---
title: "Compare Shippo vs PayPal 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Shippo and PayPal based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/146146-207944/Shippo-vs-PayPal"
page_type: "comparison"
language: "en"
---

# Shippo vs PayPal Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ShippoPayPal2/4 selected

[Shippo](https://www.capterra.com/p/146146/Shippo/)[4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

[## Shippo](https://www.capterra.com/p/146146/Shippo/)[4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [827 reviews](#user-reviews)

Positive

804

Neutral

14

Negative

9

[## PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting Price

$0.29

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.2

Reviews Sentiment

Based on [26,663 reviews](#user-reviews)

Positive

25,055

Neutral

1,076

Negative

532

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### ProShip

4.2 (26)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

88%

of reviewers  
rated it above 4 stars

* * *

### Wave

4.4 (1,730)

* * *

Starting Price

$19.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

87%

of reviewers  
rated it above 4 stars

* * *

### InfoPlus

4.4 (116)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

88%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Acumatica Cloud ERP

4.4 (243)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

92%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 3,233 reviews from shipping software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

Missing features

Feature ratings

Parcel Shipping

4.8

Label Printing

4.8

Package Tracking

4.8

Quotes/Estimates

NA

Delivery Tracking

4.8

\--%Fit

Missing features

Feature ratings

Parcel Shipping

NA

Label Printing

NA

Package Tracking

NA

Quotes/Estimates

NA

Delivery Tracking

NA

User satisfaction

User satisfaction

4.8

User reviews[827](https://www.capterra.com/p/146146/Shippo/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.8

Customer support

4.7

User satisfaction

4.6

User reviews[26,663](https://www.capterra.com/p/207944/PayPal/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.5

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$0.29Other, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

E-commerce merchants, online marketplaces, and e-commerce platforms or vendors.

Best for

PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions.

## User reviews

Pros & cons

Jonathan S.

Founder

> "We actually prefer it over ShipStation because it's less cumbersome and requires less day-to-day management. Once it's set up..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207)

Jonathan S.

Founder

> "That said, it occasionally feels like it's missing the next layer of functionality that growing businesses need."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207)

Jonathan S.

Founder

> "It's simple, efficient, and offers solid value, but a few additional features and automation options would elevate it from very..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207)

SF

Sarah F.

Owner

> "The fee each month to use the service is the only thing i dislike."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6547113)

Jonathan S.

Founder

> "Compared to other shipping platforms we've used, it introduces far less hassle and feels less bloated."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207)

HS

Hannah S.

Founder and leader

> "Now I use less intuitive and speedy services for most of my shipping."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6374588)

SK

Samantha K.

Small Business Owner

> "As a small business, it is very important for me to save time and money whenever possible, and I think that Shippo was not just the..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7048643)

SV

Sylvia V.

VP

> "I did not really implement it for use as I figured the rates were not as good as some other companies I deal with, and trying to..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3838511)

SK

Samantha K.

Small Business Owner

> "I use Shippo as an integration with Wix, and the process of adding the extension was simple, easy, and efficient."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7048643)

DL

David L.

Managing Partner

> "I have had instances where a shipping label is created but there was an error with a shipment address, dimensions, weight, etc. And..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3551969)

Jonathan S.

Founder

> "For many small businesses, it strikes an excellent balance between functionality and simplicity."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207)

JR

Jen R.

CEO

> "Disappointing so far for a shipping program with a monthly fee on top of the shipping label costs."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4771814)

HG

Heldor G.

Owner.

> "The easy integration with my e-commerce in Shopify is awesome and it saves me money by reducing shipping costs."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6748872)

LG

Lisa G.

Baker, Owner

> "My e-commerce platform (Castiron) does not currently integrate with Shippo so I have to enter in each address. But that is..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3561314)

EH

Emily H.

Warehouse Manager

> "I believe it has help our accuracy with shipping as well as the time to get shipments out the door."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6882049)

EH

Ellen H.

Administrative Assistant

> "It does not let me look at the email to be sent or verify the email address, and simply flashes an "email sent" screen."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3576341)

Lucas H.

Owner

> "The slickest and most user-friendly shipping platform I've used, and I have tried a few; however, eventually I felt we could do..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6520195)

JT

Janet T.

Owner

> "The only complaint I have would be the shipping costs are deducted different days of the week. If you go over $100 its the next..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3571717)

SJ

Sam J.

Owner

> "The API works well and makes it easy to compare rates and ship internationally."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6540770)

PM

Patrick M.

Owner/Operator

> "Every once in a while I have difficulty entering weight and/or dimensions for a custom-size package, but really this could easily..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3192171)

Jonathan S.

Founder

> "Shippo is fast, straightforward, and easy to learn."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207)

CM

Carly M.

Illustrator, stationery designer

> "The only complaint I have is that sometimes an address will auto-populate that's close to the address I'm typing in, but not the..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3192747)

JH

Jason H.

Owner

> "Very easy shipping software integration with my POS."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6669214)

MN

Melody N.

Independent Consultant

> "Shipping used to be the least favorite part of my job, enough so that I’d often be delayed or skip sending samples to customers."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3181042)

LSA

Liliana Sofia A.

GED

> "With its integrated platform, I can manage all my shipments from one place, without having to jump from one operator to another...."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4920526)

LW

Lyn W.

Logistics

> "Also the live chat is usually unavailable"

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4212934)

SJ

Sam J.

Owner

> "We've used them for years because they offer great rates."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6540770)

Corey J.

Director of Strategic Communications

> "Can be tough to track spending when payment schedules are all over the place."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3402762)

Adero W.

Artist

> "I like that you can get a shipping quote from multiple shipping companies."

[See full review](https://www.capterra.com/p/146146/Shippo/#GetApp___6247667)

DY

Danielle Y.

artist

> "When I want to send a new label to an old recipient, if I choose to edit and old label, it doesn't create a new one. Or I am not..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2753663)

LM

Lenecca M.

Owner

> "It helps integrates with Shopify."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6265822)

EH

Ellen H.

Administrative Assistant

> "When you try to send a tracking email, it drops the ball."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3576341)

DM

Diva M.

Owner

> "Shippo makes it easy to compare shipping options based on cost, arrival time, etc... and helps track deliveries."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4991510)

JL

Joshua L.

CEO

> "I don't need the items returned as fast as I care about the items getting to our customer. "

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3568368)

LW

Lyn W.

Logistics

> "I also like the following features:creating packing listscreating labelsemailing updates straight from the system"

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4212934)

JB

Jessica B.

Gallery Manager

> "Unable to delete unfulfilled orders from screen view"

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170140)

LSA

Liliana Sofia A.

GED

> "In addition, it offers a wide range of tutorials and online resources that have been very useful for me to take full advantage of..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4920526)

JE

Jennifer E.

Owner

> "I also noticed it did not offer USPS media mail on a recent sale."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3576509)

JR

Joshua R.

President

> "I can group similar weighted items and print labels in batches along with free manifest forms that make it easy for USPS to handle..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3561343)

AG

Armando G.

CEO/CFO

> "It prints out this way on the label as well which is incorrect."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3180782)

DM

Devlyn M.

Owner

> "I was able to integrate/import my orders from various platforms including Etsy, Square Marketplace, and Airtable (using 3rd party..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170452)

EH

Eric H.

Disabled

> "Not fully integrated with all the e-commerce shops you may use"

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3550640)

CR

Charis R.

Owner

> "It has been a game changer for my business, literally no taping labels to boxes anymore, no waiting to track orders, no having to..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170557)

KK

Kari K.

CEO

> "Can re-print if not printed correctly the first time."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170750)

GW

Grace W.

Reviewer

> "Shippo is one of the best and easy e-commerce platforms for shipping labels to use by a small business owners like me."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4611829)

GS

Glen S.

President

> "The only critique I have about the software is that product variation descriptions get concatenated in the Shippo packing slips -..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2426475)

LW

Lyn W.

Logistics

> "We have accounts with some of the shipping companies on Shippo but using Shippo gives us better discounts."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4212934)

VR

Verified Reviewer

Ecommerce Manager

> "Does not integrate well with Canadian marketplaces yet."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3176100)

AA

Adam A.

Owner

> "The fact that it links up with my Shopify store and downloads the orders and once the shipping label is made it syncs up again and..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3186657)

JF

Jessi F.

Director of Marketing and Operations

> "We were doing all our ecom shipping via Shopify and then some other shipping via ship station because ship station pricing didn't..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2874735)

Ahmed A.

AML Analyst

> "The best feature I liked in shippo that it can be easily integrated to my online platform so it gives good experience for the..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3268030)

GG

Gina G.

owner

> "Also I don't like how many surcharges I have been getting and I never get them with any other software,"

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3191837)

DM

Devlyn M.

Owner

> "A huge benefit is that it's helped me SAVE money. Because I'm able to ship small packages first class, very small orders have..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170452)

SK

Sa K.

Digital Manager

> "Customers service conversations are lengthy and do not always answer my question."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3550650)

Ronald Abilmar R.

Marketing Manager

> "I like it a lot because it has given me automation tools that saved me time and effort."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4983304)

AG

Angela G.

Owner

> "The only thing I still have to do separately when using USPS is going to USPS to schedule a package pick-up. If Shippo provides..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2445120)

BK

Baljit K.

Owner

> "I like that the orders are automatically populated from wix and all i have to do is price compare, purchase the label, print and..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3760930)

AS

Anne S.

Owner

> "I wish that the shipping insurance claim process were easier."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3576041)

LO

Leo O.

Owner

> "After connecting the two, all my orders from the website are transferred automatically, making label creation and shipping quick..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3571711)

AE

Ann E.

Owner

> "Shippo is a little less user-friendly, so I did not make the switch."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3423884)

ZL

Zac L.

Operations Manager

> "Cheaper shipping labels when shipping from our office"

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4177107)

RL

Rachel L.

Ebay Seller

> "The only time I had an issue with the software, was when an International Buyer neglected to add a phone number in their account."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2749588)

Cal S.

Founder

> "The biggest takeaway is getting the best price using the biggest shipping companies."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___5009904)

SG

Susan G.

Artist/Owner

> "I don’t like it when the look of the screen changes , and consequent changes of action are required of me. "

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2455105)

LL

Latisha L.

Owner

> "I have my Godaddy account connected to my Shippo account, so that the process of shipping, labeling, and organizing are all made..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3313754)

KN

Kei N.

Software Engineer

> "API is not very well-documented."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3200861)

Ronald Abilmar R.

Marketing Manager

> "My experience with this platform is great because it is very easy to use and it allowed me to access the best shipping rates."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4983304)

KG

Kevin G.

Owner

> "I cannot add comments on the invoice/packing list for the customer."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2733818)

PL

Paul L.

Parts Room Manager

> "Shippo allows me to take care of my occasional shipping needs without having to go out to the PO or another local business"

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3180316)

SA

Sherry A.

Owner

> "I had a hard time finding the place to get a quote for a label and the tech support didn't really direct me to what I wanted."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2734168)

PL

Paul L.

Parts Room Manager

> "I like being able to compare different shipping options and choose the one that best fits my need at the time."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3180316)

CD

Christie D.

Owner/Artist

> "I also was disappointed that not all the carriers are integrated, you have to add them for an addition fee per use."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2899033)

KJ

Kara J.

Shop owner

> "I have an Etsy shop that sells handmade crafts. If an order is shipped through Etsy, it's easy. But I also allow for people to..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2755192)

ED

Emma D.

production coordinator

> "I wasn't able to easily access UPS or Fedex or other methods of shipping at first."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2426548)

AR

Armand R.

Owner

> "I recently used Shippo for their free trial period and I was very satisfied with their extensive help in my e-commerce business and..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2792293)

YM

Yoko M.

Principal/Owner

> "Some tracking information is either missing or inaccurate (but that might be from the postal service)."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2437633)

LSA

Liliana Sofia A.

GED

> "What I liked the most is how easy it is to use and how convenient it has been for my eCommerce business."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4920526)

CL

CURTIS L.

Owner

> "the shipping carriers they represent are not giving you exactly the same services as if you bought from them directly...."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2798263)

DM

Devlyn M.

Owner

> "I love that I can set up pre-sets (package type/weight) to make the process even easier."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170452)

BB

Brittany B.

Founder

> "Shippo "accidentally" reused a USPS tracking number too soon."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3035130)

JS

Jonathan S.

Founder

> "We actually prefer it over ShipStation because it's less cumbersome and requires less day-to-day management. Once it's set up..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207)

AE

Ann E.

Owner

> "Shippo is a little less user-friendly, so I did not make the switch."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3423884)

LSA

Liliana Sofia A.

GED

> "In addition, it offers a wide range of tutorials and online resources that have been very useful for me to take full advantage of..."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4920526)

SG

Susan G.

Artist/Owner

> "I don’t like it when the look of the screen changes , and consequent changes of action are required of me. "

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2455105)

DH

Deam H.

owner

> "Shippo supports multiple popular programming languages including my language of choice, Python."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170157)

KN

Kei N.

Software Engineer

> "API is not very well-documented."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3200861)

FM

Freddy M.

owner

> "Very easy to use, mostly everything can be found on the same screen"

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3559957)

TA

Tom A.

owner

> "A little cumbersome at first and slightly not intrinsic. "

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2742453)

SK

Samantha K.

Small Business Owner

> "I use Shippo as an integration with Wix, and the process of adding the extension was simple, easy, and efficient."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7048643)

Rob J.

Owner

> "Not integrated for use with Federal Express."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2746236)

LM

Lenecca M.

Owner

> "It helps integrates with Shopify."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6265822)

WM

Wolfgang M.

Web Master

> "I hated to see the integration with Weebly being cut."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2445087)

DR

Dorothee R.

VP Sales & Marketing

> "Integrates well with Shopify platform"

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3561344)

JL

Joshua L.

CEO

> "I don't need the items returned as fast as I care about the items getting to our customer. "

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3568368)

DC

Debra C.

Owner/Operator

> "I'm able to integrate with eBay."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2733612)

SK

Sa K.

Digital Manager

> "Customers service conversations are lengthy and do not always answer my question."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3550650)

JS

Jonathan S.

Founder

> "Shippo is fast, straightforward, and easy to learn."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207)

WJ

William J.

Co- Owner

> "Costumer service can be a hit or miss when it comes to both knowledge and timing."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2921386)

LSA

Liliana Sofia A.

GED

> "What I liked the most is how easy it is to use and how convenient it has been for my eCommerce business."

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4920526)

AI

Amanda I.

owner

> "theres nothing i didnt like about this service"

[See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3125393)

[View Reviews](https://www.capterra.com/p/146146/Shippo/reviews/)

Melanie M.

Coach

> "The free version gives me plenty of options, including creating a custom PayPal.me link which makes sharing my business with others even easier. Whenever I've needed to reach out to..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129143)

VR

Verified Reviewer

Founder and Principal

> "In using the debit card, or if you use it as a bank account, it will sometimes randomly decline transactions (which can be super embarrassing), and even make transfers seem impossible..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7145449)

CD

Cody D.

Performance Head

> "Paypal easily adds my bank account and make secure payment using the email and the otp , even after i do my payment i got the invoice receipt over the email which is so useful for me."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7181696)

BZ

Briana Z.

Art Instructor

> "Accessing PayPal statements for PayPal Credit can be tricky- the bug is the page often won't load and the site encounters issues and error messages when trying to download statements."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166632)

SR

Shawn R.

Graphic Design - Art and Creative Direction

> "Fast payments received from international clients, simple interface for creating professional invoices, reassuring security for transactions, handy mobile app for tracking payments on the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7200986)

Deepeshkumar G.

Techno Functional Consultant

> "QR scanning facility is not available in my region and the international money transfer takes 24 hours hold in paypal account."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148059)

NW

Nathaniel W.

Chef and Bartender

> "PayPal used to provide a lot of efficient money moves as far as quicker payments and efficient execution through apps that allow you to buy things such as plane tickets, hotels concerts,..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7199294)

Bruno M.

Sales Executive

> "Another disadvantage of PayPal is that it might limit the account in case of high sales volume, large transactions, or several failed attempts in a short period of time."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7188234)

VR

Verified Reviewer

Administrative

> "I also like the data managing feature of transaction history where I can review my past receipts and invoices, which helps me in expense management. Whenever I find any glitch like delays..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7186832)

Michelle C.

CEO

> "Some parts of PayPal can be confusing, especially when trying to understand fees, payment holds, invoices, prepaid cards, or why a payment method is not working the way expected."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7179833)

AP

Ashley P.

Founder, Princial Consultant

> "PayPal is a reliable payment solution for businesses that need a convenient way to send payments, receive money, track transactions, and maintain organized financial records."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174661)

VR

Verified Reviewer

Software Engineer

> "In addition, customer support experiences may vary, and resolving account-related issues can sometimes take a long time. Although PayPal is widely trusted and convenient, these problems..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

JE

JoBeth E.

CEO

> "It allows me to send and receive money quickly, manage transactions in one place, and securely pay for goods and services without having to repeatedly enter financial information."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494)

BB

Bruno B.

Creative

> "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070)

Deepak G.

Administrative executive

> "My overall experience with the PayPal is highly positive I would say that PayPal is the central application and portal to get money from most of the international vendors who are ready to..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189314)

Rabindra K.

Network Security Administrator

> "The biggest drawbacks are the fees that add up quickly—especially the 3-4% currency conversion markup on international payments, the 1.75% instant transfer fee, and dispute charges for..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055751)

Bruno M.

Sales Executive

> "What is more, PayPal has such advantages as High Security since all the financial data of the user is encrypted, availability in more than 200 international markets and numerous..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7188234)

NC

Nikki C.

permit technician

> "The main downsides of PayPal are the fees, especially for business transactions, and occasional holds on funds that can slow down cash flow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139057)

BH

Braden H.

Senior Product Designer

> "The product balances functionality and simplicity well, making payments, invoicing, and expense management accessible for different types of users. While there are opportunities to..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7195378)

SP

Susan P.

CEO-Owner

> "Even when I’m just making normal transactions, it can be frustrating if a payment gets flagged and my funds are temporarily frozen while verification is requested."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844)

VR

Verified Reviewer

Software Engineer

> "It has simplified online payments, invoicing, expense management, and record keeping by providing organized transaction data and easy access to payment history."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779)

Tony U.

Co-Founder CMO

> "The main downside is that fees can build up over time, and when issues happen, refunds, disputes, or account reviews can sometimes feel slower than expected."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120000)

Sachin K.

Operations Manager

> "The ease of setup, broad integration support, and trusted reputation make it a practical option for freelancers, e-commerce businesses, and everyday users. While fees and occasional..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148707)

VR

Verified Reviewer

Data Encoder

> "Additionally, the tendency to "freeze" accounts or hold funds for 21 days during sudden spikes in activity can be a major hurdle for small businesses."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7124768)

CA

Christopher A.

Commercial Director

> "The convenience in terms of the invoicing processes is incredible, and our sales department can easily create and transmit professional payment requests to our foreign distributors of..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116491)

AE

Amrin E.

Marketing Director

> "Occasionally, account reviews or verification requirements can slow down access to funds, which may be inconvenient for businesses that rely on quick cash flow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7161766)

VR

Verified Reviewer

Software Engineer

> "I especially like the invoicing feature, detailed transaction history, and expense tracking, which make it easier to manage personal and business finances."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779)

MM

Mark M.

Owner

> "The fee structure of PayPal can be very high if you don't know how to properly use it, or if you need to convert funds from one currency to another, which it often prompts you to do."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120131)

MK

MO K.

MD

> "PayPal is a solid, professional platform that makes sending and receiving payments very simple. While the fees are a bit high, the security and global acceptance make it worth using for..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550)

VR

Verified Reviewer

Administrative

> "The only thing I dislike about Pay Pal is the app glitches, like data loading issues or getting the payment notifications late."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7186832)

VR

Verified Reviewer

Software Engineer

> "It supports international transactions, making it very useful for freelancers, online businesses, and customers who buy products or services from different countries."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Kabeer Q.

public relations

> "The Fee Tax: Watching $10 to $50 vanish from every major invoice feels painful, especially when competitors offer cheaper bank-to-bank transfers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184118)

NO

Nelson O.

Systems administrator

> "I can send money to friends, pay bills, split expenses, and shop online with just my email or phone number, and the app makes everything feel quick and straightforward."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116834)

ET

Eldho T.

battery test tecnication

> "Funds can be held for up to 180 days if a "permanent limitation" is placed, which can be devastating for small business cash flow"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

PP

Piyusha P.

Customer service

> "I also appreciate the invoicing capabilities, buyer and seller protection features, and seamless integration with online stores and marketplaces."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

NAGESH B.

Sr Transaction Processing Officer

> "PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

NM

Nicole M.

Breeder

> "There are so many different options to use with PayPal, I like that I can connect it with my eBay account and make purchases and it also has the pay later feature."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7155455)

NS

Naveed S.

computer typist

> "Sometimes payments get held or delayed unexpectedly for security reviews, which can slow down cash flow when dealing with tight deadlines."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189422)

YL

Yasmine L.

Esthetician

> "I like how large PayPal has expanded, it feels like they were originally a payment processor a way to send funds, now I love how they have payment plan options, large loans, and they are..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7132237)

Wills S.

Brand Designer

> "PayPal made international commerce feel local. If you've ever tried to buy something from an independent creator halfway across the world, standard banking can be a nightmare of wire fees..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7182039)

DR

Dave R.

Manager

> "The platform has consistently provided a secure and convenient way to manage payments, with quick transaction processing and dependable buyer protection."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7183065)

EA

Estrella A.

Software Engineer

> "Their customer support chat is often unhelpful, and resolving account bugs or payment issues feels impossible with their automated messaging."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7180023)

DW

Dylan W.

Operations Manager

> "Creating invoices are an absolute breeze because it automatically generates the entire form based on just the payment information you used and submitted."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184946)

Valery C.

Digital Philanthropy Officer

> "Sometimes it is buggy with payments if you attach gift cards, and it becomes annoying to deal with since payments seems to go through but then don’t."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177151)

Deepak G.

Administrative executive

> "they only charge the nominal fee of about 4% per transaction and I I have rarely used their customer support services free are easily available and there are no lags in the transfers of..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189314)

VR

Verified Reviewer

Teacher

> "Also, sometimes the customer support takes a bit longer to resolve account holds or verification issues, which can delay urgent payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7159479)

Mai M.

Managing Director

> "The ease of linking your various accounts ands cards allows our clients to make payments without exposing personal financial details with us."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120918)

VR

Verified Reviewer

Software Engineer

> "Users may face extra charges for currency conversion, cross-border transactions, or receiving payments, which can reduce overall earnings."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

SP

Susan P.

CEO-Owner

> "What I like most about PayPal is how it reduces friction in everyday payments. Once my account is set up, I don’t have to repeatedly pull out my card or retype long billing details."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844)

Tanya D.

President

> "There were sometimes some glitches when trying to use it since one account was logged it, would not allow that to log out and change to make a payment."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7183841)

NN

Nyasia N.

Assistant Residence Manager

> "PayPal also provides strong security features that help protect personal and financial information, making users feel safe when sending or receiving money."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7191333)

DR

Dave R.

Manager

> "Transaction fees can be higher than some alternative payment platforms, particularly for business transactions or receiving certain types of payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7183065)

Sibahle N.

Customer service advisor

> "I love that I can use paypal to receive money from international banks with ease, I can then send that money to my local within minutes"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7199011)

Jennifer H.

Manager

> "However, higher fees, occasional account holds, and some integration cleanup with QuickBooks Online can be drawbacks."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7142902)

Shivajatkumar G.

Assistant IT OFFICER

> "I also appreciate its global reach, user-friendly platform, fast transactions, and commitment to protecting both customers and businesses from fraud.""

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7187922)

VR

Verified Reviewer

Founder

> "I understand the need for fraud prevention, but the way funds were held and limits were applied felt excessive given that we were already an established ecommerce business."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154220)

AA

Abdalmeged A.

It engineer

> "Transaction history and invoicing tools are well-organized, making expense tracking straightforward for both personal and business use."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154507)

VR

Verified Reviewer

CEO

> "In some cases, account limitations or holds on funds may occur without clear or timely communication, which can be frustrating."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7134942)

Yuriy Y.

Owner

> "It provided a secure, widely accepted platform for online payments and cross-border transactions, reducing friction and increasing confidence in everyday financial interactions."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314)

Alex M.

CEO

> "The fees for receiving payments via credit card can add up, and customer support can sometimes be slow to resolve disputes."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177532)

EB

Emma B.

Financial Controller

> "We can easily track and audit all transactions and it integrates with our accounting software leading to quick and accurate reconciliation of accounts."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769)

RR

Rhonda R.

Administrator

> "It has too many items that it charges for, too many ways they try to take from users, and too little customer support."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166187)

VR

Verified Reviewer

Software Engineer

> "PayPal offers a secure and user-friendly payment platform that makes sending, receiving, and managing payments very convenient."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779)

VR

Verified Reviewer

Software Engineer

> "The biggest drawback is the transaction and currency conversion fees, which can become expensive for frequent international payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779)

LL

Lois L.

Office Manager

> "Online businesses may vy for my purchases but I always select companies that use Paypal because I've learned to trust them. When a company uses PayPal they are using a company that..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7070741)

VR

Verified Reviewer

Systems Administrator

> "Some buyers struggled with paying the ‘extra’ goods and services fee for their ‘insurance’ that they had PayPal’s protection if something went awry but it was only a few."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189235)

ET

Elena T.

CMO ecommerce

> "I personally like that you can easily create a business account in different currencies to create invoices, and it's super easy to integrate with WooCommerce or any other e-commerce..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7165284)

VR

Verified Reviewer

Admin

> "Bugs and Issues: Occasional app glitches like delayed notifications or login issues can disrupt the experience."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7126777)

ET

Eldho T.

battery test tecnication

> "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

NHH

Nguyen H. H.

Deputy Service Manager

> "The customer support response times are not consistent and the customer may not be able to get a response when needed."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7163565)

Alexis L.

Owner

> "I enjoy the ability to invoice from the app effectively and for my customers to get it and submit payment immediately."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139239)

VR

Verified Reviewer

Software Engineer

> "PayPal is that its transaction fees can sometimes be high, especially for small businesses, freelancers, and international payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Abdelrahman A.

Associate Software Developer

> "Whether I am handling payments for custom development projects or managing financial transactions for a retail e-commerce page, PayPal provides a secure and universally trusted platform."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7105211)

Kabeer Q.

public relations

> "Dispute Drama: If you ever have to actually file a dispute, the interface becomes incredibly clinical and bureaucratic."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184118)

PP

Piyusha P.

Customer service

> "The user interface is intuitive, making payments, refunds, and account management simple even for non-technical users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

AA

Anis A.

Software developer

> "PayPal provides a useful pay in 4 options but has no actual customer service for solutions regarding the program."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116929)

RS

Radha S.

Legal Assistant

> "I appreciate how easy it is to send and receive money, link multiple payment methods, and keep clear records of past transactions, which is especially helpful for online purchases and..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765)

PS

Peter S.

Backend Developer

> "My account has once be hold for like 21days, I dislike how they freeze account and also the high transaction fees"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7117323)

RC

Raul C.

Electrician

> "Great experience, I start using it to send or received money on the safetys way, after that paypal include the 4 payments program, that have been so usseful and succesful for me, have..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7075446)

JE

JoBeth E.

CEO

> "Additionally, when issues arise, such as holds or disputes, the resolution process can sometimes feel slow or lack clear communication"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494)

SR

Shawn R.

Graphic Design - Art and Creative Direction

> "Fast payments received from international clients, simple interface for creating professional invoices, reassuring security for transactions, handy mobile app for tracking payments on the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7200986)

BB

Bruno B.

Creative

> "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070)

BH

Braden H.

Senior Product Designer

> "The product balances functionality and simplicity well, making payments, invoicing, and expense management accessible for different types of users. While there are opportunities to..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7195378)

Kabeer Q.

public relations

> "Dispute Drama: If you ever have to actually file a dispute, the interface becomes incredibly clinical and bureaucratic."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184118)

ET

Eldho T.

battery test tecnication

> "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

RS

Radha S.

Legal Assistant

> "Additionally, the interface can feel cluttered, and navigating to specific settings or resolving problems isn’t always intuitive."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765)

PP

Piyusha P.

Customer service

> "The user interface is intuitive, making payments, refunds, and account management simple even for non-technical users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

MK

Michael K.

President

> "Some features and account options can also be difficult to navigate at first."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7207987)

VINAY P.

Engineer

> "Its wide acceptance across e-commerce websites and integration with many business platforms make it convenient for both personal and professional use."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177541)

NAGESH B.

Sr Transaction Processing Officer

> "For most, this makes PayPal the "default" for any site they don't 100% trust."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

DD

Denise D.

Web Consultant

> "The ease of use and the ability to integrate PayPal buttons directly on my website are perhaps the best qualities of this product."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7114205)

LR

Lola R.

Creative Founder

> "Often, the download time on my MacBook Air is really slow, and even refreshing the URL is to no avail."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6657801)

SL

Sai L.

Assistantship

> "The platform is incredibly reliable, and the checkout process is seamless across most websites."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7170052)

SB

Sydney B.

Paralegal

> "The only thing I dislike is when I try and generate a label the website freezes on me."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6689832)

Konstantin P.

seo

> "It also allows to use integrated mendy other CRM systems."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7144577)

GI

Gabriel I.

Founder

> "Also, Paypal business doesn't have many options to integrate easily."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6761274)

DM

Darnell M.

Mentor

> "What I loved most about the PayPal app is the ease of use along with its detailed instructions."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7161692)

VR

Verified Reviewer

Director of Public Relations

> "I wish more people used PayPal, as it sometimes feels like it’s becoming less popular with younger users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078455)

YF

Yvon F.

Sales Development Representative

> "What I like most about Paypal is that is very easy to access with and its less hassle too."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7158523)

FL

Faith L.

Therapist

> "It can be difficult to navigate sometimes."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7181864)

MW

Mekailah W.

Owner

> "I mean it is beneficial, rewarding and i can use it for business or personal"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116337)

Dan M.

president

> "sometimes hard to get in to ."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184309)

ÁLvaro C.

Deploy Manager

> "It's very easy to use, with a clean interface that isn't cluttered with too much information."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7182139)

Jaquelyn L.

Tech

> "This company has really gone downhill and extremely unhelpful that will waste lots of your personal time"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116363)

DD

Denise D.

Web Consultant

> "I have been using PayPal since I started my online business and anytime there may be a customer service issue, they easily resolve it."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7114205)

RR

Rhonda R.

Administrator

> "It has too many items that it charges for, too many ways they try to take from users, and too little customer support."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166187)

VB

Violet B.

Artist Representative

> "Other than not having the ability to speak directly with a human customer service rep now I still enjoy the program a lot."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7137391)

NHH

Nguyen H. H.

Deputy Service Manager

> "The customer support response times are not consistent and the customer may not be able to get a response when needed."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7163565)

Anya C.

Stay at home mom

> "The customer service is great at helping when you have a problem and there is no minimum to how much you have in your account."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078426)

AE

Andrea E.

Illustrator and Designer

> "It was also hard to get in touch with a customer support agent that wasn't AI, which made communication a lot harder than it needed to be."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7144646)

Cristin H.

Office manager

> "It's a solid essential service with some clear areas that need improvement"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7179372)

MK

MO K.

MD

> "The transaction fees are a bit high, and the customer support can be slow to respond."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550)

[View Reviews](https://www.capterra.com/p/207944/PayPal/reviews/)

## User interface

[Shippo](https://www.capterra.com/p/146146/Shippo/)

4.82 (827)

[PayPal](https://www.capterra.com/p/207944/PayPal/)

4.65 (26,663)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Shippo

Top features

15/50

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Air Shipping
-   Alerts/Notifications
-   API
-   Assign suppliers
-   Auditing & Claim Filing Services
-   Audit Management
-   Automated Claim Filing
-   Automated inventory orders
-   Bar codes
-   Barcode/Ticket Scanning
-   Bills of Lading
-   Carrier Invoice Auditing
-   Claims Management
-   Container Shipping
-   Cost Recovery
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Delivery Tracking
-   Discount Management
-   eCommerce Management
-   EDI
-   Exceptions Management
-   Flat rate services
-   Freight Shipping
-   Generative AI
-   Ground Shipping
-   Import/Export Management
-   Inventory Management
-   Inventory reports
-   Invoice Management
-   Label Printing
-   Low stock alerts
-   Manage orders
-   Multi-Location
-   Ocean Shipping
-   Order Management
-   Order Status
-   Order Tracking
-   Package Analytics
-   Package Tracking
-   Parcel Shipping
-   Predictive Analytics
-   Purchase Order Management
-   Quick rate comparison
-   Quotes/Estimates
-   Real-Time Updates

[See all features](https://www.capterra.com/p/146146/Shippo/#features)

PayPal

12/50

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Air Shipping
-   Alerts/Notifications
-   API
-   Assign suppliers
-   Auditing & Claim Filing Services
-   Audit Management
-   Automated Claim Filing
-   Automated inventory orders
-   Bar codes
-   Barcode/Ticket Scanning
-   Bills of Lading
-   Carrier Invoice Auditing
-   Claims Management
-   Container Shipping
-   Cost Recovery
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Delivery Tracking
-   Discount Management
-   eCommerce Management
-   EDI
-   Exceptions Management
-   Flat rate services
-   Freight Shipping
-   Generative AI
-   Ground Shipping
-   Import/Export Management
-   Inventory Management
-   Inventory reports
-   Invoice Management
-   Label Printing
-   Low stock alerts
-   Manage orders
-   Multi-Location
-   Ocean Shipping
-   Order Management
-   Order Status
-   Order Tracking
-   Package Analytics
-   Package Tracking
-   Parcel Shipping
-   Predictive Analytics
-   Purchase Order Management
-   Quick rate comparison
-   Quotes/Estimates
-   Real-Time Updates

[See all features](https://www.capterra.com/p/207944/PayPal/#features)

### Recognition

Shippo is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value Shipping Software (2022) 

PayPal is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Shippo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PayPal

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Shippo

-   By Shippo
-   Located in United States
-   Founded in 2013

PayPal

-   By PayPal
-   Located in United States
-   Founded in 1998

## Popular Comparisons

[Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (827)](https://www.capterra.com/p/146146/Shippo/reviews/)

vs

[ShipTime](https://www.capterra.com/p/198849/ShipTime/)[4.59 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/)

$0

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Contact vendor for pricing

4.7

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/146146-198849/Shippo-vs-ShipTime)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,383)](https://www.capterra.com/p/123889/Stripe/reviews/)

$0.29

Price

Contact vendor for pricing

4.6

Features

4.5

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/123889-207944/Stripe-vs-PayPal)

[Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (827)](https://www.capterra.com/p/146146/Shippo/reviews/)

vs

[Easyship](https://www.capterra.com/p/170399/Easyship/)[4.37 (288)](https://www.capterra.com/p/170399/Easyship/reviews/)

$0

Price

Contact vendor for pricing

4.7

Features

4.2

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/146146-170399/Shippo-vs-Easyship)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.63 (3,037)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

$0.29

Price

$0/month

4.6

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/207944-275802/PayPal-vs-Square-Point-of-Sale)

[Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (827)](https://www.capterra.com/p/146146/Shippo/reviews/)

vs

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/)

$0

Price

$14.99/month

4.7

Features

4.5

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/146146-155621/Shippo-vs-ShipStation)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

$0.29

Price

$38/month

4.6

Features

4.3

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/190778-207944/QuickBooks-Online-vs-PayPal)

[Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (827)](https://www.capterra.com/p/146146/Shippo/reviews/)

vs

[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)[4.90 (1,006)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

$0

Price

Contact vendor for pricing

4.7

Features

4.8

4.7

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/146146-172133/Shippo-vs-Pirate-Ship)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.24 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$0.29

Price

Contact vendor for pricing

4.6

Features

4.2

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-207944/NetSuite-vs-PayPal)

[Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (827)](https://www.capterra.com/p/146146/Shippo/reviews/)

vs

[Freightview](https://www.capterra.com/p/136895/Freightview/)[4.66 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

$0

Price

$149/month

4.7

Features

4.5

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/136895-146146/Freightview-vs-Shippo)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.16 (146)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

$0.29

Price

$99/month

4.6

Features

4.2

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/157492-207944/Fattmerchant-Payments-Online-vs-PayPal)

[Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (827)](https://www.capterra.com/p/146146/Shippo/reviews/)

vs

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$0

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4.7

Features

4.3

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/90069-146146/Stamps-com-vs-Shippo)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

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$349one time

4.6

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3.8

4.6

Ease of Use

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