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Certainty has been designed from the ground up to meet the needs of multi-site, multi-national enterprise-level customers.
Industry leaders in conventional, student housing, multifamily property management and acquisitions. Software, solutions, and data for asset owners, property managers, and maintenance technicians.
Certainty team is transparent and easy to work with. They have created a slick product that is easy to implement and is extremely responsive and helpful when questions arise or improvements needed.
I have also had a few issues with the audits not syncing and being lost if my internet connection is unstable, which is more of a user-issue than a software issue.
The data analytics were outstanding for our organization. The ease of entry for data, the versatility of reporting and the ability to update were great functions for an organization our size.
Reporting tools are limited. Should be able to build reports using any variables and custom as needed.
The feedback from the end users was great. Easy to use and great features they previously did not have access to when completing an inspection.
The back end answers and question types are hard to manage.
We have been able to offer the tool to existing customers to improve the quality of our service and gain new customers thanks to the analysis it can provide.
When setting up new sites, jobs, users. If you don't do it all the time its hard to remember how and it's not blatantly obvious.
Overall, very pleased with the functionality and the simplicity of documenting these important inspections.
No more returning to properties after lost or damaged inspection forms and photos.
Very good experience with the software and like that it has the ability to share and integrate.
I DREADED doing walk-throughs for my rental units.
I find the app very user friendly, and enjoy using it. I especially like that we can set up templates and use those over and over, as well as the ability to copy inspections.
The biggest con isn't related directly to the software itself but rather to the occasional issue with lack of cell signal coverage. When this happens the image we see on the screen is pixelated.
The app is very helpful, and so far I am loving the reporting system. I am sure there is a lot more I will do with the app, but for now just for basic house inspections its been great.
I can't really think of anything that I would necessarily say is a negative with the software so far.
Certainty Software
Happy Property
Top FeaturesCertainty Software
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