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Mews vs Erbon Hospitality: Which is a better fit?

Updated on January 26th, 2025
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Summary
Key features rated by users
Features selected based on 2,738 reviews from Hospitality Property Management users.
% Fit
Not enough reviews
Feature ratings
Reservations Management
5.0
Calendar Management
5.0
Data Synchronization
5.0
Online Booking
4.6
Front Desk Management
4.0
% Fit
Not enough reviews
Feature ratings
Reservations Management
4.8
Calendar Management
4.9
Data Synchronization
4.8
Online Booking
5.0
Front Desk Management
4.7
User satisfaction
4.6
User reviews43
Ease of use
4.7
Functionality
4.6
Value for money
4.5
Customer support
4.4
4.7
User reviews62
Ease of use
4.7
Functionality
4.6
Value for money
4.7
Customer support
4.6
Price starts from
Monthly subscription
Free version
Free trial
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Monthly subscription
Free version
Free trial
Best for

From independents to global chains, Mews is built for innovative hoteliers who want automation to replace manual tasks, solutions to boost revenue, and who are eager to reimagine hospitality.

Hotel Chains, Multi-property Groups, Independent Hotels, and Boutique Hotels

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
video-453b5079-cdfe-4143-a461-08dc6003b090
Stephen D
Sales Director
4.0

Stephen: Hi, there. My name is Stephen. I'm the sales director of Samesun Hostels based in North America. We're a hostel chain with roughly 150 employees and we use the PMS service, Mews, and we'd give it a four out of five stars. Yeah, so we were using a different PMS system for all our operations. These were on-premise PMS systems that we controlled ourselves. The main weaknesses that we found with this, there was a lack of future-proofing, not cloud, the API connections weren't quite up to speed to what we were looking to do and to diversify the guest journey throughout our properties. So our main reason to change to Mews were for the open APIs and the consistent updates that they provide to their systems. Mews became one of the top candidates mostly for the open API and how they looked at what they wanted to do. They were always looking at the core of the PMS and thought that other companies could bolt on with their open API to make their products a better product as well. And that is the same philosophy that we were looking for as well, a company that could focus on the PMS itself and let other companies bolt on areas that we could customize our guest journey and improve our business and our revenues as well. And that's why we went for Mews. Being a highly customizable piece of software with open APIs, it is a bit more difficult than other PMS systems out there to get started because you can highly customize means there's a lot of variabilities to make it correctly for you. But once you make the decision to change and you've got the right team in place, it is a very good piece of software and the transition is made easier with the onboarding process that they have available as well. If you're looking to customize your guest journey, then Mews is a really great product. With open APIs, even if Mews is the PMS itself, it doesn't have what you want to achieve, then this is a great piece of software for you because they allow you to add on whatever you want and to really customize that journey. For us, it's been an eye-opener because we've been able to increase our auxiliary revenues on the side, and also control how many rates and how we sell our product to everybody. So what we think is, if you're looking for a new PMS, especially if you're on-premises, cloud is definitely the future. It gives you a lot more flexibilities and future-proofing in the future. And this is why we would recommend Mews or any other PMS that's cloud-first and that's what they were designed for. We also chose Mews because it doesn't have the legacy of on-premise demand, which comes with its own burdens. And that's why we like going for Mews and other cloud services.

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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
API
388
Important

Mews

Top Features
42/44
  • Catering Management
  • Reviews Management
  • Activity Dashboard
  • API
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Built-in Accounting
  • Calendar Management
  • Channel Management
  • CRM
  • Customer Database
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Employee Management
  • Extended Stay
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Management
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Price/Margin Management
  • Promotions Management
  • Rate Management
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Single Property
  • Spa/Activity Management
  • Third-Party Integrations
  • User Management
See All features
Hide Hospitality Property Management Software Features -

Erbon Hospitality

36/44
Show Hospitality Property Management Software Features +

Mews

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Erbon Hospitality

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Mews
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Erbon Hospitality
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Mews
  • By Mews
  • Located in Czechia
  • Founded in 2012
Erbon Hospitality
  • By Erbon Hospitality Solutions
  • Located in United States
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