# Compare Lucidchart vs ClickUp 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Lucidchart and ClickUp based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/146136-158833/Lucidchart-vs-ClickUp --- # Lucidchart vs ClickUp Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: LucidchartClickUp2/4 selected [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.5 (2,258)](https://www.capterra.com/p/146136/Lucidchart/reviews/) [ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.6 (4,604)](https://www.capterra.com/p/158833/ClickUp/reviews/) [## Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.5 (2,258)](https://www.capterra.com/p/146136/Lucidchart/reviews/) Starting Price $9.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [2,258 reviews](#user-reviews) Positive 2,139 Neutral 94 Negative 25 [## ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.6 (4,604)](https://www.capterra.com/p/158833/ClickUp/reviews/) Starting Price $10.00/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.3 Customer Service 4.5 Reviews Sentiment Based on [4,604 reviews](#user-reviews) Positive 4,382 Neutral 172 Negative 50 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 9,400 reviews from workflow management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Task Management NA Customizable Reports NA Commenting/Notes 4.2 Customizable Fields NA Real-Time Data 4.4 65%Fit Missing features Feature ratings Task Management 4.6 Customizable Reports NA Commenting/Notes 4.5 Customizable Fields 4.6 Real-Time Data NA User satisfaction User satisfaction 4.5 User reviews[2,258](https://www.capterra.com/p/146136/Lucidchart/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.4 Customer support 4.3 User satisfaction 4.6 User reviews[4,604](https://www.capterra.com/p/158833/ClickUp/reviews/) Ease of use 4.3 Functionality 4.6 Value for money 4.6 Customer support 4.5 Price starts from Price starts from $9Flat Rate, Per Month - Free version - Free trial Price starts from $10Per User, Per Month - Free version - Free trial Best for Best for Lucidchart is used by engineering teams, project managers, product and UX designers, IT professionals, operations staff, HR departments, finance teams, executives, and sales and marketing personnel. Best for ClickUp is used by project managers, marketers, software developers, IT departments, HR professionals, company leadership, and enterprise organizations. ## User reviews Pros & cons BK Blerta K. Language Instructor > "The user friendliness in relation to the template library is superb and our instructors are able to quickly create beautiful sentence structure trees and..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7119703) BK Blerta K. Language Instructor > "The higher price groups provide bad value to money to use certain education templates and tracing the changes and versions of the collaborative diagrams..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7119703) VR Verified Reviewer Lead Project Manager > "The user-friendly interface enables me to create professional-looking diagrams and UI mockups quickly, and real-time co-editing features allow me to work..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7179423) DL Drew L. SR SYS Administrator > "They have a really frustrating licensing structure, where many features are only available for enterprise plans - this isnt always feasible when you have a..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7131649) Annpurna S. Marketing Data Ops Lead > "From an Anaplan and Data Operations perspective, it’s extremely helpful for mapping account hierarchies, data flows between systems (Salesforce, enrichment..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302) Abdennour B. Final Year Computer Science Engineering Student > "it has a grid , snapping ,layers.. although to be technically pricise ,lucidchart is better for production in theory , but it can be a failure in practice..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) Abdennour B. Final Year Computer Science Engineering Student > "Draw.io is a functional utility , while lucidchart is a premium SaaS Platform , it is for users who need a lightweight ,cost free tool that works offline..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) François P. CTO > "Their customer retention people are aggravating to deal with while trying to close the account and be reimbursed for services not used." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7086034) LW Laura W. Marketing Coordinator > "The template library is rich and it can be used to visualize complicated event processes fast so that the whole team can easily interpret the plan." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7096081) SK Sandeep K. Technical Architect > "UML is not fully compatible. Whenever a new UML diagram needs to be built , it does not support all the syntax , which is very much painful experience." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6856097) Abdennour B. Final Year Computer Science Engineering Student > "The massive pre-built templates is a lifesaver (you dont have to build data pipelines or state machines from absolute scratch . where the platform shines is..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) Abdennour B. Final Year Computer Science Engineering Student > "you havent re-planned the layout , you spend more time fixing " line spaghetti" than thinking about the engineering." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) Annpurna S. Marketing Data Ops Lead > "From an Anaplan and Data Operations standpoint, it helps bridge the gap between technical and non-technical teams by making workflows and dependencies easy..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302) TO Tyra O. People Operations Specialist II > "Just can take a try or two-- not a huge deal, but when it happens more than once, it can get frustrating or slow me down!" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7159649) BY Brian Y. Visa Consulting Specialist > "The templates in-built, linkable diagrams and the comment option ensure that the lawyers, clients and operational staff are always on track without having to..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7057710) CH Chloe H. Fractional COO > "Sometimes I felt limited by the way the shapes are able to be edited and there are issues with requiring guest users to create accounts... slowing down the..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6577027) IS Ignacio S. Real Estate Agent > "Users like Lucidchart's wide library of templates and straightforward design capabilities enjoy how quick and easy it is to quickly create customized project..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7019920) Christopher R. Manager of Mobile Development > "Lucid charts is a bulky, poor interface, that is is hard to use." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7146611) SM Sakshi M. Digital Marketing Specialist > "The template library will reduce the amount of time spent setting up and the design output will appear professional even without design knowledge." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7138901) VR Verified Reviewer Salesforce Application Administrator > "Not sure if it was browser related, but navigation of click & drag instead of scrolling gets tedious on larger diagrams" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7000960) JM Jack M. Finance Associate > "It’s intuitive — you can include and move around shapes, adjust layouts quickly, and it feels smooth. Plus, working with others is easily done since everyone..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865490) VR Verified Reviewer Senior Staff Software Development Engineer > "Dragging the edges of object, or getting the arrows to connect properly, can also be tricky." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864742) Alexa R. Brand Growth Intern > "It was the best platform to combine creative and analytical thinking into organized and structured templates that make my work easier to manage and present!" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865239) VR Verified Reviewer PhD researcher > "Also, i have noticed that the performance can slow down with larger or more complex diagrams, which can be a bit frustrating and impact productivity." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6390073) PP Prachi P. Senior Manager > "Excellent for basic diagramming, and the integration with Confluence makes it very useful for creating comprehensive documentation." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7100145) BS Breezy S. Program Manager > "Double clicks to access a spelling error to allow for correction is sometimes clunky. " [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864611) Annpurna S. Marketing Data Ops Lead > "This has been especially valuable when aligning with stakeholders, onboarding new team members, and explaining technical concepts to non-technical partners." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302) Abdennour B. Final Year Computer Science Engineering Student > "it is the least bad option for visual documentation." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) Annpurna S. Marketing Data Ops Lead > "What we liked most about Lucidchart is how easily it allows us to visualize complex systems and processes." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302) NP Nicolas P. Cloud Engineer > "At first the UI for the folders it's a bit confusing, it gets some getting used to." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858441) VR Verified Reviewer Customer Success > "Being able to have a colleague jump into a diagram I was building and edit it live saved a lot of back-and-forth." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7147704) OT Olivia T. Student > "It felt like I could only make 3 diagrams at a time and there's a limit to how many shapes I can use." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6793195) PS Pereira S. Informatics Engineer > "In addition to the incredible diagramming capabilities, LucidChart has also integrated with AI to allow us create complex systems and visualise databases,..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046) JM Jack M. Finance Associate > "It can be hard to handle large layouts as cleanly as I'd like." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865490) VR Verified Reviewer Sales Tools Optimization Specialist > "It allows me to create really robust process maps, that's my main use case for that. Since I learned how to use it, every time I talk to with somebody about..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6557051) Abdennour B. Final Year Computer Science Engineering Student > "it is frustrating to have the software become the bottleneck of your thought process ..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) VR Verified Reviewer Customer Success > "Lucidchart gave those visuals a level of polish and clarity that made them actually useful in meetings and presentations." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7147704) LH Liam H. HR Onboarding Advisor > "Sometimes I feel it can be a little bit fiddley to use the product like when inserting lines, I'd need to zoom in to get them where I wanted them" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6487347) VR Verified Reviewer Senior Frontend Engineer. > "It is web browser based, which enables me use it for my diagramming needs on any desktop device without first installing software." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6591870) SN Surya N. Solutions Architect > "It unnecessarily puts bends in the connectors. " [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6851310) FY Faz Y. EMEA Product Manager > "We replaced diagrams.co with Lucid chart because of it's greater range of features and team collab was superior." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7082137) GT Gary T. Solutions Architect > "Large, complex diagrams can sometimes cause lag or slow performance, especially multiple users are working on them." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6752331) MM Manuela M. Interior Designer > "Lucidchart has a great collection of shapes and other diagramming tools making ot possible to create visualization diagrams for any process despite their..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840029) DB Dennis B. HR Manager > "The free plan is very limited, which makes it hard to get much done without upgrading." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858880) PS Pereira S. Informatics Engineer > "This platform support a wide range of diagrams and thus allow us to create technical and complex diagrams such as network diagrams , mind maps and process..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046) IB Iordan B. Technical Program Manager > "The search option didn't seem to work where I was looking for say a specific visual with text" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6830191) VM Valentina M. Sales and Marketing Manager > "With Lucidchart, we no longer do things blindly but instead, we create clear visual diagrams that help us to see what we are doing and how we are planning to..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6853819) VR Verified Reviewer PhD researcher > "one area that I think could be improved is the user interface because at some times it feels cluttered and overwhelming." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6390073) PS Pereira S. Informatics Engineer > "I love that it is cloud based hence allow us to create, edit and visualize diagrams from anywhere using any device that is connected to the internet." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046) GP Gerald P. Sr. Salesforce Developer > "I don't love the auto-included conditional rules that come in on the templates." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6829664) Chuck K. Software Engineer > "Lucid has a lot of flexibility, offers a wide variety of shapes to use, and makes it easy to quickly create a variety of charts and diagrams." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6881685) BB Brian B. Software developer > "some features and options are hidden in menus or completely unavailable" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6754048) PS Pereira S. Informatics Engineer > "LucidChart enable us to collaborate on realtime which enable us to work on projects collectively without any hitches or regardless of our locations." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046) MA Mohammad A. Consultant > "Sometimes the chart becomes too bulky and quite difficult to manage." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6763812) DB Dennis B. HR Manager > "I’ve been using Lucidchart to create flowcharts, process maps, and org charts, and it’s been a huge time-saver." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858880) AG Alex G. Software Support > "Some functionality isn't available and pricing isn't favorable." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6422019) AH Aaron H. Sales and Inventory Analyst > "Allows me to document processes and share with the team to properly divide roles by customers on our team, which has been huge!" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6449248) SM Salina M. Director > "The costs of the paid version/ It was not value for money for the amount of charts i was making" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6582495) VR Verified Reviewer Data Scientist > "I can jump in, sketch out a system or flowchart in minutes, and share it with my team without any friction." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6869411) SR Sam R. Business and Data Analyst > "However, it's user experience can be made frustrating when trying to do some simple diagram tasks." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6461472) BY Brian Y. Visa Consulting Specialist > "I like the way Lucidchart enables me to draw process flow of visas in a fast manner." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7057710) BG Bekee G. Developer, Consultant > "I am trying to remember if it has templates to kickstart a project, but I found the implementation of creating unique wireframes/screens to be cumbersome..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6267902) VM Valentina M. Sales and Marketing Manager > "Lucidchart has a drag and drop diagramming editor which makes it effortless to build diagrams." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6853819) AT Aleksandra T. Designer > "they blatantly lie about the price on their services and they are impossible to cancel." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6811111) VR Verified Reviewer Admin > "The collaboration features are especially helpful for teams, and the interface is clean and intuitive." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7147531) ER Eduardo R. Staff Product Manager > "Sometimes can be hard to find what you need, especially if you have too many charts." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6837620) LG Laura G. Project Manager > "Lucidchart uses drag and drop technology for creating diagrams which saves us from the hassles of writing codes." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6771373) CB Charlie B. Senior Consultant > "A bit difficult to integrate into other platforms." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840485) JF Joe F. Associate Professor of Law > "Lucidchart allows us to use intelligent tools to create diagrams and charts which has been a key game changer." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6507864) OT Olivia T. Student > "The free version of Lucidchart is very limiting." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6793195) LS Lindsey S. Director of Marketing Operations > "Lucidchart helped me build out our original user marketing for our startup, and present it to my CEO for feedback." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7047302) VR Verified Reviewer Compliance Specialist > "The slide creation feature is a little clunky and can be frustrating when trying to edit and add to the stuff already there." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___4955507) VR Verified Reviewer Director > "We love what we can do with it to illustrate complex processes, and we love that it integrates with other systems we use." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864506) KK Kate K. CRM Consultant > "I always accidentally click it instead of the shape library." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840573) YS Yatharth S. DevOps Engineer > "I especially appreciated the wide range of pre-built templates and drag-and-drop elements you have on stack, that makes diagramming quick and efficient." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6835150) LM Lorena M. BD Manager > "Unfortunately, for few months I forgot to cancel my subscription. Once I had cancelled my subscription, I thought that was the end of charges to my card. But..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#SoftwareAdvice___4905073) Qi W. Customer Success Architect > "Overall experience with Lucidchart is great, I enjoy making some beautiful charts with Lucidchart, it's my default tool if I need to draw something." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6866412) AT Aleksandra T. Designer > "I cannot rely on the company that rips its customers." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6811111) DN David N. Senior System Administrator > "Live collaborations with other team members within the same file is nice and works as expected." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7137929) PG Paulo G. QA Automation Engineer > "I have faced problems with Quip integration." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6464409) [View Reviews](https://www.capterra.com/p/146136/Lucidchart/reviews/) LS Louis S. CTO > "It combines tasks, docs, dashboards, automations, and team communication in one place, which reduces tool sprawl and improves visibility." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7145614) NK Nathan K. Owner > "I did, unfortunately, notice lag in creating tasks. When I would quickly add tasks, subtasks, and quickly add notes and info on those items, it would take a moment to load up." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7146668) BT Brianna T. Lead Editor > "ClickUp is multi-functional and you can do a lot of things on the platform (such as track time, create workflows, store documents, create and track goals, etc.)" [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7125243) MD Miguel D. IT Manager > "mobile app is not so usefull as the desktop app, if you want full features, you need to upgrade the price plan getting more cost for almost the same things." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7162328) AN Annah N. Business Analyst > "One of the biggest advantages has been it's reporting and dashboard capabilities, which allow us to monitor key metrics such as sales pipeline, project completion rates, team..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7170737) Shyam Kishor P. Developer > "The learning curve is incredibly steep, and the user interface can feel very overwhelming and cluttered when you are first setting things up. Because it does so much, it took me a..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7151851) EC Erica C. VP of Creative > "We moved different teams from different tools (Trello, Basecamp, Google spreadsheets, etc) years ago and combined everything into ClickUp, which brought all teams to the same..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7136964) KM Katsia M. Director > "I also wish that the proofing add on would allow me to do frame by frame review, as right now, it’s not detailed enough for the video team." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7113473) AN Annah N. Business Analyst > "It also provides us with a centralized digital workspace that has simplified data management by consolidating property listings, contracts, client communications and supporting..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7170737) MH MaryHelen H. Sr Content Marketing Specialist > "I dislike the chrome extension which was a big feature of getting us into the app,the "send to clickup" chrom extensoin that works with gmail doesnt really work well on my computer." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7067685) KH Kira H. Software Tester > "It successfully moves beyond the rigid structures of traditional project management software, allowing users to customize views(from elegant Kanban boards to detailed Gantt..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7156613) Jen P. Director > "Stability after major updates — every time ClickUp rolls out a large update, there tend to be bugs that can disrupt daily workflow." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7130609) EJ Emily J. Client Services Manager > "The calendar is an essential tool in planning the schedule of our booking with the maintenance issues, which makes sure that we do not book the same property twice when they are..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7083371) AD Alexandre D. Secretary General > "There was a problem with slow loading times while performing larger projects in which the numbers of subtasks to be worked out were high, reported by some team members." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7172277) MC Miracle C. Owner > "The ability to customize views, create detailed task workflows, and collaborate with my team in real time makes it much easier to stay organized." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7151850) Wes P. Principal Software Engineer > "For some projects the App's performance can get very sluggish. If the standard free features aren't sufficient, required ad-dons can be rather expensive." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7103768) KH Kira H. Software Tester > "Theres ability to centralize tasks, docs, and goals in one cohesive ecosystem eliminates digital friction and significantly elevates daily productivity." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7156613) MARWA B. Designer > "Sometimes the app can be slow or laggy, particularly on large projects, and some advanced features are only available in paid plans." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7133227) VR Verified Reviewer marketing manager > "I also liked the level of customization, especially the ability to set up views, statuses, and workflows in a way that matched how the team actually worked." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7121460) NI Nida I. Creative head > "The complexity of interface is overwhelming due to the multitude of features and customization options, which can make it difficult for new users to navigate and fully utilize the..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6566288) VR Verified Reviewer Science Communication Technician > "People like ClickUp because it puts tasks documents, chats and project tracking all in one place, so they don't need to use more than one tools." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7132351) TM Tracy M. BIM Manager > "Unfortunately, I need to upgrade to a paid subscription to continue using the Timesheets feature, which is one of the main reasons for using ClickUp, and I can use a free version of..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6623329) NN Nabil N. IT Manager > "ClickUp replaced a few tools for us and mostly delivered on that promise. Once people get past the learning curve it sticks, and the customization options mean it adapts to how your..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7130331) Craig T. Director of Marketing > "Often, there are too many emails and recurring issues with closing out projects each month." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7100524) JAF Jane Abegail F. Customer Service > "It keeps tasks, projects, and deadlines organized, makes team collaboration simple, and helps me stay productive every day." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7099227) AD Alexandre D. Secretary General > "The first time installation was daunting due to the many available features and took more effort than anticipated to get set-up as needed." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7172277) AH Arielle H. CEO > "Having separate workspaces for different departments aka "hats" (even as a solopreneur) is instrumental in keeping things running smoothly- such as an area for Marketing Planning (as..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7048596) Brendan R. Workshop Manager > "The flip side of having so many features is that the platform can feel very cluttered and overwhelming at first." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7175978) VR Verified Reviewer HR coordinator > "I love the variety of things you can do on CU like taking notes, creating polls and questionnaires, managing employees" [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7146120) IA Ibrahim A. Admin > "It can also be slightly slow or buggy at times, especially with larger workspaces." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7131662) RM Rene M. IT Manager > "I appreciate its customizable views (List, Board, Gantt) and the way it consolidates tasks, documents, goals, and chat into one platform." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7067350) Andrew M. Architect > "There are features that exist but have terrible UX like the mind map and the whiteboard or whatever it’s called." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7087056) EB Erick B. Director of Design and Research > "Overall the experience using ClickUp is amazing,offer highly customization workspace and multiple task view that make managing tasks efficient." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7169234) PL Pilar L. Trade marketing analyst > "To change the asignees of people in the process, the automations a lot of times do not work well and we have to asignee manually" [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7014175) Kristin R. General manager > "It’s inexpensive and covers so many of our needs ranging from process documentation to simple task management to complex project management and automated integrations with other..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7036486) Rajiv S. Machine Learning Consultant > "Pages take long time to load and sometimes mobile app crashes." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7076116) AD Alexandre D. Secretary General > "In addition, the calendar function is helpful in coordinating deadlines between departments and the company's overall roadmap." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7172277) Rajiv S. Machine Learning Consultant > "There are too many features I do not use, making the screen look very busy." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7076116) VR Verified Reviewer QA Engineer > "The Ask AI feature makes it very easy to modify and narrate content, and bug reporting and tracking are simple with a clean, user-friendly design." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7137107) EB Erica B. COO > "I noticed minor lag when working on larger projects." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7155902) Katie C. Founder > "I appreciate the automation features, although I sometimes felt limited when what I wanted to accomplish through automation wasn't available for me (I happen to be a person who..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7098697) MS Marvin S. Lead Product Development > "It can be unreliable, from just beeing very slow in general, to loading issues that keep cropping up where I can't edit Task descriptions because the field is just in a loading loop." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6420464) AD Alexandre D. Secretary General > "The automation capabilities have saved us tons of time on repetitive tasks, and the team collaboration tools kept us informed across teams." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7172277) MD Madalin D. CEO > "Still broken. And just when I thought I’d seen it all, someone from support reached out today with this confusing explanation: apparently, for workspaces created before June 11,..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6846311) AD Alexandre D. Secretary General > "We have the flexibility to customize task views which helps when it comes to managing cross team workflows." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7172277) EJ Emily J. Client Services Manager > "Customer care is not very responsive to syncing problems." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7083371) VR Verified Reviewer Project Manager > "I also like how I can set tasks for people and have different views for field staff, invoicing etc." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7152219) LS Louis S. CTO > "Notifications can become noisy until properly tuned" [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7145614) AN Annah N. Business Analyst > "We've been using Clickup for over 2years as our primary work management platform and it has become one of the most valuable tool in our day to day operations." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7170737) MA Mallory A. Director of Operations > "There is a pop up about updating sometimes that doesnt always work correctly." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7132158) Jen P. Director > "It allows us to build systems that actually match how our team works vs. forcing us into a rigid structure." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7130609) VR Verified Reviewer Co-founder > "It gets expensive at scale and some of the premium options are only available with larger subscription plans." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6856399) RM Rene M. IT Manager > "As an IT manager coordinating offshore hiring projects, it has helped centralize communication, streamline workflows, and improve transparency across teams." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7067350) VR Verified Reviewer Machine Learning Engineer > "That said, creating tasks in the right spot can feel overwhelming at times, and I wish that part was a bit more intuitive." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6880643) AH Arielle H. CEO > "My operations are now more organized than ever, and it's easier to collaborate on projects with my team without having to spend an excessively heavy amount of money adding seats to..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7048596) KT Katie T. Vp Operations > "The notifications often got ignored by my collaborators- it's hard to figure out the noise from the meaningful and it'd be helpful to have some guidance on how to make the software..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6563670) VR Verified Reviewer Bookkeeper > "Multiple ways to collaborate within a firm - highly customizable and works for different visual styles (Gantt, bird's eye, task by task) depending on the user's preference." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7044797) AC Alexandra C. Clerk > "For my boss who is gen. X he found it a bit frustrating at times and it did not flow to other programs well and he struggled with the process." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7006683) MC Miracle C. Owner > "My overall experience with ClickUp has been positive. Once I got past the initial learning curve, it became a powerful tool for organizing projects, tracking tasks, and collaborating." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7151850) Gisel B. Marketing and Digital Communication Specialist > "On the other hand, it also means that there are at times too many features that cause some general issue, especially when dealing with large data and multiple integrations." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6508522) VR Verified Reviewer Sr Manager, Digital Marketing > "The flexibility that makes it powerful also makes it easy to set up poorly and hard to enforce consistency across users. If you have someone dedicated to maintaining the workspace it..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7128757) MS Marvin S. Lead Product Development > "Upselling, they are constantly trying to upsell you, from AI to courses to the business plus plan (which on their pricing page they don't even list, but they love gating little..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6420464) Katie C. Founder > "Overall, I think ClickUp is capable of doing a LOT for those managing small to large-scale projects with various team sizes." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7098697) Shana O. Principal > "For instance, if I wanted to view all of my upcoming article briefs I can not do that." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7066539) IH Izzy H. Marketing Manager > "Combines task management, docs, time tracking, goals and chat boxes so i can easily communication and delegate task within my team." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6822535) FR Frank R. Billing Specialist > "Honestly, it took us longer to get our finance team comfortable than the set up itself." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7138522) VR Verified Reviewer IT > "Click Up provides a wide range of features such as task management, time tracking, Gantt charts, and goal tracking, all in one platform." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6611175) MR Martina R. CEO and founder > "ClickUp had great potential, but their sudden pricing shifts and lack of clear customer communication make it hard to trust them as a long-term solution." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6692493) SC Sarah C. Teacher Success Manager > "It makes it easy to manage tasks, to-do lists, and priorities across a whole team. As we collaborate together on our project, ClickUp keeps everyone on the same page." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7056138) VR Verified Reviewer Sr Manager, Digital Marketing > "Too many features working against each other." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7128757) VR Verified Reviewer Sales Tools Optimization Specialist > "ClickUp can make your work more organized by allowing you to create various spaces in which you can divide your companies or departments to make your tasks be where they belong." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6527353) SS Summer S. Office Manager > "There are potentially to many places to track tasks to the level that some get lost, behind different labels/folders/tabs." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6677005) Gisel B. Marketing and Digital Communication Specialist > "The key distinctive aspect of ClickUp that can help users manage projects more efficiently is the ability to switch between the Gantt chart, the Kanban board, and the list view." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6508522) JO Jennifer O. Customer service representative > "It's slow sometimes when I open the app to input details, atimes it takes so much time to load stuffs, which can be a bit frustrating." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6543330) VR Verified Reviewer Full stack developer > "It provides the best options for organizing project sprints, categorizing project functions, setting task statuses, and assigning tasks to team members efficiently." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6685094) MD Martin D. Managing Director > "I had a period a couple of months in where for whatever reason i stopped using it and cracked on with a busy period and when I came back to it, there was far too much time required..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6582232) Shyam Kishor P. Developer > "ClickUp is an incredibly flexible, feature-packed hub that handles project collaboration and automations beautifully." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7151851) SB Sabre B. Systems Strategist > "It wouldn’t save what I wrote in a task description" [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7136027) ZW Zach W. Enterprise Account Manager > "Overall my experience transitioning to using Clickup was good. Once I got past the learning curve it made keeping track of all my projects way easier and my whole team was finaly on..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7168111) VR Verified Reviewer Art > "The interface is a little hard to understand." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7102941) [View Reviews](https://www.capterra.com/p/158833/ClickUp/reviews/) ## User interface 4.55 (2,258) [ClickUp](https://www.capterra.com/p/158833/ClickUp/) 4.63 (4,604) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Lucidchart 17/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/146136/Lucidchart/#features) ClickUp Top features 31/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/158833/ClickUp/#features) ### Recognition Lucidchart is recognized as a top-rated tool in 2 Capterra Shortlist reports ClickUp is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Lucidchart Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ClickUp Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Lucidchart - By Lucid Software - Located in United States - Founded in 2010 ClickUp - By ClickUp - Located in United States - Founded in 2016 ## 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