# Compare Shippo vs AfterShip 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Shippo and AfterShip based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/146146-178663/Shippo-vs-AfterShip --- # Shippo vs AfterShip Features and Cost Comparison Last updated June 12th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ShippoAfterShip2/4 selected [Shippo](https://www.capterra.com/p/146146/Shippo/)[4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/) [AfterShip](https://www.capterra.com/p/178663/AfterShip/)[4.9 (469)](https://www.capterra.com/p/178663/AfterShip/reviews/) [## Shippo](https://www.capterra.com/p/146146/Shippo/)[4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [827 reviews](#user-reviews) Positive 804 Neutral 14 Negative 9 [## AfterShip](https://www.capterra.com/p/178663/AfterShip/)[4.9 (469)](https://www.capterra.com/p/178663/AfterShip/reviews/) Starting Price $11.00/month Value-for-Money 4.7 Functionality 4.8 Ease of Use 4.7 Customer Service 4.9 Reviews Sentiment Based on [469 reviews](#user-reviews) Positive 458 Neutral 6 Negative 5 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Shipment Tracking Software 16 / 50 Only Shippo - Labeling Best performer 33 / 50 Only AfterShip - Activity Dashboard - Customizable Templates - Delivery Estimate User satisfaction User satisfaction 4.8 User reviews[827](https://www.capterra.com/p/146146/Shippo/reviews/) Ease of use 4.7 Functionality 4.7 Value for money 4.8 Customer support 4.7 User satisfaction 4.9 User reviews[469](https://www.capterra.com/p/178663/AfterShip/reviews/) Ease of use 4.7 Functionality 4.8 Value for money 4.7 Customer support 4.9 Price starts from Price starts from \-- - Free version - Free trial Price starts from $11Flat Rate, Per Month - Free version - Free trial Best for Best for E-commerce merchants, online marketplaces, and e-commerce platforms or vendors. Best for Scalable shipment tracking solution for online retailers to keep the customers informed of the progress and whereabouts of their orders. ## User reviews Pros & cons JS Jonathan S. Founder > "We actually prefer it over ShipStation because it's less cumbersome and requires less day-to-day management. Once it's set up correctly, it..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207) JS Jonathan S. Founder > "That said, it occasionally feels like it's missing the next layer of functionality that growing businesses need." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207) JS Jonathan S. Founder > "It's simple, efficient, and offers solid value, but a few additional features and automation options would elevate it from very good to..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207) HS Hannah S. Founder and leader > "Now I use less intuitive and speedy services for most of my shipping." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6374588) JS Jonathan S. Founder > "Compared to other shipping platforms we've used, it introduces far less hassle and feels less bloated." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207) SF Sarah F. Owner > "The fee each month to use the service is the only thing i dislike." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6547113) SK Samantha K. Small Business Owner > "As a small business, it is very important for me to save time and money whenever possible, and I think that Shippo was not just the best..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7048643) SV Sylvia V. VP > "I did not really implement it for use as I figured the rates were not as good as some other companies I deal with, and trying to take..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3838511) SK Samantha K. Small Business Owner > "I use Shippo as an integration with Wix, and the process of adding the extension was simple, easy, and efficient." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7048643) DL David L. Managing Partner > "I have had instances where a shipping label is created but there was an error with a shipment address, dimensions, weight, etc. And any time..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3551969) JS Jonathan S. Founder > "For many small businesses, it strikes an excellent balance between functionality and simplicity." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207) JR Jen R. CEO > "Disappointing so far for a shipping program with a monthly fee on top of the shipping label costs." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4771814) EH Emily H. Warehouse Manager > "I believe it has help our accuracy with shipping as well as the time to get shipments out the door." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6882049) LG Lisa G. Baker, Owner > "My e-commerce platform (Castiron) does not currently integrate with Shippo so I have to enter in each address. But that is something..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3561314) HG Heldor G. Owner. > "The easy integration with my e-commerce in Shopify is awesome and it saves me money by reducing shipping costs." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6748872) EH Ellen H. Administrative Assistant > "It does not let me look at the email to be sent or verify the email address, and simply flashes an "email sent" screen." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3576341) LSA Liliana Sofia A. GED > "With its integrated platform, I can manage all my shipments from one place, without having to jump from one operator to another. Plus,..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4920526) JT Janet T. Owner > "The only complaint I have would be the shipping costs are deducted different days of the week. If you go over $100 its the next day, but if..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3571717) Lucas H. Owner > "The slickest and most user-friendly shipping platform I've used, and I have tried a few; however, eventually I felt we could do better with..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6520195) PM Patrick M. Owner/Operator > "Every once in a while I have difficulty entering weight and/or dimensions for a custom-size package, but really this could easily be user..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3192171) SJ Sam J. Owner > "The API works well and makes it easy to compare rates and ship internationally." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6540770) CM Carly M. Illustrator, stationery designer > "The only complaint I have is that sometimes an address will auto-populate that's close to the address I'm typing in, but not the correct one." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3192747) DM Diva M. Owner > "Shippo makes it easy to compare shipping options based on cost, arrival time, etc... and helps track deliveries." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4991510) MN Melody N. Independent Consultant > "Shipping used to be the least favorite part of my job, enough so that I’d often be delayed or skip sending samples to customers." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3181042) JS Jonathan S. Founder > "Shippo is fast, straightforward, and easy to learn." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207) LW Lyn W. Logistics > "Also the live chat is usually unavailable" [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4212934) LSA Liliana Sofia A. GED > "In addition, it offers a wide range of tutorials and online resources that have been very useful for me to take full advantage of all its..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4920526) Corey J. Director of Strategic Communications > "Can be tough to track spending when payment schedules are all over the place." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3402762) JH Jason H. Owner > "Very easy shipping software integration with my POS." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6669214) DY Danielle Y. artist > "When I want to send a new label to an old recipient, if I choose to edit and old label, it doesn't create a new one. Or I am not able to..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2753663) SJ Sam J. Owner > "We've used them for years because they offer great rates." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6540770) EH Ellen H. Administrative Assistant > "When you try to send a tracking email, it drops the ball." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3576341) Adero W. Artist > "I like that you can get a shipping quote from multiple shipping companies." [See full review](https://www.capterra.com/p/146146/Shippo/#GetApp___6247667) JL Joshua L. CEO > "I don't need the items returned as fast as I care about the items getting to our customer. " [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3568368) Ronald Abilmar R. Marketing Manager > "I like it a lot because it has given me automation tools that saved me time and effort." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4983304) BB Brittany B. Founder > "Shippo "accidentally" reused a USPS tracking number too soon." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3035130) BK Baljit K. Owner > "I like that the orders are automatically populated from wix and all i have to do is price compare, purchase the label, print and ship." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3760930) JB Jessica B. Gallery Manager > "Unable to delete unfulfilled orders from screen view" [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170140) LM Lenecca M. Owner > "It helps integrates with Shopify." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6265822) JE Jennifer E. Owner > "I also noticed it did not offer USPS media mail on a recent sale." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3576509) Cal S. Founder > "The biggest takeaway is getting the best price using the biggest shipping companies." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___5009904) WJ William J. Co- Owner > "Costumer service can be a hit or miss when it comes to both knowledge and timing." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2921386) LW Lyn W. Logistics > "I also like the following features:creating packing listscreating labelsemailing updates straight from the system" [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4212934) AG Armando G. CEO/CFO > "It prints out this way on the label as well which is incorrect." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3180782) Ronald Abilmar R. Marketing Manager > "My experience with this platform is great because it is very easy to use and it allowed me to access the best shipping rates." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4983304) EH Eric H. Disabled > "Not fully integrated with all the e-commerce shops you may use" [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3550640) JR Joshua R. President > "I can group similar weighted items and print labels in batches along with free manifest forms that make it easy for USPS to handle my..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3561343) KK Kari K. CEO > "Can re-print if not printed correctly the first time." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170750) DM Devlyn M. Owner > "I was able to integrate/import my orders from various platforms including Etsy, Square Marketplace, and Airtable (using 3rd party automation..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170452) BB Brittany B. Founder > "Customer service is not capable of handling basic problems." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3035130) CR Charis R. Owner > "It has been a game changer for my business, literally no taping labels to boxes anymore, no waiting to track orders, no having to personally..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170557) KG Kathy G. Owner > "It's not clear if you check on all the boxes of items to be shipped a menu appears at the bottom that doesn't appear if you only click on..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2238591) LSA Liliana Sofia A. GED > "What I liked the most is how easy it is to use and how convenient it has been for my eCommerce business." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4920526) IM Ian M. Owner > "The setup process to get UPS rates slowed me down for my first shipping label and in the end UPS wasn't the best fit for that package" [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2253123) GW Grace W. Reviewer > "Shippo is one of the best and easy e-commerce platforms for shipping labels to use by a small business owners like me." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4611829) GS Glen S. President > "The only critique I have about the software is that product variation descriptions get concatenated in the Shippo packing slips - for that..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2426475) LW Lyn W. Logistics > "We have accounts with some of the shipping companies on Shippo but using Shippo gives us better discounts." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4212934) VR Verified Reviewer Ecommerce Manager > "Does not integrate well with Canadian marketplaces yet." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3176100) AA Adam A. Owner > "The fact that it links up with my Shopify store and downloads the orders and once the shipping label is made it syncs up again and makes..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3186657) JF Jessi F. Director of Marketing and Operations > "We were doing all our ecom shipping via Shopify and then some other shipping via ship station because ship station pricing didn't match..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2874735) Ahmed A. AML Analyst > "The best feature I liked in shippo that it can be easily integrated to my online platform so it gives good experience for the customers..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3268030) GG Gina G. owner > "Also I don't like how many surcharges I have been getting and I never get them with any other software," [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3191837) LSA Liliana Sofia A. GED > "The first thing that struck me was how intuitive and easy to use their platform is." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4920526) SK Sa K. Digital Manager > "Customers service conversations are lengthy and do not always answer my question." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3550650) DM Devlyn M. Owner > "A huge benefit is that it's helped me SAVE money. Because I'm able to ship small packages first class, very small orders have become cheaper..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170452) AG Angela G. Owner > "The only thing I still have to do separately when using USPS is going to USPS to schedule a package pick-up. If Shippo provides this through..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2445120) LO Leo O. Owner > "After connecting the two, all my orders from the website are transferred automatically, making label creation and shipping quick and easy." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3571711) AS Anne S. Owner > "I wish that the shipping insurance claim process were easier." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3576041) ZL Zac L. Operations Manager > "Cheaper shipping labels when shipping from our office" [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4177107) AE Ann E. Owner > "Shippo is a little less user-friendly, so I did not make the switch." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3423884) LL Latisha L. Owner > "I have my Godaddy account connected to my Shippo account, so that the process of shipping, labeling, and organizing are all made easy." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3313754) NK Nick K. Owner > "I'm not sure how to describe it but some pages load incorrectly at first or orders don't fully load. If that gets fixed, than shippo would..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2239233) PL Paul L. Parts Room Manager > "Shippo allows me to take care of my occasional shipping needs without having to go out to the PO or another local business" [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3180316) RL Rachel L. Ebay Seller > "The only time I had an issue with the software, was when an International Buyer neglected to add a phone number in their account." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2749588) BK Baljit K. Owner > "Very easy to use and the package size also carries over from wix." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3760930) SG Susan G. Artist/Owner > "I don’t like it when the look of the screen changes , and consequent changes of action are required of me. " [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2455105) PL Paul L. Parts Room Manager > "I like being able to compare different shipping options and choose the one that best fits my need at the time." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3180316) KN Kei N. Software Engineer > "API is not very well-documented." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3200861) KJ Kara J. Shop owner > "I have an Etsy shop that sells handmade crafts. If an order is shipped through Etsy, it's easy. But I also allow for people to purchase..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2755192) CO Christopher O. Chef/Owner > "The ability to customize of shopping boxes is a little confusing, but honestly we have never reached out for assistance." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2252510) [View Reviews](https://www.capterra.com/p/146146/Shippo/reviews/) AG Aparna G. Product Manager > "The platform meets our tracking and notification needs well, and the support team was willing to work..." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7164449) TS Tyler S. Execution Guy > "There is a dual layer navigation menu and the pricing is a bit confusing, you have alot of add ons." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7153931) VR Verified Reviewer Head of Events and TikTok Specialist > "sensitive content hidden\] from the customer service team went above and beyond to fix a syncing issue,..." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7015105) AB Angelo B. E-commerce manager > "I also have a few other concerns, but unfortunately they can’t be addressed – for example, customizing..." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6832975) HH Hieu H. Shopify Expert > "AfterShip help my Canada Shopify store solve our problem with accurate Shipment Tracking." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6835039) DM Dara M. Project Manager > "That said, the platform itself is not very intuitive when it comes to explaining why orders fail to sync." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6871600) HH Hieu H. Shopify Expert > "The Customer Support team is super fast and knowlegable, I usually got an answer after 15m and they..." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6835039) DM Dara M. Project Manager > "The platform itself is not very intuitive when it comes to explaining why orders fail to sync." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6871600) Kevin V. President > "It is an excellent app for keeping my customers updated about the shipping. Once it is set up, it runs..." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6868975) AR Ashish R. SOFTWARE DEVELOPER > "New Flow notification is not suitable need to do work for the HTML" [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6358192) MH Mighael H. Customer Solutions and Lead > "They respond in a timely fashion, are constantly improving their systems, and offer the most value for..." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7115490) AB Angelo B. E-commerce manager > "I haven’t been using AfterShip for very long, but I’ve already noticed a few bugs, which I’ve reported to..." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6832975) CM Campbell M. director > "We are an Amazon seller and being able to sync all of our listings to Tik tok shop was great" [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6848621) DS Dan S. COO > "Mobile app doesn't sync." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6409613) AP Andika P. Software Developer > "The service works reliably, and the support agents are helpful when issues arise." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7107423) KS Katie S. Owner > "The SKUs don't re-synch when I change the data that is incorrect." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6192296) MH Mighael H. Customer Solutions and Lead > "sensitive content hidden\] did an awesome job answering my questions about the new return process we are..." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7115490) SC Sharly C. Founder > "I can't think of any area that needs improvement. " [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6796871) AG Aparna G. Product Manager > "was extremely helpful, responsive, and proactive in resolving our billing and quota issue." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7164449) KS Katie S. Owner > "Knowing how to re-issue items for synch - this isn't clear to me and I ask but still am not sure." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6192296) BV Brianna V. Ecommerce Manager > "The AfterShip team is incredibly helpful whenever support is needed, and the platform makes integration..." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7023567) MR Mercedes R. employee > "Integration was tricky- it took a few tries to get it to work with TikTok" [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4950651) ND Nick D. Manager > "It's great to see detailed tracking for each of our shipments, which really helps with our customer..." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6479303) DS Danish S. Developer > "It's too expensive as compared to other apps on the shopify store" [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4966831) Evan C. CEO > "Setup is not always intuitive, but good support helped me get through the tough spots." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7097430) IJA Ivy Jane A. Owner > "My orders were cancelling because of those issues and I was getting really frustrated." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___5026132) CS Chandra S. Wordpress Developer > "Helped me to resolve my issue. And the plugin connection is also simple." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6842566) CR Carlos R. Systems Admin > "I have missed a bit more detailed help section." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6295003) VR Verified Reviewer E-commerce Director > "We were in the need of a real time tracking system, delivery estimation etc. for our business to make..." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___5081103) MJMB Muhammad Jihadul Mustaqiim B. Founder > "The Shopify app seems very complicated for those not tech savvy" [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6124451) LG Luisa G. Project Manager > "Excellent Support and great sensitivity in understanding the client's need." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7096873) RL Roland L. Managing Director > "Our suppliers had to fill out the tracking codes manually which caused additional workload to them." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4698963) TS Tyler S. Execution Guy > "He was very helpful and clear and action oriented \*\*\*\*\* (five stars on \[sensitive content hidden\])" [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7153931) PV Phuc V. Businessman > "price, little bit expensive than expected" [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___5084612) PM Promise M. FOUNDER > "The experience is so great that it always work out on my behalf to be served by a winning team and today..." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6669583) GF Gonzalo F. Manager > "It is not easy top use and become part of the premium plan is expensive" [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4948978) SE Samuel E. CIO > "Pretty good, support was quick to respond and their tracking features were great for use with our partners" [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6838394) EM Erinn M. Dir of Marketing > "confusing navigation is hard to get used to" [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___5086519) SS Samyuktha S. Enablement Engineer > "The platform has a user-friendly interface, which makes it simple to set up." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7007019) WW Wilfred W. Product Quality Manager > "So faced issues in such shipment tracking process for our customers." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___3620132) MH Mighael H. Customer Solutions and Lead > "He thoroughly explained the process in detail." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7115490) EF Eric F. President > "I have not found any features or things about AfterShip that I do not like" [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6001404) PM Promise M. FOUNDER > "Hoping you get a higher position with aftership as a manager and many more to come for the year of 2025." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6669583) CJ Chris J. Director > "I have a broken link with Shopify and there was no notifications to me" [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4813926) DK Daniel K. Brand Manager > "It does what I need it to, and customer support is very responsive and helpful." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6851886) XH Ximena H. Owner > "It's taken a while to get a refund and it was hard to remove my company from the system." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4834966) DG Debbie G. Owner > "Not only has AfterShip made it easier to manage my TikTok shop, but it has also helped me provide a..." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4997525) WW Wilfred W. Product Quality Manager > "Yes, I could not find proper tracking details for Cainiao carrier." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___3620132) AO Aisha O. Owner > "Easy, affordable, overall pleasant experience." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7084334) KS Katie S. Owner > "Excellent - I have no IT knowledge and find things like this really hard." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6192296) LG Luisa G. Project Manager > "Excellent support and they're always ready to help." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7096873) KL Karin L. Owner > "Well as soon as that 7 day trial ended all the integrations I had set up became useless as they required..." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___3512205) SA Sami A. VP of Operations > "sensitive content hidden\] was very helpful." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7154889) KL Kent L. VP Consumer Products > "Frequent errors causing a need to reach out to AfterShip." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4773062) DG Debbie G. Owner > "I can easily track shipments, update product listings, and manage orders all in one place." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4997525) DE Dustin E. VP of Operations > "The help article page did not work correctly." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4751229) JH Jeron H. Operations Manager > "Customer support is very helpful with issues!" [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6839093) CJ Connor J. Owner > "This was frustrating because I was grandfathered in, however, I needed to scale back my plan with them." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___3829462) DM Dara M. Project Manager > "The team was responsive, patient, and committed to resolving the problem, which I truly appreciated." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6871600) DD Devyani D. Founder > "A little hard to understand without the customer support." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4762397) SM Spyro M. Owner > "sensitive content hidden\] was extremely helpful and hopped on a zoom call to walk me through how to..." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6495724) SW Sherese W. Owner > "I didnt like how hard it was to integrate my products." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4824426) ND Nick D. Manager > "The service is very robust, and an effective solution for our business." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6479303) NI Nayade I. CEO > "it could be a little hard to understand at times" [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4828501) AR Ashish R. SOFTWARE DEVELOPER > "easy integration with email notification and All API is good to go" [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6358192) Rajkishore M. Founder & CEO > "Customer support needs to be improved." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___3670894) GL Genevieve L. Director > "Tracking number send to customer is so easy" [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6510412) JL Johannes L. MR > "That it was difficult to understand in the begining" [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4839439) TC Ted C. digital > "Many of the features are greatly appreciated; it is very practical and allows customization of one's own..." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4893742) VR Verified Reviewer Accounting > "Most the time it only provide the tracking numbers and unable to provide reliable source of the package..." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___2818344) PM Punit M. General Manager > "We loved the status updates and the ability to track multiple providers in real time." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6210230) KL Karin L. Owner > "Not a great first impression and I'm now hesitant to pay for an app that I can't rely on support for." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___3512205) SK Sanny K. MANAGER > "the tracking function is very helpful." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6796009) VR Verified Reviewer Accounting > "The tracking information is unclear and I am certain this would create issues and disputes from the..." [See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___2818344) [View Reviews](https://www.capterra.com/p/178663/AfterShip/reviews/) ## User interface 4.82 (827) [AfterShip](https://www.capterra.com/p/178663/AfterShip/) 4.86 (469) ### Features Shippo 16/50 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Management - Cost Analysis - Customizable Branding - Customizable Templates - Data Import/Export - Delivery Estimate - Delivery Record - Delivery Tracking - Document Management - eCommerce Management - Email Templates - For eCommerce - For Freight Operations - Generative AI - Historical Reporting - Invoice Management - Labeling - Label Printing - Location Tracking - Mobile Alerts - Monitoring - Order Management - Order Tracking - Package Tracking - Performance Management - Predictive Analytics - Quotes/Estimates - Real-Time Analytics - Real Time Comparisons - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Real-Time Updates - Reporting & Statistics - Role-Based Permissions - Route Optimization - Scheduling - Self Service Portal - Shipping Labels - Shipping Management - Status Tracking - Supplier Management - Supply Chain Management - Third-Party Integrations [See all features](https://www.capterra.com/p/146146/Shippo/#features) AfterShip Top features 33/50 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Management - Cost Analysis - Customizable Branding - Customizable Templates - Data Import/Export - Delivery Estimate - Delivery Record - Delivery Tracking - Document Management - eCommerce Management - Email Templates - For eCommerce - For Freight Operations - Generative AI - Historical Reporting - Invoice Management - Labeling - Label Printing - Location Tracking - Mobile Alerts - Monitoring - Order Management - Order Tracking - Package Tracking - Performance Management - Predictive Analytics - Quotes/Estimates - Real-Time Analytics - Real Time Comparisons - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Real-Time Updates - Reporting & Statistics - Role-Based Permissions - Route Optimization - Scheduling - Self Service Portal - Shipping Labels - Shipping Management - Status Tracking - Supplier Management - Supply Chain Management - Third-Party Integrations [See all features](https://www.capterra.com/p/178663/AfterShip/#features) ### Recognition Shippo is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value ShippingSoftware (2022)  No recognitions have been awarded to AfterShip ### Deployment & support Shippo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos AfterShip Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Shippo - By Shippo - Located in United States - Founded in 2013 AfterShip - By AfterShip - Located in Hong Kong SAR China - Founded in ## 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