# Compare Lucidchart vs Microsoft Power Automate 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Lucidchart and Microsoft Power Automate based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/146136-227210/Lucidchart-vs-Microsoft-Power-Automate

---

# Lucidchart vs Microsoft Power Automate Features and Cost Comparison

Last updated May 5th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

LucidchartMicrosoft Power Automate2/4 selected

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.5 (2,254)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.4 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

[## Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.5 (2,254)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [2,254 reviews](#user-reviews)

Positive

2,135

Neutral

94

Negative

25

[## Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.4 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4

Customer Service

3.8

Reviews Sentiment

Based on [236 reviews](#user-reviews)

Positive

214

Neutral

14

Negative

8

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## Summary

* * *

Key features rated by users

Features selected based on 9,150 reviews from workflow management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Customizable Reports

NA

Task Management

NA

Commenting/Notes

4.2

Customizable Fields

NA

Real-Time Data

4.4

\--%Fit

Missing features

Feature ratings

Customizable Reports

NA

Task Management

4.4

Commenting/Notes

NA

Customizable Fields

4.1

Real-Time Data

NA

User satisfaction

User satisfaction

4.5

User reviews[2,254](https://www.capterra.com/p/146136/Lucidchart/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.4

Customer support

4.3

User satisfaction

4.4

User reviews[236](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

Ease of use

4.0

Functionality

4.4

Value for money

4.3

Customer support

3.8

Price starts from

Price starts from

$9Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Lucidchart is used by engineering teams, project managers, product and UX designers, IT professionals, operations staff, HR departments, finance teams, executives, and sales and marketing personnel.

Best for

Microsoft Power Automate can be used for organizations of all sizes, from small business to enterprise, and across all industries and departments including finance, HR, IT, and more.

## User reviews

Pros & cons

BK

Blerta K.

Language Instructor

> "The user friendliness in relation to the template library is superb and our instructors are able to quickly create beautiful sentence structure trees and..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7119703)

BK

Blerta K.

Language Instructor

> "The higher price groups provide bad value to money to use certain education templates and tracing the changes and versions of the collaborative diagrams..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7119703)

BY

Brian Y.

Visa Consulting Specialist

> "The templates in-built, linkable diagrams and the comment option ensure that the lawyers, clients and operational staff are always on track without having..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7057710)

DL

Drew L.

SR SYS Administrator

> "They have a really frustrating licensing structure, where many features are only available for enterprise plans - this isnt always feasible when you have a..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7131649)

Annpurna S.

Marketing Data Ops Lead

> "From an Anaplan and Data Operations perspective, it’s extremely helpful for mapping account hierarchies, data flows between systems (Salesforce, enrichment..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302)

Abdennour B.

Final Year Computer Science Engineering Student

> "it has a grid , snapping ,layers.. although to be technically pricise ,lucidchart is better for production in theory , but it can be a failure in practice..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638)

Abdennour B.

Final Year Computer Science Engineering Student

> "Draw.io is a functional utility , while lucidchart is a premium SaaS Platform , it is for users who need a lightweight ,cost free tool that works offline..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638)

François P.

CTO

> "Their customer retention people are aggravating to deal with while trying to close the account and be reimbursed for services not used."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7086034)

LW

Laura W.

Marketing Coordinator

> "The template library is rich and it can be used to visualize complicated event processes fast so that the whole team can easily interpret the plan."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7096081)

SK

Sandeep K.

Technical Architect

> "UML is not fully compatible. Whenever a new UML diagram needs to be built , it does not support all the syntax , which is very much painful experience."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6856097)

Abdennour B.

Final Year Computer Science Engineering Student

> "The massive pre-built templates is a lifesaver (you dont have to build data pipelines or state machines from absolute scratch . where the platform shines is..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638)

Abdennour B.

Final Year Computer Science Engineering Student

> "you havent re-planned the layout , you spend more time fixing " line spaghetti" than thinking about the engineering."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638)

Annpurna S.

Marketing Data Ops Lead

> "From an Anaplan and Data Operations standpoint, it helps bridge the gap between technical and non-technical teams by making workflows and dependencies easy..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302)

CH

Chloe H.

Fractional COO

> "Sometimes I felt limited by the way the shapes are able to be edited and there are issues with requiring guest users to create accounts... slowing down the..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6577027)

IS

Ignacio S.

Real Estate Agent

> "Users like Lucidchart's wide library of templates and straightforward design capabilities enjoy how quick and easy it is to quickly create customized..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7019920)

Christopher R.

Manager of Mobile Development

> "Lucid charts is a bulky, poor interface, that is is hard to use."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7146611)

MM

Manuela M.

Interior Designer

> "Lucidchart has a great collection of shapes and other diagramming tools making ot possible to create visualization diagrams for any process despite their..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840029)

VR

Verified Reviewer

Salesforce Application Administrator

> "Not sure if it was browser related, but navigation of click & drag instead of scrolling gets tedious on larger diagrams"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7000960)

SM

Sakshi M.

Digital Marketing Specialist

> "The template library will reduce the amount of time spent setting up and the design output will appear professional even without design knowledge."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7138901)

IB

Iordan B.

Technical Program Manager

> "The search option didn't seem to work where I was looking for say a specific visual with text"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6830191)

JM

Jack M.

Finance Associate

> "It’s intuitive — you can include and move around shapes, adjust layouts quickly, and it feels smooth. Plus, working with others is easily done since..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865490)

VR

Verified Reviewer

Senior Staff Software Development Engineer

> "Dragging the edges of object, or getting the arrows to connect properly, can also be tricky."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864742)

BY

Brian Y.

Visa Consulting Specialist

> "I like the way Lucidchart enables me to draw process flow of visas in a fast manner."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7057710)

VR

Verified Reviewer

PhD researcher

> "Also, i have noticed that the performance can slow down with larger or more complex diagrams, which can be a bit frustrating and impact productivity."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6390073)

Alexa R.

Brand Growth Intern

> "It was the best platform to combine creative and analytical thinking into organized and structured templates that make my work easier to manage and present!"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865239)

BS

Breezy S.

Program Manager

> "Double clicks to access a spelling error to allow for correction is sometimes clunky. "

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864611)

PP

Prachi P.

Senior Manager

> "Excellent for basic diagramming, and the integration with Confluence makes it very useful for creating comprehensive documentation."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7100145)

Abdennour B.

Final Year Computer Science Engineering Student

> "it is the least bad option for visual documentation."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638)

Annpurna S.

Marketing Data Ops Lead

> "This has been especially valuable when aligning with stakeholders, onboarding new team members, and explaining technical concepts to non-technical partners."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302)

GP

Gerald P.

Sr. Salesforce Developer

> "I don't love the auto-included conditional rules that come in on the templates."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6829664)

YS

Yatharth S.

DevOps Engineer

> "I especially appreciated the wide range of pre-built templates and drag-and-drop elements you have on stack, that makes diagramming quick and efficient."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6835150)

NP

Nicolas P.

Cloud Engineer

> "At first the UI for the folders it's a bit confusing, it gets some getting used to."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858441)

Annpurna S.

Marketing Data Ops Lead

> "What we liked most about Lucidchart is how easily it allows us to visualize complex systems and processes."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302)

OT

Olivia T.

Student

> "It felt like I could only make 3 diagrams at a time and there's a limit to how many shapes I can use."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6793195)

Kevin J.

Operations Project Coordinator

> "Lucidchart offers enhanced data security features which help us to securely work on our data when creating diagrams."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840818)

JM

Jack M.

Finance Associate

> "It can be hard to handle large layouts as cleanly as I'd like."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865490)

ES

Elamathi S.

Software Development Engineer II

> "I'd like that we can collaborate and add both the design systems and the flows in one place so that we can work out a feature/epic in one place."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6829601)

Abdennour B.

Final Year Computer Science Engineering Student

> "it is frustrating to have the software become the bottleneck of your thought process ..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638)

VR

Verified Reviewer

Customer Success

> "Being able to have a colleague jump into a diagram I was building and edit it live saved a lot of back-and-forth."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7147704)

LH

Liam H.

HR Onboarding Advisor

> "Sometimes I feel it can be a little bit fiddley to use the product like when inserting lines, I'd need to zoom in to get them where I wanted them"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6487347)

PS

Pereira S.

Informatics Engineer

> "In addition to the incredible diagramming capabilities, LucidChart has also integrated with AI to allow us create complex systems and visualise databases,..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046)

SN

Surya N.

Solutions Architect

> "It unnecessarily puts bends in the connectors. "

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6851310)

VR

Verified Reviewer

Sales Tools Optimization Specialist

> "It allows me to create really robust process maps, that's my main use case for that. Since I learned how to use it, every time I talk to with somebody about..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6557051)

GT

Gary T.

Solutions Architect

> "Large, complex diagrams can sometimes cause lag or slow performance, especially multiple users are working on them."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6752331)

VR

Verified Reviewer

Customer Success

> "Lucidchart gave those visuals a level of polish and clarity that made them actually useful in meetings and presentations."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7147704)

DB

Dennis B.

HR Manager

> "The free plan is very limited, which makes it hard to get much done without upgrading."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858880)

VR

Verified Reviewer

Senior Frontend Engineer.

> "It is web browser based, which enables me use it for my diagramming needs on any desktop device without first installing software."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6591870)

ER

Eduardo R.

Staff Product Manager

> "Sometimes can be hard to find what you need, especially if you have too many charts."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6837620)

AB

Abhishek B.

Principal Developer

> "The ability to link diagrams to external data sources like Google Sheets and Excel is a powerful feature."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6829761)

CB

Charlie B.

Senior Consultant

> "A bit difficult to integrate into other platforms."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840485)

FY

Faz Y.

EMEA Product Manager

> "We replaced diagrams.co with Lucid chart because of it's greater range of features and team collab was superior."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7082137)

VR

Verified Reviewer

PhD researcher

> "one area that I think could be improved is the user interface because at some times it feels cluttered and overwhelming."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6390073)

VR

Verified Reviewer

Alignment Director

> "The bests part are it being a cloud platform with excellent response, robust features, and the ability to share/embed."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6829598)

KK

Kate K.

CRM Consultant

> "I always accidentally click it instead of the shape library."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840573)

PS

Pereira S.

Informatics Engineer

> "This platform support a wide range of diagrams and thus allow us to create technical and complex diagrams such as network diagrams , mind maps and process..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046)

SM

Sean M.

Client Lead

> "Could be a user error, but several of us on my team are interrupted by navigating away and then trying to come back to it."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6330324)

VM

Valentina M.

Sales and Marketing Manager

> "With Lucidchart, we no longer do things blindly but instead, we create clear visual diagrams that help us to see what we are doing and how we are planning..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6853819)

BB

Brian B.

Software developer

> "some features and options are hidden in menus or completely unavailable"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6754048)

PS

Pereira S.

Informatics Engineer

> "I love that it is cloud based hence allow us to create, edit and visualize diagrams from anywhere using any device that is connected to the internet."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046)

MA

Mohammad A.

Consultant

> "Sometimes the chart becomes too bulky and quite difficult to manage."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6763812)

MC

Melody C.

Software Engineer

> "Creating blocks, editing text, and customizing the visualization of charts is very intuitive."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6835485)

RN

Ram N.

Software Engineer

> "Lucidchart icons are sometimes difficult to navigate."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6322802)

Chuck K.

Software Engineer

> "Lucid has a lot of flexibility, offers a wide variety of shapes to use, and makes it easy to quickly create a variety of charts and diagrams."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6881685)

AG

Alex G.

Software Support

> "Some functionality isn't available and pricing isn't favorable."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6422019)

PS

Pereira S.

Informatics Engineer

> "LucidChart enable us to collaborate on realtime which enable us to work on projects collectively without any hitches or regardless of our locations."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046)

SM

Salina M.

Director

> "The costs of the paid version/ It was not value for money for the amount of charts i was making"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6582495)

DB

Dennis B.

HR Manager

> "I’ve been using Lucidchart to create flowcharts, process maps, and org charts, and it’s been a huge time-saver."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858880)

SR

Sam R.

Business and Data Analyst

> "However, it's user experience can be made frustrating when trying to do some simple diagram tasks."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6461472)

FA

Frank A.

On Site Technician

> "When designing network maps for the first time it didn't take me long to find out how to get new icons and my first one finished in under 2 hours."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6838846)

BG

Bekee G.

Developer, Consultant

> "I am trying to remember if it has templates to kickstart a project, but I found the implementation of creating unique wireframes/screens to be cumbersome..."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6267902)

AH

Aaron H.

Sales and Inventory Analyst

> "Allows me to document processes and share with the team to properly divide roles by customers on our team, which has been huge!"

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6449248)

AT

Aleksandra T.

Designer

> "they blatantly lie about the price on their services and they are impossible to cancel."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6811111)

VR

Verified Reviewer

Data Scientist

> "I can jump in, sketch out a system or flowchart in minutes, and share it with my team without any friction."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6869411)

OT

Olivia T.

Student

> "The free version of Lucidchart is very limiting."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6793195)

MM

Manuela M.

Interior Designer

> "As an Interior Designer, Lucidchart's powerful diagramming features has given me the most successful experience when creating diagrams."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840029)

VR

Verified Reviewer

Compliance Specialist

> "The slide creation feature is a little clunky and can be frustrating when trying to edit and add to the stuff already there."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___4955507)

VM

Valentina M.

Sales and Marketing Manager

> "Lucidchart has a drag and drop diagramming editor which makes it effortless to build diagrams."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6853819)

LM

Lorena M.

BD Manager

> "Unfortunately, for few months I forgot to cancel my subscription. Once I had cancelled my subscription, I thought that was the end of charges to my card...."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#SoftwareAdvice___4905073)

VR

Verified Reviewer

Admin

> "The collaboration features are especially helpful for teams, and the interface is clean and intuitive."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7147531)

AT

Aleksandra T.

Designer

> "I cannot rely on the company that rips its customers."

[See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6811111)

[View Reviews](https://www.capterra.com/p/146136/Lucidchart/reviews/)

CQ

Connor Q.

IT Team Lead

> "For orgs already embedded within the microsoft ecosystem, the native integration and compatibility provides great synergy..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7135337)

CQ

Connor Q.

IT Team Lead

> "It's more effectively for standard business process automation, but starts to fall apart a bit as workflows start to branch out..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7135337)

VR

Verified Reviewer

Tech Lead

> "From an enterprise standpoint, Power Automate is also cheaper to make automation with than UiPath, while requiring the same..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6862838)

VR

Verified Reviewer

Tech Lead

> "This causes some issues in reaching SLA and planning how many virtual machines are required for a given process to complete..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6862838)

VR

Verified Reviewer

Support Specialist

> "I like Power Automate for its ability to easily automate repetitive tasks and streamline workflows."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7137725)

MS

Manish S.

AI and Automation Engineer

> "The only this I do not like about Microsoft Power Automate is the Power Automate desktop version of it."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7105005)

CQ

Connor Q.

IT Team Lead

> "It can work quite well for approvals and notifications, and simple uncomplicated process automation."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7135337)

VR

Verified Reviewer

Support Specialist

> "Some connectors can be unreliable, and more complex automations have a learning curve"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7137725)

David R.

Innovation director

> "It’s a versatile and powerful tool for automating a wide range of tasks within the O365 ecosystem, allowing teams to save time..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6557067)

VR

Verified Reviewer

Support Specialist

> "I find it can be frustrating to troubleshoot when something goes wrong, as error messages aren’t always clear."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7137725)

VR

Verified Reviewer

IT Engineer and Support Analyst

> "One of the biggest perks of using Microsoft Power Automate for us has been how easy it is to trigger jobs straight from Teams."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7055030)

ZP

Zoe P.

Employee

> "It's not fully mature yet and is missing a lot of key features other similar products/systems, such as Nintex, provide."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6832252)

Lucas H.

Project Manager

> "We use Power Automate for several regular automations, one of which is a rather interesting weekly mail merge. Once the..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6590176)

IA

Ibrahim A.

Quality Engineer

> "For instance, a common problem I have encountered is with certain dynamic blocks not allowing the flow to be saved due to..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6404791)

CK

Calvin K.

Systems Analyst

> "The built-in connectors made it extremely easy to deploy working flows, but scaling out took more effort to optimize."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7066668)

RJP

Ralph Jefferson P.

Application Developer

> "Sometimes it is not responsive and the Classic Design UI was laggy."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6488365)

CQ

Connor Q.

IT Team Lead

> "For simple processes it's very useful and efficient, but may need dedicated tools or knowledge for larger scale automations."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7135337)

SW

Sam W.

Helpdesk Manager

> "Can be somewhat difficult to configure certain actions due to the level of knowledge needed"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6623065)

MD

Maximilian D.

BPM

> "It’s rather easy to set up automated workflows, especially I use it for sending emails based on triggers."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7141371)

RW

Ray W.

Systems Optimizer

> "Occasionally the connectors don't have full API functionality."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6750723)

TB

Tyler B.

Tier Two Technician

> "Power Automate is a fantastic tool that we leverage heavily for task automation."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7102231)

NS

Netra S.

Senior RPA Developer

> "Very hard to navigate within the flow if automation flow is very long with many actions"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6636033)

Lucas H.

Project Manager

> "Power Automate connects well to the 365 suite. And the builder interface has a pleasant, pro-business aesthetic typical of..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6590176)

GK

Guy K.

Solution Architect

> "Copilot assistance is very unhelpful and will often ruin your flow rather than aide or assist you."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6719960)

Nishant T.

Sr. Analyst

> "This supports the wave of non-coding. As it offers non-coding feature for automation"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6844198)

VR

Verified Reviewer

HR Director

> "I am in HR, so this is not my area of expertise."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7015949)

ZP

Zoe P.

Employee

> "What's great about Power Automate is most businesses have it already with their licenses if they already have other Microsoft..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6832252)

TK

Tina K.

Manager

> "Customer service when troubleshooting is problematic."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6632774)

JN

Joshua N.

Application Specialist

> "The new integration with AI helps save time in the preliminary setup of the flows, but as expected, still needs config but..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6366255)

TK

Tina K.

Manager

> "Bugs are hard to identify and resolve."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6632774)

JN

Joshua N.

Application Specialist

> "Has enabled us to automate so many manual processes or reduce the amount of steps taken for specific processes."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6366255)

AI

Andrew I.

Program and Financial Officer

> "Sometimes things can go a bit wonky when using it and something will break despite no user intervention then you need to jump..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6251120)

VR

Verified Reviewer

HR Director

> "I appreciate that it enables me to automate many of my processes. "

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___7015949)

DW

Danny W.

Art Director

> "The learning curve can be overwhelming, and if your user doesn't have the right permissions there may be some frustrating trial..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6062745)

BP

Brittany P.

Manager

> "Microsoft Power Automate allow me to send task to my employees without being in the office"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6754098)

Stephen P.

Director

> "Premium connectors are sometimes a pain and also sometimes the connectors timing out or being throttled."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4916013)

ES

Ed S.

Service Desk Manager

> "The interface and AI features allow non-technical staff to easily create a workflow."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6652258)

Prince J.

Compliance Specialist

> "There are certain setbacks to the system as there are known errors that I have run into multiple times that Microsoft hasn't..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3608803)

KS

Kris S.

Senior Program Officer

> "It has allowed me to speed up my work processes, and the work processes of my entire organization, immensely. "

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6612435)

AJ

Adam J.

Special Projects Coordinator

> "The biggest drawback for us is the dependence on user specific connections on the various connectors."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3995163)

EM

Eric M.

Advisor and Chief Compliance Officer

> "Overall it has been reliable the stuff we setup we have not had any maintenance issues with most notably automate emails with a..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6806490)

KJ

Kondal J.

System Engineer

> "Not good at customer service."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4820308)

RG

Ritu G.

Scientist

> "The SAP purchasing processes can also be setup and automated through Power automate."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6640871)

VR

Verified Reviewer

Graduate Researcher

> "While there are so many features, it was really difficult to set up a workflow that worked with what my company needed to do."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3769376)

VR

Verified Reviewer

Data Solutions Senior Consultant

> "The integration options are extensive, and the pre-built templates are a lifesaver. Plus, the mobile capabilities and top-notch..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4896218)

VR

Verified Reviewer

Technology Officer

> "There was no way that I could see to port the Desktop version to the Pro version."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3607770)

Nishant T.

Sr. Analyst

> "Rich integration strength across MS suit of products"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6844198)

Allen H.

Lead

> "For example, if i build a loop with various stored procedures in it, building it in a certain way will not allow you to open..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3322111)

SR

Sandra R.

Coordinator

> "Power Automate has every basic feature to satisfy an individual and an organization's needs such as sending reminders, getting..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___5002349)

AP

Anna P.

Developer

> "I've never found the documentation very useful, as they don't include many use cases."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3613735)

NB

Norman B.

Senior Consultant

> "Power Automate is a very easy tool to pick up and use with a plethora of triggers, actions and connections ready to use out of..."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6825305)

KS

Kristen S.

Specialist

> "Difficult to learn to use."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6054379)

Babatunde O.

SEO Marketer

> "Very great for cloud workflow set up with streamlined processes that makes approval and implementation easy."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6790915)

VR

Verified Reviewer

Graduate Researcher

> "Some of the videos we watched to learn how to do things ourselves were unhelpful."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3769376)

IA

Ibrahim A.

Quality Engineer

> "It helps automate many redundant tasks and requires minimal maintenance once set up."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6404791)

VR

Verified Reviewer

Quality and Digital Assurance Leader

> "Integration with existing business processes was difficult at first."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4218024)

VR

Verified Reviewer

Tech Lead

> "In addition the pre-built API connectors are very easy to use compared to competition products like UiPath."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6862838)

TD

Thomas D.

IT Manager

> "Unfortunately, this application's connections are less reliable than you think."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___4577453)

TK

Tina K.

Manager

> "We use it for RPA and have neen successful in the implementation for processing."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6632774)

VR

Verified Reviewer

Technology Officer

> "I could not download Power Automate."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3607770)

DT

Dillon T.

Telecom Engineer

> "Incredibly useful tool to create cloud based scripting using Microsoft products."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6591790)

SN

Shivendra N.

Software Developer

> "process is also having some limitation like approval process cant run more thanks 28 days."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3256980)

VR

Verified Reviewer

Senior Consultant Technical Specialist

> "I love how easily it integrates with SharePoint, it has all the functionality of most other workflow engines."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6805356)

DD

Daniel D.

Assistant Office Manager

> "I have been disappointed in my ability to integrate two apps that are otherwise not possible to integrate."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3266674)

TK

Tina K.

Manager

> "I love that it is no code, low code. And it has a lot of capabilities with various processing needs."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6632774)

SR

Sandeep R.

Quality Analyst

> "Mobile application is not fully optimized and lacks several features."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2889035)

JA

John A.

Service Desk Analyst

> "I use it to power automate forms and documents for ease of use."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6622734)

AW

Arno W.

Sr Automation Consultant

> "Large RPA tasks are more difficult to process in Power Automate."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3523561)

EM

Eric M.

Advisor and Chief Compliance Officer

> "Power automate interface makes the learning curve not as steep as you would think."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6806490)

SA

Swakin A.

Sr.Engineer

> "Custom connectors are a bit complex to create."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3495125)

AJ

Abhijeet J.

Lead Consultant

> "Integration with Microsoft - especially with SharePoint and Office apps"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6534648)

SN

Shivendra N.

Software Developer

> "For developer some time it is inconvenient to debug in case of error"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___3256980)

VR

Verified Reviewer

Tech Lead

> "The representatives tend to be quite knowledgeable and already have a working relation with the security team."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6862838)

VR

Verified Reviewer

Consultant

> "Not fit for highly complex processes or anything that needs multiple integration points."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2819719)

NS

Nuno S.

Process Improvement and Report Analyst

> "Easy to create workflows without the need of learning no code and easy to integrate with Microsoft office 365"

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6693556)

MAA

Mary Ann A.

Freelancer

> "I'm just having a hard time to connect my ODBC to SQL connection feature."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2793975)

VR

Verified Reviewer

Global Solution Director

> "Fantastic functionality, allowing to automate a great deal of tasks. "

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___6806967)

Joel M.

VP

> "I don't like that I have to buy a subscription to share my automation scripts with others."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2789299)

CRT

Claude Real T.

Business Analyst and Graphic Designer

> "It also allows me to configure various notifications very useful when dealing with multiple projects simultaneously."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___5083023)

JP

Jed P.

Customer Onboarding Manager

> "The learning curve is a bit long and does take a decent amount of effort if you are not a techie type of person."

[See full review](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#Capterra___2675219)

[View Reviews](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

## User interface

4.55 (2,254)

[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)

4.42 (236)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Lucidchart

17/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/146136/Lucidchart/#features)

Microsoft Power Automate

Top features

23/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/227210/Microsoft-Power-Automate/#features)

### Recognition

No recognitions have been awarded to Lucidchart

No recognitions have been awarded to Microsoft Power Automate

### Deployment & support

Lucidchart

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft Power Automate

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Lucidchart

-   By Lucid Software
-   Located in United States
-   Founded in 2010

Microsoft Power Automate

-   By Microsoft
-   Located in United States
-   Founded in 1975

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[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.55 (2,254)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

vs

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,583)](https://www.capterra.com/p/158833/ClickUp/reviews/)

$9/month

Price

$10/month

4.4

Features

4.6

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/146136-158833/Lucidchart-vs-ClickUp)

[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.42 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,571)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$15/month

Price

$10.99/month

4.4

Features

4.4

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/184581-227210/Asana-PM-vs-Microsoft-Power-Automate)

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.55 (2,254)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

vs

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

$9/month

Price

$12/month

4.4

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/79104-146136/Smartsheet-vs-Lucidchart)

[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[4.42 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,529)](https://www.capterra.com/p/211559/Trello/reviews/)

$15/month

Price

$5/month

4.4

Features

4.3

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/211559-227210/Trello-vs-Microsoft-Power-Automate)