# Compare WebTitan vs JumpCloud Directory Platform 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare WebTitan and JumpCloud Directory Platform based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/146034-175092/WebTitan-vs-JumpCloud-DaaS

---

# WebTitan vs JumpCloud Directory Platform Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

WebTitanJumpCloud Directory Platform2/4 selected

[WebTitan](https://www.capterra.com/p/146034/WebTitan/)[4.5 (276)](https://www.capterra.com/p/146034/WebTitan/reviews/)

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

[## WebTitan](https://www.capterra.com/p/146034/WebTitan/)[4.5 (276)](https://www.capterra.com/p/146034/WebTitan/reviews/)

Starting Price

$0.40/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

Based on [276 reviews](#user-reviews)

Positive

265

Neutral

8

Negative

3

[## JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting Price

$3.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

MS

GP

Based on [264 reviews](#user-reviews)

Positive

252

Neutral

11

Negative

1

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,617 reviews from computer security software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

76%Fit

Not enough reviews

Feature ratings

Patch Management

3.0

Anti Virus

3.5

Threat Response

4.4

Data Security

4.8

Real-Time Monitoring

4.5

68%Fit

Missing features

Feature ratings

Patch Management

4.3

Anti Virus

NA

Threat Response

3.5

Data Security

5.0

Real-Time Monitoring

3.7

User satisfaction

User satisfaction

4.5

User reviews[276](https://www.capterra.com/p/146034/WebTitan/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.4

Customer support

4.5

User satisfaction

4.6

User reviews[264](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.4

Customer support

4.5

Price starts from

Price starts from

$0.40Per User, Per Month

-   Free version
-   Free trial

Price starts from

$3Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

This is a business solution for any business that wants a vital security layer at the HTTP and HTTPS layer and wants to control web content.

Best for

JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies.

## User reviews

Pros & cons

AT

Aaron T.

VP of Information Systems

> "It is also very flexible and can be used to have separate policies for different sets of users, and the AD integration..."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___6580973)

PM

Philip M.

Branch Manager

> "Sometimes it blocks harmless websites or slows things down, which gets annoying."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___7002541)

HC

Henry C.

IT Manager

> "It effectively blocks malicious and inappropriate sites, enhancing our network security."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___6484344)

HC

Henry C.

IT Manager

> "This rising cost makes it challenging to maintain budget predictability and can be a concern for long-term financial..."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___6484344)

PM

Philip M.

Branch Manager

> "It runs quietly in the background and gives peace of mind with strong protection."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___7002541)

SB

Steve B.

Head of Cyber Security

> "Not being able to link policies to EntraID groups and not being able to nest policies."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___6573319)

BL

Brock L.

IT Director

> "The reports are easy to read and our IT department spends less time managing content filters with Webtitan."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___6760443)

AH

Andrew H.

MD

> "UI seems a bit klunky and dated."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___6484453)

CE

Christian E.

Deployment Manager

> "It finally fixed our DNS issues with local ISP providers"

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___6563704)

MS

Michael S.

CTO

> "Threats are way down since installing on our systems. "

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___6760442)

HC

Henry C.

IT Manager

> "Overall, WebTitan has proven to be a reliable and efficient solution for our web filtering needs"

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___6484344)

MR

Monica R.

library board president

> "When we are notified by WebTitan about a website that has been blocked or is questionable, we can't even check it out to..."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___4600076)

EW

Eric W.

Operations Manager

> "It was very easy to determine what products our company needed, and the whole process from initial inquiry to completed..."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___6760453)

MR

Monica R.

library board president

> "However, the user interface is hard to learn and not being able to see the page of a site that has been blocked just..."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___4600076)

MS

Michael S.

CTO

> "Creating exceptions and adding sites is very easy in the UI."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___6760442)

DW

Dianna W.

Library Director

> "There are too many steps to get to the Add sites page. Plus, there are several times when an allowed page is blocked..."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___4589990)

MS

Michael S.

CTO

> "The support has been great even given the time zone challenges. "

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___6760442)

KS

Kevin S.

Owner

> "Everyone was great at first. Since then support has been some of the worst I've dealt with out of any of our software..."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___4618290)

MS

Michael S.

CTO

> "The flexibility and thoroughness of the product is great. "

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___6760442)

Syazila R.

Information Technology Assistant

> "I can only contacting them by email, and no other medium are available like phone number or live chat are supported."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___2923584)

BL

Brock L.

IT Director

> "The product is very easy to setup and the policies are phenominal"

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___6760443)

MG

Michael G.

IT consultant

> "need to setup local dns proxy management of whitelist doesn't always work as expected"

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___3151197)

EK

Elwood K.

Project Manager

> "WebTitan gives you a great full picture of the daily internet traffic and allows for blocking of specific websites and..."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___3489676)

Syazila R.

Information Technology Assistant

> "WebTitan support team is really passive and lacks of medium that they offer for us to connecting with them."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___2923584)

BX

Boualin X.

PC helpdesk

> "Easy setup and update devices."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___6573302)

ES

Edward S.

Dir Information Security

> "Securing DNS traffic via the agent is problematic."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___2965429)

VR

Verified Reviewer

Chief Information Security Officer

> "we have been using web titan for some time for extra security in the dns set, which makes it easier for us to protect our..."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___3452034)

Nabila B.

Human Resources Manager

> "Misclassified pages are also being blocked although they shouldn't be."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___2854238)

NI

Nichelle I.

Director

> "Great product and great customer service."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___6573680)

SK

Steve K.

IT Manager

> "The licence key being on the config.ini which also managed dns forwarders and bypass ip is difficult to manage once the..."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___2387353)

AH

Andrew H.

MD

> "Fairly smooth and trouble free."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___6484453)

Frank S.

Owner/Producer

> "Over time, it became obvious that they were not supporting it well (or at all), all the while charging me a premium for it...."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___2843352)

Syazila R.

Information Technology Assistant

> "WebTitan is my fast solutions for securing and shielding my internet connection health and preventing my computer from any..."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___2923584)

PA

Phillip A.

IT

> "The interface is a little out of date and customer service for technical support it's hard to get someone on the phone ,..."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___2399843)

VR

Verified Reviewer

Chief Information Security Officer

> "WebTitan, like all TitanHQ products, is immediately ready to use and requires minimal technological effort to ensure the..."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___3452034)

LG

Lee G.

IT Specialist

> "That's not necessarily WebTitan's fault but it's still annoying."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___3159599)

MH

Mark H.

General manager

> "It was the best solution for us to monitor some end clients without limiting the rest of the network or having something we..."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___3031253)

BM

Brian M.

IT Director

> "these may be misconfigurations but we have not found an easy way for their WADA to break out RDS users."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___2490111)

BL

Brad L.

Information Services Manager

> "The software is inexpensive compared to competitors, but does not lack in functionality, design, administration, and..."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___2947178)

SL

Steve L.

IT Manager

> "The DNS Proxy is another annoying black box VM to have to "maintain"."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___2368842)

Nabila B.

Human Resources Manager

> "For several years, WebTitan has supported us with a reliable web filtering tool that has served us well."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___2854238)

MS

Mark S.

CEO

> "Basically, he's the kid at recess that tells the teacher on everyone, saying he would reprimant the support agent..."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___2356557)

GB

Glen B.

ISSM

> "We use captive DNS, it was very easy to setup."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___4182654)

SK

Steve K.

IT Manager

> "We have had various issues with the product that are hard to track until you stumble on them."

[See full review](https://www.capterra.com/p/146034/WebTitan/#Capterra___2387353)

[View Reviews](https://www.capterra.com/p/146034/WebTitan/reviews/)

VR

Verified Reviewer

IT Service Desk Engineer

> "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and enhances..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798)

MaJ

Matías J.

VP ETECH

> "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

GP

Giovanni P.

IT Manager

> "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with Apple..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007)

AGS

Archangel Gabriel S.

Desktop Support Engineer

> "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150)

SM

Shake M.

Senior it manager

> "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

DP

Dipak P.

System Admin

> "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

DK

Dima K.

IT DevOps

> "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412)

IFR

Ian Faulo R.

Service Desk Engineer

> "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

MC

Mac C.

CISO

> "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

DP

Dipak P.

System Admin

> "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

PU

Philipp U.

Lead Engineer

> "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950)

RVU

Robert Vince U.

Desktop Suppoer Engineer

> "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born in..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962)

LH

Liz H.

Executive Assistant

> "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

SM

Shake M.

Senior it manager

> "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

SJ

Steve J.

IT Manager

> "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use the..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259)

WM

William M.

IT Jr. Systems Administrator

> "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

MH

Michael H.

Robotics and IT Technician

> "Installing agents on macs is a bit of pain (due to macs of course)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975)

CD

Corbin D.

Security Engineer

> "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035)

MaJ

Matías J.

VP ETECH

> "Instead of paying for and managing four different agents on the endpoint, we now manage one."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

Saravana P.

Technical team lead

> "I like that JumpCloud Directory centralizes user and device management in one place, making administration very efficient."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060367)

KT

Kazuhiro T.

Engineer

> "Dynamic IP address is NOT supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487)

DP

Dipak P.

System Admin

> "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

SM

Susan M.

CISO

> "The price has been increasing day by day, which impacts our budget planning."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224)

DP

Dipak P.

System Admin

> "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't have a quick method of accessing our integrated platform"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

KP

Katrina P.

IT Analyst

> "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585)

EP

Eli P.

Centralized Services

> "This can cause confusion for less experienced technicians."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255)

VP

Vaibhav P.

System Administator

> "It's a nice and value-for-money product for the company, and jumpcloud customer support and remote access are also good!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

AF

Angel F.

IT Manager

> "Limited reporting features, occasional syncing issues"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607)

RK

Raul K.

Group Director of Technology

> "sensitive content hidden\] and he was very interested to understand some of the features we would want to see in future iterations of..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7037989)

AG

Ajay G.

IT and Devops

> "The product is somewhat complex to use and has a steep learning curve."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715)

LH

Liz H.

Executive Assistant

> "I like that it provides secure access to the different platforms we use at our company and that it has a mobile option."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

SK

Santhosh K.

SOC Analyst

> "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

MM

Meenakshi M.

Project Coordinator

> "Offline device support is lacking some functionalities - such as locking an offline device."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054)

MH

Michael H.

Robotics and IT Technician

> "Been loving it so far, really helps keeping track of every device in the company and makes things alot more organized!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975)

SK

Santhosh K.

SOC Analyst

> "As a result, devices may become vulnerable to security threats or stop working correctly."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

KS

Kevin S.

Lead IT Systems Engineer

> "Overall, our experience with JumpCloud has been fantastic, and whenever we do have issues that we surface to our account team, they are..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893)

ED

Emily D.

HRBP

> "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908)

IFR

Ian Faulo R.

Service Desk Engineer

> "I like how JumpCloud centralizes user and device management in one place."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

ME

Moses E.

Managing Director

> "Without proper training, it could be dangerous to make changes in the settings and configurations."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816)

AB

Adam B.

CTO

> "The group control for Windows and Mac is perfect for an SME."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060167)

DW

Danny W.

Technical Team Lead and Systems Administrator

> "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days to..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844)

DP

Dipak P.

System Admin

> "The security features, like MFA and policies, are simple to roll out and don’t confuse users, which is a huge plus."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

AP

Ari P.

CISO

> "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023)

IFR

Ian Faulo R.

Service Desk Engineer

> "The integrations with other tools are also very helpful and save a lot of time."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

RK

Ravit K.

Head of Operations

> "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554)

DP

Dipak P.

System Admin

> "The setup was pretty straightforward, and once everything was running, it honestly felt like the system kind of “got out of the way” and..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

JT

Jon T.

Senior Manager of Technical Operations

> "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837)

CT

Chris T.

IT Lead

> "Overall I had a solid experience with JumpCloud for device management and some SSO work."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060193)

VR

Verified Reviewer

Systems Engineer

> "I was unable to test the Jump Cloud as a solution as my account got disabled shortly after being created."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#GetApp___3044252)

JJC

John James C.

Desktop Support Engineer

> "Overall, my experience with jumpcloud was great, and I'm still learning some new features that we can use to mainstream for our..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7082389)

AA

Arockia A.

Senior Manager

> "Custom package deployment through chocalatey is pain for the admin to setup securely"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927)

TC

Tomer C.

Head of Cloud Infrastructure

> "Customizing policies, attaching to endpoints, really easy management."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059690)

ZM

Zachary M.

Asociate IT Admin Engineer

> "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366)

JM

Jon M.

Broadcast network engineer

> "Very simple to set up when you have multiple devices across the network with easy to use process that makes the setup simple."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059846)

AB

ADam B.

Director of IT

> "No unified passwords, a home built radius server held together by a band-aid and Mac clients that see no benefit and 2 AD servers that no..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2381833)

KS

Kevin S.

Lead IT Systems Engineer

> "Additionally, working with our account team at JumpCloud is almost certainly the best experience I've ever had with a vendor."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893)

SP

Sanjay P.

pres

> "some of the functions are clunky, and reporting could be better."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193491)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud works with our previously supported Operating Systems, both Windows and Mac"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

DS

Dror S.

Head of IT

> "lack of Linux support compared to Windows & MAC"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181945)

JS

Josh S.

IT Coordinator

> "Also provides great centralization for updating software on workstations"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6807812)

DR

David R.

President/Owner

> "Learning curve can be a little steep if the user does not have tech knowledge."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193508)

LT

Laura T.

Marketing - Designer

> "The interface is user-friendly and the ability to manage multiple systems and applications from one platform is a game changer."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6510150)

MB

Murray B.

Veterinarian

> "Cost for the jump cloud program may prohibit general use"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3205901)

DP

Daniel P.

System Administrator

> "We manage Mac and Windows and users we are very satisfied."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629)

MS

Marco S.

CSO

> "Currently, Linux is behind with little functionality compared with the others."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182693)

RC

Rachel C.

Junior Developer IT Support

> "Overall, this is a good product with a slight learning curve for people new to MDM, but it is far better than Intune."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059954)

DR

Daniyal R.

IT Engineer

> "a little bit costly and some of the features are still under process."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182031)

DP

Daniel P.

System Administrator

> "Commands (scripts) are robust."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629)

ES

Edan S.

Manager, Information Security and Infrastructure

> "Like w/ any software, sometimes my prorities are hit, sometimes they feel forgotten."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952)

VP

Vaibhav P.

System Administator

> "It's user-friendly for both regular and admin users."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

DA

David A.

IT manager

> "integrations arent the easy and documentation is too general"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193514)

KR

Kyle R.

IT Project Manager

> "I love that i can easily import users from multiple vendors."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6829769)

MC

Marty C.

Senior IT Security Operations Engineer

> "Without paid support, it can be difficult to adapt to using Jumpcloud if you're not familiar with Active Directory and Group Policies."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2400121)

VP

Vaibhav P.

System Administator

> "New IT personnel can easily understand it and manage it smoothly."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

AK

Ana K.

housewife

> "I do not even know what any cloud directory is."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3195244)

SK

Santhosh K.

SOC Analyst

> "These integrations also make it simple to add or remove users from the system and provision new devices.- MDM Automate Device Enrollment..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

ES

Edan S.

Manager, Information Security and Infrastructure

> "I shouldn't have to maintain tons of policies."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952)

[View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

## User interface

4.50 (276)

4.63 (264)

### Features

WebTitan

Top features

32/38

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Escalation
-   Anti Spam
-   Anti Virus
-   API
-   Application Security
-   Audit Trail
-   Authentication
-   Compliance Management
-   Data Security
-   Data Visualization
-   Encryption
-   Endpoint Protection
-   Financial Data Protection
-   Firewalls
-   Generative AI
-   HIPAA Compliant
-   Incident Management
-   Maintenance Scheduling
-   Network Security
-   Password Management
-   Patch Management
-   Real-Time Monitoring
-   Real-Time Reporting
-   Remote Monitoring & Management
-   Reporting/Analytics
-   Secure Data Storage
-   Security Auditing
-   Server Monitoring
-   SSL Security
-   Third-Party Integrations
-   Threat Intelligence
-   Threat Response
-   Virus Definition Update
-   VPN
-   Vulnerability Scanning

[See all features](https://www.capterra.com/p/146034/WebTitan/#features)

JumpCloud Directory Platform

28/38

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Escalation
-   Anti Spam
-   Anti Virus
-   API
-   Application Security
-   Audit Trail
-   Authentication
-   Compliance Management
-   Data Security
-   Data Visualization
-   Encryption
-   Endpoint Protection
-   Financial Data Protection
-   Firewalls
-   Generative AI
-   HIPAA Compliant
-   Incident Management
-   Maintenance Scheduling
-   Network Security
-   Password Management
-   Patch Management
-   Real-Time Monitoring
-   Real-Time Reporting
-   Remote Monitoring & Management
-   Reporting/Analytics
-   Secure Data Storage
-   Security Auditing
-   Server Monitoring
-   SSL Security
-   Third-Party Integrations
-   Threat Intelligence
-   Threat Response
-   Virus Definition Update
-   VPN
-   Vulnerability Scanning

[See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features)

### Recognition

No recognitions have been awarded to WebTitan

No recognitions have been awarded to JumpCloud Directory Platform

### Deployment & support

WebTitan

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

JumpCloud Directory Platform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

WebTitan

-   By TitanHQ
-   Located in Ireland
-   Founded in 1995

JumpCloud Directory Platform

-   By JumpCloud
-   Located in United States
-   Founded in 2012

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