PracticeQ vs Petal Physician Scheduling: Which is a better fit?

I love the ability to create my own forms. This allow me the the flexibility to create exactly what I need to ensure that I have the most valuable information on each client.

Inability to send bulk forms to patients. Unable to customize client display name.

The forms are beautiful and look very professional. The setup is fun and very intuitive.

Having problems with emails not going through to our patients.

It has been very customizable which I love - I like building my intake forms and then correlating those with my notes.

Missing some features; I've put in feature requests before and does not get addressed very often.

I have had a great experience with PracticeQ - the customer service is great; emails were always answered quickly, and they provided me with multiple zoom intro sessions.

The portal looks ugly and is not that user friendly.

I like the ease of use and the way the schedule is set up to be very simple and appealing. It is an excellent product.

I HATE that I can't use the app - not even to see my current planned work shifts plan when I am offline. You HAVE to be online (4g or WiFi) to use it.

The UI and functions for schedule maintenance are easy to use and looks clean. The ability manage the schedule and customize without the need for help desk has improved.

Sometimes the software is difficult to use on an iPhone and I have had a couple problems switching shifts.

Layout, accesibility, ability to transfer tasks to other colleagues with ease. I also appreciate having access to all of my colleagues' contact information in order to facilitate communication.

Unsure if able to push shifts to mobile device (e.g. google calendar). On screen guides are a pain and difficult to get rid of (e.g. guides show up all the time, not just once).

I like the phone app, it is reliable and easy to view. I have found trading shifts and accepting requests for trades to be an easy process.

Otherwise i have to click on each individual to see if they are free - incredibly painful. I usually end up getting our Petal manager/scheduler to make the changes because it is otherwise so hard.