# Compare Extensiv Order Management vs Genius 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Extensiv Order Management and Genius based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/145409-195074/Skubana-vs-Genius

---

# Extensiv Order Management vs Genius Features and Cost Comparison

Last updated March 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Extensiv Order ManagementGenius2/4 selected

[Extensiv Order Management](https://www.capterra.com/p/145409/Skubana/)[4.7 (114)](https://www.capterra.com/p/145409/Skubana/reviews/)

[Genius](https://www.capterra.com/p/195074/Genius/)[4.5 (185)](https://www.capterra.com/p/195074/Genius/reviews/)

[## Extensiv Order Management](https://www.capterra.com/p/145409/Skubana/)[4.7 (114)](https://www.capterra.com/p/145409/Skubana/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.7

Reviews Sentiment

AH

EW

Based on [114 reviews](#user-reviews)

Positive

109

Neutral

3

Negative

2

[## Genius](https://www.capterra.com/p/195074/Genius/)[4.5 (185)](https://www.capterra.com/p/195074/Genius/reviews/)

Starting Price

$89.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [185 reviews](#user-reviews)

Positive

171

Neutral

5

Negative

9

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## Summary

* * *

Key features rated by users

Features selected based on 2,782 reviews from order management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Missing features

Not enough reviews

Feature ratings

Order Fulfillment

4.5

Inventory Management

4.1

Workflow Management

4.0

Billing & Invoicing

NA

Purchase Order Management

5.0

\--%Fit

Missing features

Not enough reviews

Feature ratings

Order Fulfillment

\--

Inventory Management

NA

Workflow Management

NA

Billing & Invoicing

4.7

Purchase Order Management

4.6

User satisfaction

User satisfaction

4.7

User reviews[114](https://www.capterra.com/p/145409/Skubana/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.7

User satisfaction

4.5

User reviews[185](https://www.capterra.com/p/195074/Genius/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$89Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Purpose built for ecommerce brands that sell on multiple channels from multiple warehouses and marketplace sellers who need powerful inventory features.

Best for

Genius helps retail, restaurant and enterprise businesses of all sizes boost revenue with improved operations and happier customers.

## User reviews

Pros & cons

AH

Anais H.

DTC Fulfillment Specialist

> "Easy to use, can integrate with multiple platforms to keep everything in one place, easy to customize needs especially with..."

[See full review](https://www.capterra.com/p/145409/Skubana/#Capterra___7062862)

CC

Chris C.

Director

> "The speed at which the backend works is slower than I'd like. "

[See full review](https://www.capterra.com/p/145409/Skubana/#Capterra___6884444)

EW

Elijah W.

Customer Service and Product Manager

> "Extesiv has integrated over 7 ecommerce platforms, it's easy to navigate where orders were placed and to search orders quickly."

[See full review](https://www.capterra.com/p/145409/Skubana/#Capterra___4789927)

NF

Neema F.

Director of Logistics

> "We have oversold/undersold units due to incorrect inventory updates pushed from SKUBANA to Shopify."

[See full review](https://www.capterra.com/p/145409/Skubana/#Capterra___4793678)

LH

Louis H.

Chief Operating Officer

> "I like that Extensiv Order Manager's interface is easy to navigate with each section in different "tabs"."

[See full review](https://www.capterra.com/p/145409/Skubana/#Capterra___4799827)

LH

Louis H.

Chief Operating Officer

> "I experience some issues trying to run Order Manager simultaneously as Warehouse Manager."

[See full review](https://www.capterra.com/p/145409/Skubana/#Capterra___4799827)

EW

Elijah W.

Customer Service and Product Manager

> "The platform loads quickly and can easily be educated to new employees at the company."

[See full review](https://www.capterra.com/p/145409/Skubana/#Capterra___4789927)

VR

Verified Reviewer

VP Business Development

> "Some aspects of the product are difficult to understand without requesting help/explanation from the client services team."

[See full review](https://www.capterra.com/p/145409/Skubana/#Capterra___2361269)

[View Reviews](https://www.capterra.com/p/145409/Skubana/reviews/)

OC

Olivia C.

Digital creator

> "I like that it combines key functions such as order management, payments, reporting, and staff controls into one system, which..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7069901)

AB

Altay B.

Athlete

> "There were also some limitations in customization, and relying heavily on the platform meant less direct engagement with..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7061819)

EI

Emem I.

Filmmaker

> "I appreciate the way Genius restaurant tool diverse Ordering Options from Supports countertop POS, mobile POS, self-service..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6820482)

TM

Tom M.

NBC director

> "I dislike genius restaurants reporting features it do hang and sometimes I can click it countless times before it will start..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7060251)

FI

Favour I.

CEO

> "I like the effectivenss of heartland restaurant in order management and payment processing its very fast and we don't have any..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6582323)

AB

Altay B.

Athlete

> "One drawback was the commission/fees, which could be challenging for profit margins."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7061819)

AM

Adam M.

Yield Manager

> "Heartland Retail help me to manage all type of card payment and processing the payment quickly in less than 10 second in most..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6688506)

EC

Emie C.

Supplier

> "Genius for restaurant is very a little bit expensive compared to their alternatives tools is not suitable for small businesses"

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7005921)

CI

Chyng I.

Public figure

> "The system is user-friendly, which makes daily operations smoother and helps staff adapt quickly."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7068117)

AM

Adam M.

Yield Manager

> "Real issues with this software is the lags that it cause when I fire up the POS hardware."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6688506)

CI

Chyng I.

Public figure

> "In my experience, Genius is a very effective all-in-one solution for managing restaurant operations."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7068117)

KP

Kaden P.

Owner

> "Sometimes I wish they would come out a little more quickly, especially since it seems that their equipment only ever breaks..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6259214)

GE

Guilherme E.

Manager

> "It help to run restaurant operation easier and ensure we able to cater more customer on peak hours."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6794091)

BA

Badariah A.

Operations Manager

> "We encounter issues in connecting the platform with our in-house printer."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6413005)

CA

Christoper A.

Sales Associate

> "Helpful customer service, very responsive with our request with help to integrate POS system with our current CMS software."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6853985)

CW

Courtney W.

Owner

> "He came on a Tuesday installed the new Eno Heartland Retail system with in hours the system didn’t work. "

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6612849)

Abhishikta B.

Software Developer

> "It is well-regarded for making restaurant management easier with features like easy payments and ordering, though it works best..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6377381)

CW

Courtney W.

Owner

> "I am texting and calling - I had a good customer come thru to check out and the machine just stopped working. "

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6612849)

AB

Altay B.

Athlete

> "Genius – Restaurants was simple and efficient to use, making reservation management much easier, especially during peak hours."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7061819)

VP

Varnika P.

Talent acquisition specialist

> "initially setup cost is high for a small scale business."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6388086)

VR

Verified Reviewer

Customer Service Specialist

> "User-friendly restaurant management system that lets us track cash flow, inventory, and employee management like a champ."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6664661)

CW

Courtney W.

Owner

> "The local sales rep has been no help and only frustrating me more."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6612849)

Louise H.

Front Office Manager

> "There are very robust sales reporting tools which assist in monitoring and analyzing our sales operations."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6419063)

CA

Christoper A.

Sales Associate

> "I have no dislike for this platform."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6853985)

CS

Christina S.

Area Director of Sales

> "It allows us to process order payments from all major payment methods."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6483510)

LB

Lisa B.

owner

> "The software is slow as molasses, and has more glitches than you can imagine."

[See full review](https://www.capterra.com/p/195074/Genius/#SoftwareAdvice___4647042)

JB

Jaime B.

Assistant Director

> "An easy to use restaurant management system which allows us to track cash flow, monitor inventory,and manage our employees like..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6552961)

AH

Annabella H.

Cashier and barista

> "I don’t think the search engine for finding an item is great, but that could also be the manager at my job entering odd names..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___3258557)

TO

Tania O.

Executive director

> "The restaurant make use of quality ingredients."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7058696)

SR

Shannon R.

Owner

> "It will only integrate to QBO and even then, it has taken me 4 years to work out all of the integrations issues."

[See full review](https://www.capterra.com/p/195074/Genius/#SoftwareAdvice___3231629)

ZL

Ziga L.

Sales Manager

> "A unique and powerful tool which helps you run your restaurants like a pro."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6763839)

JM

Jennifer M.

Account Manager

> "no support from customer service. "

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___4443246)

PC

Pasquale C.

Operations Manager

> "Further, Heartland Retail has created a substantial communication channel, where we get accurate customer help."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6394724)

SR

Shannon R.

Owner

> "Clearly the designers never worked in the operations or accounts payable parts of retail."

[See full review](https://www.capterra.com/p/195074/Genius/#SoftwareAdvice___3231629)

OC

Olivia C.

Digital creator

> "The platform is easy to use and well-suited for restaurant operations."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7069901)

LS

Leanne S.

Media & Technology

> "Integration to quickbooks doesn't work"

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___3315364)

[View Reviews](https://www.capterra.com/p/195074/Genius/reviews/)

## User interface

[Extensiv Order Management](https://www.capterra.com/p/145409/Skubana/)

4.70 (114)

[Genius](https://www.capterra.com/p/195074/Genius/)

4.52 (185)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Extensiv Order Management

Top features

24/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/145409/Skubana/#features)

Genius

10/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/195074/Genius/#features)

### Recognition

No recognitions have been awarded to Extensiv Order Management

No recognitions have been awarded to Genius

### Deployment & support

Extensiv Order Management

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Genius

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Extensiv Order Management

-   By Extensiv
-   Located in United States
-   Founded in

Genius

-   By Global Payments
-   Located in United States
-   Founded in 1983

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Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/96371-195074/Acumatica-Cloud-ERP-vs-Genius)