SN

Saeed N.

Programs and Events Coordinator

> "I've generally had a great experience with OneCause, as the "power-user" on my team."

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___6870073)

JB

Joe B.

President

> "In addition to the poorly designed process for bidding, the bids did not show up on the show screen for others to see. "

[See full review](https://www.capterra.com/p/145329/Fundraising-Software/#Capterra___2693220)

[View Reviews](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

SM

Stephanie M.

Senior Manager, Marketing and Communications

> "One of the biggest advantages of us using Donorbox has been the seamless integration that allowed us to customize with our branding so our campaign felt..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009944)

CB

Christian B.

Public Relations

> "Multi language support is not robust; some monthly donations have been charged to donors twice but this does not reflect in Donorbox (only Stripe), with..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___6887840)

SA

Sara A.

Grant Writer and Marketing Specialist

> "We’ve seen an increase in recurring donations thanks to the seamless checkout process, and the integrations with our website and communication tools save us..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009800)

Hugo G.

Mobile developer

> "UI is slugish, API is not included in the pricing, API does not allow you to add data, like new donors, generate receipt using the API"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___6790032)

MP

Matt P.

CEO

> "The donation tracking works well, customer support has been responsive, and the platform continues to improve with new features. While it doesn’t cover every..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010096)

EW

Emily W.

Founder

> "It's a little annoying that I have to have a Stripe account as well as a Donorbox account but I totally understand why a payment gateway is necessary in any..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009886)

HC

Hakim C.

Executive Director

> "It’s helped streamline donor engagement and made online fundraising more accessible. While there are areas for improvement in event and volunteer management,..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010984)

Debbie O.

President

> "I had a little trouble understanding how to navigate the website. And I wish I could just tell Donorbox to accept every currency possible instead of needing to..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011101)

KH

Kipkorir H.

Engineer

> "Website forms enable you gives accurate information for the donor and the purpose of the donations and constantly sends emails marketing showing offers and..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009858)

JM

John M.

Owner

> "The main drawback is not being able to connect directly to our bank account, which adds extra steps and delays."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009918)

JO

Jennifer O.

Marketing Director

> "Donorbox has so many great features that help in our organisation's fundraising goals and we have used the event function to sell tickets, and the campaign..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010815)

RM

Rachel M.

Founder

> "It’s hard to fundraise knowing fees come out of the generosity of my donors gifts or out of what I need for running my ministry."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010024)

DA

Dmitrii A.

Owner

> "It provides easy integration with PayPal, a user-friendly interface, and it allows me to create a donation page without technical skills."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009796)

SV

Suzanne V.

Volunteer

> "The costs associated with donations - we lose almost 10% of donations with Donorbox and payment processor."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010025)

SL

Scott L.

Chief Executive Officer

> "Donorbox helps our nonprofit easily collect donations on our website, notifying us when a new one comes in and keeping track of all necessary data."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009905)

SZ

Sophia Z.

CEO

> "I don’t like that we need to have a separate account with a 3rg party processor for payouts."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009908)

MN

Majorine N.

Team Lead

> "The dashboard clearly logs one-time and recurring gifts, generates receipts automatically, and allows quick reporting for accounting."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010249)

JG

Jeremy G.

CEO

> "Donorbox takes a cut of every donation. Because of this, I have considered searching elsewhere, but I haven't found a better or more cost efficient solution..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009838)

CB

Carey B.

CEO

> "I was able to create donation forms quickly, customize them to match my brand, and start accepting donations in no time."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010185)

JC

John C.

Treasurer

> "They seem to add up quickly, which can become a significant concern for organizations, especially smaller ones, as it cuts into the funds they raise."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011910)

BB

Bryan B.

College Pastor

> "It saves us time, simplifies online giving, and allows us to focus on building relationships with donors instead of managing complicated donation systems."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010110)

SC

Shalyn C.

Founder

> "The only thing I think I didn’t like was trying to navigate how to edit a campaign or event that was needing to be extended"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009996)

CH

Candice H.

Executive Director

> "Donorbox has effectively met all of our agency's donor and fundraising needs by providing a comprehensive platform that simplifies the donation process."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010029)

TK

Tapiwa K.

Treasurer

> "Sometimes especially when we have a low donation threshold, it’s difficult to met our goal because of the cut."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009812)

MN

Majorine N.

Team Lead

> "Donation tracking is one of the biggest strengths, every gift is automatically logged, receipts are issued instantly and reports are easy to generate for..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010249)

JB

Jeanna B.

Development Manager

> "Exporting gifts is easy. But getting a payout report is not very intuitive. And may even need to be through the payment processor."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009987)

SH

Shane H.

CEO

> "I love that Donorbox allows people to donate flexibly: with any amount, any payment method, and even on a monthly or yearly basis if desired."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010164)

LP

Lara P.

Artistic director

> "I don't fully get the link to Stripe and the commission is too high especially on small donations."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009896)

JL

Jessica L.

office manager

> "Being able to connect with donors directly from the platform makes communication efficient and ensures we can quickly share updates, thank-yous, and campaign..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009950)

AF

Andy F.

Development Coordinator

> "My least favorite aspect of Donorbox is how sometimes it does not directly show up in my email."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010049)

SA

Sara A.

Grant Writer and Marketing Specialist

> "We love the customizable features, recurring donation options, and the ability to track donor activity in one place."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009800)

DJ

David J.

Big man

> "All prices were listed in USD despite the fackt that i was in canada making it more confusing for the event"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011411)

JP

Josh P.

System Administrator

> "We especially appreciate how Donorbox CRM integrates seamlessly with donation forms and gives us clear visibility into our donors and supporters."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009939)

SC

Steven C.

Founder

> "Event management tools feel a bit limited compared to dedicated event platforms."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010558)

WM

William M.

President and Founder

> "Their base-plan is in reach for most non-profits that are small or just starting out, so you can focus putting those donation dollars back into your mission,..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010053)

MB

Madison B.

Founder and Director

> "There aren’t a ton of free functional options besides the donation tiers."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010032)

NC

Nicole C.

Founder

> "Donorbox has provided a secure, user-friendly platform that allows our ministry to focus more on people and less on administrative details."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010092)

MF

Mykeva F.

Founder

> "At times the learning curve for newer features felt a little unclear and needed extra documentation."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860)

AF

Allison F.

Training Coordinator

> "Donorbox has made it so that we have a way for individuals to donate online, directly on our website, and it's easier than ever (which is ideal when talking..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009854)

WT

William T.

Founder

> "Limited design options, templates are not very inspiring, but that's to be expected."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009931)

DO

Declan O.

Office Manager

> "The reporting and donor tracking tools give us real-time insights that are invaluable for building stronger donor relationships."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009949)

LL

Linda L.

President

> "as always, when worse comes to worse, we want to talk to a live person if we have questions. But then again, very few sites have that anyone."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009911)

NC

Nicole C.

Founder

> "Event management and recurring giving options have been huge for us, and the built-in donor management system makes following up with supporters easy and..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010092)

ER

Edessa R.

Executive Director

> "It took a while to learn to navigate the portal towards designing a campaign."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010819)

MF

Mykeva F.

Founder

> "The setup process for donation forms was quick and required very little technical skill, yet the forms still look professional and can be customized to match..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860)

ID

Innomama D.

Founder

> "It was hard to work from other countries as I was based in Nigeria and some features were a bit confusing."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010882)

LM

Latifah M.

Director

> "The platform is very user-friendly, integrates smoothly with websites, and offers recurring donation options that make it simple to build ongoing support."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010515)

GF

Grant F.

Pastor

> "I think there's a lack of style and editing ability for your campaigns."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7012382)

MP

Maria P.

Grants Manager

> "The ability to accept credit cards, PayPal, ACH, and even Apple/Google Pay has also made giving more accessible."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009855)

MP

Maria P.

Grants Manager

> "Donor management is lacking, so we still need a separate tool for that."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009855)

SC

Steven C.

Founder

> "It’s clear that the product is built with nonprofits in mind. While there’s room for improvement in event management and more customization flexibility, the..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010558)

PC

Patty C.

Volunteer, Orphanage and Dog Shelter

> "I added it, but it's a bit hacky and not as clean as other integrations."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010280)

AN

Anne N.

Secretary and Treasurer

> "The option for UK Taxpayers to GiftAid their donation is a bonus too, and we've found that most of our supporters are happy to do this, which means more of..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010601)

JP

Jessica P.

Candidate

> "The previews aren’t always super helpful at picturing what the layout will look like."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009847)

NS

Noma S.

Founder and CEO

> "Unlike other giving platforms where there are many distractions before donating, donor box allows a donor to focus on giving in a streamlined manner."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009822)

BC

Blair C.

Candidate

> "it was a bit tedious to set up initially and not as easy to Venmo or CashApp and not sure how to add disclaimers"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010106)

KR

Katie R.

Program Administrator

> "We love the QR codes for quick event donations and the customizable suggested amounts that help increase average gifts."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009701)

AC

Amora C.

Ceo

> "Platform and processing fees can add up.”"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009734)

RV

Rebecca V.

Executive Director

> "I love how versatile and intuitive Donorbox is, allowing us to easily create, share, and embed various campaigns throughout the year - for free!"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009757)

CS

Cassandra S.

owner and therapist

> "There isn't much that i dont like about DonorBox, I refer so many folks to this platform if they are thinking of fundraising."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011696)

CC

Camille C.

Owner

> "Donorbox has allowed me to create different campaigns that support the different fundraising moments I have in a year!"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7012527)

VL

Valerie L.

Strategic Partnerships and Communications Manager

> "Sometimes it was difficult to connect to the card reader."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009708)

DB

Dawnn B.

Program manager

> "I enjoy the customization options, which allow me to match the designs to my organization's branding perfectly."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010048)

AL

Aaron L.

Trading Assistant

> "Was sad that one of the donations I made through it had taken a bit of service charge, but I don’t mind it"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009726)

JC

John C.

Treasurer

> "The platform's simplicity makes it straightforward for anyone to get started, and its user-friendly interface significantly streamlines the process of..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011910)

NC

Noelle C.

Executive Director

> "Most nonprofits have no money. "

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7092033)

JL

Jessica L.

office manager

> "It has allowed us to streamline fundraising and donor management without needing to invest in multiple platforms or complicated software."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009950)

KE

Kristina E.

Founder

> "It took me a while to set up my account but in also a potato on a compute."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010198)

NG

Nolwandle G.

Principal

> "It is amazing and has helped us so much with getting donations for the ECD, it allowed people to donate from as little at $1 all the way up to $1000000"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009741)

BG

Brittany G.

Executive Director

> "Some of our elderly donors don't even have email and can't do that."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009783)

AN

Anne N.

Secretary and Treasurer

> "Compared to other donation sites we've looked at, the fees Donorbox charges are minimal and very transparent, and connects directly to our Stripe payment..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010601)

SZ

Sophia Z.

CEO

> "The processing fees are also higher than we’d appreciate as a non-profit."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009908)

YB

Yosef B.

Director of Marketing

> "I also appreciate the integrations with tools like Salesforce and Mailchimp, which help streamline follow-up and donor management."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009875)

LF

Lauren F.

Founder Director

> "It can be a bit tricky to navigate for the Organization."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009881)

HC

Hakim C.

Executive Director

> "I also appreciate the flexibility of customizing forms and the ability to track donor history seamlessly."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010984)

RK

Rizwana K.

ED

> "Can’t create campaign on the app"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009907)

NW

Nicole W.

Director of Revenue

> "The customization options allow us to stay on-brand, and the recurring donation features make it easy to encourage sustainable giving."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010083)

GS

Gary S.

Secretary

> "I do not have any cons at present so trying to meet the 100 minimum is unfair and difficult to do."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010827)

MF

Mykeva F.

Founder

> "I also appreciate the recurring donation option and the ability for donors to cover fees, which helps maximize our funding."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860)

SM

Sharelle M.

Founder

> "I would say I still think the fees are a bit high for 501c3 payments."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009769)

[View Reviews](https://www.capterra.com/p/156860/Donorbox/reviews/)

## User interface

4.66 (379)

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)

4.80 (625)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

OneCause

Top features

35/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/145329/Fundraising-Software/#features)

Donorbox

34/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/156860/Donorbox/#features)

### Recognition

OneCause is recognized as a top-rated tool in 4 Capterra Shortlist reports

Donorbox is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

OneCause

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Donorbox

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

OneCause

-   By OneCause (formerly BidPal)
-   Located in United States
-   Founded in 2007

Donorbox

-   By Donorbox
-   Located in United States
-   Founded in 2014

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4.4

[View full comparison](https://www.capterra.com/compare/111128-156860/Bonterra-Guided-Fundraising-vs-Donorbox)

[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[4.66 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

vs

[Greater Giving](https://www.capterra.com/p/127257/Event-Software/)[4.38 (98)](https://www.capterra.com/p/127257/Event-Software/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.1

4.4

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/127257-145329/Event-Software-vs-Fundraising-Software)

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/)

vs

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

$0/month

Price

$125/month

4.6

Features

4.3

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131207-156860/Bloomerang-vs-Donorbox)

[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[4.66 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

vs

[Silent Auction Pro](https://www.capterra.com/p/92365/Silent-Auction-Pro/)[4.82 (402)](https://www.capterra.com/p/92365/Silent-Auction-Pro/reviews/)

Contact vendor for pricing

Price

$449/year

4.4

Features

4.7

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/92365-145329/Silent-Auction-Pro-vs-Fundraising-Software)

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/)

vs

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

$0/month

Price

$50/month

4.6

Features

4.3

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/97513-156860/DonorSnap-vs-Donorbox)