# Compare EZ Texting vs Emotive 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare EZ Texting and Emotive based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/145848-202425/Ez-Texting-vs-Emotive

---

# EZ Texting vs Emotive Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

EZ TextingEmotive2/4 selected

[EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/)[4.4 (245)](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

[Emotive](https://www.capterra.com/p/202425/Emotive/)[4.3 (106)](https://www.capterra.com/p/202425/Emotive/reviews/)

[## EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/)[4.4 (245)](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [245 reviews](#user-reviews)

Positive

215

Neutral

16

Negative

14

[## Emotive](https://www.capterra.com/p/202425/Emotive/)[4.3 (106)](https://www.capterra.com/p/202425/Emotive/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.2

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [106 reviews](#user-reviews)

Positive

90

Neutral

3

Negative

13

## Summary

* * *

Key features rated by users

Features selected based on 6,440 reviews from sms marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Not enough reviews

Feature ratings

SMS Messaging

4.7

Mass Texting

4.8

Campaign Scheduling

\--

Message Personalization

4.5

Scheduled Messaging

4.6

70%Fit

Missing features

Feature ratings

SMS Messaging

4.7

Mass Texting

4.0

Campaign Scheduling

NA

Message Personalization

4.3

Scheduled Messaging

4.3

User satisfaction

User satisfaction

4.4

User reviews[245](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.1

Customer support

4.2

User satisfaction

4.3

User reviews[106](https://www.capterra.com/p/202425/Emotive/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.0

Customer support

4.3

Price starts from

Price starts from

$25Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Real estate firms, healthcare providers, retailers, nonprofits, schools, churches, eCommerce businesses, political campaigns, and rental services.

Best for

Ecommerce brands, digital marketers, Shopify/BigCommerce/Magento stores, SMS marketing managers.

## User reviews

Pros & cons

AL

Alicia L.

Owner

> "The platform is user-friendly, affordable, and gets the job done without complications. Although there..."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___7047782)

JM

Jennifer M.

Senior Program Coordinator

> "Usually there is some type of error regarding the information inputted but it isn't clearly identified..."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___7103179)

GB

Geetanjali B.

Director

> "It is a great functional tool for our business; we use it every day numerous times to make our and..."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6853853)

TH

TaRhonda H.

Board Member

> "The least thing that I like is the inability to add other phone numbers other than the admin phone..."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6648947)

JL

Jared L.

HR Manager

> "The ability to reach a large audience efficiently and the immediate nature of SMS make it a powerful..."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6649649)

BM

Bailie M.

Office Manager

> "For instance I needed to send a text saying that we were going to apply chemicals to weeds in our..."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6855885)

VR

Verified Reviewer

Manager Owner

> "The ability to upload pictures and links is also helpful."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___7047180)

MJ

Michelle J.

Director of Administration

> "For whatever reason, I'm not able to send texts to our ready made groups. "

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___7050464)

SE

Steve E.

Outreach Specialist

> "I liked the ability to send mass texts and schedule messages in advance."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___7102401)

BP

Brandy P.

Customer Advocate

> "days over the past year, I have encountered issues with reports and data not reflecting uploads and..."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#SoftwareAdvice___6482973)

JM

Jennifer M.

Senior Program Coordinator

> "I can easily choose to send a bulk message to our cohort making it more accessible."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___7103179)

TS

Tiffany S.

Director

> "I don't like the upload contact process and how it automatically updates existing contacts"

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6630953)

MJ

Michelle J.

Director of Administration

> "I appreciate ability to duplicate, schedule or send recurring messages."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___7050464)

Vance M.

BROKER

> "It get's a little tricky when I cut and paste."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6855844)

AL

Alicia L.

Owner

> "I appreciated how simple it was to set up messages, manage contacts, and navigate the platform even as a..."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___7047782)

MM

Marivel M.

cofounder

> "The plans are costly for the number of messages we can purchase."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6623629)

RJ

Rebecca J.

Benefits Analyst

> "It truly simplifies communication with our employees and makes staying connected effortless."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___7047190)

JM

Jodi M.

CEO

> "Pitiful, corporate greed and customer abuse."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#SoftwareAdvice___6763587)

BP

Bob P.

Director of Technology Support

> "The platform is easy to learn and quick to implement, allowing our team to start sending campaigns,..."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___7102490)

VT

Vickie T.

ER

> "Inabiltiy to delete old texts that are not longer needed."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6445122)

KS

Kit S.

Chair

> "I have been able to save so much time but being able to just contact my members right from my phone!"

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___7050538)

GM

Gabriel M.

Owner - Holistic Coach Massage Therapist

> "I don't receive my notifications on my phone as I would like."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6451959)

SE

Steve E.

Outreach Specialist

> "It works well for reminders, announcements, and quick updates."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___7102401)

AO

Arlene O.

not applicable

> "There was increase risk of spam."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6558358)

LB

Lance B.

Maketing Manager

> "I was able to upload our customer database to their platform. "

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___7102398)

AO

Arlene O.

not applicable

> "There is limited customer support."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6558358)

GL

Gerald L.

Owner

> "I needed a solution for mass texting for my marketing to former patients; without a doubt, EZTexting met..."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6855906)

RS

Robert S.

Safety Manager

> "The financials of the program are very ambiguous"

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6440214)

PM

Paul M.

Owner

> "We are a small company, so the fee charged monthly was a large factor in signing up. Once we began..."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6853930)

AB

Amitabh B.

CTO

> "They want us to buy another expensive service but no comments on the failed campaign and way to refund..."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___4790624)

SJ

Steven J.

Owner

> "The cost is much cheaper than print advertising, as well as, more direct and personally focused."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___7102827)

RS

Robert S.

Safety Manager

> "The amount everything costs. "

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6440214)

SV

Stephen V.

CO-Owner

> "It's great for getting in contact with people who don't use email as often."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___7102418)

LW

Laurie W.

Summer Reading Coordinator

> "The only frustration is having to figure out whose text didn't go through."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___5054260)

NW

Nancy W.

Human Resources Manager

> "The ability to have multiple groups makes send texts to different shifts easy as pie."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6853840)

TG

Trish G.

Head of Marketing

> "I didn't love the management of the contacts in the system."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___5049716)

JP

James P.

Director of Information Technology

> "I use this app to communicate with tenants and quickly disseminate important information."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6855912)

AB

Amitabh B.

CTO

> "Our experience with Eztexting's customer support team has not been so great."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___4790624)

PP

Paul P.

Owner

> "I also really like the option to have a local phone number."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___7047790)

DD

Danny D.

COO

> "So can be cost prohibitive."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6029494)

JM

Jim M.

National Sales Director

> "I have enjoyed all of the options that I get whether it be texting to an entire list or doing drip..."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6853905)

TG

Trish G.

Head of Marketing

> "Some features were confusing."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___5049716)

BM

Bailie M.

Office Manager

> "I needed to enter over 100 contacts in the program and it was very quick and easy to enter and..."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6855885)

SI

Sasha I.

Billing Department Manager

> "I wish i could stay for longer, because i\`m loyal customer, but bad delivery rates+you paying for SMS..."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#SoftwareAdvice___3485294)

SJ

Shawnta J.

Chief Executive Associate

> "I also like that I can temporarily suspend coverage."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___7050470)

Aniket G.

Senior Sales Manager

> "I faced many glitches when I used to do sms marketing through this software."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___4383086)

BM

Bailie M.

Office Manager

> "One of the best perks is that they can text back and it goes to my cell phone."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6855885)

AM

Amani M.

President

> "I wrote the billing department for a refund twice because the functionality that I signed up to use was..."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___3271602)

DC

Douglas C.

Co Owner

> "With EZ Texting we can target specific campaigns and get them out to clients quickly"

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6649835)

KN

Kelly N.

Auctioneer

> "I called and said I wanted to setup a new account and was able to speak to someone. When I told her I..."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___3226780)

JG

Justin G.

Chief Operating Officer

> "Adding contacts is simple and I can get a message out in a matter of minutes."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6853911)

WB

Willie B.

Partner

> "However, when I logged in to my account I realized that my unused messages did not carry forward from..."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___2586874)

Whitney P.

Recruiter

> "EZ Texting offers us anonymity and ease of communicating with our future employees as well as our..."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6649636)

JH

Jamine H.

Communications Leader

> "It's hard to accept that it's a carrier issue when my audience of Sprint customers were receiving texts..."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___2595904)

BD

Bella D.

Program Coordinator

> "I also enjoy that our groups and people can respond back so I can get head counts for events when folks..."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6623238)

KN

Kelly N.

Auctioneer

> "Has no customer service."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___3226780)

PM

Pamela M.

Site Director

> "Texting has improved our efficiency and increased response rates."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6855894)

AM

Amani M.

President

> "I watch every penny and I want my money back."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___3271602)

MF

Melissa F.

Admin

> "it's a simple platform that is easy to navigate and get what you need done."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___7050742)

Steve M.

Founder

> "Adding Keywords are expensive and their forms are clunky. "

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___2584673)

MF

Melissa F.

Admin

> "It's a simple platform that is easy to navigate and gets what you need done. "

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___7050742)

MO

Marnice O.

Financail Aid Director

> "I feel that the prices are a little on the high side during this time of small businesses struggling to..."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___2579542)

RD

Robert D.

President

> "EZTexting is very easy to use and has all the tools needed to successfully send out SMS text alerts!"

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6854208)

LF

LaTrecia F.

Business mgr

> "I don’t like the SMS to MMS feature."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___2608653)

SJ

Shawnta J.

Chief Executive Associate

> "The software is self-explanatory and easy to use."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___7050470)

AK

Alex K.

Exec Assistant

> "Some of the documentation about the BASIC PAID plan was misleading."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___2576293)

PM

Pamela M.

Site Director

> "Had no experience using a texting service, and EZ Texting was an easy process to implement."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___6855894)

Steve M.

Founder

> "They also have horrible integration with infusionsoft. "

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___2584673)

AL

Alicia L.

Owner

> "EZ Texting is very easy to use and definitely offers great value for the money."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___7047782)

AM

Amanda M.

Hr manager

> "Not a great setup for reoccurring messages."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___2584270)

VR

Verified Reviewer

Manager Owner

> "Easy to upload the contacts that you need."

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___7047180)

TB

Thomas B.

Owner

> "Not much customer support, need to offer training videos"

[See full review](https://www.capterra.com/p/145848/Ez-Texting/#Capterra___2609317)

[View Reviews](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

TL

Trevor L.

VP of Business Operations and Strategy

> "They have an incredible integration with Shopify that allows us to seamlessly collect leads from popups and push them..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6380135)

VV

Victoria V.

CEO

> "This is my biggest drawback,the ability to segment customers that HAVEN'T made a purchase in a time period is..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6321041)

HR

Heather R.

Director of Marketing

> "The team at Emotive give an efficient and personalized touch that helps my company reach our customers in a powerful way..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6342523)

AF

Amry F.

CMO

> "This is because we have a high-cost product, so browse abandonment emails don't work as well as abandoned..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788)

TA

Trevor A.

Owner

> "Some of my clients see even greater ROI, and it all has to do with conversational messaging which allows shoppers to..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009)

LH

Liz H.

Owner

> "We are obligated to buy out the full contract or keep using this stupid and expensive service. When they schedule you..."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4879215)

MU

Megan U.

Owner

> "She is so good at capturing the voice and brand of glō as well as checking in to see if I need her to create broadcasts."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6443925)

LL

Leonard L.

Employee

> "They charged me for a bunch of unsent SMS campaigns - I lost thousands of revenue from their ability to not deliver on..."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___6110400)

VV

Victoria V.

CEO

> "They worked out very competitive pricing for us and everything I needed to make the transition smoother they did in a..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6321041)

DR

Derek R.

Marketing Director

> "On the Attribution side it would sometimes take weeks to get responses to questions. "

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6430950)

NA

Natalie A.

Founder

> "As the founder of a growing e-commerce brand, I have been looking for the right partner to grow my SMS subscriber list..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6407013)

FD

Fausto D.

Brand Manager

> "It lacks a mobile app."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6261766)

ME

Megan E.

Director of Marketplace Operations

> "Emotive has proven to be a very reliable and effective partner, seamlessly integrating into our marketing strategy with..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6429031)

LH

Liz H.

Owner

> "They give no notice of contract auto renews and then offer not solutions on breaking it early."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4879215)

LM

Laura M.

Strategy Director

> "Replying to conversations is streamlined and I can get through it quickly while still servicing the customer with a..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6743854)

EL

Ermias L.

Founder

> "They left the part where there is a $500 minimum out of the contract (but still billed my payment method for it despite..."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___3907891)

CP

Christopher P.

Director of Marketing

> "We are a large company that sends over 100 SMS message a month, and have always had great results."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6405248)

Paola J.

Owner

> "I send broadcasting with no sales, after 6 Months I said please cancel this service and they still charge my credit card."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3459928)

AF

Amry F.

CMO

> "What impressed me most was their understanding of how we wanted to target our audience across our various..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788)

MM

Marco M.

CEO

> "In addition to the problems above, Emotive stores our payment information without our authorization."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3815961)

AF

Amry F.

CMO

> "I like how it can track users after 7 days."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788)

NS

Nick S.

Founder

> "Again, this one is borderline illegal and definitely unethical, and by design. And they stated that they'd rather get..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4514619)

EM

Elizabeth M.

VP

> "We were hesitant at first to enter the SMS world but the transition to SMS/MMS was seamless."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6239339)

VR

Verified Reviewer

Marketing DIrector

> "We stayed with them for a year, aware of that contractual obligation, only to fine that it auto-renewed without notice..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3582889)

JW

Junyi W.

Co-Founder

> "Overall, they’re a great solution for brands whether looking to get started on SMS or to grow their list!"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6269640)

JP

John P.

Founder and President

> "They, of course, since they had a credit card on file with them, charged me the $1,200 for the next quarter. When I..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3440230)

MU

Megan U.

Owner

> "ROI is high, easy to use, great support and when my business is in high season, \[sensitive content hidden\] (my assigned..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6443925)

JG

Jen G.

President

> "We did change providers and were told by the new provider that the Emotive customers are dropping like flies ."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400)

TA

Trevor A.

Owner

> "Yes, there are other services out there, but Emotive's pricing is so good that I recommend it every time over any of..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009)

NS

Nick S.

Founder

> "They do not care about their customers AT ALL, all they care about is collecting their next monthly payment."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4514619)

TL

Trevor L.

VP of Business Operations and Strategy

> "Their UI is so easy to use and they have tons of templates that you can pull from."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6380135)

LH

Liz H.

Owner

> "DO NOT USE, I repeat, DO NOT USE"

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4879215)

PC

Paul C.

eComm Strategy

> "Case in point: in just our first three months, we tripled our SMS opt-ins."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6508422)

JB

Joe B.

partner

> "Emotive has many hidden costs and what I consider to be shady practices."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3564116)

VV

Victoria V.

CEO

> "The Emotive team has honestly been the key reason I decided to switch from Postscript."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6321041)

AA

Alex A.

Manager

> "They also have webinars to replace the CSM relationship, but in my experience, these have not been valuable to our brand..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3299462)

LS

Lital S.

Owner, Designer

> "JC Fajardo has been very hands on with the process, making great implementation and broadcast ideas."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6425777)

JG

Jen G.

President

> "Emotive continues to charge me even though we changed providers."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400)

JL

John L.

E-commerce Project Manager

> "Emotive was exactly what we were looking for in an SMS platform."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6344281)

JB

Joe B.

partner

> "They are, or at least the individual with whom we are dealing, are void of any integrity."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3564116)

IS

Ioana S.

Marketing Coordinator

> "Great customer service and representative team- every member I've worked with on our service has been fantastic."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6313366)

JG

Jen G.

President

> "They have now overcharged me by $1300 in the last 45 days."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400)

IS

Ioana S.

Marketing Coordinator

> "Overall, Emotive has become a customer support channel for us."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6313366)

Karagan O.

CEO

> "Limited segmentation as well - and very slow delivery for the messages during high volume times."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3402304)

UD

Undra D.

Creative Director

> "I like the one-on-one customer service."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6716603)

Madison A.

Marketing Director

> "The desktop feature is currently not working, so this isn't an option for signups/opting in."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2848316)

CP

Christopher P.

Director of Marketing

> "The platform is dependable and the analytics are very good."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6405248)

TH

Taylor H.

Owner

> "This pissed me off that we’d been so screwed on prosing for the past year."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4474178)

SR

Stephanie R.

Email and SMS Marketing

> "sensitive content hidden\] have been fantastic to work with; anytime we need assistance, they are quick to provide..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6409979)

Karagan O.

CEO

> "This is mainly pertaining to their human handoff team, who is not trained well enough to take on highly personalized..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3402304)

CO

Carlton O.

Manager

> "The experience with \[sensitive content hidden\] was one of the most pleasant experiences I have ever had with efforts of..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6312323)

NS

Nick S.

Founder

> "I've never been treated so horribly by a company, let alone one that I paid over $100k to."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4514619)

LM

Laura M.

Strategy Director

> "They are always responsive and seems like they love their job with Emotive."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6743854)

CK

Cameron K.

Marketing Associate

> "Not enough data behind the information provided, and our deliverability is lacking."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3436314)

AR

Ashley R.

General Manager

> "They have made the switch to SMS marketing a breeze!"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6535018)

Lynn P.

Co-Founder & CEO

> "From slack integration not working to texting incorrect names, to messages not triggering a new conversation to having..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2440046)

CP

Christopher P.

Director of Marketing

> "They are a great company to work with and their customer service is fantastic."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6405248)

EL

Ermias L.

Founder

> "A complete scam."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___3907891)

AF

Amry F.

CMO

> "were particularly responsive and patient, addressing all of my questions promptly."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788)

Steve M.

President

> "Way to expensive."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4285216)

TA

Trevor A.

Owner

> "The best thing about it is the pricing."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009)

JG

Jen G.

President

> "Bad company, dirty practices."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400)

LS

Lital S.

Owner, Designer

> "We highly recommend emotive for sms marketing."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6425777)

PD

Paul D.

CEO

> "The only complaint I have with this software is the character counts and the image sizes for broadcasts."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2650046)

AR

Ashley R.

General Manager

> "They are always prompt and happy to assist you with any questions you may have."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6535018)

KT

Kiara T.

Customer Service

> "For me its the character count, with a limited about of characters sometimes it can be very hard to get a message across..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2649706)

SR

Stephanie R.

Email and SMS Marketing

> "We couldn't be happier with the services provided by Emotive!"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6409979)

JP

John P.

Founder and President

> "I took him on his word and failed (my bad) to follow up in writing. "

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3440230)

MM

Makio M.

Founder

> "Very engaged and supportive to your goals."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6462548)

JP

John P.

Founder and President

> "the reason for this negative review (which I have never previously taken the time to do for any company)...."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3440230)

OG

Ofra G.

CEO

> "Obviously great service."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6303209)

HK

Hrag K.

President

> "The customer communication tool is a bit hard to use, and sometimes challenging."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2767068)

TA

Trevor A.

Owner

> "The pricing is also a huge pro!"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009)

Lynn P.

Co-Founder & CEO

> "A shame since we are a small business and feel taken advantage of. . ."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2440046)

OG

Ofra G.

CEO

> "Great and very responsible team to work with."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6303209)

RN

Rick N.

CEO

> "I do not see $400 worth of value for the price."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2651970)

JW

Jesse W.

Operations Director

> "Easy to use."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6430004)

JK

Jared K.

Co-founder

> "Not easy to manage via mobile"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2648503)

[View Reviews](https://www.capterra.com/p/202425/Emotive/reviews/)

## User interface

4.44 (245)

[Emotive](https://www.capterra.com/p/202425/Emotive/)

4.32 (106)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

EZ Texting

Top features

35/37

-   2-Way Messaging
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Responses
-   Campaign Planning
-   Campaign Scheduling
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Management
-   Customer Segmentation
-   Customizable Templates
-   Drip Campaigns
-   Engagement Tracking
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   Mobile Coupons
-   Multi-Campaign
-   Multi-Language
-   Natural Language Processing
-   Open Rate Tracking
-   Polls/Voting
-   QR Codes
-   Reporting/Analytics
-   Reputation Management
-   Scheduled Messaging
-   Shortcodes
-   SMS Messaging
-   Text-to-Win
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/145848/Ez-Texting/#features)

Emotive

12/37

-   2-Way Messaging
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Responses
-   Campaign Planning
-   Campaign Scheduling
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Management
-   Customer Segmentation
-   Customizable Templates
-   Drip Campaigns
-   Engagement Tracking
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   Mobile Coupons
-   Multi-Campaign
-   Multi-Language
-   Natural Language Processing
-   Open Rate Tracking
-   Polls/Voting
-   QR Codes
-   Reporting/Analytics
-   Reputation Management
-   Scheduled Messaging
-   Shortcodes
-   SMS Messaging
-   Text-to-Win
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/202425/Emotive/#features)

### Recognition

No recognitions have been awarded to EZ Texting

No recognitions have been awarded to Emotive

### Deployment & support

EZ Texting

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Emotive

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

EZ Texting

-   By CallFire
-   Located in United States
-   Founded in 2004

Emotive

-   By Emotive
-   Located in United States
-   Founded in

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Contact vendor for pricing

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$29/month

4.2

Features

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Ease of Use

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Features

4.5

4.5

Ease of Use

4.1

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Features

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4.4

Ease of Use

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4.2

Features

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4.4

Ease of Use

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Features

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4.4

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