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UpKeep vs VersaCall: Which is a better fit?

Updated on February 2nd, 2025
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Summary
Key features rated by users
Features selected based on 4,686 reviews from Work Order users.
% Fit
Not enough reviews
Feature ratings
Work Order Creation
4.7
Preventive Maintenance
4.2
Mobile Access
4.3
Billing & Invoicing
4.4
Scheduling
4.2
% Fit
Missing features
Feature ratings
Work Order Creation
NA
Preventive Maintenance
NA
Mobile Access
NA
Billing & Invoicing
NA
Scheduling
NA
User satisfaction
4.6
User reviews1,345
Ease of use
4.6
Functionality
4.4
Value for money
4.5
Customer support
4.7
4.5
User reviews18
Ease of use
4.5
Functionality
4.3
Value for money
4.7
Customer support
5.0
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Manufacturing, Healthcare, Agriculture, Food Processing, Facilities Management, Fleet, Hotels, Oil & Gas, Construction, Distribution, Warehousing, Utilities, Packaging,

We Help Discreet Manufacturers Worldwide Reduce Costs of Production, Downtime & Improve On-Time Delivery

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Michael P
Architect
4.0

Mike: Hi, my name is Mike. I'm an architect and a facilities manager for a non-profit organization. And I would give Upkeep a four out of five. We were a paper-based organization before, and we found particular challenges with that. There was no accountability, there was no transparency or at least very little transparency, and we needed a digital solution to make sure that everyone in the organization was on board with what was going on within our facilities. And so I made the decision to find a digital solution to this problem, and I stumbled upon Upkeep. And it's been a godsend for the entire organization. Transparency is at an all time high because we use it now. There are just so many fantastic features that really help our organization stay on top of all of the challenges of having to manage a facility. So the main reason we chose Upkeep was for the transparency in facilities management. When we were paper-based, we found that a lot of things were falling between the cracks and we couldn't get a lot of things done, vendors weren't getting paid as a result. A lot of the staff were not kept up to date as to what was going on with boilers and elevators, et cetera, et cetera. And so that was the main feature that really helped onboard us to the Upkeep program, because we just found so much value in this program and being able to be transparent with everyone within the organization and with our vendors and administration, et cetera, et cetera. So this was the main reason why we decided to go with Upkeep. The onboarding process and integration of Upkeep was a really seamless process, thanks to the folks that work at the company. They really help you walk through the entire process of getting everyone up to speed. They really help you with uploading your facilities and your properties, and just making sure that you understand how the software works to ensure that your workflow is as efficient as possible because of that. So that's a very amazing and seamless process. If you're looking to streamline your workflow, I think that Upkeep is the perfect solution for you. It provides transparency, it provides efficiency, and it's just a fantastic program overall. Also, if you are pro-environment and you're looking to cut down on paper usage, this is also a fantastic solution. You won't find that you'll be saving stacks of paper, you'll go fully digital and you'll just find that this really helps with your workflow and with the efficiency of your organization.

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UpKeep

Top Features
40/42
  • Contractor Management
  • Job Tracking
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Calendar Management
  • Contact Database
  • Contract/License Management
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • Equipment Maintenance
  • GPS
  • Historical Reporting
  • Inventory Control
  • Inventory Management
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Location
  • Preventive Maintenance
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Recurring Appointments
  • Reporting & Statistics
  • Routing
  • Scheduling
  • Search/Filter
  • Technician Management
  • Third-Party Integrations
  • Workflow Management
  • Work Order Creation
See All features
Hide Work Order Software Features -

VersaCall

2/42
Show Work Order Software Features +
UpKeep
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
VersaCall
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
UpKeep
  • By UpKeep Technologies
  • Located in United States
  • Founded in 2014
VersaCall
  • By VersaCall Technologies
  • Located in United States
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