# Compare Lucidchart vs draw.io 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Lucidchart and draw.io based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/146136-166985/Lucidchart-vs-draw-io --- # Lucidchart vs draw.io Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Lucidchartdraw.io2/4 selected [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.5 (2,254)](https://www.capterra.com/p/146136/Lucidchart/reviews/) [draw.io](https://www.capterra.com/p/166985/draw-io/)[4.6 (771)](https://www.capterra.com/p/166985/draw-io/reviews/) [## Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.5 (2,254)](https://www.capterra.com/p/146136/Lucidchart/reviews/) Starting Price $9.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [2,254 reviews](#user-reviews) Positive 2,135 Neutral 94 Negative 25 [## draw.io](https://www.capterra.com/p/166985/draw-io/)[4.6 (771)](https://www.capterra.com/p/166985/draw-io/reviews/) Starting Price €5.00/month Value-for-Money 4.7 Functionality 4.4 Ease of Use 4.5 Customer Service 4.2 Reviews Sentiment Based on [771 reviews](#user-reviews) Positive 737 Neutral 31 Negative 3 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Diagram Software Best performer 38 / 42 Only Lucidchart - Access Controls/Permissions - API - Auto Update 14 / 42 User satisfaction User satisfaction 4.5 User reviews[2,254](https://www.capterra.com/p/146136/Lucidchart/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.4 Customer support 4.3 User satisfaction 4.6 User reviews[771](https://www.capterra.com/p/166985/draw-io/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.7 Customer support 4.2 Price starts from Price starts from $9Flat Rate, Per Month - Free version - Free trial Price starts from €5Per Month - Free version - Free trial Best for Best for Lucidchart is used by engineering teams, project managers, product and UX designers, IT professionals, operations staff, HR departments, finance teams, executives, and sales and marketing personnel. Best for Designed for developers, IT, network admins, designers and process analysts, it is a web-based tool that helps create, publish and share diagrams in various formats. ## User reviews Pros & cons BK Blerta K. Language Instructor > "The user friendliness in relation to the template library is superb and our instructors are able to quickly create beautiful sentence structure trees and..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7119703) BK Blerta K. Language Instructor > "The higher price groups provide bad value to money to use certain education templates and tracing the changes and versions of the collaborative diagrams..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7119703) BY Brian Y. Visa Consulting Specialist > "The templates in-built, linkable diagrams and the comment option ensure that the lawyers, clients and operational staff are always on track without having to..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7057710) DL Drew L. SR SYS Administrator > "They have a really frustrating licensing structure, where many features are only available for enterprise plans - this isnt always feasible when you have a..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7131649) Annpurna S. Marketing Data Ops Lead > "From an Anaplan and Data Operations perspective, it’s extremely helpful for mapping account hierarchies, data flows between systems (Salesforce, enrichment..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302) Abdennour B. Final Year Computer Science Engineering Student > "it has a grid , snapping ,layers.. although to be technically pricise ,lucidchart is better for production in theory , but it can be a failure in practice..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) Abdennour B. Final Year Computer Science Engineering Student > "Draw.io is a functional utility , while lucidchart is a premium SaaS Platform , it is for users who need a lightweight ,cost free tool that works offline..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) François P. CTO > "Their customer retention people are aggravating to deal with while trying to close the account and be reimbursed for services not used." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7086034) LW Laura W. Marketing Coordinator > "The template library is rich and it can be used to visualize complicated event processes fast so that the whole team can easily interpret the plan." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7096081) SK Sandeep K. Technical Architect > "UML is not fully compatible. Whenever a new UML diagram needs to be built , it does not support all the syntax , which is very much painful experience." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6856097) Abdennour B. Final Year Computer Science Engineering Student > "The massive pre-built templates is a lifesaver (you dont have to build data pipelines or state machines from absolute scratch . where the platform shines is..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) Abdennour B. Final Year Computer Science Engineering Student > "you havent re-planned the layout , you spend more time fixing " line spaghetti" than thinking about the engineering." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) Annpurna S. Marketing Data Ops Lead > "From an Anaplan and Data Operations standpoint, it helps bridge the gap between technical and non-technical teams by making workflows and dependencies easy..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302) CH Chloe H. Fractional COO > "Sometimes I felt limited by the way the shapes are able to be edited and there are issues with requiring guest users to create accounts... slowing down the..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6577027) IS Ignacio S. Real Estate Agent > "Users like Lucidchart's wide library of templates and straightforward design capabilities enjoy how quick and easy it is to quickly create customized project..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7019920) VR Verified Reviewer Salesforce Application Administrator > "Not sure if it was browser related, but navigation of click & drag instead of scrolling gets tedious on larger diagrams" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7000960) MM Manuela M. Interior Designer > "Lucidchart has a great collection of shapes and other diagramming tools making ot possible to create visualization diagrams for any process despite their..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840029) IB Iordan B. Technical Program Manager > "The search option didn't seem to work where I was looking for say a specific visual with text" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6830191) SM Sakshi M. Digital Marketing Specialist > "The template library will reduce the amount of time spent setting up and the design output will appear professional even without design knowledge." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7138901) VR Verified Reviewer Senior Staff Software Development Engineer > "Dragging the edges of object, or getting the arrows to connect properly, can also be tricky." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864742) JM Jack M. Finance Associate > "It’s intuitive — you can include and move around shapes, adjust layouts quickly, and it feels smooth. Plus, working with others is easily done since everyone..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865490) VR Verified Reviewer PhD researcher > "Also, i have noticed that the performance can slow down with larger or more complex diagrams, which can be a bit frustrating and impact productivity." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6390073) BY Brian Y. Visa Consulting Specialist > "I like the way Lucidchart enables me to draw process flow of visas in a fast manner." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7057710) BS Breezy S. Program Manager > "Double clicks to access a spelling error to allow for correction is sometimes clunky. " [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864611) Alexa R. Brand Growth Intern > "It was the best platform to combine creative and analytical thinking into organized and structured templates that make my work easier to manage and present!" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865239) Abdennour B. Final Year Computer Science Engineering Student > "it is the least bad option for visual documentation." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) PP Prachi P. Senior Manager > "Excellent for basic diagramming, and the integration with Confluence makes it very useful for creating comprehensive documentation." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7100145) GP Gerald P. Sr. Salesforce Developer > "I don't love the auto-included conditional rules that come in on the templates." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6829664) LS Lindsey S. Director of Marketing Operations > "Lucidchart helped me build out our original user marketing for our startup, and present it to my CEO for feedback." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7047302) NP Nicolas P. Cloud Engineer > "At first the UI for the folders it's a bit confusing, it gets some getting used to." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858441) Annpurna S. Marketing Data Ops Lead > "This has been especially valuable when aligning with stakeholders, onboarding new team members, and explaining technical concepts to non-technical partners." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302) OT Olivia T. Student > "It felt like I could only make 3 diagrams at a time and there's a limit to how many shapes I can use." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6793195) YS Yatharth S. DevOps Engineer > "I especially appreciated the wide range of pre-built templates and drag-and-drop elements you have on stack, that makes diagramming quick and efficient." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6835150) JM Jack M. Finance Associate > "It can be hard to handle large layouts as cleanly as I'd like." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865490) Annpurna S. Marketing Data Ops Lead > "What we liked most about Lucidchart is how easily it allows us to visualize complex systems and processes." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302) Abdennour B. Final Year Computer Science Engineering Student > "it is frustrating to have the software become the bottleneck of your thought process ..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) Kevin J. Operations Project Coordinator > "Lucidchart offers enhanced data security features which help us to securely work on our data when creating diagrams." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840818) LH Liam H. HR Onboarding Advisor > "Sometimes I feel it can be a little bit fiddley to use the product like when inserting lines, I'd need to zoom in to get them where I wanted them" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6487347) ES Elamathi S. Software Development Engineer II > "I'd like that we can collaborate and add both the design systems and the flows in one place so that we can work out a feature/epic in one place." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6829601) SN Surya N. Solutions Architect > "It unnecessarily puts bends in the connectors. " [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6851310) PS Pereira S. Informatics Engineer > "In addition to the incredible diagramming capabilities, LucidChart has also integrated with AI to allow us create complex systems and visualise databases,..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046) GT Gary T. Solutions Architect > "Large, complex diagrams can sometimes cause lag or slow performance, especially multiple users are working on them." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6752331) VR Verified Reviewer Sales Tools Optimization Specialist > "It allows me to create really robust process maps, that's my main use case for that. Since I learned how to use it, every time I talk to with somebody about..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6557051) DB Dennis B. HR Manager > "The free plan is very limited, which makes it hard to get much done without upgrading." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858880) VR Verified Reviewer Senior Frontend Engineer. > "It is web browser based, which enables me use it for my diagramming needs on any desktop device without first installing software." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6591870) AT Aleksandra T. Designer > "they blatantly lie about the price on their services and they are impossible to cancel." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6811111) AB Abhishek B. Principal Developer > "The ability to link diagrams to external data sources like Google Sheets and Excel is a powerful feature." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6829761) ER Eduardo R. Staff Product Manager > "Sometimes can be hard to find what you need, especially if you have too many charts." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6837620) FY Faz Y. EMEA Product Manager > "We replaced diagrams.co with Lucid chart because of it's greater range of features and team collab was superior." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7082137) CB Charlie B. Senior Consultant > "A bit difficult to integrate into other platforms." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840485) VR Verified Reviewer Alignment Director > "The bests part are it being a cloud platform with excellent response, robust features, and the ability to share/embed." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6829598) VR Verified Reviewer PhD researcher > "one area that I think could be improved is the user interface because at some times it feels cluttered and overwhelming." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6390073) PS Pereira S. Informatics Engineer > "This platform support a wide range of diagrams and thus allow us to create technical and complex diagrams such as network diagrams , mind maps and process..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046) KK Kate K. CRM Consultant > "I always accidentally click it instead of the shape library." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840573) VM Valentina M. Sales and Marketing Manager > "With Lucidchart, we no longer do things blindly but instead, we create clear visual diagrams that help us to see what we are doing and how we are planning to..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6853819) AM Ashley M. Office Manager > "There's really nothing to like "least, but if I had to, occasionally, my boxes don't copy over correctly (that could be user error)" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6301400) PS Pereira S. Informatics Engineer > "I love that it is cloud based hence allow us to create, edit and visualize diagrams from anywhere using any device that is connected to the internet." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046) SM Sean M. Client Lead > "Could be a user error, but several of us on my team are interrupted by navigating away and then trying to come back to it." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6330324) MC Melody C. Software Engineer > "Creating blocks, editing text, and customizing the visualization of charts is very intuitive." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6835485) AT Aleksandra T. Designer > "I cannot rely on the company that rips its customers." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6811111) Chuck K. Software Engineer > "Lucid has a lot of flexibility, offers a wide variety of shapes to use, and makes it easy to quickly create a variety of charts and diagrams." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6881685) BB Brian B. Software developer > "some features and options are hidden in menus or completely unavailable" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6754048) PS Pereira S. Informatics Engineer > "LucidChart enable us to collaborate on realtime which enable us to work on projects collectively without any hitches or regardless of our locations." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046) MA Mohammad A. Consultant > "Sometimes the chart becomes too bulky and quite difficult to manage." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6763812) DB Dennis B. HR Manager > "I’ve been using Lucidchart to create flowcharts, process maps, and org charts, and it’s been a huge time-saver." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858880) RN Ram N. Software Engineer > "Lucidchart icons are sometimes difficult to navigate." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6322802) FA Frank A. On Site Technician > "When designing network maps for the first time it didn't take me long to find out how to get new icons and my first one finished in under 2 hours." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6838846) AG Alex G. Software Support > "Some functionality isn't available and pricing isn't favorable." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6422019) AH Aaron H. Sales and Inventory Analyst > "Allows me to document processes and share with the team to properly divide roles by customers on our team, which has been huge!" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6449248) SM Salina M. Director > "The costs of the paid version/ It was not value for money for the amount of charts i was making" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6582495) VR Verified Reviewer Data Scientist > "I can jump in, sketch out a system or flowchart in minutes, and share it with my team without any friction." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6869411) SR Sam R. Business and Data Analyst > "However, it's user experience can be made frustrating when trying to do some simple diagram tasks." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6461472) MM Manuela M. Interior Designer > "As an Interior Designer, Lucidchart's powerful diagramming features has given me the most successful experience when creating diagrams." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840029) BG Bekee G. Developer, Consultant > "I am trying to remember if it has templates to kickstart a project, but I found the implementation of creating unique wireframes/screens to be cumbersome..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6267902) VM Valentina M. Sales and Marketing Manager > "Lucidchart has a drag and drop diagramming editor which makes it effortless to build diagrams." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6853819) OT Olivia T. Student > "The free version of Lucidchart is very limiting." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6793195) LG Laura G. Project Manager > "Lucidchart uses drag and drop technology for creating diagrams which saves us from the hassles of writing codes." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6771373) VR Verified Reviewer Compliance Specialist > "The slide creation feature is a little clunky and can be frustrating when trying to edit and add to the stuff already there." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___4955507) JF Joe F. Associate Professor of Law > "Lucidchart allows us to use intelligent tools to create diagrams and charts which has been a key game changer." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6507864) LM Lorena M. BD Manager > "Unfortunately, for few months I forgot to cancel my subscription. Once I had cancelled my subscription, I thought that was the end of charges to my card. But..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#SoftwareAdvice___4905073) [View Reviews](https://www.capterra.com/p/146136/Lucidchart/reviews/) VR Verified Reviewer Sr. Solutions Architect > "draw.io is my default tool for creating diagrams for professional projects. While there aren't any super premium features, It's totally free and comes..." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___6800429) DS Darren S. Product Owner > "I keep coming back to draw.io as the alternatives have not been able to convince me to switch." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___7065960) SM Shreyash M. Manager > "It has all shapes you would need to create system designs and flow shafts pretty easily" [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___6880774) PKM Parveen Kaur M. Student > "Additionally, having to save the file to your PC before starting can be inconvenient, especially if you decide to switch templates mid-way." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___6565417) PKM Parveen Kaur M. Student > "Draw.io offers some solid templates for beginners, making it a decent choice for simple diagramming." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___6565417) KW Ketmanto W. Application Support Engineer I > "Sometimes, the icons appear outdated." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___7061167) Hein Htet Z. Network Engineer > "It's a powerful and flexible tool for creating network diagrams, technical visuals." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___6773054) SM Shreyash M. Manager > "Sometimes moving an item derails all arrows" [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___6880774) JO Joshua O. Infrastructure Engineer > "One of the most amazing things is that you can export as a PDF for presentation purposes for free." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___6375517) VR Verified Reviewer Sr. Solutions Architect > "It's not as convenient as other diagramming tools, although you can share the cloud files. " [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___6800429) David P. Director > "The immediate thing that was enjoyed within draw.io is the templates and selection of icons, later I found I could also search the icons with key words,..." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___5021446) Sunitha H. NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR > "For example, when creating complex diagrams, elements often overlap with each other which can make selecting the desired elements difficult." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4832987) Evgeni K. ServiceNow Developer > "Draw.io provides an intuitive, user-friendly and drag-and-drop interface, no account required, supports a wide range of charts, diagrams, etc." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___6096655) Richard B. Managing Director > "Hard to see a con in this tool to be honest." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___7034777) MH Molly H. Software Engineer > "Comes with lots of symbols pre-integrated into the tool (AWS service Logos) which make it very quick and easy to create an AWS architecture diagram." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___6043340) JL Jaimy L. Data Scientist > "Sometimes I forget to save my work, and since it's a webtool, if you leave then the work is simply gone." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___6109638) SM Shreyash M. Manager > "Simple, effective and has all most of the basics narrowed down." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___6880774) BR Bishrut R. Junior Software Engineer > "The thing that I liked least about diagrams.net is as follows,- There are few shapes available, and the UI appears to be difficult to navigate sometimes..." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4144230) VR Verified Reviewer Full Stack Developer > "Draw.io is very intuitive, so anyone with any experience can start to use it from the first day, besides it offers a lot of useful tools that make..." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4859173) Suyogya G. General Manager > "The fact that draw.io does not have a lot of templates is something that I don't like." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4972927) BC Bernie C. CEO > "It is also much more customizable in the user interface as well." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___6789619) PP Paul P. Solutions Architect > "Have to take your time with the presentation - not as nice looking diagrams by default.." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___6078818) NB Nishant B. Low Code Executive > "I have had a good experience using draw.io, and I have been able to create quite a lot of flowcharts for business processes at my organization using..." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4957620) AS Alejandra S. Student > "The user interface of diagrams.net can be overwhelming at first because it can be a bit counterintuitive in terms of user-friendliness, as there are..." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4754566) PK Pranav K. Senior Consultant Development > "Draw.io comes with alot of icons and tools that helps to build complex flow diagram easily." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4856213) Geraldo Gana A. Administrativo > "Limited Integrations: Although the software has many integrations, the available integrations do not meet all my needs in some cases." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4567292) Dylan C. Software Developer > "I love that draw.io can be used entirely for free, there are no diagram types nor crucial diagramming features that are locked behind a paywall." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___6103720) TM Tomas M. CTO > "the delay when multiple users edit the same diagram, is complicated to use that way and you end up collaborating in different time frames" [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4377435) AK Alex K. Owner > "It allows me to attach drawings to projects in my custom built app." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4974535) TF Tom F. CEO > "The desktop apps sometimes feel a little weird." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4813635) Dylan C. Software Developer > "Nothing is locked behind proprietary formats, or predatory pricing. If you want the more enterprise features to collaborate with bigger teams, you're..." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___6103720) VR Verified Reviewer Student > "Although it's interface it's good, sometimes and specially for big diagrams it gets in the way of making the diagram and hard to see the actual diagram." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___3718515) JA Jenny A. Manager, Online Learning > "Great features that fit the majority of my use cases." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___6660900) CS Chitrang S. Software Engineer > "Also, customizations lack some advanced features which are sometimes required to explain high-end designs." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4712790) VR Verified Reviewer Individual Contributer > "Excellent sketch and design product." [See full review](https://www.capterra.com/p/166985/draw-io/#GetApp___7007187) VR Verified Reviewer Business Consultant > "You’re not going to impress your clients with anything fancy." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___5035532) JA Jenny A. Manager, Online Learning > "Great set of free shapes and icons." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___6660900) Haniel L. Software development Engineer II > "Compared to similar tools in the segment, it lacks some critical features like import from excel/cloud save that are stopping me from completely..." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___3496590) Suyogya G. General Manager > "One of the best features about draw.io is it's drag and drop feature which comes in handy all the time." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4972927) VR Verified Reviewer COO > "The quality is also quite low and it does not look very professional to use it in presentations." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4612114) BC Bernie C. CEO > "It is free and open-source and is quite powerful compared to its paid counterparts." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___6789619) LS Lee S. Visualisation Lead > "my overall experience with diagrams is that i cannot ever imagine going back to doing this manually or using any other software for the job." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___3598368) PK Pranav K. Senior Consultant Development > "It has very good integration with AWS services icons that really really helpful to build cloud architecture diagrams." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4856213) Christian K. Programmer Analyst > "Some of the object styles make it hard to read text, could be more adaptive for text color when changing the fill color of things." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___3436553) Harsh D. Researcher > "I love the ease of accessing different shapes and using various connectors to create appealing diagrams." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4882414) AJ Arnaud J. Computer Engineering student > "The way saving and loading files works can be tedious." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___3846340) AW Andualem W. Researcher > "Flexibility and accessibility: I find that diagrams.net is a flexible and accessible tool, as it can be used on a range of devices and platforms, and..." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4444630) VR Verified Reviewer Software Developer > "The collaboration could use more features as it is extremely hard for people to work on the same diagram at the same time due to the delays, so I..." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___3122286) Mehr U. Student > "Not only has it saved me a lot of time and effort when it comes to creating diagrams and charts for my assignments, but it has also proven to be a..." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4414785) VR Verified Reviewer Industry Principal Consultant > "Diagrams.net does not provide any cloud based storage solutions to store the flowcharts and processes." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___3500902) PKM Parveen Kaur M. Student > "This tool is functional, but I would recommend other options for a smoother experience." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___6565417) CM Camila M. Product Operations > "I think that the interface is sometimes not so easy to use, it could be better developed." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4614870) CM Camila M. Product Operations > "It is a platform that works very well for designing flows and diagrams, we use it a lot because it allows integration with a tool that we use with..." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4614870) BH Brian H. Software Engineer > "The lack of sharing and collaboration is disappointing but certainly not essential. " [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___3952431) Yash S. Software engineer > "It's very useful for creating entity relationship diagrams for databases, and also helps in creating high level design of systems through the visual..." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4618191) VR Verified Reviewer Software Developer > "It doesn't stick to the UML rules so if you did something wrong you'd never know but that comes at the cost of support for multiple types of diagrams." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___3122286) Sunitha H. NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR > "It has a drag & drop feature that makes it easy to work with and manipulate different shapes and lines." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4832987) VR Verified Reviewer Software Developer > "Other than that, the diagrams don't carry the professional look and feel that applications like Visual Paradigm provide." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___3122286) SL Stefan L. Sales Manager > "The drag and drop feature really makes creating diagrams quick and simple" [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___6002496) VR Verified Reviewer Team Captain > "I didnt like how many times i could not make the diagrams look the way i wanted to look even if it was possible on other tools." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___3260351) Onur P. Co-Founder > "Draw.io really helps me to understand and explain the workflow to other colleagues." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4956423) Víctor P. Director de software > "I think it lacks more collaborative tools in order to be able to work together in the same diagram as, for example, Miro." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___3445033) Mark B. Project Management > "Working on the same screen with my teammates provides both speed and convenience." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___5014074) CK Chetan K. Consultant > "Export of documents in non native formats messes up the formatting" [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___3446616) Mark B. Project Management > "Draw.io is a gem when it comes to creating diagrams and flowcharts." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___5014074) PS Pallav S. Software Developer > "Not provide auto save functionality, some shapes are missing." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___3474951) AS Alejandra S. Student > "Overall, the customization options in diagrams.net enable users to create diagrams that are visually appealing, easy to read, and tailored to their..." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4754566) Simisara J. Project Coordinator and Analyst > "It lacks the ability to fix the arrows or connectors to a single component, which is really annoying as it breaks the diagram when a component is moved..." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___2530710) CS Chitrang S. Software Engineer > "The best feature is the Drag and Drop, which allows you to choose from most commonly used shapes and designs." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4712790) SK Shaharyar K. Research Scientist > "I also find that it is not easy to programmatically make changes to diagrams created inside diagrams.net." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___3325958) Daniel Francisco R. Coordinador de mesa > "This platform is very versatile and helps a lot when you want to make flowcharts of the jobs of a company. Because it has all the tools needed to get a..." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___3699758) PK Praveen K. Senior Engineer > "The saving of diagram to google drive does not work smoothly every time." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___3506725) TJ Tushar J. ASE > "User Interface is simple and easy for making drawings and flowcharts." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4902364) PK Prince K. Senior Consultant > "I have been using draw.io for years and whenever I even think about trying a new software just because its new on the market, I regret it as it never..." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___2408134) FG Francisca G. PMO > "The best feature is definitely that it is free since I don't need it that often, but it's been super helpful when needed." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___6120290) VR Verified Reviewer Student > "It provides third-party integrations. Although I find it isn't the best software for very basic drawing needs like basic shapes and paint-work." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___2842751) LS Lee S. Visualisation Lead > "not only was this slow and tedious but had to try and create all the designs and processes myself. once i found diagrams well this was a game changer,..." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___3598368) KP Ken P. Project Manager > "Like many cloud based tools it was not as intuitive (at least not for me) as more traditional client based tools, such as Visio. And it was an..." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___2609597) Hallvard Enger B. Student > "Diagrams.net is the quickest way I have to convey my sometimes more complicated software implementation idea to a collegue in a way that we're able to..." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___4603169) JD Jit D. Solutions Architect > "Some features and icons are limited in comparison to diagrams.net. bit clunky too in comparison in respect to the UI and outcome of diagrams." [See full review](https://www.capterra.com/p/166985/draw-io/#Capterra___2514388) [View Reviews](https://www.capterra.com/p/166985/draw-io/reviews/) ## User interface 4.55 (2,254) [draw.io](https://www.capterra.com/p/166985/draw-io/) 4.56 (771) ### Features Lucidchart Top features 38/42 - Access Controls/Permissions - AI Copilot - API - Auto Update - Brainstorming - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Customizable Reports - Data Import/Export - Data Visualization - Design Management - Document Embedding - Document Storage - Drag & Drop - File Management - File Sharing - Flowchart - Freehand Sketch - Gantt/Timeline View - Generative AI - Graphical Data Presentation - Graphical Workflow Editor - Image Library - Mind Maps - Multi-Language - Network Diagram - Organizational Charting - Project Planning - Real-Time Data - Real-Time Updates - Single Sign On - SSL Security - Strategic Planning - Task Management - Templates - Third-Party Integrations - Version Control - Whiteboard - Wiki - Workflow Management [See all features](https://www.capterra.com/p/146136/Lucidchart/#features) draw.io 14/42 - Access Controls/Permissions - AI Copilot - API - Auto Update - Brainstorming - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Customizable Reports - Data Import/Export - Data Visualization - Design Management - Document Embedding - Document Storage - Drag & Drop - File Management - File Sharing - Flowchart - Freehand Sketch - Gantt/Timeline View - Generative AI - Graphical Data Presentation - Graphical Workflow Editor - Image Library - Mind Maps - Multi-Language - Network Diagram - Organizational Charting - Project Planning - Real-Time Data - Real-Time Updates - Single Sign On - SSL Security - Strategic Planning - Task Management - Templates - Third-Party Integrations - Version Control - Whiteboard - Wiki - Workflow Management [See all features](https://www.capterra.com/p/166985/draw-io/#features) ### Recognition Lucidchart is recognized as a top-rated tool in 2 Capterra Shortlist reports draw.io Best Value DiagramSoftware (2024)  ### Deployment & support Lucidchart Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos draw.io Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Lucidchart - By Lucid Software - Located in United States - Founded in 2010 draw.io - By JGraph - Located in United Kingdom - Founded in 2000 ## 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