# Compare Wishpond vs EngageBay CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Wishpond and EngageBay CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/145745-178819/Wishpond-vs-EngageBay-Marketing

---

# Wishpond vs EngageBay CRM Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

WishpondEngageBay CRM2/4 selected

[Wishpond](https://www.capterra.com/p/145745/Wishpond/)[4.1 (154)](https://www.capterra.com/p/145745/Wishpond/reviews/)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

[## Wishpond](https://www.capterra.com/p/145745/Wishpond/)[4.1 (154)](https://www.capterra.com/p/145745/Wishpond/reviews/)

Starting Price

$299.00/month

Value-for-Money

3.8

Functionality

4

Ease of Use

3.9

Customer Service

4

Reviews Sentiment

Based on [154 reviews](#user-reviews)

Positive

119

Neutral

7

Negative

28

[## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

Based on [907 reviews](#user-reviews)

Positive

878

Neutral

22

Negative

7

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What’s your intended use case?

## Summary

* * *

Features in All-in-One Marketing Platform Software

Best performer

37 / 50

Only Wishpond

-   Campaign Analytics
-   Campaign Scheduling
-   Real-Time Analytics

37 / 50

Only EngageBay CRM

-   Campaign Planning
-   Conversion Rate Optimization
-   Customizable Branding

User satisfaction

User satisfaction

4.1

User reviews[154](https://www.capterra.com/p/145745/Wishpond/reviews/)

Ease of use

3.9

Functionality

4.0

Value for money

3.8

Customer support

4.0

User satisfaction

4.7

User reviews[907](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$299Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$14.99Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Wishpond is focused on business owners of small and medium sized businesses as well as marketing agencies who want to offer an afford marketing automation platform to their clients.

Best for

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

## User reviews

Pros & cons

MA

Martie A.

Manager

> "They provide a team of knowledgeable experts that not only assist in helping a company reach a higher level of visibility..."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___5027310)

Angela T.

Marketing Director

> "We tried them our for 8 months, they teams took 3-4 weeks to make even one text edit on the landing page they created,..."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___7034995)

MA

Martie A.

Manager

> "Wishpond has provided several campaigns and lead generation to help potential customers find our website and not just..."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___5027310)

Angela T.

Marketing Director

> "Just bad and they refuse to refund anything, even though we had paid them a year plus of subscription (USD 3-400 a month)..."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___7034995)

PB

Pravesh B.

Founder of Pixellly

> "Wishpond is an awesome platform to get to take your online business to the next level while you take care of the..."

[See full review](https://www.capterra.com/p/145745/Wishpond/#SoftwareAdvice___6183929)

AS

Amanda S.

Managing Director

> "I had a full on session to walk through the Wishpond dashboard, even though I'm great with technology, this dashboard..."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___5037661)

SD

Sophie D.

Founder

> "The way you captured in such a beautiful and essential look and feel and text the unique message and value I want to..."

[See full review](https://www.capterra.com/p/145745/Wishpond/#SoftwareAdvice___6130329)

VP

Valerie P.

Birth Doula

> "Over the last few years, trying to learn and walk myself through certain areas of my website, that I just don't have the..."

[See full review](https://www.capterra.com/p/145745/Wishpond/#SoftwareAdvice___5046731)

AK

Aaron K.

Director of USA

> "I've had three different account Managers over that timeframe, and my current one Bhavana is the best! "

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___6360322)

RB

Rachel B.

Managing Director

> "Booking system they use still functions on the US time zone so we have to do an inefficient work around."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___6266785)

AS

Andy S.

Owner

> "Their willingness to assist with loading content and providing options to enhance brand awareness and marketing tools"

[See full review](https://www.capterra.com/p/145745/Wishpond/#GetApp___4989761)

DD

Dekel D.

Manager

> "For my business we did not manage to convert positive ROI, after 8 month we decided to stop the subscription."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___6111735)

AsA

Anaïs A.

CEO

> "The people that have been assigned to my team are extremely thorough and follow through on all their tasks."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___6358680)

SB

Sally B.

Curriculum designer

> "It seemed like they didn't thoroughly understand my product and it was not under the correct Facebook category for the..."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___6239752)

SR

Spenser R.

Web Developer

> "I enjoy the seamless integration and easy to use design builder."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___6416013)

TE

Travell E.

CEO

> "I ended my relationship with Wishpond before it ever began, they provided absolutely no services to me from the moment we..."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___4763772)

Michael D.

Director | Digital Marketing Consultant

> "The landing page builder is very good, easy to use, you can create practically any design you want as it has an open..."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___5022699)

JMC

Jean-Michel C.

Business Owner

> "The initial cost of the service can be a bit much for new business owners."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___6006240)

VR

Verified Reviewer

Owner

> "Having a team to work with who does the tasks we're working on regularly has been very helpful for my small business."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___6178360)

AR

Aaron R.

Owner/CEO

> "However, retrospectively, I feel that I was sold very quickly and pressured into signing a contract before I fully could..."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___5011750)

AK

Aaron K.

Director of USA

> "Very accessible, easy to communicate with account manager."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___6360322)

DD

Dekel D.

Manager

> "Overall the sales campaigns did not even break even."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___6111735)

AK

Aaron K.

Director of USA

> "She is knowledgeable, helpful, and very competent in the space."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___6360322)

DD

Dekel D.

Manager

> "So we had to stop the subscription."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___6111735)

RR

REID R.

Founder and CEO

> "I appreciate her ability to listen and provide timely valuable advise and solutions within her reach."

[See full review](https://www.capterra.com/p/145745/Wishpond/#SoftwareAdvice___6184619)

SB

Sally B.

Curriculum designer

> "It was very vague."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___6239752)

MA

Martie A.

Manager

> "My account manager, Nallleli Trevino, and her team have provided not only benefits to our company but a friendship that..."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___5027310)

DM

Despres M.

Vice President

> "My product did not respnd well with the consumer and that is not a Wishpond issue."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___4713851)

KA

Katie A.

Dog Groomer

> "After we switched plans I have had a great experience"

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___6670409)

TE

Travell E.

CEO

> "The reviews were so bad, I immediately called them back and told them I did not want to proceed and do not charge my card."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___4763772)

MD

Morgan D.

Social Media Consultant

> "I love how fast everything we discuss is implemented to our team and we see real time results."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___5025356)

TE

Travell E.

CEO

> "They charged my card anyway and lied to my credit card company."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___4763772)

VR

Verified Reviewer

Owner

> "They are creating a workable landing page."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___6178360)

CC

Carol C.

CEO

> "I think the biggest weakness right now though is the UI and UX, which hasn’t changed in the past few years I’ve used the..."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___3446058)

RB

Rachel B.

Managing Director

> "They have lots of individual SME's working together to achieve a common goal."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___6266785)

TC

Trevor C.

Owner/Operator

> "Even after i paid $2250, they refused to share any of the work they did for us."

[See full review](https://www.capterra.com/p/145745/Wishpond/#GetApp___3792882)

VR

Verified Reviewer

Owner

> "They are helping greatly to focus my seo."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___6178360)

EZ

Emily Z.

Nyb

> "This stupid company won’t leave me alone and keep sending spam emails!"

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___3557274)

ST

Susan T.

CEO

> "I received attention, flexibility, and close communication."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___6258617)

JS

Josef S.

marketing manager

> "Product is 99% is ready to be used internationally. Because they reject to enable translation of 1% it cannot be used in..."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___3266532)

GS

Glenn S.

Owner

> "They are great at communicating with you and getting to know your business."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___6007902)

TE

Travell E.

CEO

> "I've spent two months fighting to get my money back."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___4763772)

FL

Francisco L.

entrepreneur

> "The wide variety of tools that you have at your disposal to capture, nurture and convert prospects."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___4479633)

TC

Trevor C.

Owner/Operator

> "THey clearly do not have small business best interest in mind."

[See full review](https://www.capterra.com/p/145745/Wishpond/#GetApp___3792882)

RF

Rose F.

Director

> "It is so much easier outsourcing to the team, rather than doing myself - and I love their honesty!"

[See full review](https://www.capterra.com/p/145745/Wishpond/#SoftwareAdvice___6195600)

LAL

Lea Ann L.

Founder

> "The quality of the images in the ads and emails were poor."

[See full review](https://www.capterra.com/p/145745/Wishpond/#GetApp___3495920)

KT

Karsan T.

Owner

> "Got response quickly and also about the payment they are very kind."

[See full review](https://www.capterra.com/p/145745/Wishpond/#SoftwareAdvice___6082944)

VR

Verified Reviewer

CEO

> "Worst product."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___3802969)

RF

Rose F.

Director

> "They shared my vision and then delivered on it 100%."

[See full review](https://www.capterra.com/p/145745/Wishpond/#SoftwareAdvice___6195600)

TC

Trevor C.

Owner/Operator

> "I wouldn't recommend this company to my worst enemy."

[See full review](https://www.capterra.com/p/145745/Wishpond/#GetApp___3792882)

CM

Chasity M.

CEO

> "They are engaged, thorough and committed to what they promote and what they do. "

[See full review](https://www.capterra.com/p/145745/Wishpond/#SoftwareAdvice___6142748)

JB

James B.

CMO

> "Now they refuse to return the money because I didn't ask "in writing" for them to not renew the contract."

[See full review](https://www.capterra.com/p/145745/Wishpond/#GetApp___3012979)

KB

Kayreea B.

Owner

> "Very professional helpful and has her patience through the difficult difficulties."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___6168400)

JS

James S.

Owner

> "Even after continued failures they wouldn’t agree to just let me out of the last 2 months of my contract."

[See full review](https://www.capterra.com/p/145745/Wishpond/#GetApp___2890103)

RB

Robert B.

President

> "I have also been liaised with talented people that I have confidence in."

[See full review](https://www.capterra.com/p/145745/Wishpond/#SoftwareAdvice___5072721)

JB

James B.

CMO

> "What's worse, they refuse to even discuss this with me, leaving their sales rep to just stonewall and tell me that's how..."

[See full review](https://www.capterra.com/p/145745/Wishpond/#GetApp___3012979)

JH

Jonathan H.

Owner

> "this has allowed me to try to focus more on items for the catalog. "

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___4646898)

JS

Josef S.

marketing manager

> "I sent them translations and communicated frequently with support, but they did nothing."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___3266532)

DD

Dekel D.

Manager

> "Good support when needed."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___6111735)

LAL

Lea Ann L.

Founder

> "The quality of writing in the mails was poor. "

[See full review](https://www.capterra.com/p/145745/Wishpond/#GetApp___3495920)

MB

Mary B.

CEO

> "The customer service is outstanding!"

[See full review](https://www.capterra.com/p/145745/Wishpond/#SoftwareAdvice___5082464)

ET

Emmanuel T.

Managing Director

> "What makes it worse, if you get a reply, the wait time between replies is not incoming to be 30 minutes or more. "

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___2292094)

RR

REID R.

Founder and CEO

> "She's certainly knowledgeable and on top of things. "

[See full review](https://www.capterra.com/p/145745/Wishpond/#SoftwareAdvice___6184619)

LAL

Lea Ann L.

Founder

> "I found the lead list cumbersome to use."

[See full review](https://www.capterra.com/p/145745/Wishpond/#GetApp___3495920)

ZVT

Zacharia Von T.

Owner

> "Great communication and take care of everything I don't have time to do."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___4766188)

TB

Timur B.

Founder

> "Due to a glitch, the abandoned cart emails stopped working, and we were not notified about the issue."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___2639573)

MV

Melody V.

Manager

> "The platform is also very easy to use with metrics clearly visible at a glance."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___4733570)

HT

Hank T.

Marketing Director

> "The biggest drawback is that I can't use my top-level-domain."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___2271299)

ZVT

Zacharia Von T.

Owner

> "Doing great... just waiting on my $ billions in sales to roll in... any week now!"

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___4766188)

ET

Emmanuel T.

Managing Director

> "This is not to say the staff is not good, they are, but they are understaffed on the support side, so wait times are very..."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___2292094)

Jack S.

Prophet

> "enjoying seeing the result of what I have been waiting for, for so long accomplished with Wishpond. 50.000 emails in one..."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___3164084)

JM

Joline M.

Owner

> "It was publicly embarrassing and the pop up was on my website until I paid to redo my site"

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___2267182)

EE

Elisabeth E.

Owner

> "I received quick and good help to get started."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___4649755)

PG

Patrick G.

Marketing Director

> "After free trial, we used the software for another few weeks and cancelled."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___2195114)

HT

Hank T.

Marketing Director

> "Wishpond helps us solve almost every aspect of our inbound lead generation and automated email marketing."

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___2271299)

ET

Emmanuel T.

Managing Director

> "Support has been one of the worst I've experienced. "

[See full review](https://www.capterra.com/p/145745/Wishpond/#Capterra___2292094)

[View Reviews](https://www.capterra.com/p/145745/Wishpond/reviews/)

NJ

Nick J.

Marketing Analyst

> "EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7059560)

Jelyn T.

Marketing Manager

> "There are also moments when load times or minor glitches slow things down slightly, which can interrupt the workflow when working on multiple outreach or..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746)

VR

Verified Reviewer

Sales Representative

> "Customer support is very attentive, the Deals section is nicely designed, and email marketing and sales basic goals have been achieved and organized for..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644)

DM

Desiree M.

Caregiver

> "I also noticed that certain features like email templates and design tools aren’t as polished, and there can be occasional delays or performance issues."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676)

JW

Jason W.

President and CEO

> "The CRM pipeline management is straightforward and easy for the team to adopt, email segmentation and automation have improved our campaigns results..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7014256)

HS

Himanshu S.

Sales Manger

> "EngageBay CRM's main drawbacks include limited customization, scalability issues for growing businesses, occasional slow customer support, and a learning..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894)

YT

Yohannes T.

CEO

> "It offers a solid, cost-effective solution for small businesses, with an easy-to-use interface and a range of tools that cover marketing, sales, and..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6544228)

HS

Himanshu S.

Sales Manger

> "However, it has some limitations in customization, scalability, and customer support, which may affect its suitability for larger or more complex..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894)

VR

Verified Reviewer

Sales Representative

> "Sales logging has been achievable, and the Calendar works enough to still keep my organized, but it should be a better experience."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644)

CM

Chandra M.

Marketing Analyst

> "It is difficult to debug an automation that has 20+ nodes if it fails at some particular node as we need to view the complete activity to find that out."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6348146)

AL

Angelina L.

Social Media Manager

> "Engagebay offers a comprehensive suite of CRM tools, including email marketing, lead generation, sales automation, and customer support, all integrated..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401)

SP

Stephanie P.

Marketing Consultant

> "A couple of once-in-a-blue-moon features aren't available, but that is a very minor downside when weighed against all the positives"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6842815)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

NB

Nancy B.

President

> "I haven't used my HubSpot account for a long time so it is unlikely to be current, so used the csv import for my contacts on another email service..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6441443)

CV

Chai V.

Founder

> "It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6524378)

MS

Mike S.

Operations Marketing

> "The mobile app has limited features and doesn't offer full range of features that are available on desktop version."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016)

DM

Desiree M.

Caregiver

> "Overall, it strikes a good balance between functionality and simplicity, making it a solid choice for growing teams that don’t need overly complex..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676)

AG

Ayesha G.

Founding Principal

> "I wish there was a plan that was in between the Basic and Growth plans due to the pricing and lack of workflow accessibility in the Basic plan."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6697513)

MC

Milap C.

Digital Marketing Expert

> "The seamless integration between marketing, sales, and support makes it an ideal choice for businesses looking to streamline their operations and improve..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6420490)

TC

Tamesha C.

Insurance Agent

> "One feature that held me back was the daily send limit placed on my account for email campaigns. If you have more than a 100 contacts, you can only send..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4960781)

Rémy G.

COO

> "EngageBay is a powerful, affordable all-in-one tool for SMBs, combining CRM, marketing, and customer support seamlessly."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6629743)

JD

Jerker D.

CEO

> "As an example, the system is totally useless, I have spent two weeks trying to get by all the non logic functions and bugs to even send a newsletter. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

NP

Nipa P.

Business Administrator

> "EngageBay’s automation tools help streamline repetitive tasks, improve efficiency, and ensure consistent follow-ups."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249)

JD

Jerker D.

CEO

> "The Sync with Hubspot was a scam, we spent 20000€ to get our data over from Hubspot."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

JP

Jigs P.

Development Head

> "Customer support is responsive, and the platform offers good customization options for workflows and dashboards."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6549049)

AH

Andy H.

Director

> "It is sometimes easy to forget to save something you're working on and if you click away from the page it can be lost as it doesn't give a reminder to..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320)

AS

Anuvind S.

Engineer

> "One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without a..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6633024)

SK

Shiva K.

Chief research officer

> "The reporting capabilities, although adequate, might fall short for businesses with deep analytical needs"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311)

SK

Satou K.

Administrator

> "The CRM, email marketing, sequences work smoothly together."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7081808)

TB

Tayfun B.

Shop-Team

> "The onboarding process was initially confusing, and I encountered issues that made it difficult to get started."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6815167)

Jelyn T.

Marketing Manager

> "The customer support team has been excellent so far – responses are quick, and issues are handled in a very helpful and professional way."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746)

ZT

Zbigniew T.

CEO

> "Some spam on mailing list. If you accept e-marketing you will get a lot of e-mails"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6511841)

AH

Andy H.

Director

> "It basically has everything that we need to build marketing campaigns that help us to engage with our customers in a professional way. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320)

MR

Maria R.

Marketing Manager

> "The only thing that I dislike is the delay in updating campaign stats."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6721089)

BS

Bruno S.

Product Manager

> "It offers tools for marketing, sales, contact management, automations, and more."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6787366)

RS

Rob S.

CEO

> "Support tickets are better but they close them without resolving anything so you have to keep bugging them."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995)

LW

Laura W.

Marketing Assistant

> "I use several different CRMs in my position and this one has by far been my favorite."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957)

VR

Verified Reviewer

Founder

> "EngageBay, while cost-effective, may lack advanced features and customization options needed by larger businesses, potentially limiting scalability and..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6203334)

ZP

Zalak P.

BDM

> "One can easily sync them from many services like Hubspot, Salesforce, Google, Outlook and many other."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6355213)

RB

Richard B.

Web Developer

> "The learning curve can be a bit steep for first-time users, especially if you're coming from a different CRM."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6804170)

LW

Laura W.

Marketing Assistant

> "Easy to use platform, automations are intuitive and make a lot of smaller tasks very easy to manage."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957)

CS

Chris S.

Owner

> "Our forms on our website seem to sometimes load slowly."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6366959)

NM

Nishant M.

Digital Marketing

> "Overall, EngageBay has significantly enhanced my productivity and efficiency with its excellent user interface and robust external integration options."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6430275)

JD

Jerker D.

CEO

> "I can't even filter on the objects attached to a contact."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

CS

Chris S.

COO

> "They have a good set of features to manage campaigns and receive feedback on email sent and opened."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6585203)

AP

Anthony P.

Director

> "There is a limitation on the landing page content in that you can force people to sign up before they look at the page contents."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6219758)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "The CRM is intuitive, with customizable pipelines and contact management features."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

JS

Jaskaran S.

Co Founder

> "Automation flow can be a bit complex to navigate"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6419614)

AL

Angelina L.

Social Media Manager

> "This consolidation streamlines workflow and reduces the need for multiple software subscriptions."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401)

KA

Kathy A.

VP of Marketing

> "The email marketing lacks formatting abilities that would allow you to make the templates more brand specific or modern looking."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6195271)

GY

Grace Y.

Founder and CEO

> "Pipeline management is clear and simple , and automation makes sure no follow ups is missed."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7008156)

AS

Amy S.

Loan Originator

> "Does not interface with Apple mail and iCal"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6588652)

LJ

Latrease J.

Patient Service Representative

> "I enjoyed the notifications from the sales department"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7111721)

AP

Aswathy P.

Marketing Operation Associate

> "The lack of downloading the report options."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6374062)

JE

Jamie E.

Managing Director

> "EngageBay is a decent CRM and can be used for multiple things, such as email marketing, SMS marketing, and as a Customer Contact Database, which is..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6283902)

AK

Amir K.

Owner

> "The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6190726)

RB

Rui B.

R&D Manager

> "EngageBay CRM's standout feature is its comprehensive functionality, offering a seamless integration of marketing, sales, and customer service tools."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4877429)

PN

Phil N.

CEO

> "So far there are no cons, I've used every CRM out there and the most frustrating part is the initial learning curve however, their support take the lead..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402)

RN

Robert N.

Full-Stack Developer

> "EngageBay CRM also offers a responsive web design feature that allows users to create websites that are optimized for different devices, such as..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5070658)

NP

Nipa P.

Business Administrator

> "Lacks Twitter/X integration."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249)

PN

Phil N.

CEO

> "We have all played with various tools and we all know that the learning curve is the hardest part but, when the support is so good, you find yourself..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402)

DJ

Dominik J.

Managing Director

> "It's very buggy."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6861691)

VR

Verified Reviewer

Facebook Ads Strategist, Founder

> "All-in-one platform: EngageBay offers a suite of integrated tools for marketing, sales, and customer service, streamlining business operations."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736)

KD

Kaleigh D.

Marketing Manager

> "There are some limitations like connecting it to multiple apps and also it lacks in advanced reporting."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6112862)

SAK

Sameer Ali K.

SALES CONSULTANT

> "Being a sales consultant I need to keep track of my deals and this tool helps in keeping track of all my deals and their grid view gives all the details..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6176723)

NB

Nick B.

Senior Operations

> "We had some issues with connecting it with HubSpot (yes, due to work we needed them both CRM's running and being in sync), so that was bit challenging"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4876647)

VR

Verified Reviewer

Facebook Ads Strategist, Founder

> "Email marketing and CRM integration: The platform seamlessly integrates email marketing with customer relationship management, facilitating efficient..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736)

RL

Rongle L.

Manager

> "I don't like receiving to many emails from it."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6315357)

SK

Sandeep K.

Manager

> "All-in-One Solution: EngageBay offers a comprehensive suite of CRM, marketing automation, and customer service tools in one platform, which can..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6193280)

MV

Marteen V.

Sales Manager

> "Landing pages are not mobile responsive, they need to be adjusted for mobiles and pc's"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4899850)

MS

Mike S.

Operations Marketing

> "Engagebay has been a game changer for our business. As a small medium sized company finding a comprehensive affordable was a big challenge for us."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016)

VR

Verified Reviewer

Project Manager

> "I thought the way it sorted those profiles was not the best, it could have better filtering to avoid "spam" profiles"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6215239)

SG

Sumit G.

Digital Marketing Manager

> "EngageBay CRM is a web-based CRM solution that offers a wide range of features and integrations for various industries and workflows."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4847952)

RS

Rob S.

CEO

> "Support chat is fast but low quality. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995)

SK

Shiva K.

Chief research officer

> "EngageBay CRM offers an all-in-one platform that's perfect for small and mid-sized businesses."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311)

SK

Shireen K.

Marketing Analyst

> "EngageBay has fewer integrations compared to its competitors which may limit functionalities for some users."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6053213)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "Email Marketing Powerhouse: Their drag-and-drop email builder is so easy to use, and the ability to segment audiences has really helped us send targeted..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

DC

Dori C.

Tech Admin

> "I can't build a custom apps that my team comes up with to integrate with the system"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5024198)

KE

Kathrin E.

KAM Spain

> "It is easy to set-up, loved the fact that you can add email tracking and automatic integration of google correspondence in Engagebay. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6315184)

SC

Steve C.

VP of Marketing and Communications

> "It's not the BEST platform out there. And it's priced that way."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6396988)

[View Reviews](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

## User interface

[Wishpond](https://www.capterra.com/p/145745/Wishpond/)

4.05 (154)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

4.65 (907)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Wishpond

37/50

-   A/B Testing
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Automated Scheduling
-   Behavior Analytics
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Campaign Scheduling
-   Campaign Segmentation
-   Content Management
-   Conversion Rate Optimization
-   Conversion Tracking
-   CRM
-   Customer Journey Mapping
-   Customer Segmentation
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Customization
-   Drag & Drop
-   Drip Campaigns
-   Dynamic Content
-   Email Marketing
-   Email Templates
-   Engagement Tracking
-   Generative AI
-   Landing Pages/Web Forms
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Nurturing
-   List Management
-   Live Chat
-   Marketing Automation
-   Mass Texting
-   Monitoring
-   Multi-Channel Marketing
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Reporting
-   Reporting & Statistics
-   ROI Tracking
-   Social Marketing
-   Social Media Integration
-   Social Media Monitoring
-   Social Promotion
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/145745/Wishpond/#features)

EngageBay CRM

37/50

-   A/B Testing
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Automated Scheduling
-   Behavior Analytics
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Campaign Scheduling
-   Campaign Segmentation
-   Content Management
-   Conversion Rate Optimization
-   Conversion Tracking
-   CRM
-   Customer Journey Mapping
-   Customer Segmentation
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Customization
-   Drag & Drop
-   Drip Campaigns
-   Dynamic Content
-   Email Marketing
-   Email Templates
-   Engagement Tracking
-   Generative AI
-   Landing Pages/Web Forms
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Nurturing
-   List Management
-   Live Chat
-   Marketing Automation
-   Mass Texting
-   Monitoring
-   Multi-Channel Marketing
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Reporting
-   Reporting & Statistics
-   ROI Tracking
-   Social Marketing
-   Social Media Integration
-   Social Media Monitoring
-   Social Promotion
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/178819/EngageBay-Marketing/#features)

### Recognition

No recognitions have been awarded to Wishpond

EngageBay CRM is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value CRMSoftware (2023) 

Best Value CRMSoftware (2022) 

### Deployment & support

Wishpond

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

EngageBay CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Wishpond

-   By Wishpond Technologies
-   Located in Canada
-   Founded in 2009

EngageBay CRM

-   By EngageBay
-   Located in United States
-   Founded in 2016

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Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/178819-204998/EngageBay-Marketing-vs-Bigin-by-Zoho-CRM)

[Wishpond](https://www.capterra.com/p/145745/Wishpond/)[4.05 (154)](https://www.capterra.com/p/145745/Wishpond/reviews/)

vs

[Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)[4.52 (1,138)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

$299/month

Price

Contact vendor for pricing

4.0

Features

4.4

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/145745-148516/Wishpond-vs-Marketing-360)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$14.99/month

Price

$50/month

4.6

Features

4.3

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/157279-178819/Dynamics-365-vs-EngageBay-Marketing)

[Wishpond](https://www.capterra.com/p/145745/Wishpond/)[4.05 (154)](https://www.capterra.com/p/145745/Wishpond/reviews/)

vs

[monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/)

$299/month

Price

$9/month

4.0

Features

4.5

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/145745-147657/Wishpond-vs-monday-com)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/)

$14.99/month

Price

$250/month

4.6

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/178819-210630/EngageBay-Marketing-vs-Kylas)