# Compare IDEXX Neo vs Covetrus vRxPro 2026 | Capterra > Unsure of what to choose? Check Capterra to compare IDEXX Neo and Covetrus vRxPro based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/145988-204324/IDEXX-Neo-vs-Covetrus-Prescription-Management --- # IDEXX Neo vs Covetrus vRxPro Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: IDEXX NeoCovetrus vRxPro2/4 selected [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.2 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.3 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) [## IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.2 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) Starting Price $290.00/month Value-for-Money 4.3 Functionality 3.9 Ease of Use 4.4 Customer Service 4.5 Reviews Sentiment BL BL CD Based on [117 reviews](#user-reviews) Positive 99 Neutral 8 Negative 10 [## Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.3 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.2 Customer Service 4.3 Reviews Sentiment CS RB Based on [196 reviews](#user-reviews) Positive 170 Neutral 18 Negative 8 ## Summary * * * Features in Veterinary Software Best performer 30 / 46 Only IDEXX Neo - API - Appointment Scheduling - Calendar Management 21 / 46 Only Covetrus vRxPro - Activity Dashboard - Electronic Signature - EMR/EHR User satisfaction User satisfaction 4.2 User reviews[117](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) Ease of use 4.4 Functionality 3.9 Value for money 4.3 Customer support 4.5 User satisfaction 4.3 User reviews[196](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.1 Customer support 4.3 Price starts from Price starts from $290Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Independent veterinary practices, mobile clinics, and shelters. Best for Companion, small animal, equine, and mixed veterinary practices in North America. ## User reviews Pros & cons BL Bethany L. Receptionist > "My overall experience is pretty decent, considering it does have general scheduling ability and patient tracking." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6773730) BL Bethany L. Receptionist > "There are also issues with sharing records to other vets or owners. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6773730) BL Bethany L. Receptionist > "It is quite an affordable program, and it has the ability to schedule appointments easily." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6773730) PS PAMELA S. Veterinarian and owner > "I;ve spent hours on the phone with the credit card processing company and despite Idexx telling us we have to..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6705277) CD Carsyn D. veterinary assistant > "This software does it all- scheduling, record keeping, invoices, and prescriptions- making it really user..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6001966) PS PAMELA S. Veterinarian and owner > "WE NEVER GOT ANY INVOICES WITH THE CHARGES BECAUSE THEY WERE IN THE PORTAL WHICH WE NEVER SIGNED UP FOR BECAUSE..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6705277) BO Becky O. Veterinary Technician > "Neo was very easy to use in regard to create medical records, collect payment and the benefit of being directly..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3566446) MS Meredith S. office manager > "Hard to do large animal clients, inventory is a NIGHTMARE! If you do any inventory on a regular basis - stay..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5037357) CH Casey H. Tech > "I like that everything I need is at my fingertips. If a client calls and asks what medications my cat needs to..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4169857) LH Lisa H. LVT Instructor > "For instance, if they forget to complete an item on the anesthesia monitoring form it must be completely..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5035692) JD John D. Veterinarian > "The e-mail reminders seem to run fine and the lab work is integrated to where it tells the lab station to run a..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3089323) MS Meredith S. office manager > "The reports are very vague. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5037357) SC Shawn C. veterinarian-owner > "Integration with lab and imaging services has been an excellent addition to the practice. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4039058) JW Jennifer W. Office Manager > "It's impossible to accurately track A/R as payments are applied back to invoice dates and not the day they are..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3203155) TG Tammy G. Practice Manager > "It has been very easy to train new staff on this program and I like that fact of being able to suggest new ideas..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4515210) HS Harmandeep S. Veterinarian > "The reminder system leaves a lot to be desired. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3452924) HG Harrison G. Manager > "Easy to use." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5035389) JP Jupiter P. LVT > "Definitely not as advanced as Cornerstone as far as tracking information inventory, patient, and client wise." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2959772) CH Casey H. Tech > "I can easily find the client by their name or phone number." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4169857) DM Daniele M. Veterinarian/Owner > "My biggest complaint is that they will not let me type in a date when doing date entry for birthdays vaccine..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2471219) CH Cass H. Practice Manager > "The functionality, user friendly and to have the ability to have our labs go right into our patient failes, the..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2988636) GK Gia K. Clinic Manager > "We dislike that some features are often changed that do not necessarily need to be changed." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3202724) MH Megan H. Veterinarian, Practice Owner > "All of my billing and medical notes are in one easy location that I can access from any device, which has..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2161094) CP Cheryl P. Office Manager > "it is not compatible with some of our other software" [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3180485) KT Kalah T. Practice Manager > "Neo is easy to use and easy to train with, with a great support team, and you can send in enhancement requests." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4373369) JF Jessica F. Manager > "No standardized way to input phone numbers so searching a client by phone number is impossible." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2146147) NB Nicole B. Practice Manager > "It's a clean looking schedule. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3541559) JD John D. Veterinarian > "Now, development has come to a virtual standstill." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3089323) HS Harmandeep S. Veterinarian > "Support is usually quick to solve issues/problems." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3452924) AP Anna P. Owner/veterinarian > "The conversion from my old software was not perfect. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2595035) LH Leslie H. Veterinarian > "The ease of use and being able to customize everything" [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4038129) JC Jessica C. Office Staff > "Not ready for hand held devices yet" [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2150955) AD Ana D. CVT > "Very easy to use software." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4177799) JC Jessica C. Office Staff > "Not an easy way to track, Billed vs Payments" [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2150955) TG Tracie G. owner > "The office uses IDEXX for both reference and in-house labs, so the integration with Neo is fantastic." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2471565) LP Lori P. Owner /Veterinarian > "As a doctor I like it but my office manager is not so happy." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2153071) [View Reviews](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) CS Cara S. MDVM > "We would like to have the turn around time in shipping be quicker however we like that we can price match other..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6484461) JM Jamie M. Practice Manager > "This leads to the approval of a script that they are able to get, charging the client money, and the client then..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219) RB Robin B. Practice Manager > "It helps to keep our inventory costs lower and to pass along savings to our clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6691263) LG Lilly G. HM and RVT > "Its hard to compete with chewys delevirey as alot of our clients complain about long waits for orders. When..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696969) GC Gayle C. Practice Manager > "We are utilizing the program more and more as our hospital cannot carry all the prescriptions in our inhouse..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4999395) BC Brit C. LVT > "Hold time to get help is LONG, sometimes the customer service for clients who call in are not super empathetic..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6467821) ZL Zoe L. Veterinary Assistant and Office Manager > "Very user friendly, requires little training for staff to grasp the concept." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___7081741) JM Jamie M. Practice Manager > "On occasion they are in the queue due to autoship and there is no way to differentiate them from one another..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219) YS Yoshiko S. Veterinarian > "I am happy with the xRxPro since it integrates the info to Avimark as a part of medical record" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6714995) LA Lauren A. HM > "We received little to no help from Covetrus navigating the compounding licensing issue I'm not sure what..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696981) AM Alexis M. Lead Receptionist > "We have had a large increase in the amount of clients that are using our online store rather than a third party." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697139) BF Brooke F. LVT > "hard to manage interface for changes, hard to change prices if needed" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690895) TD Thomas D. Director of Communications > "Commitment to helping veterinary practices, write-back feature, extensive inventory" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6476936) SJ Sydni J. Office Manager, LVT > "I do not like that there is no alert or notification when a client purchases the recommended prescription." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6478684) MH Madison H. Administrative Assistant > "Clients also seem to enjoy the autoship feature and not having to come in clinic for medication/products." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6702295) DJ Danielle J. Hospital Manager > "Mild confusion with logging in to the store vs clinic prescribing portal." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6483374) EH Erin H. Manager > "The ability to offer more products to our clients without having to stock them in-house." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6708488) TD Thomas D. Director of Communications > "Hiccups with multi-practice databases, some previous delays in client service." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6476936) MM Marcia M. Client Services > "This platform is very easy to use, I can quickly find everything I need to write a prescription, approve a..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690914) RR Rebecca R. Office Manager > "You end up having to refresh multiple times it can STILL keep giving you errors." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697490) JM Jennifer M. Owner > "It’s ok with minimal support when challenges arise. But it is a nice alternative to clients looking for a..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697118) JC Jamin C. Practice Manager > "Occasional issue when attempting to sync vRxPro with clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696931) VR Verified Reviewer Hospital Manager > "Support is easy to get ahold of if you have questions, wide variety of food and medications and compounding..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6490445) LA Lauren A. HM > "We received little to no assistance from Covetrus in navigating the compounding licensing issue at the end of..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696981) AH Ashli H. Client Solutions Navigator > "Can approve & transcribe rx's for clients with ease :)" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6465641) SS Steve S. Practice manager > "Compounding pharmacy does not have as many options as say Wedgewood." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6632738) CS Cara S. MDVM > "We like the ease of writing prescriptions quickly for our clients" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6484461) JM Jamie M. Practice Manager > "We have had numerous occasions where the requests in the queue were not actually made by the client." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219) EM Elizabeth M. Practice Manager > "I am happy with the newest platform and the ease to help doctors script out medications" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697280) BH Brittany H. Cvt > "Doesn’t communicate to us when rx need to be approved." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690916) JM Jamie M. Practice Manager > "Very user friendly, helps keep our clients buying through their veterinarian." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219) LS Logan S. IT Implementation Specialist > "The UI isn’t too user friendly for older less tech savvy individuals." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6694067) EV Elena V. Receptionist > "I like that I have the ability to snooze renewals." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6453156) KH Kathleen H. Veterinarian > "Very poor- no communication between VRXPro and veterinarians" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6468818) SJ Sydni J. Office Manager, LVT > "I like the ease of making a prescription and having it emailed to the client." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6478684) YS Yoshiko S. Veterinarian > "Don’t give notification when owners order" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6714995) TG Terry G. Office Manager > "We also have clients that don't use computers, so I like being able to act as them to submit their rx requests." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4990105) MO Mikaela O. Practice Manager > "This was changed as no longer being an option and we were not notified" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6478923) JC Jamin C. Practice Manager > "Great for client compliance." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696931) TW Tina W. Manager of House Calls Veterinary Hosp > "Pro script renewal that I don't use or maybe I don't understand the use of it." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6632636) EM Elizabeth M. Practice Manager > "Updates have been seamless and doesn't require a ton of new training." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697280) BR Brittany R. Practice Manager > "This has caused a lot of confusion for clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6656447) MH Madison H. Administrative Assistant > "vRxPro works really well for us at our practice." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6702295) GC Gail C. Veterinarian > "Difficult and time consuming to get clients r ex gistered" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690919) EV Elena V. Receptionist > "Overall I like the portal, but it definitely needs more polish." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6453156) AS Amanda S. RVT > "The label printing and font issues are annoying to fit onto labels" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4721458) HD Holli D. Practice manager > "Easy to use and see clients accounts if they need help." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6632987) AF Amber F. office manager > "more time consuming" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6700834) EC Elizabeth C. CVT > "Things have been going smoothly with our reps and customer care." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6693840) GR Greg R. owner > "It's news to me sometimes, and I'm not prepared to give an answer on where they might have gotten that..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4993841) NB Nicole B. Interim HM > "Ease of use with our PIMS integration. " [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6700617) LS Logan S. IT Implementation Specialist > "It can be tricky to learn at first." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6694067) AM Alexis M. Lead Receptionist > "How easy the website is to use for staff and for clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697139) SN Stacie N. LVT- Behavior nurse > "Clients regularly end up with a surplus of meds due to the timing of the auto-shipments (even with controlled..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4592453) EH Erin H. Manager > "Ease of ordering is at the top of my list." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6708488) CH Chrissy H. Lead Receptionist > "There are often times were a client will choose the wrong doctor when requesting medication and then that doctor..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4590123) KS Kristin S. Hospital Manager > "The ease of use, the time that it saves for all clinic staff!" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696903) CB Clint B. Assistant > "It seems like there is a breakdown in communication when a product is not available or is on backorder." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4609382) LC Laurie C. Office Manager > "It allows my clients to still have product shipped directly to them, and we capture some of the sale, instead of..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4644227) CH Chrissy H. Lead Receptionist > "I do not like that we can not change/update the doctor on prescription requests before approving/declining." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4590123) BH Brittany H. Cvt > "Easy to approve rx for clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690916) SL Sandra L. owner > "Lack of holistic options/supplements; some clients have trouble with shipment timing" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4641665) YS Yoshiko S. Veterinarian > "Connect with Avimark and easy to use for my staff" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6714995) JJ Jerry J. Hospital Manager > "The problem is that this is the best there is to offer out there at the moment and its not that great because..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4586628) LR Lenora R. Customer Care Representative > "It was very useful for the clinic I work at." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6692021) SL Sarah L. CVT; Practice Manager > "Lack of ability to write & leave notes about medications and prescriptions (esp when rx is archived/declined)..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___2875862) JM Juliann M. Inventory Mgr > "We love that it integrates with Cornerstone. When a client requests/fills a prescription we are able to see when..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4633024) EC Erica C. Office Manager > "Trying to set up owner ship and payment can be difficult to explain to owners." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4641340) TT Thomas T. RVT/Pharmacy manager > "Having an online prescription option for our clients that is also connected with our hospital software is..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4635719) TN Tracy N. Practice Owner > "This is very frustrating because our hospital policy is to only prescribe a certain amount of medication and..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___2858609) HS Hannah S. Vet Receptionist > "Easy to use, straight forward look, easy access to help." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697018) AR Alyssa R. Associate veterinarian > "I have had some clients say that shutting off the autoship is difficult to figure out for the less tech savvy" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4635971) JM Jamie M. Practice Manager > "Overall, it is very useful and very nice for a practice to have on board." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219) DL Danielle L. Receptionist > "Sometimes the item pricing is a bit high for clients (compared to Big Box pharmacies), so it is difficult to..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___2849310) CM Cheryl M. CVT > "Customer service is getting better" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6705267) MC Mike C. Practice Manager > "there is sometimes issues finding clients in the system" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4635459) CR Cristina R. Receptionist > "Easy to use and straightforward." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696943) LC Laurie C. Office Manager > "Some things are FAR more expensive online, specifically preventives. " [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4644227) HW Heidi W. Hospital Manager-Interim > "Easy to use." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6479275) LN Larry N. Owner CEO > "Took me a long time to figure it all out and get the backend sorted out." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4675942) [View Reviews](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) ## User interface 4.21 (117) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/) 4.34 (196) ### Features IDEXX Neo Top features 30/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/145988/IDEXX-Neo/#features) Covetrus vRxPro 21/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#features) ### Recognition No recognitions have been awarded to IDEXX Neo No recognitions have been awarded to Covetrus vRxPro ### Deployment & support IDEXX Neo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Covetrus vRxPro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details IDEXX Neo - By IDEXX - Located in United States - Founded in 1983 Covetrus vRxPro - By Covetrus Software Services - Located in United States - Founded in 1988 ## Popular Comparisons [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) $290/month Price $116/month 3.9 Features 4.4 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133166-145988/DaySmart-Vet-vs-IDEXX-Neo) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Contact vendor for pricing Price $116/month 4.3 Features 4.4 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133166-204324/DaySmart-Vet-vs-Covetrus-Prescription-Management) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $290/month Price Contact vendor for pricing 3.9 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/145988-234498/IDEXX-Neo-vs-Instinct-EMR) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/204324-234498/Covetrus-Prescription-Management-vs-Instinct-EMR) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) $290/month Price Contact vendor for pricing 3.9 Features 3.6 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/130107-145988/Covetrus-Pulse-vs-IDEXX-Neo) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 3.6 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/130107-204324/Covetrus-Pulse-vs-Covetrus-Prescription-Management) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) $290/month Price $260.5/month 3.9 Features 4.5 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/99977-145988/ezyVet-Cloud-Vet-Software-vs-IDEXX-Neo) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Contact vendor for pricing Price $260.5/month 4.3 Features 4.5 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/99977-204324/ezyVet-Cloud-Vet-Software-vs-Covetrus-Prescription-Management) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) $290/month Price $299/month 3.9 Features 4.6 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/145988-172485/IDEXX-Neo-vs-Shepherd-App) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.94 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 3.8 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-204324/Tebra-vs-Covetrus-Prescription-Management) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)[4.04 (183)](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/reviews/) $290/month Price $549/month 3.9 Features 4.0 4.4 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/99976-145988/Cornerstone-Practice-Management-vs-IDEXX-Neo) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [RXNT](https://www.capterra.com/p/110018/rxnt/)[4.32 (495)](https://www.capterra.com/p/110018/rxnt/reviews/) Contact vendor for pricing Price $319/month 4.3 Features 4.2 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/110018-204324/rxnt-vs-Covetrus-Prescription-Management)