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FieldRoutes is designed for field service businesses of all sizes looking to grow their operation, add efficiencies, and make life easier for themselves and their customers.
Airbnb hosts and vacation rental property managers who need to need to manage cleaning and other home services, and who need to find quality cleaners and other service providers.
It gives me the ability to see where I can make changes to benefit my profits. Even better, the team is always ready to help assist when we need a customized report.
The sales routes app can be confusing and hard to use. I am a year in and still do not know how to use it.
It has great reporting options, extremely versatile and yet its so easy to use. It has saved us hours per day in office work because of the great automation features.
There needs to be an option (trigger rule) to set up a "sales drip" email campaign for lost leads.
We used to like that the company appeared to be innovative and flexible. They use to let you use their software in a fashion that best suited your company.
Three items are difficult. Payments should be automated and not a manual run if set up for monthly payment.
Overall, we have had a great experience with Field Routes. The customer service is very good and helpful.
So whenever I need to send an invoice, I have to change the system settings then change them back. I often will forget to change it back then I get calls from customers.
I love it's functionality and ease of use. Properly introduced me to my housekeeper that is bonkers good.
Mind you, this was over $7000 AUD. It's so very disappointing that a company will destroy a relationship like this.
I love that this program has a lot of cleaners to choose from, and the list is growing. I also love that they can upload photos of their completed work.
With no way to list an owners rate of service or a simple email capture we can no export to our accounting software. The lack of flexibility to schedule a staff member to a service.
The tool really is fantastic & works on all OS. The implementation is super easy and the account manager you get takes care most of it for you.
We're able to systematize and standardize across each of them. Additionally, we've had some damage and a couple of bad reviews for cleanliness.
I love the checklists and the scheduling of cleaners. Glad that I can ask anyone to join as a service provider without them having to pay.
I suggest adding a big warning/ flashy light if there's a missed cleaning after a guest checks out.
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