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Cafes, restaurants, retailers, health care, security, hospitality, education facilities and any other business with hourly employees.
Shift-based businesses such as restaurants, bars, nightclubs, retail stores, security firms, fitness centers, event management companies, and hotels.
Ease of use, ease of setup, setup is organized and clear, love that it notifies my staff when I publish a schedule and is integrated with phone platforms/has an app.
It is ridiculously glitchy. I don't know how many schedules have been messed up because it will incorrectly mark blocked out days after refreshing which causes confusion and more work later on.
The ease of setting up different schedules is great and all my employees were able to quickly set up their profiles and were able to use the app with ease.
You can't use OpenSimSim on your phone, which is really too bad.
Overall it has been a good experience, I say that because my best friend is a software engineer and I know it takes time to work out the bugs in any application or program.
The thing that I struggle with the most with the app is adjusting my schedule for multiple days.
The transition over to Opensimsim was seamless. The best part has been watching the platform evolve and improve.
Inputting availabilities are a pain has you can only select day by day and I would prefer having a my availability weekly spread to check I have inputted the information correctly.
Great sales, customer service, training, and tech personnel. Everyone is extremely helpful, knowledgeable, awesome at responding very quickly with easy to understand, concise yet complete answers.
This made the software very difficult to use. I found that it was also difficult for staff to request time off.
The software itself is very user friendly, easy to navigate, and appealing to the eyes. With so many choices out there, you want to make sure you go with something that you will enjoy using.
I can't say enough about how much I dislike this product. There are constant issues and glitches.
LOVE the reporting feature that tracks attendance tardiness and other metrics for direct input into performance reviews. App is fantastic and employees love it.
Again, this would prohibit them from being accidentally scheduled while they're in class. Again, while employees have this capacity, we would prefer to have it as well.
So far I am excited about the change and the time it has saved my manager each week and the money I have saved allowing her to apply her time to more worthwhile tasks.
My tours can be multi day which didn't connect too well together.
Prioritize real-user-identified key features according to your needs to find your best fit.
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