Capterra Logo
Helping businesses choose better software since 1999

Honey vs IT Glue: Which is a better fit?

Updated on February 9th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 5,189 reviews from Knowledge Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
Knowledge Base Management
5.0
Content Management
4.7
Alerts/Notifications
--
Communication Management
NA
Access Controls/Permissions
4.0
% Fit
Missing features
Not enough reviews
Feature ratings
Knowledge Base Management
4.6
Content Management
NA
Alerts/Notifications
4.7
Communication Management
NA
Access Controls/Permissions
4.5
User satisfaction
4.8
User reviews28
Ease of use
4.7
Functionality
4.5
Value for money
4.8
Customer support
4.9
4.6
User reviews276
Ease of use
4.6
Functionality
4.5
Value for money
4.5
Customer support
4.4
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

An enterprise communications solution, Honey serves teams that are culturally focused and are searching for the means to streamline collaboration, share ideation and keep employees engaged.

IT Glue is designed to help IT professionals document SOPs, passwords, assets, vendors, and users. Whether you're running an IT team or an MSP, IT Glue centralizes and standardizes your documentation.

User reviews
pros & cons
1 / 3
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Eric L
President
5.0

Eric L.: My name is Eric. I'm the president of Terra Cloud and I would give IT Glue pretty much a five star rating. IT Glue, which we've been using quite a few years now, we were doing it the same way that all the old-fashioned MSPs did it. We were doing it with Excel spreadsheets and Word documents and things along those lines. So the necessity to have something that was secure, easy to access, and available anywhere was where we found ourselves with IT Glue. It was pretty much the only real solution on the market at that particular point in time. There were some others. There were some do it yourselves, bake your own documentation system, but they were all very rudimentary so we chose IT Glue because it was a ready to go solution. Getting started with IT Glue was difficult. It required a bit of commitment, time to actually get the documentation and process. The platform was also evolving at the same time, so their new features coming out on a regular basis. So we were always trying to keep up with what's new, what can we do with the product next. And then getting employee buy-in, making our resources, understand and the necessity of having good valid documentation and having an accessible and accurate. Accurate being the most important thing. So one of the big issues with getting our users involved or actually participating in documenting things properly and accurately was having a system that was readily available to them that was easy to understand. And also in IT Glue, we have the ability to, not necessarily gamify, but track user status and reward people for maintaining accurate documentation.

How Capterra sources reviews
View all video reviews
User interface
No videos provided by vendor
170401 video thumbnail}
1 Video
145456
5 screenshots
170401
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Honey

15/36
  • Activity Dashboard
  • Activity Tracking
  • Calendar Management
  • Catalog Management
  • Collaboration Tools
  • Communication Management
  • Content Library
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Document Management
  • Drag & Drop
  • Live Chat
  • Multi-Language
  • Self Service Portal
  • Social Media Integration
  • SSL Security
  • Widgets
  • Workflow Management
  • Access Controls/Permissions
  • Alerts/Notifications
  • API
  • Commenting/Notes
  • Content Management
  • Customizable Branding
  • Discussions/Forums
  • Full Text Search
  • Knowledge Base Management
  • Reporting & Statistics
  • Single Sign On
  • Surveys & Feedback
  • Tagging
  • Text Editing
  • Third-Party Integrations
See All features
Hide Knowledge Management Software Features -

IT Glue

Top Features
25/36
Show Knowledge Management Software Features +

Honey

--

IT Glue

  • Best Value IT Documentation
    Software (2024)
Honey
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
IT Glue
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Honey
  • By Honey
  • Located in United States
  • Founded in 2012
IT Glue
  • By Kaseya
  • Located in United States
  • Founded in 2004
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: