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Text messaging service for businesses of any size including service professionals, retail, home services, education, health care, tax & accounting, real estate, as well as large franchise brands.
Text message marketing allows any business or organization to reach people wherever they are, with a simple text. Send and receive texts from a 6-digit short code or text-enable your current number.
The software is amazing, and saves hours of time for my company. The booking appointment is awesome helping to eliminate no shows, and by sending reminders to clients.
The problem is now I have to re register and change all my account phone numbers because I cant get the code, Soooooo mad and a waste of my time.
The customer service is excellent. The representatives have all been very knowledgeable and helpful.
Honestly, only thing I disliked was responding client text coming in after hours, BUT Textellent has implemented this year a way to stop this with the “After-Hours Responder.
From the time that I have signed on, I had the best customer representative that ensured I understood the software and was there to help me with any issues.
My business has been using Textellent for a year now and we don't have anything we don't like about it.
My favorite feature is probably the "Happy Birthday" texts because the clients love receiving them.
Don't like the fact that there is a charge for send out personalized text blast.
However, the absolute best thing I've experienced so far is the amazing customer service. Sean has quickly and effectively answered any and all of my questions.
It kept blocking our texts saying we reached our limit. There were no further details until we reached out that this was taking place to stop potential spam.
The ease of SimpleTexting is outstanding and it doesn't compare to other companies out there. I love the fact that they have an app which is also fantastic.
After being burned badly by other companies who present themselves as similar (years ago) I entered into business with Simple Texting.
SimpleTexting is a great option if you are looking to reach a larger audience than traditional email. The user interface is clear and straightforward and texts are sent reliably.
I thought I paused the billing, but then it renewed automatically and we were re-charged. At first I was upset, but then found the menu for it in a bit of a non-intuitive location.
The ease of use is very nice. We have seen a great response from customers because I lot of them do not read emails but always check their text messages.
We have a lot of keywords, so this might be a unique problem to our organization.
Ryan G.: My name is Ryan, I'm founder and owner. I'd give SimpleText a five out of five rating. And if you want more reviews like this, click below. Prior to using SimpleText, I was pretty much using my phone and sometimes Google Voice. And the problem with that is management of contacts, responses that you get. When you start getting into hundreds and thousands of people that you're trying to communicate with via text, you really need a system like SimpleText to do that. The reasons we initially chose SimpleTexting was because of the ease of use of the interface and their willingness to accommodate our needs specifically. They worked out a package, a price plan that worked for us based on our budget and our need for specific features and benefits of the system. So that had most to do with why we went forth with SimpleTexting to get started with our true SMS marketing strategy. Getting started with SimpleText was actually quite easy. The interface is clear and easy to use. We were able to create all the keywords that we needed, put in the auto responses, all the configuration settings that were necessary. We got our groups in order. We were able to upload our list of people. So just generally very easy. And then when we needed assistance or tech support, we were able to reach out to their tech support team easily with a quick response. They were always very courteous and prompt and willing to help us out. So if you're looking to get started with SimpleText, my first recommendation would be just consider longevity and scalability. What's great about SimpleText is it's simple and nimble. But then again, if you need to reach tens and hundreds of thousands of people and you need lots of different features, then you might want to look at more sophisticated applications. SimpleText is what it is. It's simple. It'll get the job done for your general SMS marketing needs. And so you'll want to consider the size of your list, your growth of your list and for scalability.
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Textellent
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