Capterra Logo
Helping businesses choose better software since 1999

SaneBox vs Microsoft 365: Which is a better fit?

Updated on January 16th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 10,797 reviews from Email Management users.
% Fit
Missing features
Feature ratings
Email Distribution
NA
Inbox Management
4.5
Access Controls/Permissions
NA
Spam Blocker
4.4
Campaign Analytics
NA
% Fit
Missing features
Feature ratings
Email Distribution
NA
Inbox Management
4.5
Access Controls/Permissions
NA
Spam Blocker
NA
Campaign Analytics
NA
User satisfaction
4.8
User reviews70
Ease of use
4.6
Functionality
4.7
Value for money
4.8
Customer support
4.7
4.6
User reviews13,801
Ease of use
4.5
Functionality
4.6
Value for money
4.3
Customer support
4.3
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

SaneBox is for the average or power email user! It works everywhere you check your email and fits into your existing workflow. Customers choose SaneBox because it saves time and boosts productivity!

Cloud-based subscription service that brings together the tools by combining apps like Excel and Outlook with cloud services making people in large companies to create and share from any device.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
John S
CEO
5.0

John S.: Hey, I'm John. I'm a CEO. I give SaneBox of five out of five stars. For more information, click below. So before SaneBox, I was completely overwhelmed with email to the point where I literally tried to quit email. And told everyone I was done with it, to write me a letter or call me, or text me or something. And that didn't work. Email is just so much good about it that I couldn't give it up. I think I lasted three weeks off of email and a friend of mine recommended SaneBox. And he told me that could help me train my email where to go, to read later like a newsletter. Or most importantly in my case, where the junk would go, of course, to the black hole where I would never see it again. So SaneBox really saved me from getting totally away from email and I'm a big fan. So SaneBox was an easy choice for me. First of all, someone I trusted told me it was a no brainer. That if I was getting frustrated with my email to try SaneBox. And a big reason was there was no big commitment. I think it was under five bucks a month and I don't think there was any even a yearly commitment. So it was the easiest kind of subscription I've ever tried. And of course at this point, I would never get away from it. Getting started was I would say the hardest part of SaneBox in that I had to have someone help me. Our IT people kind of help us get it all on our computers and get a little bit of training on it. And then of course as the emails come in, you have to instead of just deleting them like I used to do or drag them to my own folder, I had to take just a little more time to put it in a black hole or to do a little training with it. But it took, I would say about a month before that work started to pay off and things started to happen automatically, which is of course what we want to see. Anyone considering SaneBox, I would say just try it, right? There's no big barrier to entry. You can always undo it if you hate it. But all the people that I know that have tried it have kept it. And just the one feature of taking all your junk to the black hole automatically, which to me that's hundreds of emails a week that I don't see anymore, is worth it. And there's a lot more too in terms of dragging things to your sub folders automatically. But yeah, I would say just get it and know that if for some reason it doesn't work for you can undo the whole thing. And it's not a big financial commitment either.

How Capterra sources reviews
View all video reviews
Pete S
principal
5.0

Pete S.: Hello, I am Peter. I am the owner of Two Paths Investment Partners. We are a family owned real estate business, operating multifamily properties in different states and I use Microsoft 365 and I would rate that a five in terms of my review. Before Microsoft's 365, I was just using some various ancillary products that weren't tied together. I couldn't cut and paste easily. I couldn't really produce professional type documents and when Microsoft 365 was available, not only I was able to connect on the internet and all my devices, but level of my work increased, the professional work. So it's indispensable at this point. I use 365 because it's really the gold standard on the market and it's one that when I make presentations or produce documents for other investors or partners or vendors or anyone like that, they really prefer to have it in that type of format. They can use that. It's easy to share, easy for them to read. So it's really a must have product. Yeah, it was really intuitive. It was really a sort of simple, intuitive process from the start. Getting on and learning and then having the online learning when I needed to find out how to do something, complete a task, improve my documents, it was easy to access through the 365 help Windows or on the internet as needed. So it's been really terrific without needing all kinds of third party IT support. You really can use it for my business. Being a small business, it's, again, fairly indispensable. Yeah, I would recommend 365 for anyone looking to take their business really to a professional level, as well as being able to utilize technology to lower their own costs. It really is sort of a partner in your business. So if you're doing certain tasks or using technology, you can use 365 really to kind of scale your business and grow with you. So it's really applicable for anyone in business or even in your personal life to use technology and able to free your time to do other things and complete tasks.

How Capterra sources reviews
View all video reviews
User interface
146115 video thumbnail}
1 Video
227157 video thumbnail}
1 Video
146115
4 screenshots
227157
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

SaneBox

12/45
  • Access Controls/Permissions
  • API
  • Autoresponders
  • Campaign Analytics
  • Campaign Management
  • Canned Responses
  • Chat/Messaging
  • Collaboration Tools
  • Contact Management
  • Customer Segmentation
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Recovery
  • Drag & Drop
  • Email Distribution
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Mobile App
  • Prioritization
  • Process/Workflow Automation
  • Queue Management
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Reporting
  • Search/Filter
  • Shared Inboxes
  • Signature Management
  • Social Media Integration
  • Support Ticket Management
  • Tagging
  • Workflow Management
  • Activity Dashboard
  • Alerts/Notifications
  • Archiving & Retention
  • Email Monitoring
  • Inbox Management
  • Multiple User Accounts
  • Reporting/Analytics
  • Response Management
  • Routing
  • Spam Blocker
  • Third-Party Integrations
  • Whitelisting/Blacklisting
See All features
Hide Email Management Software Features -

Microsoft 365

12/45
Show Email Management Software Features +
SaneBox
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Microsoft 365
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SaneBox
  • By SaneBox
  • Located in United States
  • Founded in 2010
Microsoft 365
  • By Microsoft
  • Located in United States
  • Founded in 1975
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: