# Compare FieldRoutes vs FieldPulse 2026 | Capterra > Unsure of what to choose? Check Capterra to compare FieldPulse and FieldRoutes based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/146076-153475/FieldRoutes-vs-FieldPulse --- # FieldPulse vs FieldRoutes Features and Cost Comparison Last updated June 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FieldPulseFieldRoutes2/4 selected [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.6 (466)](https://www.capterra.com/p/153475/FieldPulse/reviews/) [FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.3 (402)](https://www.capterra.com/p/146076/FieldRoutes/reviews/) [## FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.6 (466)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.5 Customer Service 4.7 Reviews Sentiment Based on [466 reviews](#user-reviews) Positive 432 Neutral 19 Negative 15 [## FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.3 (402)](https://www.capterra.com/p/146076/FieldRoutes/reviews/) Starting Price $350.00/month Value-for-Money 4.1 Functionality 4.1 Ease of Use 4.2 Customer Service 4.2 Reviews Sentiment KH EM LS Based on [402 reviews](#user-reviews) Positive 338 Neutral 36 Negative 28 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 6,257 reviews from field service management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 85%Fit Not enough reviews Feature ratings Mobile Access 4.5 Scheduling 4.6 Billing & Invoicing 4.5 Quotes/Estimates 4.5 CRM 4.0 70%Fit Missing features Feature ratings Mobile Access 4.0 Scheduling 4.2 Billing & Invoicing 4.2 Quotes/Estimates 3.6 CRM NA User satisfaction User satisfaction 4.6 User reviews[466](https://www.capterra.com/p/153475/FieldPulse/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.5 Customer support 4.7 User satisfaction 4.3 User reviews[402](https://www.capterra.com/p/146076/FieldRoutes/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 4.1 Customer support 4.2 Price starts from Price starts from \-- - Free version - Free trial Price starts from $350Other, Per Month - Free version - Free trial Best for Best for FieldPulse is an all-in-one business management solution for field service teams. It brings scheduling, invoicing, CRM, and job tracking together in one easy-to-use platform. Best for FieldRoutes is designed for field service businesses of all sizes looking to grow their operation, add efficiencies, and make life easier for themselves and their customers. ## User reviews Pros & cons Ghanshyam S. JE Project Manager > "The scheduling and real-time status tracking features delivered the most immediate value I could assign, monitor, and follow up on tasks from a single dashboard without chasing..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7140032) SD Sherilynne D. Owner > "The system is clunky, with poor interconnection between components (services, estimates, invoices, purchase orders), requiring staff to have to click on multiple locations to find..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7127322) EM Erica M. Administrative > "It helps us manage customer information, scheduling, work orders, estimates, invoicing, and team communication without having to switch between multiple systems." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7172766) SK Stanley K. Plumber > "We are currently hindered by the lack of Canadian financing options like Acorn and an unsustainable $1,500 transaction limit on CardConnect that fails to accommodate our $5,000+..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7103320) RD Rodrigo D. Manager > "The ability to send multiple estimate options to customers has been a real game-changer for our close rates and helps us stay competitive on pricing. But what really sets..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7166420) CV Celina V. Office Admin > "You cant customize fields you want to see in certain views like if you purchase you cant see the estimated arrival date or any special comments." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7160783) JD Jeremy D. Operations Manager > "There are so many customization options available that it allows us to tailor everything to fit exactly how our business operates. Whether it’s workflows, job tracking, or the way..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7136750) SK Stanley K. Plumber > "Furthermore, the permission settings are far too restrictive, lacking the granularity to allow Team Managers to create forms, while the Operator AI has proven less accurate than..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7103320) KS Kim S. Office and Accounting Manager > "I like that it is user friendly, has an awesome and responsive customer support team, and diverse features that make it a one stop shop for estimating, invoicing, scheduling and..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7087983) NG Noel G. Office Manager > "sometimes my techs in the field have issues with the app loading, and with their information loading. While the syncing with QuickBooks is an amazing feature I have experienced..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7149074) EO Emily O. admin > "The ease with which we can view project and job progress as well as schedule work for technicians on an easy-to-use calendar are our favorite features." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7174402) Mark R. ELECTRICAN > "The FieldPulse system will make up Invoices, without you knowing, and will send them to customers, who don't owe you any money." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7150716) CM Christi M. Bookkeeping > "What I like most about FieldPulse is the quick responses from customer support, and the ability to use templates for invoices." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7097455) JV Jessica V. Managing Partner > "We still haven't quite been able to successfully sync FieldPulse with Quickbooks Online, mostly because of over a decade of pre-existing Client Lists from 2 different sources." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7130471) GK Gopi K. Service operation Manager > "It has significantly streamlined how we schedule shifts and coordinate team tasks. While getting used to all the features takes a bit of time, the amount of daily paperwork and..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7164176) AA Astrid A. Dispatch > "Some downsides include not having a feature to help our plumbers write estimates or invoices, but we know this will come with time." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7097329) AZ Andrew Z. Operations Manager > "FieldPulse has allowed us to better track and maintain our field services for less monthly costs than our old software." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7102937) EO Emily O. admin > "Paying for custom forms that do not allow us to attach them to estimates to be sent for signature is frustrating." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7174402) DS David S. Owner > "the best part about FieldPulse is the scheduling and work orders all being in one place and accessible from the app anywhere I am. " [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7081026) EO Emily O. admin > "It is also disappointing that technicians cannot clock into site visits and have these hours calculated under the corresponding job." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7174402) Pratul S. Development Manager > "The scheduling and client management features were especially useful for keeping work organized and ensuring smoother execution across day-to-day operations." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7140052) Ramsey R. Chief Growth Officer > "That's not a minor UI glitch - that's a trust-destroying problem when you're sending quotes to real customers." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7119417) AS April S. Showroom Sales Manager > "User permissions and access controls make it feel secure, and I’m comfortable storing customer information, invoices, and signatures in the system." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7093454) AW Alexis W. Office Manager > "The reporting is not user friendly, it takes about an hour to find the report you need and about another hour for the report to run." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7093302) ET Elizabeth T. Co-owner > "The collaboration that our team uses it for allows us to stay in top of real-time installation and estimate statuses." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7148452) EO Emily O. admin > "The representatives are often unprepared for the meetings, do not have a sense of what we covered during the last meeting, and are unlikely to follow up on questions we had from..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7174402) Ghanshyam S. JE Project Manager > "Overall it is a capable and reliable field service management tool that brought measurable structure to how I handle operational coordination at India Glycols Limited." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7140032) BS Brian S. General Manager > "Multiple calls in to cancel before first year was up and after 14 emails we are told we have to continue to pay for when we will not be using." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7133137) MG Matthew G. Electrician > "The customer service is top notch, the app does everything we need, and we are able to organize everything from small service calls to large rojects all in the same software" [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7033510) KO Kendra O. Office Manager > "Employee timesheets not syncing with QuickBooks (This is an add on that we are not willing to pay for at this time)" [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7160768) BB Bradley B. Operations Manager > "I think Fieldpulse is a great service tool for our company using its scheduling features to assign jobs to our project managers and then have them be able to assign the jobs to the..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6884186) DS David S. Owner > "For example, the option to have the customer pay online randomly quit working even though we were selecting that option. " [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7081026) Pratul S. Development Manager > "What I liked most was how it brought scheduling, client management, task tracking, and team coordination into one system." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7140052) VR Verified Reviewer Inventory Management > "This can slow down job updates or prevent certain actions from saving on the first try." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7087400) SR Sameer R. Operations Executive > "It keeps everything in one place, from task assignment to performance tracking, which makes my job as a supervisor much easier." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7178362) SK Stanley K. Plumber > "The current platform experience for Canadian customers feels like an afterthought, characterized by significant operational gaps and system instability." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7103320) GW Greg W. Marketing Sales > "We still have much to discover as we learn the full scope of how FieldPulse can streamline our business both from a sales perspective, but also as we look to communicate better,..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7158486) ES Exel S. Assistant Project Manager > "Search engine at times does not work well when trying to find proposals or work orders." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7132918) EM Erica M. Administrative > "The platform has helped us improve organization, streamline daily operations, and keep both our office staff and field teams aligned." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7172766) JL Jose L. Owner > "We specifically asked for two user accounts and a limited account which they still charge you 15 to 20 dollars after trying to use the program and not being able to make it work..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6715938) JM Justin M. Operations Manager > "It keeps scheduling, estimates, invoices, and customer info organized in one easy place for the use of us." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7151312) CC Casey C. COO > "We hit a speed bump while trying to interface mass data imports and exports." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7171477) JB Jeremy B. President > "Field Pulse has been a very good asset to our 30 year electrical business as we transition from primitive ways of processing all aspects of our daily work flows." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7099342) TS Tammy S. Dispatch > "Scheduling and navigating screens not user friendly also there appears there should be more buttons inside of a work order" [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7080178) Pratul S. Development Manager > "This made it easier to maintain visibility across ongoing work and reduced the confusion that often comes from using multiple tools for different parts of the process." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7140052) AZ Andrew Z. Operations Manager > "Moving from Estimates to Jobs to Invoices still feels a bit disjointed." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7102937) PL Paul L. Owner > "I like that it is an all in 1 work flow CRM from lead tracking to maintenance contracts to a payment portal." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7092922) BS Brian S. General Manager > "Difficulties canceling services, automatic contract renewals, and charges continuing." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7133137) DR Dan R. President > "Integration into other systems such as payments, ERP, etc allow for seamless business processes." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7090456) LP Larry P. Operations Manager > "Some of the functions are not very intuitive and don't make sense in the work flow of a customer service company." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7074860) AZ Andrew Z. Operations Manager > "The scheduling tools have been key for keeping our teams working together from sales to field services all the way to accounting." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7102937) JS Julie S. service coordinator > "It seems to be slow moving recently and this causes a lot of frustration when trying to complete information on our jobs." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7118845) RR Rey R. Office Manager > "The Field Pulse Team is AMAZING! Since I am new at my position and with learning everything about the office and the functionalities of Field Pulse having the chat feature right at..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7145639) JS Julie S. service coordinator > "I don't like that you have to exit out of job by back arrow until you get to a job again after moving from that screen." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7118845) AZ Andrew Z. Operations Manager > "FieldPulse Payments has been a positive experience for our customers adding the convenience of immediate pay to our invoices." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7102937) KB Kirill B. CEO > "Minor interface glitches, sorting of fields/columns." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7105836) JW James W. Owner > "My customers like the online booking, and whenever I have a question the support actually get things sorted out rather than just submitting a ticket into a black box." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7149242) VR Verified Reviewer DevOps > "Mobile app performance can occasionally lag during heavy usage." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7134070) VR Verified Reviewer Inventory Management > "It keeps jobs organized, makes scheduling easier, and helps track customer information without the usual headaches." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7087400) ES Exel S. Assistant Project Manager > "There is nothing in the system to let you know the proposal or work order may be a duplicate." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7132918) TW Tyler W. General Manager > "It’s especially helpful for keeping our field team aligned with the office, which has improved efficiency and communication across the board." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7136341) KB Kirill B. CEO > "Emails don't always find my customers and invoices get deferred." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7105836) ES Emily S. Owner and COO > "Field Pulse also offers great options for communicating with customers and technicians while keeping it all within Field Pulse." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7112144) DS David S. Owner > "There are random glitches where certain things stop working/ don't work. " [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7081026) PM Paula M. Service Lead > "One of the standout features for me has been the customer support—any time I’ve had a question or run into an issue, the support team has been responsive, knowledgeable and..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7124141) ML Michael L. Director of Service Operations > "Some of the repetitive/similar terminology makes it hard to differentiate but is being referred to." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7103058) EG Ethan G. Field service manager > "Fieldpulse has a large variety of categories that allow me as a service manager to better plan the schedules for our employees." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7009389) JL Jose L. Owner > "First the salesperson \[sensitive content hidden\] misled us by telling us the software did what we needed it to do after we explained how our process works he told us the system..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6715938) DM Davis M. Owner > "Our account rep, \[sensitive content hidden\], didn’t just troubleshoot things, he dove deep into our customer journey and helped us to create a process map that would help us..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7043801) JS Joseph S. Owner > "Navigation around the system needs to be better. When I make an estimate, invoice, asset, or anything really, once it is saved I need to click back to the starting point to enter..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6795752) VR Verified Reviewer DevOps > "It has helped streamline scheduling, manage field teams efficiently, and improve overall workflow." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7134070) SD Sherilynne D. Owner > "Very slow processing, causing the system to freeze quite often." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7127322) MB Malachi B. Vice-President > "Their customer support is fantastic, the software is feature packed, the client communication feature is a huge game changer for the way we do business." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6851320) RL Rob L. Owner > "There’s no way around it, it’s not cheap. But neither am I. I can’t expect my customers to spend more money on quality if I’m not willing to do the same." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7130227) BW Branden W. Residential Service Plumber > "From scheduling, estimating, invoicing & interacting with my residential plumbing service customers, I look like a pro when using Field Pulse on my tablet." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6788328) TW Tammy W. Service coordinator > "when it takes forever to load a page and I'm busy and in a hurry." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7168905) JH Jake H. Owner > "The mobile app is great for our technicians, letting them update jobs and create invoices on the go. Plus, it integrates easily with other tools and offers responsive customer..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6509985) Mark R. ELECTRICAN > "FieldPulse will do nothing about it except say that their screw up to 193 customers is not "a breech of contract".....Bad Company.....Stay away!!" [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7150716) Ghanshyam S. JE Project Manager > "The platform is clearly built with scalability in mind, which means some features feel more comprehensive than my current needs require." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7140032) NC Nicole C. Accounting and Administrative Coordinator > "Occasionally we run into syncing issues with QuickBooks." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7116120) [View Reviews](https://www.capterra.com/p/153475/FieldPulse/reviews/) KH Kurt H. Customer service rep > "Between scheduling, routing, customer communication, invoicing, and reporting tools, it has become an important part of keeping our business..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150698) DR David R. Owner > "I am able to set up customer payments the way the customer, and company, want and the system take care of the rest. Because this isn't the first..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7151064) EM Engel M. sales agent > "I liked being able to easily review customer accounts, service history, scheduling, technician notes, recurring services, invoicing, and asset..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150700) SR Shannon R. Administrative Assistant > "Every time you link or unlink an account, you have to move an invoice & then get 3 invoice numbers instead of one & it can be extremely..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150330) LS Luis S. Training and Quality > "It helps streamline scheduling, routing, billing, and customer management, making daily operations more organized and efficient." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150617) LC Landon C. Operations Coordinator > "Switching between groups on the left side of the routes screen is always laggy, visual grouping often doesn't load without refreshing the page..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150435) LS Luis S. Training and Quality > "The mobile app and automation features are especially useful for technicians and office staff. While there can occasionally be minor system..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150617) AH Angela H. Dispatch Lead > "However, these limitations are creating extra administrative work, slowing down reporting, and making it harder to make fast operational..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150679) KH Kurt H. Customer service rep > "It has helped improve scheduling, routing, invoicing, and customer management while keeping our operations organized and efficient." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150698) LW Lucinda W. Office > "It is kind of slow - when your calls are "timed" its frustrating; seems to have glitches that effect customer payments/ invoicing when applying..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7177621) KH Kurt H. Customer service rep > "Overall, FieldRoutes is a solid investment for service companies looking for a dependable, feature-rich system that improves workflow, customer..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150698) TB Tim B. Owner > "The cost of Field routes is the biggest con. Although it does everything we need it to do, we continue to have conversations about the future..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150309) SG Sylvia G. Office Assistant > "I appreciated how much time the automation features saved and how accessible important information was for both office staff and technicians...." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150420) SD Sarah D. Customer Contact Represenative > "sometimes there are glitches in the system which makes it complicated when scheduling customers and appointments" [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7151407) KH Kurt H. Customer service rep > "The routing and scheduling tools help keep everything organized and efficient, which saves time and improves customer service." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150698) EN Ethan N. Owner > "The software is not the most intuitive software, and it can be difficult at times to track down issues that arise in the system." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150501) JE Jennifer E. Office Manager > "Customer communication – Automatic appointment reminders, invoices, and service notifications save a lot of office time." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150406) HE Howard E. Owner > "Expensive, and it cost me money when a customer uses the system to send emails, texts, or calls to me... " [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150519) RT Ryan T. Director of Operations > "Tracking products used, scheduling, invoicing, and features are all a breeze once you learn the system." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150482) JH Jenny H. Customer Service Representative > "It was way too condensed, way too surface level & in my opinion should be taught by people who actively use the program not the folks that..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7151487) IL Isaac L. Co-Owner > "Home service is great for subscription models & this is what it provides for us well, so it fits our business and our needs to execute." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150455) EM Engel M. sales agent > "Some features also take multiple steps to complete, which can make certain tasks less efficient than they could be." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150700) CC Chris C. Owner > "The extra features, the stat tracking, the competitions, the support, the simplicity and just all of it." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150867) SG Sylvia G. Office Assistant > "I also noticed that occasional updates or changes in the layout could make certain features harder to find at first." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150420) JL Jonah L. Admin > "It makes it very easy to keep track of customers and leads, asset management has improved because of that, and the UI is overall user-friendly." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7152566) EN Ethan N. Owner > "There were things promised to me during the onboarding process that never got delivered on, or were not what was explained to me when I was..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150501) DM Dennis M. President > "If I could combine what I love about my old CRM into field routes and make it way more user-friendly, I would. And make a mint as well." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150367) CC Chris C. Owner > "Quite expensive for small companies, I've been a small company, under 500 customers for a fee years now, and it's costing me about $364/mo." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150867) JL Jonah L. Admin > "Their API and Triggers in particular make it easy to pull custom reports or to integrate our other software." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7152566) JC Jose C. owner > "Makes it hard for custom, one-off jobs." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150825) KH Kurt H. Customer service rep > "The platform makes it easy to manage technicians, appointments, and customer information all in one place." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150698) LC Laura C. Dispatch Specialist > "The lagging when moving appointments has been problematic." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150673) LM Laura M. Operations Manager > "I love being able to customize employees' dashboards to fit their role in the company." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150434) MT Mathewe T. Owner > "The learning curve for using all of the Fieldroutes can seem daunting." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150498) SG Sylvia G. Office Assistant > "The automation features made it easier to stay on top of appointments and follow ups without missing important details." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150420) LM Laura M. Operations Manager > "There's a lot that the reporting can do, but there's a lot it's missing as well." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150434) HK Halene K. OFFICE MANAGER > "This program has simplified my day-to-day operations with my pest control company." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150521) CL Chloe L. Customer Service Representative > "I have worked with many scheduling platforms, similar to this, and they have always lacked proficiency." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150419) RF Renee F. pest representive > "Its easy to schedule appointments and add information to the appointment so tech can see what needs to be completed" [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150464) IL Isaac L. Co-Owner > "Customer support/service lacks at times." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150455) LC Landon C. Operations Coordinator > "It really helps us visualize our technicians' routes in a simple, intuitive way." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150435) JR Jace R. Dispatcher > "Auto optimizing is sometimes the worst." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150319) DM Donald M. Sales Consultant > "Overall, it is a very useful database that helps locate and find information on all of my customers." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150339) BB Brandi B. Collections > "Just learning a new program can sometimes be a little challenging." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7151039) QH Quincey H. owner operator pest control > "very user friendly for me and the customers, it takes all the guess work out of it for me, it saves me money on a secretary right now until i..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150602) PW Philip W. Office > "the fact you prompted this review over the alert and task bar option so i had to complete it to do my job. If you want people to review you dont..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___5096175) SS Staci S. Office Manager > "We have only been using Field Routes since October 2025 and it has helped us Decrease the Office Staff." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150436) SR Shannon R. Administrative Assistant > "It was never really explained in any training forum." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150330) LC Laura C. Dispatch Specialist > "I wish there was intro to using the software classes so that new users can learn and train and use it to its full ability." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150673) KR Ken R. owner > "just the lack of support when its needed not two to three days later if they ever call back at all no one ever answers the phone" [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6592664) DB Daniel B. Owner > "Overall it's been great, decently fast response time when I've had issues, great for intended purpose for our residential services" [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150502) GS Gabriel S. Partner > "The product looks good and it has all the features you could want. But not having the proper training for them makes it all useless." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___6438021) CL Chloe L. Customer Service Representative > "With its quick response time, simple yet effective layout, and efficient organization it is the ideal platform." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150419) FC Fabricio C. Owner > "Also customer info is terrible if something goes wrong outside "how I do this or that" Lastly, if you want out, they they weeks to give you your..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981) DB Daniel B. Owner > "I've been on FieldRoutes for 10+ years and I've liked how seamless the sales process is for adding customers." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150502) FC Fabricio C. Owner > "They said they did but when I updated my email in the software, their accounting department didn't get updated Meanwhile, I lost customers due..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981) LC Laura C. Dispatch Specialist > "I like the rescheduling aspect of it, it makes relocating jobs a lot easier." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150673) JW Jared W. Owner > "Not being able to run a business for three days because customer service won't get me back into my account after they have been paid is..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212) JK Jason K. Service Manager > "FieldRoutes is user friendly, intuitive and multi-featured. Both the desktop and mobile app work smoothly" [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150382) FC Fabricio C. Owner > "On top of it all, they duplicate info AND FIELD ROUTES IS KNOWN FOR MAKING DIFFICULT TO TRANSFER TO A NEW SOFTWARE...." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981) SR Shannon R. Administrative Assistant > "I love the map features so we know we are not going out of the way & keeping all the routes right in line." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150330) GS Gabriel S. Partner > "We were given no training WDO reports." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___6438021) JC Jay C. Service Manager > "Scheduling and features make my job easier to manage my Teams." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7151101) LH Lexi H. Office manager > "The app isn't as functional when trying to view or edit or search for customers." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4968023) KJ Kendall J. Director of Operations > "The layout I see on the computer, I want my smart phone to match." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150348) HP Hannah P. Owner/manager > "This company has been in violation of its contract with me since the beginning of the contract. When I tried to resolve the issue, I was replied..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___5078357) EM Engel M. sales agent > "It improved efficiency throughout the day and simplified follow-ups and account management." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150700) JM Justin M. Technician > "Their payment set up is very odd." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___6743056) SG Sylvia G. Office Assistant > "My overall experience with FieldRoutes has been positive because it helped make daily operations more organized and efficient." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150420) YB Yudy B. V.P > "Credit card fees/Went down for 2 days/glitches sometimes." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6281096) SG Sylvia G. Office Assistant > "The system improved workflow and helped keep the business running more smoothly overall." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150420) FC Fabricio C. Owner > "They sent an email, now is functional but by then my access is locked out again9)" [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981) OG Ovidio G. Dispatch manager > "the convenience it offers for handling operations in general, shceduling works easy and very smoothly" [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7152717) JW Jared W. Owner > "It's unfortunate because the software is awesome, albeit a little pricey, but customer service just ruins the experience for me." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212) KH Kurt H. Customer service rep > "The invoicing features are another huge benefit." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150698) BS Brian S. Owner > "The thing that is the most frustrating to me is how this software still seems totally built for pestcontrol businesses, and if you aren't in..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766296) MT Mathewe T. Owner > "Since switching to Fieldroutes as our CRM, our day to day has run much smoother." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150498) LH Lexi H. Office manager > "We are a pest service industry that does not have subscriptions." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4968023) JL Jonah L. Admin > "We've never had any security issues which has been great. And the value for what we pay is a lot better than our previous software." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7152566) TG Tracy G. Office Manager > "The online customer portal continues to have ongoing issues - customer unable to access, unable to make online payments, etc." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3778502) [View Reviews](https://www.capterra.com/p/146076/FieldRoutes/reviews/) ## User interface 4.59 (466) 4.29 (402) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting Integration 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important FieldPulse Top features 41/45 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Summarization - Alerts/Notifications - API - Billing & Invoicing - Calendar Management - Chatbot - Contact Database - Contract/License Management - CRM - Customizable Fields - Customizable Forms - Dispatch Management - Documentation Management - Drag & Drop - Electronic Signature - File Storage - Forms Management - Generative AI - GPS - Inventory Management - Maintenance Scheduling - Mobile Access - Monitoring - Online Time Clock - Payment Collection in the Field - Personalization and Recommendation - Quotes/Estimates - Real-Time Data - Reporting & Statistics - Resource Allocation - Routing - Scheduling - Self Service Portal - Service History - Service Level Agreement (SLA) Management - Status Tracking - Third-Party Integrations - Workflow Automation - Workflow Management - Workforce Management - Work Order Management [See all features](https://www.capterra.com/p/153475/FieldPulse/#features) FieldRoutes 17/45 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Summarization - Alerts/Notifications - API - Billing & Invoicing - Calendar Management - Chatbot - Contact Database - Contract/License Management - CRM - Customizable Fields - Customizable Forms - Dispatch Management - Documentation Management - Drag & Drop - Electronic Signature - File Storage - Forms Management - Generative AI - GPS - Inventory Management - Maintenance Scheduling - Mobile Access - Monitoring - Online Time Clock - Payment Collection in the Field - Personalization and Recommendation - Quotes/Estimates - Real-Time Data - Reporting & Statistics - Resource Allocation - Routing - Scheduling - Self Service Portal - Service History - Service Level Agreement (SLA) Management - Status Tracking - Third-Party Integrations - Workflow Automation - Workflow Management - Workforce Management - Work Order Management [See all features](https://www.capterra.com/p/146076/FieldRoutes/#features) ### Recognition FieldPulse is recognized as a top-rated tool in 3 Capterra Shortlist reports No recognitions have been awarded to FieldRoutes ### Deployment & support FieldPulse Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos FieldRoutes Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details FieldPulse - By FieldPulse - Located in United States - Founded in 2015 FieldRoutes - By ServiceTitan - Located in United States - Founded in 2012 ## Popular Comparisons [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (466)](https://www.capterra.com/p/153475/FieldPulse/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.4 Features 4.3 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-153475/Jobber-vs-FieldPulse) [FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.29 (402)](https://www.capterra.com/p/146076/FieldRoutes/reviews/) vs [Briostack](https://www.capterra.com/p/160267/Briostack/)[4.00 (71)](https://www.capterra.com/p/160267/Briostack/reviews/) $350/month Price $50/month 4.1 Features 3.9 4.2 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/146076-160267/FieldRoutes-vs-Briostack) [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (466)](https://www.capterra.com/p/153475/FieldPulse/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-153475/Connecteam-vs-FieldPulse) [FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.29 (402)](https://www.capterra.com/p/146076/FieldRoutes/reviews/) vs [PestPac](https://www.capterra.com/p/23130/PestPac/)[3.89 (255)](https://www.capterra.com/p/23130/PestPac/reviews/) $350/month Price $1 4.1 Features 3.9 4.2 Ease of Use 3.6 [View full comparison](https://www.capterra.com/compare/23130-146076/PestPac-vs-FieldRoutes) [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (466)](https://www.capterra.com/p/153475/FieldPulse/reviews/) vs [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.2 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/153475-194155/FieldPulse-vs-BuildOps) [FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.29 (402)](https://www.capterra.com/p/146076/FieldRoutes/reviews/) vs [GorillaDesk](https://www.capterra.com/p/130290/GorillaDesk/)[4.83 (277)](https://www.capterra.com/p/130290/GorillaDesk/reviews/) $350/month Price $49/month 4.1 Features 4.6 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/130290-146076/GorillaDesk-vs-FieldRoutes) [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (466)](https://www.capterra.com/p/153475/FieldPulse/reviews/) vs [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (335)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.2 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/150053-153475/ServiceTitan-vs-FieldPulse) [FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.29 (402)](https://www.capterra.com/p/146076/FieldRoutes/reviews/) vs [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.90 (148)](https://www.capterra.com/p/78106/Service-Assistant/reviews/) $350/month Price $199/month 4.1 Features 3.9 4.2 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/78106-146076/Service-Assistant-vs-FieldRoutes) [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (466)](https://www.capterra.com/p/153475/FieldPulse/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Contact vendor for pricing Price $245/month 4.4 Features 4.1 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135788-153475/Service-Fusion-vs-FieldPulse) [FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.29 (402)](https://www.capterra.com/p/146076/FieldRoutes/reviews/) vs [Mira](https://www.capterra.com/p/10002292/PestRegister/)[4.83 (30)](https://www.capterra.com/p/10002292/PestRegister/reviews/) $350/month Price A$45/month 4.1 Features 4.5 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/146076-10002292/FieldRoutes-vs-PestRegister) [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (466)](https://www.capterra.com/p/153475/FieldPulse/reviews/) vs [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[4.48 (270)](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) Contact vendor for pricing Price £14.95/month 4.4 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/149479-153475/JobWatch-powered-by-BigChange-vs-FieldPulse) [FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.29 (402)](https://www.capterra.com/p/146076/FieldRoutes/reviews/) vs [EviSane](https://www.capterra.com/p/179537/EviSane/) [4.86 (35)](https://www.capterra.com/p/179537/EviSane/reviews/) $350/month Price €29.9/month 4.1 Features 4.7 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/146076-179537/FieldRoutes-vs-EviSane)