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Extensiv Order Management vs Dynamics 365: Which is a better fit?

Updated on December 3rd, 2024
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Summary
Key features rated by users
Features selected based on 2,149 reviews from Order Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
Order Fulfillment
4.5
Inventory Management
4.1
Billing & Invoicing
NA
Order Tracking
4.5
Purchase Order Management
5.0
% Fit
Missing features
Feature ratings
Order Fulfillment
NA
Inventory Management
NA
Billing & Invoicing
NA
Order Tracking
NA
Purchase Order Management
NA
User satisfaction
4.7
User reviews111
Ease of use
4.5
Functionality
4.5
Value for money
4.5
Customer support
4.7
4.4
User reviews5,769
Ease of use
4.1
Functionality
4.3
Value for money
4.1
Customer support
4.2
Price starts from
--
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Purpose built for ecommerce brands that sell on multiple channels from multiple warehouses and marketplace sellers who need powerful inventory features.

Dynamics 365's plans can accommodate for households, individuals, or even enterprises.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-ff60a7d0-8421-4c70-7073-08db7e7d2253
Adoba Y
Product
4.0

Adoba: Hi everyone, my name is Adoba. I lead technical and product at Alphora, a team of roughly seven to nine. I rate Dynamics at a four out of five. So we use Dynamics most for sales and our marketing. The sales Microsoft relationship, sales is a big part of what we do. We also use the service part, which is the customer service. The marketing part of Microsoft Dynamics help us keep in touch with our customers and our sales reps with the product. So being in the Microsoft ecosystem is one of the best things with Dynamics. You have access to the entire product line that just works seamlessly together. Like I said, we do sales, CRM, marketing. All of those things are the individual products that we considered, but Microsoft was able to bring them together. The product for our sales, which we use the most, has really grown. The features that they've added has just been tremendous, and that's the best part about Microsoft Dynamics for us. I think there's always an issue with seat based billing, which is what we have with Dynamics today. I think that's just the biggest issue, and sometimes I think being part of the ecosystem of having access to Microsoft Dynamics to their products is an advantage but sometimes it can also be a disadvantage because, for us, we had everything siloed before in different other products but when we decided to use Dynamics we had to bring sales together into one product, bring marketing together into one product, bring our [inaudible 00:01:22] together into one product. That's sort of a disadvantage. I'm not sure how well these three things are able to work outside of each other if they're not connected under the same system so it was a huge consideration for us and I think for anyone who is wanting to use Dynamics.

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User interface
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157279 video thumbnail}
1 Video
145409
4 screenshots
157279
3 screenshots

Extensiv Order Management

Top Features
24/37
  • Backorder Management
  • Batch Processing
  • Billing & Invoicing
  • Customer Management
  • Customizable Branding
  • Discount Management
  • Exchange Management
  • Multi-Currency
  • Promotion Optimization
  • Quotes/Estimates
  • Recurring Orders
  • Special Order Management
  • Vendor Management
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Contact Database
  • eCommerce Management
  • Forecasting
  • Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Multi-Location
  • Order Fulfillment
  • Order Processing
  • Order Routing
  • Order Tracking
  • Purchase Order Management
  • Real-Time Data
  • Reporting/Analytics
  • Returns Management
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Third-Party Integrations
  • Warehouse Management
  • Workflow Management
See All features
Hide Order Management Software Features -

Dynamics 365

6/37
Show Order Management Software Features +

Extensiv Order Management

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Extensiv Order Management
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Dynamics 365
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Extensiv Order Management
  • By Extensiv
  • Located in United States
Dynamics 365
  • By Microsoft
  • Located in United States
  • Founded in 1975
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