MaintainX vs UpKeep: Which is a better fit?

Pete W.: My name is Pete. I am the director of Process Engineering and Safety. I work for Fitz-Thors, and I would rank MaintainX with a five. At this company, they were not using a CMMS or a EAM, an enterprise access management software. They were using, we got something down. So there was really no management of any of the assets here at this location, or a work order system or a preventative maintenance type of system. They were doing some things, but it was more almost totally reactive instead of preventative. I came from another company where I implemented a asset management CMMS into the system, and it made a world of difference. When I came here, I was responsible for putting in processes for their manufacturing side to make sure everything was smooth, and I quickly realized that they didn't have one. So we got the permission to go forward. So I went through and got a number, almost a dozen software companies, and I went through each one of them. I had a check-off list of things that I wanted it to do. And when I got down to at least five, I started scheduling demos with a team here at Fitz-Thors, and we narrowed it down and we chose MaintainX as our solution. Getting MaintainX implemented was a lot easier than I had originally thought and the team had thought. We received templates to put in our information. It took a while, but we had a couple of college students that entered the data into a spreadsheet, and then MaintainX takes your spreadsheet and puts it into the database and gets it all set up. It's all your assets, all your users, and a number of other things that MaintainX does for you. And along the way, we received training on how to do that post the implementation. I recommend MaintainX because of the ease of use. It was very easy and straightforward. A lot of software implementations can be lengthy and require a lot of work, but MaintainX was not. The implementation team got all our data in there; the data was sound. The training that we received was good, but there's additional training that you can do and look online to receive. But we implemented it and immediately started using and immediately saw a major difference in impact.

Mike: Hi, my name is Mike. I'm an architect and a facilities manager for a non-profit organization. And I would give Upkeep a four out of five. We were a paper-based organization before, and we found particular challenges with that. There was no accountability, there was no transparency or at least very little transparency, and we needed a digital solution to make sure that everyone in the organization was on board with what was going on within our facilities. And so I made the decision to find a digital solution to this problem, and I stumbled upon Upkeep. And it's been a godsend for the entire organization. Transparency is at an all time high because we use it now. There are just so many fantastic features that really help our organization stay on top of all of the challenges of having to manage a facility. So the main reason we chose Upkeep was for the transparency in facilities management. When we were paper-based, we found that a lot of things were falling between the cracks and we couldn't get a lot of things done, vendors weren't getting paid as a result. A lot of the staff were not kept up to date as to what was going on with boilers and elevators, et cetera, et cetera. And so that was the main feature that really helped onboard us to the Upkeep program, because we just found so much value in this program and being able to be transparent with everyone within the organization and with our vendors and administration, et cetera, et cetera. So this was the main reason why we decided to go with Upkeep. The onboarding process and integration of Upkeep was a really seamless process, thanks to the folks that work at the company. They really help you walk through the entire process of getting everyone up to speed. They really help you with uploading your facilities and your properties, and just making sure that you understand how the software works to ensure that your workflow is as efficient as possible because of that. So that's a very amazing and seamless process. If you're looking to streamline your workflow, I think that Upkeep is the perfect solution for you. It provides transparency, it provides efficiency, and it's just a fantastic program overall. Also, if you are pro-environment and you're looking to cut down on paper usage, this is also a fantastic solution. You won't find that you'll be saving stacks of paper, you'll go fully digital and you'll just find that this really helps with your workflow and with the efficiency of your organization.