# Compare Lucidchart vs Karbon 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Lucidchart and Karbon based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/146136-156181/Lucidchart-vs-Karbon

---

# Lucidchart vs Karbon Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

LucidchartKarbon2/4 selected

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.5 (2,258)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

[Karbon](https://www.capterra.com/p/156181/Karbon/)[4.7 (207)](https://www.capterra.com/p/156181/Karbon/reviews/)

[## Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.5 (2,258)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [2,258 reviews](#user-reviews)

Positive

2,139

Neutral

94

Negative

25

[## Karbon](https://www.capterra.com/p/156181/Karbon/)[4.7 (207)](https://www.capterra.com/p/156181/Karbon/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.7

Reviews Sentiment

Based on [207 reviews](#user-reviews)

Positive

198

Neutral

5

Negative

4

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 9,400 reviews from workflow management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Task Management

NA

Customizable Reports

NA

Commenting/Notes

4.2

Customizable Fields

NA

Real-Time Data

4.4

70%Fit

Not enough reviews

Feature ratings

Task Management

4.5

Customizable Reports

\--

Commenting/Notes

4.9

Customizable Fields

3.7

Real-Time Data

4.2

User satisfaction

User satisfaction

4.5

User reviews[2,258](https://www.capterra.com/p/146136/Lucidchart/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.4

Customer support

4.3

User satisfaction

4.7

User reviews[207](https://www.capterra.com/p/156181/Karbon/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

$9Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$59Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Lucidchart is used by engineering teams, project managers, product and UX designers, IT professionals, operations staff, HR departments, finance teams, executives, and sales and marketing personnel.

Best for

Karbon is built for accounting firms and addresses the specific needs and challenges of modern accounting practices.

## User reviews

Pros & cons

BK

Blerta K.

Language Instructor

> "The user friendliness in relation to the template library is superb and our instructors are able to quickly create beautiful sentence structure trees and..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7119703)

BK

Blerta K.

Language Instructor

> "The higher price groups provide bad value to money to use certain education templates and tracing the changes and versions of the collaborative diagrams..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7119703)

VR

Verified Reviewer

Lead Project Manager

> "The user-friendly interface enables me to create professional-looking diagrams and UI mockups quickly, and real-time co-editing features allow me to work..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7179423)

DL

Drew L.

SR SYS Administrator

> "They have a really frustrating licensing structure, where many features are only available for enterprise plans - this isnt always feasible when you have a..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7131649)

Annpurna S.

Marketing Data Ops Lead

> "From an Anaplan and Data Operations perspective, it’s extremely helpful for mapping account hierarchies, data flows between systems (Salesforce, enrichment..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302)

Abdennour B.

Final Year Computer Science Engineering Student

> "it has a grid , snapping ,layers.. although to be technically pricise ,lucidchart is better for production in theory , but it can be a failure in practice..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638)

Abdennour B.

Final Year Computer Science Engineering Student

> "Draw.io is a functional utility , while lucidchart is a premium SaaS Platform , it is for users who need a lightweight ,cost free tool that works offline..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638)

François P.

CTO

> "Their customer retention people are aggravating to deal with while trying to close the account and be reimbursed for services not used."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7086034)

LW

Laura W.

Marketing Coordinator

> "The template library is rich and it can be used to visualize complicated event processes fast so that the whole team can easily interpret the plan."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7096081)

SK

Sandeep K.

Technical Architect

> "UML is not fully compatible. Whenever a new UML diagram needs to be built , it does not support all the syntax , which is very much painful experience."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6856097)

Abdennour B.

Final Year Computer Science Engineering Student

> "The massive pre-built templates is a lifesaver (you dont have to build data pipelines or state machines from absolute scratch . where the platform shines is..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638)

Abdennour B.

Final Year Computer Science Engineering Student

> "you havent re-planned the layout , you spend more time fixing " line spaghetti" than thinking about the engineering."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638)

Annpurna S.

Marketing Data Ops Lead

> "From an Anaplan and Data Operations standpoint, it helps bridge the gap between technical and non-technical teams by making workflows and dependencies easy..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302)

TO

Tyra O.

People Operations Specialist II

> "Just can take a try or two-- not a huge deal, but when it happens more than once, it can get frustrating or slow me down!"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7159649)

BY

Brian Y.

Visa Consulting Specialist

> "The templates in-built, linkable diagrams and the comment option ensure that the lawyers, clients and operational staff are always on track without having to..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7057710)

CH

Chloe H.

Fractional COO

> "Sometimes I felt limited by the way the shapes are able to be edited and there are issues with requiring guest users to create accounts... slowing down the..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6577027)

IS

Ignacio S.

Real Estate Agent

> "Users like Lucidchart's wide library of templates and straightforward design capabilities enjoy how quick and easy it is to quickly create customized project..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7019920)

Christopher R.

Manager of Mobile Development

> "Lucid charts is a bulky, poor interface, that is is hard to use."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7146611)

SM

Sakshi M.

Digital Marketing Specialist

> "The template library will reduce the amount of time spent setting up and the design output will appear professional even without design knowledge."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7138901)

VR

Verified Reviewer

Salesforce Application Administrator

> "Not sure if it was browser related, but navigation of click & drag instead of scrolling gets tedious on larger diagrams"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7000960)

JM

Jack M.

Finance Associate

> "It’s intuitive — you can include and move around shapes, adjust layouts quickly, and it feels smooth. Plus, working with others is easily done since everyone..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865490)

VR

Verified Reviewer

Senior Staff Software Development Engineer

> "Dragging the edges of object, or getting the arrows to connect properly, can also be tricky."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864742)

Alexa R.

Brand Growth Intern

> "It was the best platform to combine creative and analytical thinking into organized and structured templates that make my work easier to manage and present!"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865239)

VR

Verified Reviewer

PhD researcher

> "Also, i have noticed that the performance can slow down with larger or more complex diagrams, which can be a bit frustrating and impact productivity."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6390073)

PP

Prachi P.

Senior Manager

> "Excellent for basic diagramming, and the integration with Confluence makes it very useful for creating comprehensive documentation."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7100145)

BS

Breezy S.

Program Manager

> "Double clicks to access a spelling error to allow for correction is sometimes clunky. "

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864611)

Annpurna S.

Marketing Data Ops Lead

> "This has been especially valuable when aligning with stakeholders, onboarding new team members, and explaining technical concepts to non-technical partners."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302)

Abdennour B.

Final Year Computer Science Engineering Student

> "it is the least bad option for visual documentation."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638)

Annpurna S.

Marketing Data Ops Lead

> "What we liked most about Lucidchart is how easily it allows us to visualize complex systems and processes."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302)

NP

Nicolas P.

Cloud Engineer

> "At first the UI for the folders it's a bit confusing, it gets some getting used to."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858441)

VR

Verified Reviewer

Customer Success

> "Being able to have a colleague jump into a diagram I was building and edit it live saved a lot of back-and-forth."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7147704)

OT

Olivia T.

Student

> "It felt like I could only make 3 diagrams at a time and there's a limit to how many shapes I can use."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6793195)

PS

Pereira S.

Informatics Engineer

> "In addition to the incredible diagramming capabilities, LucidChart has also integrated with AI to allow us create complex systems and visualise databases,..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046)

JM

Jack M.

Finance Associate

> "It can be hard to handle large layouts as cleanly as I'd like."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865490)

VR

Verified Reviewer

Sales Tools Optimization Specialist

> "It allows me to create really robust process maps, that's my main use case for that. Since I learned how to use it, every time I talk to with somebody about..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6557051)

Abdennour B.

Final Year Computer Science Engineering Student

> "it is frustrating to have the software become the bottleneck of your thought process ..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638)

VR

Verified Reviewer

Customer Success

> "Lucidchart gave those visuals a level of polish and clarity that made them actually useful in meetings and presentations."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7147704)

LH

Liam H.

HR Onboarding Advisor

> "Sometimes I feel it can be a little bit fiddley to use the product like when inserting lines, I'd need to zoom in to get them where I wanted them"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6487347)

VR

Verified Reviewer

Senior Frontend Engineer.

> "It is web browser based, which enables me use it for my diagramming needs on any desktop device without first installing software."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6591870)

SN

Surya N.

Solutions Architect

> "It unnecessarily puts bends in the connectors. "

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6851310)

FY

Faz Y.

EMEA Product Manager

> "We replaced diagrams.co with Lucid chart because of it's greater range of features and team collab was superior."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7082137)

GT

Gary T.

Solutions Architect

> "Large, complex diagrams can sometimes cause lag or slow performance, especially multiple users are working on them."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6752331)

MM

Manuela M.

Interior Designer

> "Lucidchart has a great collection of shapes and other diagramming tools making ot possible to create visualization diagrams for any process despite their..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840029)

DB

Dennis B.

HR Manager

> "The free plan is very limited, which makes it hard to get much done without upgrading."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858880)

PS

Pereira S.

Informatics Engineer

> "This platform support a wide range of diagrams and thus allow us to create technical and complex diagrams such as network diagrams , mind maps and process..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046)

IB

Iordan B.

Technical Program Manager

> "The search option didn't seem to work where I was looking for say a specific visual with text"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6830191)

VM

Valentina M.

Sales and Marketing Manager

> "With Lucidchart, we no longer do things blindly but instead, we create clear visual diagrams that help us to see what we are doing and how we are planning to..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6853819)

VR

Verified Reviewer

PhD researcher

> "one area that I think could be improved is the user interface because at some times it feels cluttered and overwhelming."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6390073)

PS

Pereira S.

Informatics Engineer

> "I love that it is cloud based hence allow us to create, edit and visualize diagrams from anywhere using any device that is connected to the internet."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046)

GP

Gerald P.

Sr. Salesforce Developer

> "I don't love the auto-included conditional rules that come in on the templates."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6829664)

Chuck K.

Software Engineer

> "Lucid has a lot of flexibility, offers a wide variety of shapes to use, and makes it easy to quickly create a variety of charts and diagrams."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6881685)

BB

Brian B.

Software developer

> "some features and options are hidden in menus or completely unavailable"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6754048)

PS

Pereira S.

Informatics Engineer

> "LucidChart enable us to collaborate on realtime which enable us to work on projects collectively without any hitches or regardless of our locations."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046)

MA

Mohammad A.

Consultant

> "Sometimes the chart becomes too bulky and quite difficult to manage."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6763812)

DB

Dennis B.

HR Manager

> "I’ve been using Lucidchart to create flowcharts, process maps, and org charts, and it’s been a huge time-saver."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858880)

AG

Alex G.

Software Support

> "Some functionality isn't available and pricing isn't favorable."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6422019)

AH

Aaron H.

Sales and Inventory Analyst

> "Allows me to document processes and share with the team to properly divide roles by customers on our team, which has been huge!"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6449248)

SM

Salina M.

Director

> "The costs of the paid version/ It was not value for money for the amount of charts i was making"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6582495)

VR

Verified Reviewer

Data Scientist

> "I can jump in, sketch out a system or flowchart in minutes, and share it with my team without any friction."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6869411)

SR

Sam R.

Business and Data Analyst

> "However, it's user experience can be made frustrating when trying to do some simple diagram tasks."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6461472)

BY

Brian Y.

Visa Consulting Specialist

> "I like the way Lucidchart enables me to draw process flow of visas in a fast manner."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7057710)

BG

Bekee G.

Developer, Consultant

> "I am trying to remember if it has templates to kickstart a project, but I found the implementation of creating unique wireframes/screens to be cumbersome..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6267902)

VM

Valentina M.

Sales and Marketing Manager

> "Lucidchart has a drag and drop diagramming editor which makes it effortless to build diagrams."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6853819)

AT

Aleksandra T.

Designer

> "they blatantly lie about the price on their services and they are impossible to cancel."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6811111)

VR

Verified Reviewer

Admin

> "The collaboration features are especially helpful for teams, and the interface is clean and intuitive."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7147531)

ER

Eduardo R.

Staff Product Manager

> "Sometimes can be hard to find what you need, especially if you have too many charts."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6837620)

LG

Laura G.

Project Manager

> "Lucidchart uses drag and drop technology for creating diagrams which saves us from the hassles of writing codes."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6771373)

CB

Charlie B.

Senior Consultant

> "A bit difficult to integrate into other platforms."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840485)

JF

Joe F.

Associate Professor of Law

> "Lucidchart allows us to use intelligent tools to create diagrams and charts which has been a key game changer."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6507864)

OT

Olivia T.

Student

> "The free version of Lucidchart is very limiting."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6793195)

LS

Lindsey S.

Director of Marketing Operations

> "Lucidchart helped me build out our original user marketing for our startup, and present it to my CEO for feedback."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7047302)

VR

Verified Reviewer

Compliance Specialist

> "The slide creation feature is a little clunky and can be frustrating when trying to edit and add to the stuff already there."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___4955507)

VR

Verified Reviewer

Director

> "We love what we can do with it to illustrate complex processes, and we love that it integrates with other systems we use."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864506)

KK

Kate K.

CRM Consultant

> "I always accidentally click it instead of the shape library."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840573)

YS

Yatharth S.

DevOps Engineer

> "I especially appreciated the wide range of pre-built templates and drag-and-drop elements you have on stack, that makes diagramming quick and efficient."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6835150)

LM

Lorena M.

BD Manager

> "Unfortunately, for few months I forgot to cancel my subscription. Once I had cancelled my subscription, I thought that was the end of charges to my card. But..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#SoftwareAdvice___4905073)

Qi W.

Customer Success Architect

> "Overall experience with Lucidchart is great, I enjoy making some beautiful charts with Lucidchart, it's my default tool if I need to draw something."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6866412)

AT

Aleksandra T.

Designer

> "I cannot rely on the company that rips its customers."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6811111)

DN

David N.

Senior System Administrator

> "Live collaborations with other team members within the same file is nice and works as expected."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7137929)

PG

Paulo G.

QA Automation Engineer

> "I have faced problems with Quip integration."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6464409)

[View Reviews](https://www.capterra.com/p/146136/Lucidchart/reviews/)

MM

Mahlape M.

Audit trainee

> "I like that i can use it for task allocation on a weekly basis to determine what ill be doing in a certain week..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7015518)

TS

Tai S.

Client advisory lead

> "Not able to save documents to a portal that clients need to submit for bookkeeping and accounting for record..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7071686)

BBB

Basani Bestar B.

Internal Bookkeeper

> "The way it helps our customer to also upload documents using the link and how customer get the support through..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7022438)

RC

Rajesh C.

President

> "Search sometimes need be very precise, loading big lists a bit slow, and the initial setup of the templates ask..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6859771)

PM

Penny M.

Bookkeeper BAS Agent

> "It helps to keep us all on track and to have a full picture of what is happening in the business and for our..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7017661)

IB

Irene B.

CEO

> "The interface is functional rather than delightful, and setup takes real time and follow-through from leadership."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7174772)

EB

Erinn B.

Client Service Specialist II

> "AI feature also allows you to get a bot of a tax return results in email form for the client."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6449818)

ZP

Ziggy P.

Principal

> "Sending emails can be patchy at times and slow at times and there are times when you're just sitting there..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7021846)

TN

Tanya N.

Executive Assistant

> "It also integrates well with tools like Xero and offers strong security and user access controls."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7018422)

IB

Irene B.

CEO

> "What it did was remove our ability to kid ourselves."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7174772)

CM

Cameron M.

Principal Accountant

> "The way it brings structure to client communications and tasks makes day-to-day work far more efficient and..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7015523)

DH

Daniel H.

Accountant

> "Time consuming - unable to delete a number of tasks at once is annying."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7018398)

TN

Thato N.

Accountant

> "Karbon offers a robust suite of features that justify its pricing, especially for teams looking to streamline..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7018589)

Ryan G.

Director

> "Honestly there's nothing that stands out to me right now, I can't imagine running my practice without it."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7104721)

ZP

Ziggy P.

Principal

> "The fact that all the files and documents are stored in one spot and they can sync with our Dropbox is awesome."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7021846)

DS

Dannielle S.

Accountant

> "No one could get me a trial version or order form which I found to be absurd. "

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6774953)

Larisa K.

Senior Consultant

> "We love the task and workflow management—it keeps all our client tasks well organised."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7092348)

VR

Verified Reviewer

Accountant

> "Very unprofessional to speaking to your clients from a Gmail account instead of your proper work email."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6816849)

PM

Pieter M.

Senior CIMA Trainee

> "Karbon really centralises a lot of things and also just makes filing and finding information way easier."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7022413)

VR

Verified Reviewer

Accountant

> "A bit annoyed that there was no self-help signup and had to wait a week for a meeting."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6816849)

IB

Irene B.

CEO

> "They also keep developing the product, and some of the new functionality coming has me excited."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7174772)

VR

Verified Reviewer

Accountant

> "Extremely poorly trained consultants - cannot even assist with the basic problem soving."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6816849)

Ryan G.

Director

> "The Karbon crew are absolute legends and dedicated to helping you succeed too, support is amazing."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7104721)

TT

Thomas T.

Accountant

> "I wish the close process management was better."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6705423)

CM

Cameron M.

Principal Accountant

> "It really helps keep my team and clients on the same page."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7015523)

DS

Dannielle S.

Accountant

> "I'm sure if there's ever a problem you won't be able to get any support for that"

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6774953)

Nicola H.

Director

> "It's design is great and looks good on all my screens. "

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7095854)

FY

Frusquin Y.

Project Manager

> "There is too much clutter with the email settings functionality"

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6010012)

PM

Pieter M.

Senior CIMA Trainee

> "In essence it manages my workflow way better than any other software I've used"

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7022413)

VR

Verified Reviewer

Accountant

> "Really time consuming and tiring experience."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6816849)

Larisa K.

Senior Consultant

> "Having a dedicated customer support person is also extremely helpful."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7092348)

FB

Faruk B.

Accountant

> "Bulk update features are very important but not available (unless you pay the $999 build fee package, which..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___4616464)

PM

Pieter M.

Senior CIMA Trainee

> "I like the fact that is just makes my work life much easier in terms of efficiency and feeling in control."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7022413)

FB

Faruk B.

Accountant

> "The lack of integrations are (most notably, not integrating with Xero or XPM)."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___4616464)

LC

Linh C.

Hybrid Senior Client Manager Practice Manager

> "Work flow allocation and work creation are good. "

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7020563)

PP

Peter P.

Partner - Accounting, Bookkeeping and Payroll

> "The biggest challenge with Karbon is the time it can take to learn the idiosyncrasies of the software."

[See full review](https://www.capterra.com/p/156181/Karbon/#GetApp___4668604)

ZP

Ziggy P.

Principal

> "They are constantly looking at new and better ways to make it more efficient for us"

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7021846)

FB

Faruk B.

Accountant

> "Definitely not being able to independently bulk update tasks without having to pay."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___4616464)

TN

Tanya N.

Executive Assistant

> "Their customer support team is always responsive and provides practical help when needed."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7018422)

DT

David T.

CEO

> "Custom reporting is not great if you want to look at your whole database."

[See full review](https://www.capterra.com/p/156181/Karbon/#GetApp___4882791)

EB

Erinn B.

Client Service Specialist II

> "Being able to talk with coworkers on a work items and it all show in one place is great."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6449818)

TW

Tara W.

Director of Sales & Onboarding

> "It is quite expensive without many options to reduce fees"

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___4297963)

CM

Cameron M.

Principal Accountant

> "I love Karbon, it’s easily the best email and workflow management system on the market."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7015523)

VR

Verified Reviewer

Director

> "The Kanban/Task Management didn't work well for our company and the way we operate - I think it might work well..."

[See full review](https://www.capterra.com/p/156181/Karbon/#GetApp___2433446)

EB

Erinn B.

Client Service Specialist II

> "Karbon is great for keeping task in order in your "my week" tab."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6449818)

DA

Dominic A.

Director

> "A shame it has some good features, but there isn't anyone taking ownership of getting things done, so it makes..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___3284453)

MD

Max D.

Executive Director

> "It does practice/project management really well, but the best part of it is the people behind support and..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6737291)

AB

Alissa B.

CEO

> "We had asked to have contact emails imported and although they were provided for some reason they did not get..."

[See full review](https://www.capterra.com/p/156181/Karbon/#GetApp___2770926)

LR

Lisa R.

Partner

> "The program is completely worth the cost, the functionality is amazing and this is before I'm even an expert at..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6707130)

CB

Carol B.

Accountant / Owner

> "Copy/paste features do not work well. "

[See full review](https://www.capterra.com/p/156181/Karbon/#GetApp___2864574)

JJ

Jenny J.

Director

> "I have received a lot of positive feedback from clients re the 'comment' feature."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7018424)

JK

Jeff K.

Accountant

> "Brutal - Do not buy this software. "

[See full review](https://www.capterra.com/p/156181/Karbon/#SoftwareAdvice___3210091)

Nicola H.

Director

> "It would be my number one practice tool."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7095854)

Andrew N.

Owner

> "Higher ups are not accessible. While they always solicit feedback, it never seems to get heard. "

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___2507559)

PM

Penny M.

Bookkeeper BAS Agent

> "I love that it keeps me and my team on track."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7017661)

Andrew N.

Owner

> "Todo list is frustrating for me. "

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___2507559)

[View Reviews](https://www.capterra.com/p/156181/Karbon/reviews/)

## User interface

4.55 (2,258)

4.70 (207)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Lucidchart

17/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/146136/Lucidchart/#features)

Karbon

Top features

29/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/156181/Karbon/#features)

### Recognition

Lucidchart is recognized as a top-rated tool in 2 Capterra Shortlist reports

Karbon is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Lucidchart

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Karbon

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Lucidchart

-   By Lucid Software
-   Located in United States
-   Founded in 2010

Karbon

-   By Karbon
-   Located in United States
-   Founded in 2014

## Popular Comparisons

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[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.55 (2,258)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

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[Karbon](https://www.capterra.com/p/156181/Karbon/)[4.70 (207)](https://www.capterra.com/p/156181/Karbon/reviews/)

vs

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$10/month

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Ease of Use

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[View full comparison](https://www.capterra.com/compare/156181-158833/Karbon-vs-ClickUp)

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.55 (2,258)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

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[Karbon](https://www.capterra.com/p/156181/Karbon/)[4.70 (207)](https://www.capterra.com/p/156181/Karbon/reviews/)

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4.5

Features

4.3

4.5

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4.5

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[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.55 (2,258)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

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Features

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4.4

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[Karbon](https://www.capterra.com/p/156181/Karbon/)[4.70 (207)](https://www.capterra.com/p/156181/Karbon/reviews/)

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