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Do you manage work orders in buildings? Tikkit simplifies all of it!
I am pleasantly surprised at how powerful and comprehensive the software is for the annual cost. The ease of use and simplicity are outstanding.
I just risk that it was available to all departments without having to pay additional user fees.
Its task scheduling feature is very useful. Its request and approval features are also very impressive and helped in promoting the efficiency of our maintenance team.
If there is no service then the app is useless to use.
Price and quality great for it's functionalities, and looking forward to continued use in the future. Can use a few technical detail tuning, but overall great performance thus far.
When filling out the tasks on the app if you make a mistake and have typed to much you can't go back and correct it because it doesn't do it in paragraph form.
Easy to navigate, visually appealing, user friendly, and very fast. Upkeep is one of the best applications I have had the pleasure of working with.
Requester's sometimes log out of it and forget what their password is.
Love the functionality and ability to check in on multiple projects/buildings. The software has proven to be a stable platform.
Unless I am missing something, right now it does not send an email reminder.
This program has been designed to be very user friendly, the staff all love the options and how quick they can submit a work order. Tracking of the progress is also a great feature.
Seemed a bit odd that I received a proposal to add a second location. If I would have known that up front, I probably would have used another vendor.
My job has a lot to do with work orders so to have a easy to use software is great. The mobile features are also amazing.
I think it is still a little limited on some of the options.
Tikkit has been extremely useful in handling service call issues with our tenants. It is easy to use and the customer support that we have been given has been great.
There isn't one thing as of right now that we don't like about this software.
Mike: Hi, my name is Mike. I'm an architect and a facilities manager for a non-profit organization. And I would give Upkeep a four out of five. We were a paper-based organization before, and we found particular challenges with that. There was no accountability, there was no transparency or at least very little transparency, and we needed a digital solution to make sure that everyone in the organization was on board with what was going on within our facilities. And so I made the decision to find a digital solution to this problem, and I stumbled upon Upkeep. And it's been a godsend for the entire organization. Transparency is at an all time high because we use it now. There are just so many fantastic features that really help our organization stay on top of all of the challenges of having to manage a facility. So the main reason we chose Upkeep was for the transparency in facilities management. When we were paper-based, we found that a lot of things were falling between the cracks and we couldn't get a lot of things done, vendors weren't getting paid as a result. A lot of the staff were not kept up to date as to what was going on with boilers and elevators, et cetera, et cetera. And so that was the main feature that really helped onboard us to the Upkeep program, because we just found so much value in this program and being able to be transparent with everyone within the organization and with our vendors and administration, et cetera, et cetera. So this was the main reason why we decided to go with Upkeep. The onboarding process and integration of Upkeep was a really seamless process, thanks to the folks that work at the company. They really help you walk through the entire process of getting everyone up to speed. They really help you with uploading your facilities and your properties, and just making sure that you understand how the software works to ensure that your workflow is as efficient as possible because of that. So that's a very amazing and seamless process. If you're looking to streamline your workflow, I think that Upkeep is the perfect solution for you. It provides transparency, it provides efficiency, and it's just a fantastic program overall. Also, if you are pro-environment and you're looking to cut down on paper usage, this is also a fantastic solution. You won't find that you'll be saving stacks of paper, you'll go fully digital and you'll just find that this really helps with your workflow and with the efficiency of your organization.
UpKeep
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