---
title: "Compare Lucidchart vs process.science 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Lucidchart and process.science based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/146136-211712/Lucidchart-vs-process-science"
page_type: "comparison"
language: "en"
---

# Lucidchart vs process.science Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Lucidchartprocess.science2/4 selected

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.5 (2,264)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

[process.science](https://www.capterra.com/p/211712/process-science/)[4.8 (106)](https://www.capterra.com/p/211712/process-science/reviews/)

[## Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.5 (2,264)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [2,264 reviews](#user-reviews)

Positive

2,145

Neutral

94

Negative

25

[## process.science](https://www.capterra.com/p/211712/process-science/)[4.8 (106)](https://www.capterra.com/p/211712/process-science/reviews/)

Starting Price

€4.91/month

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [106 reviews](#user-reviews)

Positive

105

Neutral

1

Negative

0

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of reviewers  
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## Summary

* * *

Key features rated by users

Features selected based on 1,857 reviews from business process management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Missing features

Feature ratings

Customizable Fields

NA

Activity Dashboard

NA

Customizable Templates

4.4

Access Controls/Permissions

4.5

Business Process Automation

4.4

\--%Fit

Missing features

Feature ratings

Customizable Fields

NA

Activity Dashboard

NA

Customizable Templates

NA

Access Controls/Permissions

NA

Business Process Automation

NA

User satisfaction

User satisfaction

4.5

User reviews[2,264](https://www.capterra.com/p/146136/Lucidchart/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.4

Customer support

4.3

User satisfaction

4.8

User reviews[106](https://www.capterra.com/p/211712/process-science/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$9Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

€4.91Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Lucidchart is used by engineering teams, project managers, product and UX designers, IT professionals, operations staff, HR departments, finance teams, executives, and sales and marketing personnel.

Best for

process.science is for organizations that want to embed Process Mining directly in Power BI and Qlik Sense - either on premise or cloud-based - granting 100% data and system security.

## User reviews

Pros & cons

SM

Stephen M.

Managing Director

> "Live cursors, commenting, shared updates and realtime coediting allow our engineering, operations and management teams work on the same diagrams..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7182265)

BK

Blerta K.

Language Instructor

> "The higher price groups provide bad value to money to use certain education templates and tracing the changes and versions of the collaborative..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7119703)

BK

Blerta K.

Language Instructor

> "The user friendliness in relation to the template library is superb and our instructors are able to quickly create beautiful sentence structure..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7119703)

DL

Drew L.

SR SYS Administrator

> "They have a really frustrating licensing structure, where many features are only available for enterprise plans - this isnt always feasible when you..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7131649)

SM

Stephen M.

Managing Director

> "The flexibility of being able to access and update our diagrams from any device with an internet connection means we can capture ideas immediately..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7182265)

Abdennour B.

Final Year Computer Science Engineering Student

> "it has a grid , snapping ,layers.. although to be technically pricise ,lucidchart is better for production in theory , but it can be a failure in..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638)

VR

Verified Reviewer

Lead Project Manager

> "The user-friendly interface enables me to create professional-looking diagrams and UI mockups quickly, and real-time co-editing features allow me to..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7179423)

Abdennour B.

Final Year Computer Science Engineering Student

> "you havent re-planned the layout , you spend more time fixing " line spaghetti" than thinking about the engineering."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638)

SM

Stephen M.

Managing Director

> "As a telecom company, we handle complex network infrastructure projects that involves multiple teams and Lucid has made it easier to visualize..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7182265)

TO

Tyra O.

People Operations Specialist II

> "Just can take a try or two-- not a huge deal, but when it happens more than once, it can get frustrating or slow me down!"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7159649)

Abdennour B.

Final Year Computer Science Engineering Student

> "Draw.io is a functional utility , while lucidchart is a premium SaaS Platform , it is for users who need a lightweight ,cost free tool that works..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638)

CH

Chloe H.

Fractional COO

> "Sometimes I felt limited by the way the shapes are able to be edited and there are issues with requiring guest users to create accounts... slowing..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6577027)

Abdennour B.

Final Year Computer Science Engineering Student

> "The massive pre-built templates is a lifesaver (you dont have to build data pipelines or state machines from absolute scratch . where the platform..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638)

François P.

CTO

> "Their customer retention people are aggravating to deal with while trying to close the account and be reimbursed for services not used."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7086034)

Annpurna S.

Marketing Data Ops Lead

> "From an Anaplan and Data Operations perspective, it’s extremely helpful for mapping account hierarchies, data flows between systems (Salesforce,..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302)

Christopher R.

Manager of Mobile Development

> "Lucid charts is a bulky, poor interface, that is is hard to use."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7146611)

BY

Brian Y.

Visa Consulting Specialist

> "The templates in-built, linkable diagrams and the comment option ensure that the lawyers, clients and operational staff are always on track without..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7057710)

SK

Sandeep K.

Technical Architect

> "UML is not fully compatible. Whenever a new UML diagram needs to be built , it does not support all the syntax , which is very much painful..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6856097)

SM

Stephen M.

Managing Director

> "Its intuitive drag-and-drop interface make it incredibly easy for everyone on our team to build,edit and refine diagrams without requiring any..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7182265)

Abdennour B.

Final Year Computer Science Engineering Student

> "it is the least bad option for visual documentation."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638)

IS

Ignacio S.

Real Estate Agent

> "Users like Lucidchart's wide library of templates and straightforward design capabilities enjoy how quick and easy it is to quickly create..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7019920)

OT

Olivia T.

Student

> "It felt like I could only make 3 diagrams at a time and there's a limit to how many shapes I can use."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6793195)

SM

Stephen M.

Managing Director

> "Lucidchart places a strong emphasis on privacy and security, giving us complete confidence that our sensitive network designs and strategic project..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7182265)

Abdennour B.

Final Year Computer Science Engineering Student

> "it is frustrating to have the software become the bottleneck of your thought process ..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638)

SM

Sakshi M.

Digital Marketing Specialist

> "The template library will reduce the amount of time spent setting up and the design output will appear professional even without design knowledge."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7138901)

GT

Gary T.

Solutions Architect

> "Large, complex diagrams can sometimes cause lag or slow performance, especially multiple users are working on them."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6752331)

Aleah H.

OSS

> "It has been a helpful tool for brainstorming, mapping out processes, and giving teams a shared visual space to work through ideas together."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7181604)

VR

Verified Reviewer

Salesforce Application Administrator

> "Not sure if it was browser related, but navigation of click & drag instead of scrolling gets tedious on larger diagrams"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7000960)

LW

Laura W.

Marketing Coordinator

> "The template library is rich and it can be used to visualize complicated event processes fast so that the whole team can easily interpret the plan."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7096081)

IB

Iordan B.

Technical Program Manager

> "The search option didn't seem to work where I was looking for say a specific visual with text"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6830191)

Annpurna S.

Marketing Data Ops Lead

> "From an Anaplan and Data Operations standpoint, it helps bridge the gap between technical and non-technical teams by making workflows and..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302)

VR

Verified Reviewer

Senior Staff Software Development Engineer

> "Dragging the edges of object, or getting the arrows to connect properly, can also be tricky."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864742)

VR

Verified Reviewer

Customer Success

> "Being able to have a colleague jump into a diagram I was building and edit it live saved a lot of back-and-forth."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7147704)

BS

Breezy S.

Program Manager

> "Double clicks to access a spelling error to allow for correction is sometimes clunky. "

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864611)

PS

Pereira S.

Informatics Engineer

> "In addition to the incredible diagramming capabilities, LucidChart has also integrated with AI to allow us create complex systems and visualise..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046)

GP

Gerald P.

Sr. Salesforce Developer

> "I don't love the auto-included conditional rules that come in on the templates."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6829664)

VR

Verified Reviewer

Sales Tools Optimization Specialist

> "It allows me to create really robust process maps, that's my main use case for that. Since I learned how to use it, every time I talk to with..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6557051)

NP

Nicolas P.

Cloud Engineer

> "At first the UI for the folders it's a bit confusing, it gets some getting used to."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858441)

VR

Verified Reviewer

Customer Success

> "Lucidchart gave those visuals a level of polish and clarity that made them actually useful in meetings and presentations."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7147704)

JM

Jack M.

Finance Associate

> "It can be hard to handle large layouts as cleanly as I'd like."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865490)

VR

Verified Reviewer

Senior Frontend Engineer.

> "It is web browser based, which enables me use it for my diagramming needs on any desktop device without first installing software."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6591870)

BB

Brian B.

Software developer

> "some features and options are hidden in menus or completely unavailable"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6754048)

MM

Manuela M.

Interior Designer

> "Lucidchart has a great collection of shapes and other diagramming tools making ot possible to create visualization diagrams for any process despite..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840029)

SN

Surya N.

Solutions Architect

> "It unnecessarily puts bends in the connectors. "

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6851310)

PS

Pereira S.

Informatics Engineer

> "This platform support a wide range of diagrams and thus allow us to create technical and complex diagrams such as network diagrams , mind maps and..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046)

DB

Dennis B.

HR Manager

> "The free plan is very limited, which makes it hard to get much done without upgrading."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858880)

PS

Pereira S.

Informatics Engineer

> "I love that it is cloud based hence allow us to create, edit and visualize diagrams from anywhere using any device that is connected to the internet."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046)

MA

Mohammad A.

Consultant

> "Sometimes the chart becomes too bulky and quite difficult to manage."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6763812)

JM

Jack M.

Finance Associate

> "It’s intuitive — you can include and move around shapes, adjust layouts quickly, and it feels smooth. Plus, working with others is easily done since..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865490)

SM

Salina M.

Director

> "The costs of the paid version/ It was not value for money for the amount of charts i was making"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6582495)

PS

Pereira S.

Informatics Engineer

> "LucidChart enable us to collaborate on realtime which enable us to work on projects collectively without any hitches or regardless of our locations."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046)

BG

Bekee G.

Developer, Consultant

> "I am trying to remember if it has templates to kickstart a project, but I found the implementation of creating unique wireframes/screens to be..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6267902)

BY

Brian Y.

Visa Consulting Specialist

> "I like the way Lucidchart enables me to draw process flow of visas in a fast manner."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7057710)

AT

Aleksandra T.

Designer

> "they blatantly lie about the price on their services and they are impossible to cancel."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6811111)

VR

Verified Reviewer

Admin

> "The collaboration features are especially helpful for teams, and the interface is clean and intuitive."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7147531)

ER

Eduardo R.

Staff Product Manager

> "Sometimes can be hard to find what you need, especially if you have too many charts."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6837620)

LG

Laura G.

Project Manager

> "Lucidchart uses drag and drop technology for creating diagrams which saves us from the hassles of writing codes."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6771373)

VR

Verified Reviewer

PhD researcher

> "Also, i have noticed that the performance can slow down with larger or more complex diagrams, which can be a bit frustrating and impact productivity."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6390073)

JF

Joe F.

Associate Professor of Law

> "Lucidchart allows us to use intelligent tools to create diagrams and charts which has been a key game changer."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6507864)

CB

Charlie B.

Senior Consultant

> "A bit difficult to integrate into other platforms."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840485)

Alexa R.

Brand Growth Intern

> "It was the best platform to combine creative and analytical thinking into organized and structured templates that make my work easier to manage and..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865239)

OT

Olivia T.

Student

> "The free version of Lucidchart is very limiting."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6793195)

PP

Prachi P.

Senior Manager

> "Excellent for basic diagramming, and the integration with Confluence makes it very useful for creating comprehensive documentation."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7100145)

KK

Kate K.

CRM Consultant

> "I always accidentally click it instead of the shape library."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840573)

LS

Lindsey S.

Director of Marketing Operations

> "Lucidchart helped me build out our original user marketing for our startup, and present it to my CEO for feedback."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7047302)

AT

Aleksandra T.

Designer

> "I cannot rely on the company that rips its customers."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6811111)

Annpurna S.

Marketing Data Ops Lead

> "This has been especially valuable when aligning with stakeholders, onboarding new team members, and explaining technical concepts to non-technical..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302)

LH

Liam H.

HR Onboarding Advisor

> "Sometimes I feel it can be a little bit fiddley to use the product like when inserting lines, I'd need to zoom in to get them where I wanted them"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6487347)

YS

Yatharth S.

DevOps Engineer

> "I especially appreciated the wide range of pre-built templates and drag-and-drop elements you have on stack, that makes diagramming quick and..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6835150)

Ewan B.

Operations Associate

> "I dont like the integration with other software like google docs, slides and microsoft powerpoint."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#GetApp___6110408)

Annpurna S.

Marketing Data Ops Lead

> "What we liked most about Lucidchart is how easily it allows us to visualize complex systems and processes."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302)

JW

Joe W.

CEO

> "For such a simple tool, this is way more expensive than it needs to be."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6784352)

DN

David N.

Senior System Administrator

> "Live collaborations with other team members within the same file is nice and works as expected."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7137929)

VR

Verified Reviewer

PhD researcher

> "one area that I think could be improved is the user interface because at some times it feels cluttered and overwhelming."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6390073)

PKM

Parveen Kaur M.

Student

> "The platform offers high-quality tools that simplify complex diagrams, especially useful in academic and project settings."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6565411)

AIZ

Agha Imran Z.

COO

> "It was hard to navigate through the free trial and particularly to use with multiple users in the same organization."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6248182)

Kevin J.

Operations Project Coordinator

> "Lucidchart offers enhanced data security features which help us to securely work on our data when creating diagrams."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840818)

AM

Ashley M.

Office Manager

> "There's really nothing to like "least, but if I had to, occasionally, my boxes don't copy over correctly (that could be user error)"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6301400)

AT

Aniruddha T.

Operations Support

> "The easy but advanced level of functionality compared to MSFT Excel which helps me create my process flows in a more enhancing manner which are easy..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6506206)

Caroline L.

Senior Software Engineer

> "Compared to some other diagramming tools that I have used , Lucidchart does not have enough templates , neither does it provide enough shapes in its..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___4422663)

VR

Verified Reviewer

Functional Analyst

> "The design is very intuitive and simple, which is helpful when trying to make complex flows."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864308)

Christopher R.

Manager of Mobile Development

> "Lucid charts is a bulky, poor interface, that is is hard to use."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7146611)

MK

Michael K.

Director & Research Professor

> "User interface and functionality are amazing for a web app."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___5027452)

VR

Verified Reviewer

PhD researcher

> "one area that I think could be improved is the user interface because at some times it feels cluttered and overwhelming."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6390073)

TA

Turan A.

Information Technology Admin

> "Its simple and user-oriented visual interface offers you all the elements you are looking for easily."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___4419189)

KC

Kate C.

Librarian

> "It is not completely user friendly. "

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___3252340)

KS

Katlyn S.

Food Safety Manager

> "What I liked most about Lucidchart is it is very user friendly."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6263503)

CB

Charlie B.

Senior Consultant

> "A bit difficult to integrate into other platforms."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840485)

VR

Verified Reviewer

Director

> "We love what we can do with it to illustrate complex processes, and we love that it integrates with other systems we use."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864506)

Ewan B.

Operations Associate

> "I dont like the integration with other software like google docs, slides and microsoft powerpoint."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#GetApp___6110408)

RB

Richard B.

Managing Director

> "Good integration with other tools e.g. Jira."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7018154)

SM

Sarah M.

Owner

> "Lacks certain integration features."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6056218)

PP

Prachi P.

Senior Manager

> "Collaborative and integrates well with Confluence."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7100145)

PG

Paulo G.

QA Automation Engineer

> "I have faced problems with Quip integration."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6464409)

VR

Verified Reviewer

Senior Frontend Engineer.

> "Also, I like that it integrates smoothly with my Google Drive."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6591870)

AT

Aleksandra T.

Designer

> "I cannot rely on the company that rips its customers."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6811111)

Aleah H.

OSS

> "What I liked most about Lucidchart is how much creativity it allows while still being practical and easy to use."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7181604)

AM

Ashley M.

Office Manager

> "There's really nothing to like "least, but if I had to, occasionally, my boxes don't copy over correctly (that could be user error)"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6301400)

AT

Adrian T.

Payroll Specialist

> "It was great and easy to use."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6831290)

SM

Sean M.

Client Lead

> "Could be a user error, but several of us on my team are interrupted by navigating away and then trying to come back to it."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6330324)

CD

Chauntee D.

People Ops Coordinator

> "It super easy to use and"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864286)

RS

Rajiv S.

Senior Software Engineer

> "Navigating through different libraries can be challenging for some users"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6157192)

[View Reviews](https://www.capterra.com/p/146136/Lucidchart/reviews/)

EE

Eren E.

Adjunct Faculty

> "The most impressive features are niche and insightful process mining visualization components."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___7075193)

WA

Wilim A.

Head of Education and Community Development

> "Another potential negative is that the platform is dependent on existing systems and software, which may limit its integration capabilities if a company's systems are outdated or not..."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4601794)

VR

Verified Reviewer

Procurement Lead

> "it was very useful and informative , i have explored new tactics to improve business process ."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___6656366)

Rupert T.

Zoho Developer

> "Some you may find the range of features overwhelming, particularly if they are not familiar with process management software.- While the software offers integration with many third-party..."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4593789)

Shivam D.

system engineer

> "It allows businesses to model, execute, monitor, and optimize their processes, which can help them to identify bottlenecks, inefficiencies, and areas for improvement."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4730120)

RS

Ravi S.

Administrative Assistant

> "Limited human involvement: Process science methodologies may not take into account the human factor, which can lead to underestimating the importance of the people involved and their role in..."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4508893)

Shivam D.

system engineer

> "By optimizing their processes, businesses may be able to reduce the time and resources required to complete tasks and increase productivity.2.Reduced costs: By identifying inefficiencies and..."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4730120)

Shivam D.

system engineer

> "Some users may find that certain features or integrations they require are missing from Process.science, which could limit the product's effectiveness for their specific needs."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4730120)

VR

Verified Reviewer

Python Developer

> "All the assigned task can be easily tracked and monitored and the foremost, it has a direct integration with Power BI that allows me to further analyze my data and make even better decisions."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4881407)

RS

Ravi S.

Administrative Assistant

> "Limited understanding: A lack of understanding of the process science principles can lead to incorrect implementation and ineffective results."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4508893)

JM

Jacob M.

Early Researcher

> "The real-time data visualization helps us make informed decisions, and the integration with 3rd party tools like Excel and R has made data analysis a breeze."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4601692)

Shiva J.

assistant manager

> "Some users may find certain features or functionalities challenging to use, especially if they are not accustomed to similar tools or have limited technical expertise."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4737907)

Shiva J.

assistant manager

> "Business Process Control: Robust control mechanisms, such as access controls, permissions, and role-based authorization, can ensure that processes are executed securely and in compliance..."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4737907)

Zyra Joy L.

CSR

> "One of these disadvantages is that new users may encounter a learning curve when utilizing the platform for the first time."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4775806)

CS

Chanchal S.

Project Manager

> "It is an Innovative platform with advanced features on Streamlining the Process as it has process mining and power BI which makes it different from other platforms."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4958598)

SpG

Séphora G.

juriste

> "The cost of the software can also be a concern for some, as it may not be affordable for all businesses."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4536423)

WA

Wilim A.

Head of Education and Community Development

> "The forms automation capability is particularly impressive, with the ability to collect, process, and store data from forms, leading to significant time savings and improved customer service."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4601794)

SpG

Séphora G.

juriste

> "However, some users have reported that the software can be difficult to set up and configure, especially for those without prior experience."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4536423)

AK

Aman K.

IT & Research Associate

> "Science is a highly effective process management and optimization software solution that offers a comprehensive suite of features, versatility, and exceptional customer support."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4709863)

JM

Jacob M.

Early Researcher

> "The only downside we've experienced with process.science is that it can be a bit overwhelming for new users."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4601692)

Rupert T.

Zoho Developer

> "Process.science offers a wide range of features to help businesses manage their workflows and streamline their processes.- The software is user-friendly and easy to navigate, with an..."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4593789)

VR

Verified Reviewer

Python Developer

> "Sometimes I find it difficult to work with events."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4881407)

Derek W.

IT Analyst

> "In our company we use process.science for its ability to detect and analyze root cause and generate excellent visualizations of bottlenecks."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4539959)

Samwel D.

Customer Service Executive

> "Some features of the software also make sluggish."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4628409)

Alvin G.

Computer Hardware Technician

> "Customers can leverage the platform's rich feature set to automate workflows, expedite processes, and boost overall productivity."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4778347)

Sonali A.

Staff Engineer

> "Tool is little bit costly as per me."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4767652)

Rebecca H.

Structural Engineer

> "I like the integration functionalities and the ability to manage access and the project data management and the Real Time capability is profitable."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4951243)

WA

Wilim A.

Head of Education and Community Development

> "Another potential negative is that the platform is dependent on existing systems and software, which may limit its integration capabilities if a company's systems are outdated or not..."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4601794)

WA

Wilim A.

Head of Education and Community Development

> "The platform is incredibly versatile, with features such as process modeling and design, process control, and forms automation."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4601794)

Rupert T.

Zoho Developer

> "Some you may find the range of features overwhelming, particularly if they are not familiar with process management software.- While the software offers integration with many third-party..."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4593789)

[View Reviews](https://www.capterra.com/p/211712/process-science/reviews/)

## User interface

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)

4.55 (2,264)

[process.science](https://www.capterra.com/p/211712/process-science/)

4.80 (106)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accessibility

150

Important

Activity Dashboard

120

Important

Lucidchart

Top features

14/50

-   Access Controls/Permissions
-   Accessibility
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   AI Text Summarization
-   Alerts/Notifications
-   API
-   API Connection
-   Approval Process Control
-   Audit Management
-   Audit Trail
-   Autonomous Task Execution
-   Business Process Automation
-   Business Process Control
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Management
-   Configurable Workflow
-   CRM
-   Cross-system Integration
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Unification
-   Data Visualization
-   Decision Making
-   Document Approval
-   Document Generation
-   Document Management
-   Document Storage
-   Drag & Drop
-   Email Management
-   Forms Automation
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Intelligence
-   Low-Code App Development
-   Mobile Access
-   Monitoring
-   Multi-step Planning
-   Natural Language Interaction
-   No-Code
-   No-Code App Development

[See all features](https://www.capterra.com/p/146136/Lucidchart/#features)

process.science

4/50

-   Access Controls/Permissions
-   Accessibility
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   AI Text Summarization
-   Alerts/Notifications
-   API
-   API Connection
-   Approval Process Control
-   Audit Management
-   Audit Trail
-   Autonomous Task Execution
-   Business Process Automation
-   Business Process Control
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Management
-   Configurable Workflow
-   CRM
-   Cross-system Integration
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Unification
-   Data Visualization
-   Decision Making
-   Document Approval
-   Document Generation
-   Document Management
-   Document Storage
-   Drag & Drop
-   Email Management
-   Forms Automation
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Intelligence
-   Low-Code App Development
-   Mobile Access
-   Monitoring
-   Multi-step Planning
-   Natural Language Interaction
-   No-Code
-   No-Code App Development

[See all features](https://www.capterra.com/p/211712/process-science/#features)

### Recognition

Lucidchart is recognized as a top-rated tool in 2 Capterra Shortlist reports

process.science is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Business Process Management Software (2022) 

### Deployment & support

Lucidchart

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

process.science

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Lucidchart

-   By Lucid Software Inc.
-   Located in United States
-   Founded in 2010

process.science

-   By process.science
-   Located in Germany
-   Founded in

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