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Text message marketing allows any business or organization to reach people wherever they are, with a simple text. Send and receive texts from a 6-digit short code or text-enable your current number.
Community organizations that offer recreation, camp and sports programs like Parks & Recreation departments, YMCAs, JCCs, schools and sport associations. Also used by private recreation programs.
However, the absolute best thing I've experienced so far is the amazing customer service. Sean has quickly and effectively answered any and all of my questions.
It kept blocking our texts saying we reached our limit. There were no further details until we reached out that this was taking place to stop potential spam.
The ease of SimpleTexting is outstanding and it doesn't compare to other companies out there. I love the fact that they have an app which is also fantastic.
After being burned badly by other companies who present themselves as similar (years ago) I entered into business with Simple Texting.
SimpleTexting is a great option if you are looking to reach a larger audience than traditional email. The user interface is clear and straightforward and texts are sent reliably.
I thought I paused the billing, but then it renewed automatically and we were re-charged. At first I was upset, but then found the menu for it in a bit of a non-intuitive location.
The ease of use is very nice. We have seen a great response from customers because I lot of them do not read emails but always check their text messages.
We have a lot of keywords, so this might be a unique problem to our organization.
I like how there is an app to see this information on site during camp and it is easy to read. It is also a secure way to keep all of this important information.
The inability for people to create their own account and link it to our program. We had a few people who had invalid emails and then were unable to register until we fixed it on our end.
We appreciate the excellent customer service and customization. It is great value for your investment and we are very pleased with the overall outcome.
A lot of accounts incomplete and people don't know why so it needs to be very known to customer what they are missing so we can download files.
I love using ePACT! it has made my job a lot easier over all and gives me a very effective & efficient way to communicate with parents. Very accessible and the staff at ePACT is all very helpful.
When it is added as a waiver parents are only signing off that they did something when in reality they did not and then the info is missing.
We love that ePACT looks out for the safety and security of our participants, while improving efficiencies for our staff.
Some of the general ePact functionality vs our set up has been confusing for customers.
Ryan G.: My name is Ryan, I'm founder and owner. I'd give SimpleText a five out of five rating. And if you want more reviews like this, click below. Prior to using SimpleText, I was pretty much using my phone and sometimes Google Voice. And the problem with that is management of contacts, responses that you get. When you start getting into hundreds and thousands of people that you're trying to communicate with via text, you really need a system like SimpleText to do that. The reasons we initially chose SimpleTexting was because of the ease of use of the interface and their willingness to accommodate our needs specifically. They worked out a package, a price plan that worked for us based on our budget and our need for specific features and benefits of the system. So that had most to do with why we went forth with SimpleTexting to get started with our true SMS marketing strategy. Getting started with SimpleText was actually quite easy. The interface is clear and easy to use. We were able to create all the keywords that we needed, put in the auto responses, all the configuration settings that were necessary. We got our groups in order. We were able to upload our list of people. So just generally very easy. And then when we needed assistance or tech support, we were able to reach out to their tech support team easily with a quick response. They were always very courteous and prompt and willing to help us out. So if you're looking to get started with SimpleText, my first recommendation would be just consider longevity and scalability. What's great about SimpleText is it's simple and nimble. But then again, if you need to reach tens and hundreds of thousands of people and you need lots of different features, then you might want to look at more sophisticated applications. SimpleText is what it is. It's simple. It'll get the job done for your general SMS marketing needs. And so you'll want to consider the size of your list, your growth of your list and for scalability.
Prioritize real-user-identified key features according to your needs to find your best fit.
SimpleTexting
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