Petal Physician Scheduling vs DocVilla: Which is a better fit?

I like the ease of use and the way the schedule is set up to be very simple and appealing. It is an excellent product.

I HATE that I can't use the app - not even to see my current planned work shifts plan when I am offline. You HAVE to be online (4g or WiFi) to use it.

The UI and functions for schedule maintenance are easy to use and looks clean. The ability manage the schedule and customize without the need for help desk has improved.

Sometimes the software is difficult to use on an iPhone and I have had a couple problems switching shifts.

Layout, accesibility, ability to transfer tasks to other colleagues with ease. I also appreciate having access to all of my colleagues' contact information in order to facilitate communication.

Unsure if able to push shifts to mobile device (e.g. google calendar). On screen guides are a pain and difficult to get rid of (e.g. guides show up all the time, not just once).

I like the phone app, it is reliable and easy to view. I have found trading shifts and accepting requests for trades to be an easy process.

Otherwise i have to click on each individual to see if they are free - incredibly painful. I usually end up getting our Petal manager/scheduler to make the changes because it is otherwise so hard.

The system's provision of excellent customer support has been invaluable, ensuring that any issues or queries are addressed promptly and effectively.

I would like for DocVilla to give me the option to email patients when a change is made on their appointment. Sometimes a mistake is made, such as telehealth is booked in Error.

I love everything about it including it's ability to customize and connect with other softwares that we need for marketing. Customer service is super knowledgeable.

The engineering team develops anything that I need and is missing.

Super convenient and super easy to use EHR. I like that it's cloud and web based and can be opened in any device, which the doctors like.

We're grateful for the consistent quality and reliability it offers, and we look forward to continuing our partnership. Thank you for providing such an exceptional solution for our practice's needs.