# Compare Shippo vs Dispatch 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Shippo and Dispatch based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/146146-10019337/Shippo-vs-Dispatch-Connect

---

# Shippo vs Dispatch Features and Cost Comparison

Last updated June 8th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ShippoDispatch2/4 selected

[Shippo](https://www.capterra.com/p/146146/Shippo/)[4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/)

[Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/)[4.6 (101)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/)

[## Shippo](https://www.capterra.com/p/146146/Shippo/)[4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [827 reviews](#user-reviews)

Positive

804

Neutral

14

Negative

9

[## Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/)[4.6 (101)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.7

Ease of Use

4.9

Customer Service

4.5

Reviews Sentiment

WS

ah

Based on [101 reviews](#user-reviews)

Positive

96

Neutral

5

Negative

0

## Send this comparison chart to my inbox

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## Summary

* * *

Features in Courier Software

16 / 50

Only Shippo

-   Label Printing
-   Shipping Labels
-   Shipping Management

Best performer

35 / 50

Only Dispatch

-   Activity Dashboard
-   Activity Tracking
-   Billing & Invoicing

User satisfaction

User satisfaction

4.8

User reviews[827](https://www.capterra.com/p/146146/Shippo/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.8

Customer support

4.7

User satisfaction

4.6

User reviews[101](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/)

Ease of use

4.9

Functionality

4.7

Value for money

4.4

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

E-commerce merchants, online marketplaces, and e-commerce platforms or vendors.

Best for

Ideal for enterprise operations and logistics leaders in wholesale distribution, manufacturing, retail, and field services who need a reliable, tech-driven solution to manage and scale delivery.

## User reviews

Pros & cons

JS

Jonathan S.

Founder

> "We actually prefer it over ShipStation because it's less cumbersome and requires less day-to-day management. Once it's set up correctly,..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207)

JS

Jonathan S.

Founder

> "That said, it occasionally feels like it's missing the next layer of functionality that growing businesses need."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207)

JS

Jonathan S.

Founder

> "It's simple, efficient, and offers solid value, but a few additional features and automation options would elevate it from very good to..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207)

SF

Sarah F.

Owner

> "The fee each month to use the service is the only thing i dislike."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6547113)

JS

Jonathan S.

Founder

> "Compared to other shipping platforms we've used, it introduces far less hassle and feels less bloated."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207)

HS

Hannah S.

Founder and leader

> "Now I use less intuitive and speedy services for most of my shipping."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6374588)

SK

Samantha K.

Small Business Owner

> "As a small business, it is very important for me to save time and money whenever possible, and I think that Shippo was not just the best..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7048643)

SV

Sylvia V.

VP

> "I did not really implement it for use as I figured the rates were not as good as some other companies I deal with, and trying to take..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3838511)

SK

Samantha K.

Small Business Owner

> "I use Shippo as an integration with Wix, and the process of adding the extension was simple, easy, and efficient."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7048643)

DL

David L.

Managing Partner

> "I have had instances where a shipping label is created but there was an error with a shipment address, dimensions, weight, etc. And any..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3551969)

JS

Jonathan S.

Founder

> "For many small businesses, it strikes an excellent balance between functionality and simplicity."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207)

JR

Jen R.

CEO

> "Disappointing so far for a shipping program with a monthly fee on top of the shipping label costs."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4771814)

EH

Emily H.

Warehouse Manager

> "I believe it has help our accuracy with shipping as well as the time to get shipments out the door."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6882049)

LG

Lisa G.

Baker, Owner

> "My e-commerce platform (Castiron) does not currently integrate with Shippo so I have to enter in each address. But that is something..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3561314)

HG

Heldor G.

Owner.

> "The easy integration with my e-commerce in Shopify is awesome and it saves me money by reducing shipping costs."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6748872)

EH

Ellen H.

Administrative Assistant

> "It does not let me look at the email to be sent or verify the email address, and simply flashes an "email sent" screen."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3576341)

LSA

Liliana Sofia A.

GED

> "With its integrated platform, I can manage all my shipments from one place, without having to jump from one operator to another. Plus,..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4920526)

JT

Janet T.

Owner

> "The only complaint I have would be the shipping costs are deducted different days of the week. If you go over $100 its the next day, but..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3571717)

Lucas H.

Owner

> "The slickest and most user-friendly shipping platform I've used, and I have tried a few; however, eventually I felt we could do better..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6520195)

PM

Patrick M.

Owner/Operator

> "Every once in a while I have difficulty entering weight and/or dimensions for a custom-size package, but really this could easily be user..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3192171)

SJ

Sam J.

Owner

> "The API works well and makes it easy to compare rates and ship internationally."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6540770)

CM

Carly M.

Illustrator, stationery designer

> "The only complaint I have is that sometimes an address will auto-populate that's close to the address I'm typing in, but not the correct..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3192747)

DM

Diva M.

Owner

> "Shippo makes it easy to compare shipping options based on cost, arrival time, etc... and helps track deliveries."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4991510)

MN

Melody N.

Independent Consultant

> "Shipping used to be the least favorite part of my job, enough so that I’d often be delayed or skip sending samples to customers."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3181042)

JS

Jonathan S.

Founder

> "Shippo is fast, straightforward, and easy to learn."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207)

LW

Lyn W.

Logistics

> "Also the live chat is usually unavailable"

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4212934)

LSA

Liliana Sofia A.

GED

> "In addition, it offers a wide range of tutorials and online resources that have been very useful for me to take full advantage of all its..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4920526)

Corey J.

Director of Strategic Communications

> "Can be tough to track spending when payment schedules are all over the place."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3402762)

JH

Jason H.

Owner

> "Very easy shipping software integration with my POS."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6669214)

DY

Danielle Y.

artist

> "When I want to send a new label to an old recipient, if I choose to edit and old label, it doesn't create a new one. Or I am not able to..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2753663)

SJ

Sam J.

Owner

> "We've used them for years because they offer great rates."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6540770)

EH

Ellen H.

Administrative Assistant

> "When you try to send a tracking email, it drops the ball."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3576341)

Adero W.

Artist

> "I like that you can get a shipping quote from multiple shipping companies."

[See full review](https://www.capterra.com/p/146146/Shippo/#GetApp___6247667)

JL

Joshua L.

CEO

> "I don't need the items returned as fast as I care about the items getting to our customer. "

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3568368)

Ronald Abilmar R.

Marketing Manager

> "I like it a lot because it has given me automation tools that saved me time and effort."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4983304)

BB

Brittany B.

Founder

> "Shippo "accidentally" reused a USPS tracking number too soon."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3035130)

BK

Baljit K.

Owner

> "I like that the orders are automatically populated from wix and all i have to do is price compare, purchase the label, print and ship."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3760930)

JB

Jessica B.

Gallery Manager

> "Unable to delete unfulfilled orders from screen view"

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170140)

LM

Lenecca M.

Owner

> "It helps integrates with Shopify."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6265822)

JE

Jennifer E.

Owner

> "I also noticed it did not offer USPS media mail on a recent sale."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3576509)

Cal S.

Founder

> "The biggest takeaway is getting the best price using the biggest shipping companies."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___5009904)

AG

Armando G.

CEO/CFO

> "It prints out this way on the label as well which is incorrect."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3180782)

LW

Lyn W.

Logistics

> "I also like the following features:creating packing listscreating labelsemailing updates straight from the system"

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4212934)

EH

Eric H.

Disabled

> "Not fully integrated with all the e-commerce shops you may use"

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3550640)

Ronald Abilmar R.

Marketing Manager

> "My experience with this platform is great because it is very easy to use and it allowed me to access the best shipping rates."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4983304)

KK

Kari K.

CEO

> "Can re-print if not printed correctly the first time."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170750)

JR

Joshua R.

President

> "I can group similar weighted items and print labels in batches along with free manifest forms that make it easy for USPS to handle my..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3561343)

BB

Brittany B.

Founder

> "Customer service is not capable of handling basic problems."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3035130)

DM

Devlyn M.

Owner

> "I was able to integrate/import my orders from various platforms including Etsy, Square Marketplace, and Airtable (using 3rd party..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170452)

GS

Glen S.

President

> "The only critique I have about the software is that product variation descriptions get concatenated in the Shippo packing slips - for that..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2426475)

CR

Charis R.

Owner

> "It has been a game changer for my business, literally no taping labels to boxes anymore, no waiting to track orders, no having to..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170557)

VR

Verified Reviewer

Ecommerce Manager

> "Does not integrate well with Canadian marketplaces yet."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3176100)

LSA

Liliana Sofia A.

GED

> "What I liked the most is how easy it is to use and how convenient it has been for my eCommerce business."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4920526)

JF

Jessi F.

Director of Marketing and Operations

> "We were doing all our ecom shipping via Shopify and then some other shipping via ship station because ship station pricing didn't match..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2874735)

GW

Grace W.

Reviewer

> "Shippo is one of the best and easy e-commerce platforms for shipping labels to use by a small business owners like me."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4611829)

GG

Gina G.

owner

> "Also I don't like how many surcharges I have been getting and I never get them with any other software,"

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3191837)

LW

Lyn W.

Logistics

> "We have accounts with some of the shipping companies on Shippo but using Shippo gives us better discounts."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4212934)

SK

Sa K.

Digital Manager

> "Customers service conversations are lengthy and do not always answer my question."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3550650)

AA

Adam A.

Owner

> "The fact that it links up with my Shopify store and downloads the orders and once the shipping label is made it syncs up again and makes..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3186657)

AG

Angela G.

Owner

> "The only thing I still have to do separately when using USPS is going to USPS to schedule a package pick-up. If Shippo provides this..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2445120)

Ahmed A.

AML Analyst

> "The best feature I liked in shippo that it can be easily integrated to my online platform so it gives good experience for the customers..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3268030)

AS

Anne S.

Owner

> "I wish that the shipping insurance claim process were easier."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3576041)

LSA

Liliana Sofia A.

GED

> "The first thing that struck me was how intuitive and easy to use their platform is."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4920526)

AE

Ann E.

Owner

> "Shippo is a little less user-friendly, so I did not make the switch."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3423884)

DM

Devlyn M.

Owner

> "A huge benefit is that it's helped me SAVE money. Because I'm able to ship small packages first class, very small orders have become..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170452)

RL

Rachel L.

Ebay Seller

> "The only time I had an issue with the software, was when an International Buyer neglected to add a phone number in their account."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2749588)

LO

Leo O.

Owner

> "After connecting the two, all my orders from the website are transferred automatically, making label creation and shipping quick and easy."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3571711)

SG

Susan G.

Artist/Owner

> "I don’t like it when the look of the screen changes , and consequent changes of action are required of me. "

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2455105)

ZL

Zac L.

Operations Manager

> "Cheaper shipping labels when shipping from our office"

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4177107)

KN

Kei N.

Software Engineer

> "API is not very well-documented."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3200861)

LL

Latisha L.

Owner

> "I have my Godaddy account connected to my Shippo account, so that the process of shipping, labeling, and organizing are all made easy."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3313754)

KG

Kevin G.

Owner

> "I cannot add comments on the invoice/packing list for the customer."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2733818)

PL

Paul L.

Parts Room Manager

> "Shippo allows me to take care of my occasional shipping needs without having to go out to the PO or another local business"

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3180316)

SA

Sherry A.

Owner

> "I had a hard time finding the place to get a quote for a label and the tech support didn't really direct me to what I wanted."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2734168)

BK

Baljit K.

Owner

> "Very easy to use and the package size also carries over from wix."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3760930)

CD

Christie D.

Owner/Artist

> "I also was disappointed that not all the carriers are integrated, you have to add them for an addition fee per use."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2899033)

PL

Paul L.

Parts Room Manager

> "I like being able to compare different shipping options and choose the one that best fits my need at the time."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3180316)

ED

Emma D.

production coordinator

> "I wasn't able to easily access UPS or Fedex or other methods of shipping at first."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2426548)

KJ

Kara J.

Shop owner

> "I have an Etsy shop that sells handmade crafts. If an order is shipped through Etsy, it's easy. But I also allow for people to purchase..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2755192)

YM

Yoko M.

Principal/Owner

> "Some tracking information is either missing or inaccurate (but that might be from the postal service)."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2437633)

[View Reviews](https://www.capterra.com/p/146146/Shippo/reviews/)

WS

William S.

Inside Sales Associate

> "The service is unmatched. When i need something to get to a jobsite in a hurry, I log in, place my order, and..."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7098615)

NP

Nicholas P.

Warehouse Supervisor

> "I find our needs are frequently ignored until they become major issues and by that point we have lost..."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7096067)

AH

Alexander H.

DIRECTOR

> "Dispatch has become a valuable partner in helping us serve our customers efficiently, and we would highly..."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7159924)

KR

Kyle R.

delivery manager

> "sometimes the times to pick up are very long and also they cancel on you when you hired the service to do a job"

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7132878)

AP

Alan P.

WAREHOUSE MANAGER

> "easy tracking, easy payment methods, decent prices, good coverage all over the US, drivers follow instructions."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7090824)

NP

Nicholas P.

Warehouse Supervisor

> "Dashboard - poorly constructed, cannot filter by any criteria to drill down"

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7096067)

JR

Jim R.

BDM

> "It has helped me improve my territory / route management performance."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7172703)

AW

Atticus W.

Commercial sales

> "The cost is more than competitors like Curri, however the cost difference of Dispatch makes up for your..."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6605880)

AG

Austin G.

Assistant Branch Manager

> "Having access to delivery options all around my area and the speediness of the delivery."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7006342)

LW

Lynn W.

Manager

> "The driver was late and went to several stops in between."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7159934)

MS

Maycon S.

COORDINATOR

> "They have proven to be a reliable vendor, delivering quality service and maintaining strong communication."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7160059)

RM

Rachel M.

coordinator

> "issues with drivers not contacting the pick up and delivery contacts when making the deliveries."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6425592)

AP

Alan P.

WAREHOUSE MANAGER

> "overall reliable source for semi rush courier jobs, friendly drivers, drivers always answer the phones"

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7090824)

LW

Lynn W.

Manager

> "He lied and caused many problems for the client."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7159934)

TJ

Tory J.

SR Specialist

> "the ease of access, the ability to navigate cleanly while still maintaining previous entries."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7089536)

MY

Marshall Y.

Appliance Repair City Desk

> "Drivers don't always get the delivery right, or they don't move on an order and will wait till 3-4 am to cancel"

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6607512)

JR

Jim R.

BDM

> "What I like most about Dispatch is the ease of use on both my laptop and my cell phone. "

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7172703)

SC

Sophia C.

Purchasing Coordinator

> "Some drivers aren't the best and orders do not arrive when they say they will."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6870175)

LG

Luis G.

Warehouse Lead and Purchasing

> "The ordering process is fast and the ability to track orders live have to be what we most like about Dispatch."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6426873)

AC

Arik C.

Branch Manager

> "There are some occasions when a truck is unavailable and the order gets cancelled."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6440903)

NP

Nicholas P.

Warehouse Supervisor

> "The webhook geatures are interesting and potentially useful."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7096067)

AB

Abraham B.

electrical foreman

> "the drivers sometimes are late on pick up or drivers dot take all material on order"

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6425666)

VR

Verified Reviewer

finance

> "its very awsome app makes me have esier use when i started to post a comment or feedback with high defnation ."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6828855)

JS

James S.

Assistant Manager

> "If there was a con, is the cancellation process, little more difficult than expected."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6565288)

MS

Maycon S.

COORDINATOR

> "Their team is professional, helpful, and always willing to work with us to resolve issues efficiently."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7160059)

LW

Lynn W.

Manager

> "The last driver I had was absolutely terrible."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7159934)

BG

Bryson G.

CRNA

> "our hospital uses Dispatch to deliver supplies for printers and I couldn't be more pleased with our outcomes."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6691537)

VR

Verified Reviewer

Owner

> "They can sometimes lack in the communication towards the contractors."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6661370)

AN

Andy N.

Warehouse Specalist

> "retain them and keep the best of the best."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7090293)

MF

Maria F.

In-side Salesperson

> "At times the dispatch cancels it and does not let me know."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6430910)

JK

Jakob K.

Project Manager

> "Dispatch makes it very easy to schedule and track deliveries."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7127861)

AO

Addison O.

Sales associate

> "The estimated times are not accurate all the time."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6685800)

DT

David T.

Managerial role

> "Your business concept is brilliant, providing immense value to major companies in multiple ways especially by..."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6814042)

SR

Samantha R.

Service writer

> "You cant get the same driver to deliver orders . If you submit an order after 2pm you are likely it will not..."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6258208)

JP

JAMES P.

OUTBOUND WAREHOUSE LEAD

> "Website is tailored to what I need on a daily basis. And great customer service when need at specific times."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6413262)

SM

Sidi M.

Freelancer

> "Delays in order deliveries."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6786630)

NR

Neeraj R.

Admin assistant

> "The customer service of dispatch is so good that when I had an issue, they found a solution for me within..."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6829641)

TM

Terry M.

HVAC and Refrigeration Support

> "Sometimes getting in touch with a liver person is not easy."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6605053)

NF

Nelson F.

Office Manager Dispatcher

> "It helps stay consistent & route things correctly which helps me dispatch accurately."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6820495)

JmM

J'moris M.

Independent Courier

> "Then you will have some trouble getting any gigs."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6533582)

XR

Xavier R.

Warehouse Assitant

> "Easy booking, real-time tracking, and fair pricing."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6870158)

TB

Tara B.

Operations Manager

> "I cannot even get a response to my emails sent to Customer Service."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6250704)

OS

Oliver S.

Operations manager

> "All of our orders were delivered on time and with picture documentation."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6431020)

MC

Mark C.

warehouse manager

> "sometimes drivers pick up my order and then they throw it back."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6267058)

NF

Nelson F.

Office Manager Dispatcher

> "It helps keep track of my technician."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6820495)

TB

Tara B.

Operations Manager

> "I would not at all recommend if you have multiple stops you want to put on the order."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6250704)

NP

Nicholas P.

Warehouse Supervisor

> "Was impressed with the OAuth framework."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7096067)

AM

Andrew M.

HVAC Installation manager

> "It is not an easy task to speak to someone regarding concerns with my order."

[See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6249284)

[View Reviews](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/)

## User interface

4.82 (827)

[Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/)

4.63 (101)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Shippo

16/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Billing Rate Management
-   Customer Database
-   Data Import/Export
-   Delivery Tracking
-   Digital Signature
-   Dispatch Management
-   Drag & Drop
-   Electronic Signature
-   Employee Management
-   For Courier Services
-   Generative AI
-   Geographic Maps
-   GPS
-   Invoice Management
-   Labeling
-   Label Printing
-   Location Tracking
-   Mobile Access
-   Mobile Alerts
-   Mobile Signature Capture
-   Order Entry
-   Order Management
-   Order Tracking
-   Price/Margin Management
-   Proof of Delivery
-   QuickBooks Integration
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Reporting & Statistics
-   Route Management
-   Route Optimization
-   Routing
-   Scheduling
-   Self Service Portal
-   Shipping Labels
-   Shipping Management
-   SMS Messaging
-   Status Tracking
-   Territory Management

[See all features](https://www.capterra.com/p/146146/Shippo/#features)

Dispatch

Top features

35/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Billing Rate Management
-   Customer Database
-   Data Import/Export
-   Delivery Tracking
-   Digital Signature
-   Dispatch Management
-   Drag & Drop
-   Electronic Signature
-   Employee Management
-   For Courier Services
-   Generative AI
-   Geographic Maps
-   GPS
-   Invoice Management
-   Labeling
-   Label Printing
-   Location Tracking
-   Mobile Access
-   Mobile Alerts
-   Mobile Signature Capture
-   Order Entry
-   Order Management
-   Order Tracking
-   Price/Margin Management
-   Proof of Delivery
-   QuickBooks Integration
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Reporting & Statistics
-   Route Management
-   Route Optimization
-   Routing
-   Scheduling
-   Self Service Portal
-   Shipping Labels
-   Shipping Management
-   SMS Messaging
-   Status Tracking
-   Territory Management

[See all features](https://www.capterra.com/p/10019337/Dispatch-Connect/#features)

### Recognition

Shippo is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value ShippingSoftware (2022) 

No recognitions have been awarded to Dispatch

### Deployment & support

Shippo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Dispatch

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Shippo

-   By Shippo
-   Located in United States
-   Founded in 2013

Dispatch

-   By Dispatch
-   Located in United States
-   Founded in

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