# Compare Lucidchart vs monday.com 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Lucidchart and monday.com based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/146136-147657/Lucidchart-vs-monday-com --- # Lucidchart vs monday.com Features and Cost Comparison Last updated May 6th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Lucidchartmonday.com2/4 selected [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.5 (2,254)](https://www.capterra.com/p/146136/Lucidchart/reviews/) [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/) [## Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.5 (2,254)](https://www.capterra.com/p/146136/Lucidchart/reviews/) Starting Price $9.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [2,254 reviews](#user-reviews) Positive 2,135 Neutral 94 Negative 25 [## monday.com](https://www.capterra.com/p/147657/monday-com/)[4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $9.00/month Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [6,028 reviews](#user-reviews) Positive 5,642 Neutral 315 Negative 71 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 9,107 reviews from workflow management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Customizable Reports NA Task Management NA Commenting/Notes 4.2 Customizable Fields NA Real-Time Data 4.4 83%Fit High performer Feature ratings Customizable Reports 4.2 Task Management 4.6 Commenting/Notes 4.3 Customizable Fields 4.5 Real-Time Data 4.5 User satisfaction User satisfaction 4.5 User reviews[2,254](https://www.capterra.com/p/146136/Lucidchart/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.4 Customer support 4.3 User satisfaction 4.6 User reviews[6,028](https://www.capterra.com/p/147657/monday-com/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.3 Customer support 4.4 Price starts from Price starts from $9Flat Rate, Per Month - Free version - Free trial Price starts from $9Per User, Per Month - Free version - Free trial Best for Best for Lucidchart is used by engineering teams, project managers, product and UX designers, IT professionals, operations staff, HR departments, finance teams, executives, and sales and marketing personnel. Best for A multitude of teams, big, small, and cross-functional, in a variety of industries worldwide. Its intuitive interface and customization capabilities makes it suitable for any project and business. ## User reviews Pros & cons BK Blerta K. Language Instructor > "The user friendliness in relation to the template library is superb and our instructors are able to quickly create beautiful sentence structure trees and..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7119703) BK Blerta K. Language Instructor > "The higher price groups provide bad value to money to use certain education templates and tracing the changes and versions of the collaborative diagrams..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7119703) BY Brian Y. Visa Consulting Specialist > "The templates in-built, linkable diagrams and the comment option ensure that the lawyers, clients and operational staff are always on track without having to..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7057710) DL Drew L. SR SYS Administrator > "They have a really frustrating licensing structure, where many features are only available for enterprise plans - this isnt always feasible when you have a..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7131649) Annpurna S. Marketing Data Ops Lead > "From an Anaplan and Data Operations perspective, it’s extremely helpful for mapping account hierarchies, data flows between systems (Salesforce, enrichment..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302) Abdennour B. Final Year Computer Science Engineering Student > "it has a grid , snapping ,layers.. although to be technically pricise ,lucidchart is better for production in theory , but it can be a failure in practice..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) Abdennour B. Final Year Computer Science Engineering Student > "Draw.io is a functional utility , while lucidchart is a premium SaaS Platform , it is for users who need a lightweight ,cost free tool that works offline..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) François P. CTO > "Their customer retention people are aggravating to deal with while trying to close the account and be reimbursed for services not used." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7086034) LW Laura W. Marketing Coordinator > "The template library is rich and it can be used to visualize complicated event processes fast so that the whole team can easily interpret the plan." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7096081) SK Sandeep K. Technical Architect > "UML is not fully compatible. Whenever a new UML diagram needs to be built , it does not support all the syntax , which is very much painful experience." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6856097) Abdennour B. Final Year Computer Science Engineering Student > "The massive pre-built templates is a lifesaver (you dont have to build data pipelines or state machines from absolute scratch . where the platform shines is..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) Abdennour B. Final Year Computer Science Engineering Student > "you havent re-planned the layout , you spend more time fixing " line spaghetti" than thinking about the engineering." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) Annpurna S. Marketing Data Ops Lead > "From an Anaplan and Data Operations standpoint, it helps bridge the gap between technical and non-technical teams by making workflows and dependencies easy..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302) CH Chloe H. Fractional COO > "Sometimes I felt limited by the way the shapes are able to be edited and there are issues with requiring guest users to create accounts... slowing down the..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6577027) IS Ignacio S. Real Estate Agent > "Users like Lucidchart's wide library of templates and straightforward design capabilities enjoy how quick and easy it is to quickly create customized project..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7019920) VR Verified Reviewer Salesforce Application Administrator > "Not sure if it was browser related, but navigation of click & drag instead of scrolling gets tedious on larger diagrams" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7000960) MM Manuela M. Interior Designer > "Lucidchart has a great collection of shapes and other diagramming tools making ot possible to create visualization diagrams for any process despite their..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840029) IB Iordan B. Technical Program Manager > "The search option didn't seem to work where I was looking for say a specific visual with text" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6830191) SM Sakshi M. Digital Marketing Specialist > "The template library will reduce the amount of time spent setting up and the design output will appear professional even without design knowledge." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7138901) VR Verified Reviewer Senior Staff Software Development Engineer > "Dragging the edges of object, or getting the arrows to connect properly, can also be tricky." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864742) JM Jack M. Finance Associate > "It’s intuitive — you can include and move around shapes, adjust layouts quickly, and it feels smooth. Plus, working with others is easily done since everyone..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865490) VR Verified Reviewer PhD researcher > "Also, i have noticed that the performance can slow down with larger or more complex diagrams, which can be a bit frustrating and impact productivity." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6390073) BY Brian Y. Visa Consulting Specialist > "I like the way Lucidchart enables me to draw process flow of visas in a fast manner." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7057710) BS Breezy S. Program Manager > "Double clicks to access a spelling error to allow for correction is sometimes clunky. " [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864611) Alexa R. Brand Growth Intern > "It was the best platform to combine creative and analytical thinking into organized and structured templates that make my work easier to manage and present!" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865239) Abdennour B. Final Year Computer Science Engineering Student > "it is the least bad option for visual documentation." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) PP Prachi P. Senior Manager > "Excellent for basic diagramming, and the integration with Confluence makes it very useful for creating comprehensive documentation." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7100145) GP Gerald P. Sr. Salesforce Developer > "I don't love the auto-included conditional rules that come in on the templates." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6829664) LS Lindsey S. Director of Marketing Operations > "Lucidchart helped me build out our original user marketing for our startup, and present it to my CEO for feedback." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7047302) NP Nicolas P. Cloud Engineer > "At first the UI for the folders it's a bit confusing, it gets some getting used to." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858441) Annpurna S. Marketing Data Ops Lead > "This has been especially valuable when aligning with stakeholders, onboarding new team members, and explaining technical concepts to non-technical partners." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302) OT Olivia T. Student > "It felt like I could only make 3 diagrams at a time and there's a limit to how many shapes I can use." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6793195) YS Yatharth S. DevOps Engineer > "I especially appreciated the wide range of pre-built templates and drag-and-drop elements you have on stack, that makes diagramming quick and efficient." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6835150) JM Jack M. Finance Associate > "It can be hard to handle large layouts as cleanly as I'd like." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865490) Annpurna S. Marketing Data Ops Lead > "What we liked most about Lucidchart is how easily it allows us to visualize complex systems and processes." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302) Abdennour B. Final Year Computer Science Engineering Student > "it is frustrating to have the software become the bottleneck of your thought process ..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) Kevin J. Operations Project Coordinator > "Lucidchart offers enhanced data security features which help us to securely work on our data when creating diagrams." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840818) LH Liam H. HR Onboarding Advisor > "Sometimes I feel it can be a little bit fiddley to use the product like when inserting lines, I'd need to zoom in to get them where I wanted them" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6487347) ES Elamathi S. Software Development Engineer II > "I'd like that we can collaborate and add both the design systems and the flows in one place so that we can work out a feature/epic in one place." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6829601) SN Surya N. Solutions Architect > "It unnecessarily puts bends in the connectors. " [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6851310) PS Pereira S. Informatics Engineer > "In addition to the incredible diagramming capabilities, LucidChart has also integrated with AI to allow us create complex systems and visualise databases,..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046) GT Gary T. Solutions Architect > "Large, complex diagrams can sometimes cause lag or slow performance, especially multiple users are working on them." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6752331) VR Verified Reviewer Sales Tools Optimization Specialist > "It allows me to create really robust process maps, that's my main use case for that. Since I learned how to use it, every time I talk to with somebody about..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6557051) DB Dennis B. HR Manager > "The free plan is very limited, which makes it hard to get much done without upgrading." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858880) VR Verified Reviewer Senior Frontend Engineer. > "It is web browser based, which enables me use it for my diagramming needs on any desktop device without first installing software." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6591870) AT Aleksandra T. Designer > "they blatantly lie about the price on their services and they are impossible to cancel." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6811111) AB Abhishek B. Principal Developer > "The ability to link diagrams to external data sources like Google Sheets and Excel is a powerful feature." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6829761) ER Eduardo R. Staff Product Manager > "Sometimes can be hard to find what you need, especially if you have too many charts." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6837620) FY Faz Y. EMEA Product Manager > "We replaced diagrams.co with Lucid chart because of it's greater range of features and team collab was superior." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7082137) CB Charlie B. Senior Consultant > "A bit difficult to integrate into other platforms." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840485) VR Verified Reviewer Alignment Director > "The bests part are it being a cloud platform with excellent response, robust features, and the ability to share/embed." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6829598) VR Verified Reviewer PhD researcher > "one area that I think could be improved is the user interface because at some times it feels cluttered and overwhelming." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6390073) PS Pereira S. Informatics Engineer > "This platform support a wide range of diagrams and thus allow us to create technical and complex diagrams such as network diagrams , mind maps and process..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046) KK Kate K. CRM Consultant > "I always accidentally click it instead of the shape library." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840573) VM Valentina M. Sales and Marketing Manager > "With Lucidchart, we no longer do things blindly but instead, we create clear visual diagrams that help us to see what we are doing and how we are planning to..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6853819) AM Ashley M. Office Manager > "There's really nothing to like "least, but if I had to, occasionally, my boxes don't copy over correctly (that could be user error)" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6301400) PS Pereira S. Informatics Engineer > "I love that it is cloud based hence allow us to create, edit and visualize diagrams from anywhere using any device that is connected to the internet." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046) SM Sean M. Client Lead > "Could be a user error, but several of us on my team are interrupted by navigating away and then trying to come back to it." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6330324) MC Melody C. Software Engineer > "Creating blocks, editing text, and customizing the visualization of charts is very intuitive." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6835485) AT Aleksandra T. Designer > "I cannot rely on the company that rips its customers." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6811111) Chuck K. Software Engineer > "Lucid has a lot of flexibility, offers a wide variety of shapes to use, and makes it easy to quickly create a variety of charts and diagrams." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6881685) BB Brian B. Software developer > "some features and options are hidden in menus or completely unavailable" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6754048) PS Pereira S. Informatics Engineer > "LucidChart enable us to collaborate on realtime which enable us to work on projects collectively without any hitches or regardless of our locations." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046) MA Mohammad A. Consultant > "Sometimes the chart becomes too bulky and quite difficult to manage." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6763812) DB Dennis B. HR Manager > "I’ve been using Lucidchart to create flowcharts, process maps, and org charts, and it’s been a huge time-saver." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858880) RN Ram N. Software Engineer > "Lucidchart icons are sometimes difficult to navigate." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6322802) FA Frank A. On Site Technician > "When designing network maps for the first time it didn't take me long to find out how to get new icons and my first one finished in under 2 hours." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6838846) AG Alex G. Software Support > "Some functionality isn't available and pricing isn't favorable." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6422019) AH Aaron H. Sales and Inventory Analyst > "Allows me to document processes and share with the team to properly divide roles by customers on our team, which has been huge!" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6449248) SM Salina M. Director > "The costs of the paid version/ It was not value for money for the amount of charts i was making" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6582495) VR Verified Reviewer Data Scientist > "I can jump in, sketch out a system or flowchart in minutes, and share it with my team without any friction." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6869411) SR Sam R. Business and Data Analyst > "However, it's user experience can be made frustrating when trying to do some simple diagram tasks." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6461472) MM Manuela M. Interior Designer > "As an Interior Designer, Lucidchart's powerful diagramming features has given me the most successful experience when creating diagrams." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840029) BG Bekee G. Developer, Consultant > "I am trying to remember if it has templates to kickstart a project, but I found the implementation of creating unique wireframes/screens to be cumbersome..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6267902) VM Valentina M. Sales and Marketing Manager > "Lucidchart has a drag and drop diagramming editor which makes it effortless to build diagrams." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6853819) OT Olivia T. Student > "The free version of Lucidchart is very limiting." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6793195) LG Laura G. Project Manager > "Lucidchart uses drag and drop technology for creating diagrams which saves us from the hassles of writing codes." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6771373) VR Verified Reviewer Compliance Specialist > "The slide creation feature is a little clunky and can be frustrating when trying to edit and add to the stuff already there." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___4955507) JF Joe F. Associate Professor of Law > "Lucidchart allows us to use intelligent tools to create diagrams and charts which has been a key game changer." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6507864) LM Lorena M. BD Manager > "Unfortunately, for few months I forgot to cancel my subscription. Once I had cancelled my subscription, I thought that was the end of charges to my card. But..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#SoftwareAdvice___4905073) [View Reviews](https://www.capterra.com/p/146136/Lucidchart/reviews/) LK Lokesh K. Application Developer > "The AI integrations have been a game-changer for me, specifically for summarizing complex technical documentation and generating SEO-ready marketing content, which has significantly compressed our project..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142007) AM Aqiral M. Project Management Solution for Growing > "Also, the pricing structure becomes expensive if you need many seats or advanced features, and some important functions (like time tracking or certain automation) are only available in higher-paid plans —..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7057168) CH Corey H. Senior Manager > "Boards, columns, automations, and views can be tailored to suit different teams and workflows, allowing us to manage everything from day‑to‑day tasks to more complex operational processes in one platform." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139801) CG Ciaran G. Operations Manager > "Additionally, certain views and reporting tools lack depth compared to more specialised project management software, making it harder to extract detailed insights without extra setup or external tools." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141849) ZB Zion B. Commercialization Sr. Associate > "The ability to connect board - track multiple projects in one dashboard and the portfolio solution in enterprise are all amazing additions to company project tracking and workflow management." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139316) ES Eden S. Brand Manager > "In Asana, you can link multiple boards (or projects) quite easily, whereas in Monday, the process feels more complicated than it needs to be. While I understand that it is possible to connect boards, it..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141605) MD Megha D. Sr. Project Manager > "The platform is user-friendly, visually intuitive, and adaptable to different workflows, which makes it easy to manage multiple projects efficiently. While there are some limitations in terms of pricing and..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140787) YS Yashraj S. Senior specialist > "Mobile App Limitations: While the mobile app is functional, it lacks the full depth of the desktop version, making complex board management difficult on the go." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139317) AW Ashley W. Property > "The customisation options are strong, allowing you to tailor boards to suit your business needs, and the integrations make it easy to connect with other tools we already use." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139794) LD Lochlan D. Director > "Plenty of small businesses would benefit and don't, purely because of that barrier. And there's constant noise — non-native add-ons being pushed, AI features being promoted — when I just want to get on with..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142332) JC Jack C. Manager > "Monday.com is excellent for teams that need flexible workflows, visual project management, and strong collaboration within larger organizations willing to invest in scalable tools with automation and..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7077680) YS Yashraj S. Senior specialist > "Notification Overload: The default notification settings can be overwhelming; if not carefully managed, users can easily lose important updates in a sea of "pings."" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139317) KW Keye W. Chief of Staff > "Overall, monday.com has been a valuable tool in helping us centralize workflows and improve operational efficiency. As we continue building out structured processes and integrating it with other systems, it is..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7145848) JT Jody T. Communications and Development > "We have been with Monday.com for almost three years and just over a year ago we ran into a billing and platform upgrade simultaneously, this caused a problem for us to log in and we had to step back to the..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139875) AF Andreia F. Head of Operations and Growth > "What I like most about monday.com is the integration between CRM and work management — when a deal closes, the information automatically flows from one side to the other, which saves time, reduces manual work,..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7144053) MH Michael H. Sales and Support > "Honestly, I dislike very little. But the two things would be notifications (tend to be overwhelming in quantity and hard to curate properly) and search (I'm not always able to search as targetted as I'd like..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7099759) Diego G. Project Manager > "For a roll-out project involving multiple locations, the ability to automate status changes and instant notifications is invaluable; it significantly reduces manual work and ensures all stakeholders are..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140495) VR Verified Reviewer Area Sales Manager > "Monday com interface is very much cluttered and there is too many active boards and sometimes it gets difficult to find a item during a busy period or when you're under pressure to get something done." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7071680) JC Jack C. Manager > "It offers highly customizable boards, workflows, and multiple viewing options (Kanban, Timeline, Gantt or Calendar) with built-in automation that lets you reduce repetitive tasks and streamline workflows." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7077680) CH Colton H. Director of Product Development > "That said, the cost feels high relative to how we use it—particularly for sales staff who primarily rely on it just to submit order forms, rather than leveraging its full capabilities." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139487) JS Justin S. Digital Marketing and Content Executive > "I enjoy collaborating across Monday.com because it allows me to work in a way to work best with each stakeholder, with every user having a tailored experience and only have the relevant information to them, in..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139706) ZB Zion B. Commercialization Sr. Associate > "For example, layered automations are not a thing, which can be very limiting, and the inability to automate based on formulas and text is frustrating." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139316) RS Radha S. Legal Assistant > "Once set up, it made collaboration much easier by clearly showing ownership, deadlines, and status updates in one place. While there is a bit of a learning curve at the beginning due to the many customization..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7135547) LS Leigh S. Legal Services Manager > "The requirement to subscribe with a minimum number of users made it less flexible, particularly for smaller teams or more tailored use cases." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140034) Rene M. IT Manager > "Integrations with tools like Slack, Google Drive, and GitHub, along with robust automation, make it ideal for remote and offshore teams." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7067346) IL Ilaria L. Assistant Reservations Manager > "What is not the ideal about this platform is that everything has to be inserted manually and it was not integrating with our main booking platform." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7049452) Don M. Asst. Manager > "What I liked most about monday.com is its intuitive and visually appealing interface combined with powerful workflow automation, making it easy for teams to manage projects and collaborate efficiently." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7125727) AL Ashley L. HR and Systems Manager > "Workflows are of course better, but when everything we've built is in automatons we have to essentially do a complete rebuild while still trying to run a business and use the product which doesn't make things..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140768) VR Verified Reviewer Operations Manager > "Being able to see all our projects in one place with color coded statuses, timelines, and dashboards made a huge difference for our team's workflow." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7122678) LS Ludmila S. Manager > "Monday's per-seat pricing model gets expensive fast — especially when you want to bring in cross-functional contributors (design, sales, support) who only need occasional access." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139503) JPR John Paul R. Operations Support Manager > "The versatility of the boards allows us to customize our operations exactly how we need them, making it a very powerful tool for business management." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139394) CL Chantel L. Head of PMO > "People might start using it, but without clear guidance, they often use it inconsistently or don’t use the AI features effectively. If too much is introduced at once, it can feel overwhelming, and teams end up..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139919) CS Crystal S. Chief Operating Officer > "The ability to see the status of multiple tasks or projects at once is really helpful, and now they have expanded their templates and integrated AI so it is even easier and more effective for basic users" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139410) RK Rob K. Owner and Chiropractor > "per month seems like overkill for something that does what other systems like a google document, shared apple notes, skylight, etc" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7095419) VR Verified Reviewer Accountant > "You can customize Monday.com however you want allowing for automizations and systems to be utilized according to your needs making it very powerful." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7085297) GB Giselle B. Product Manager > "Sometimes it’s not very easy to customize the columns for each subitem, which can make more detailed task breakdowns less flexible than expected." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139404) AV Alyssa V. Office Manager and Project Coordinator > "The automation features significantly reduce manual follow-up, and the platform integrates well with our daily task tracking and accountability systems." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139297) AA Anja A. Head of Support > "I wish I could sort it by groups and have a calendar with all my tasks next to it so I can move it to the right time. But thats not a big relevant thing." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140355) VR Verified Reviewer Solution Deployment Manager > "The "Battery Widget" and Gantt views are incredibly helpful for "client health" reporting as they provide an immediate, visual sense of progress that builds trust." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7144326) JR Jemma R. Admin > "The per-user cost adds up, and because of the way the plans are structured, you often end up paying for more seats or features than you actually need." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139828) GP Gissett P. Project Manager - Admin > "Automations (like status updates, reminders, or notifications) save a lot of manual follow-up, which is useful when managing multiple jobs or vendors." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139321) JL Joe L. IT Administrator > "for example if multiple people are editing the same field it takes too long to update and the other person editing might add the same information twice." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7113635) LS Ludmila S. Manager > "From auto-generating task summaries to writing update drafts and surfacing blockers, the AI integration feels purposeful rather than bolted on — which is rare in this category." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139503) DC Daphnie C. Operations Manager > "Some features (like charts or reporting) are not as straightforward as you would expect, and sometimes it takes a bit of trial and error to get things right." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139347) David F. Business Manager > "I like that it allows enough customization to track projects in detail, along with owners of each task with a project." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7092823) CE Conor E. IT Manager > "Sometimes it becomes clear that the system has sections in Beta mode, and as a result you may notice slowing or crashing, or the AI just not working as it should." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142069) GT Giulia T. Marketing and communication coordinator > "I like Monday because it brings a sense of structure and fresh momentum to my week. When it comes to value for money, Monday offers a lot through its robust set of tools that help me stay organized and..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139972) NK Nathan K. Owner > "There are so many times where I need the results of a formula column or integration with subitems and it is just not supported by monday" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141147) LS Leigh S. Legal Services Manager > "From a client services perspective, it supported file reviews, document tracking, and identifying outstanding items seamlessly." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140034) AS Abby S. Marketing Manager > "The main challenge is that linking items and automation can be a bit difficult and sometimes feels less intuitive than the rest of the platform." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140027) TR Tuya R. Senior Project Manager > "It’s a powerful tool for managing workflows and staying aligned, especially for cross-functional teams. While there are some limitations and cost considerations, the benefits in efficiency and collaboration..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140812) VR Verified Reviewer Digital Marketing Manager > "However, it has serious limitations compared to, say, Jira, or another platform used to manage intricate projects spanning multiple teams." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7086856) PW Pari W. CRC > "It makes project tracking straightforward with customizable boards, timelines, and automation features that reduce manual work" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139401) BK Blerta K. Language Instructor > "There have been inconsistencies in some automation behaviors and there are a few template structures that did not behave the way they were previewed to behave." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7138878) NN Nicholas N. Quality Assurance Manager > "It simplifies task management and subsequent tracking of progress during projects plus it has some templates that needed very little alterations to use" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7143269) AF Alex F. Marketing Specialist > "I don't like how it's not automatic to have an item's properties visible once you click on it - you have to add this via customisation and add "item card" and "subitem" widgets." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6865576) AL Amanda L. Advancement Lead > "We’ve used it for intake processes, project tracking, and internal coordination, and it has significantly improved efficiency." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139676) VR Verified Reviewer Director marketing and communications Student Housing and Dining Srevices > "Biggest con is that their is a learning curve to learn the software and it to make it work for you there is a lot of per-conversation that needs to happen about not only how workflow is currently working but..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7134475) TK Tyler K. Marketing Manager, Growth And Operations > "You can create custom dashboards that integrate with automated workflows to display your data in real time." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139361) RM Rachelle M. Manager > "The Monday app has several bugs and limited functionality, which hopefully is being worked on as field workers tend to use tablets." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139691) YS Yashraj S. Senior specialist > "Centralized Communication: It effectively eliminates "email silos" by keeping all task-related discussions, files, and updates in one centralized location." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139317) AM Account M. Account manager > "Not very flexible for more complex or specific needs, and it often feels like you need to upgrade or pay more to unlock basic functionality." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140077) Elena T. Email Marketer > "What I liked the most about Monday.com is that I can open different spaces for different clients and use It as my main operacional tool (Content plan, feedback,...)." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7105147) DS David S. VP of Technology > "Discounted one star as sometime the interface feels too dumbed down and it takes some time to figure out where to see/find/add an option we need for a particular project." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7063837) LK Laura K. JFC > "The automations help ensure nothing drops through the cracks - which is huge in a fast-paced work environment where a large part of our admin works remotely." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139384) KJD Klaas Jan D. ceo > "One significant drawback is that automatic email sending through Outlook is not available when using a personal Microsoft account." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139393) VR Verified Reviewer Digital Marketing Manager > "The colors, branding, interface, and instructional information provided within the interface are very inviting and non-intimidating for non-technical people." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7086856) ES Emily S. Executive Assistant > "A bit overwhelming to start due to the large number of options/custom fields if you're just starting out with a CRM/project management software." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139434) MB Madison B. PRESIDENT > "Monday.com is highly flexible and intuitive, which made it easy for our team to stand up a CRM structure across multiple business lines (nightlife, private events, brand partnerships)." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139416) KT Kelli T. Director of Marketing > "I do wish there was a bit more of a visual option to see how things are getting done, the build vibe view didn't work well for me." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139433) AV Alyssa V. Office Manager and Project Coordinator > "It allows us to manage multiple projects simultaneously while maintaining visibility, accountability, and structure across the team." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139297) Rene M. IT Manager > "Some advanced capabilities are restricted to higher pricing tiers, and boards can become cluttered if not organized carefully." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7067346) AS Adrian S. Director > "Even we don’t have a specialized tech department in our company, with little research we were able to build quite useful workflows, dashboards and forms" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140530) MP Mel P. Project Manager > "Updates seem to be mainly focused on AI at the moment, which can be frustrating, especially when features the community has been asking for for a long time continue to get pushed." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139885) JW Jennifer W. Community Engagement and Operations Manager > "Monday.com is set up with incredible flexibility, allowing us to customize workflows to fit our specific team needs." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7124049) PL Pam L. Design Director > "Reporting across multiple projects that are not of the same template can get a bit complicated" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141882) SM Samantha M. Account Executive > "It helps me stay organized and keep track of my accounts, client contacts, outreach, and follow-ups in one place." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139420) MB Matt B. Founder > "Sometimes the AI offers you solutions it can't live up to, for example scraping your emails for actions." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142507) VR Verified Reviewer Proprietor > "Features such as the ability to view projects and tasks in multiple views (table, Kanban and calendar for example), and the automations are amazing." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6882552) BK Babs K. Administration > "I don't have many cons for monday.com, but I'm having trouble understanding the use of "Build Vibe View" and some of these newer AI integrations." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139312) [View Reviews](https://www.capterra.com/p/147657/monday-com/reviews/) ## User interface 4.55 (2,254) 4.57 (6,028) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Lucidchart 17/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/146136/Lucidchart/#features) monday.com Top features 33/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/147657/monday-com/#features) ### Recognition Lucidchart is recognized as a top-rated tool in 2 Capterra Shortlist reports monday.com is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Lucidchart Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos monday.com Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Lucidchart - By Lucid Software - Located in United States - Founded in 2010 monday.com - By monday.com - Located in Israel - Founded in 2014 ## 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