GetSwift vs DelivApp Delivery Management: Which is a better fit?

Jane J

CTO

GetSwift USED to be great and we loved the low price and the fact it had everything we needed.

Tech is basic and has a lot of bugs that hides the delivery fee, date and time and there's lack in it. The most frustrating about it is how the support team were unsure about the platform itself.

I liked the way this company came up with a simple and elegant way of tracking delivery drivers. I used them for almost 1.5 years.

I stopped using their services at the end of September and I forgot to cancel the direct debit which was set up to automatically recharge my account as a wallet. They charged my account in October.

I like how the software notifies the customers the statuses of their shipment.

Poor notifications, doesn't work on Android 8, constantly signs me off link and disconnects from the serve, I also cannot view past orders unless I'm online.

The ease of updating customers the status of their shipments.

Not much really , if anything it's the custom feature requests that can be delayed.

The team is super supportive and you really feel you have people invested in your success.

But it really is in the macro. Just insignificant things.

Asaf A

Product Manager

Dispatcher portal is very fast and automation is good, the new version of the courier app received a very good feedback from our guys.

I don't like that there are no notifications when an order enters the dispatcher but I was assured that this problem will be solved. I don't like that there is no mobile application for dispatching.

The team have been super helpful for us to mange the whole process of changing from existing system to their platform.

Simplified our logistics and payroll, cutting down the costs.

Very cost effective compared to other software 2. Very responsive team.