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Hike vs PayPal: Which is a better fit?

Updated on February 6th, 2025
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Summary
Key features rated by users
Features selected based on 2,007 reviews from Retail POS System users.
% Fit
Missing features
Not enough reviews
Feature ratings
For Retail
NA
Payment Processing
NA
Inventory Management
4.2
Sales Reports
4.2
Point of Sale (POS)
4.0
% Fit
High performer
Feature ratings
For Retail
4.7
Payment Processing
4.6
Inventory Management
4.1
Sales Reports
4.6
Point of Sale (POS)
4.3
User satisfaction
4.0
User reviews43
Ease of use
4.2
Functionality
3.8
Value for money
3.9
Customer support
4.0
4.7
User reviews25,442
Ease of use
4.6
Functionality
4.6
Value for money
4.5
Customer support
4.3
Price starts from
Monthly subscription
Free version
Free trial
Not provided by vendor
Free version
Free trial
Best for

Retail, Quick service and service providers

PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-6dd3d392-4296-4165-fbd2-08dbdfa7202f
Nischala R
Payroll Manager
4.0

Nischala R.: Hi. My name is Nischala. My job title is Payroll Manager and Admin, and my company size is 140 hairstylists. It is a franchisee of a hair salon. And I rate four out of five to the PayPal, and five is the highest. So I use PayPal as a payer as well as the receiver. I am pretty active volunteer, so we receive PTO payments from the school community. We receive the... I do some kind of Christmas gift card for bus driver, those kinds of things. So I am at the receiver ends also, and most of the invoices, what we receive for the hair salon industry, we have an option of PayPal payment. So for my professional payment work, we use PayPal as a payer, one of the option for payment. I feel that it doesn't have the login problem in the sense that forgot password is not required. We can log in as one time code, which has made my life easy in the sense that I do not download apps and so the login issue has been taken care. And whenever I make the payment, I see the options of do you want to pay by PayPal balance and do you want to pay by the bank account, which is connected to the PayPal and also the credit card, which person might have with the PayPal account. So I like the connectivity issue. We don't have to remember the password, we don't have to download any app, and it has the internal options for the payment. I know that we have lots of options for the payment nowadays. One thing which I don't like, when it gives me the first option, do you want to pay by the PayPal balance, I do not know the amount, what is in the PayPal. So I know that if I have $50 and I am buying something $100, that $50 can be paid by PayPal and $50 via the bank account connected. But I really want the amount which is in the PayPal balance to be visible without going through the app or clicking so many options.

How Capterra sources reviews
View all video reviews
User interface
No videos provided by vendor
207944 video thumbnail}
1 Video
145383
5 screenshots
207944
3 screenshots

Hike

20/50
  • Activity Dashboard
  • Billing & Invoicing
  • Cash Management
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Customizable Reports
  • Data Import/Export
  • Data Synchronization
  • Email Marketing
  • For Retail
  • Inventory Replenishment
  • Inventory Tracking
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Payment Processing
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Promotions Management
  • Real-Time Data
  • Real-Time Updates
  • Receipt Management
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Tracking
  • Sales Tax Management
  • Stock Management
  • Third-Party Integrations
  • Accounting Integration
  • API
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Customer History
  • Discount Management
  • eCommerce Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Point of Sale (POS)
  • Purchase Order Management
  • Real-Time Reporting
  • Retail Management
  • Returns Management
  • Sales Reports
  • Sales Trend Analysis
See All features
Hide Retail POS System Software Features -

PayPal

Top Features
23/50
Show Retail POS System Software Features +
Hike
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
PayPal
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Hike
  • By Hike POS
  • Located in Australia
  • Founded in 2015
PayPal
  • By PayPal
  • Located in United States
  • Founded in 1998
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