# Compare Shippo vs PayPal 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Shippo and PayPal based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/146146-207944/Shippo-vs-PayPal --- # Shippo vs PayPal Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ShippoPayPal2/4 selected [Shippo](https://www.capterra.com/p/146146/Shippo/)[4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) [## Shippo](https://www.capterra.com/p/146146/Shippo/)[4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [827 reviews](#user-reviews) Positive 804 Neutral 14 Negative 9 [## PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting Price $0.29 Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.6 Customer Service 4.2 Reviews Sentiment Based on [26,504 reviews](#user-reviews) Positive 24,908 Neutral 1,069 Negative 527 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 4,266 reviews from shipping software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 90%Fit High performer Feature ratings Shipping Labels 4.8 Parcel Shipping 4.8 Label Printing 4.8 Shipment Price Calculation 4.8 Package Tracking 4.8 \--%Fit Missing features Not enough reviews Feature ratings Shipping Labels \-- Parcel Shipping NA Label Printing NA Shipment Price Calculation NA Package Tracking NA User satisfaction User satisfaction 4.8 User reviews[827](https://www.capterra.com/p/146146/Shippo/reviews/) Ease of use 4.7 Functionality 4.7 Value for money 4.8 Customer support 4.7 User satisfaction 4.6 User reviews[26,504](https://www.capterra.com/p/207944/PayPal/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.5 Customer support 4.2 Price starts from Price starts from \-- - Free version - Free trial Price starts from $0.29Other, Not provided by vendor - Free version - Free trial Best for Best for E-commerce merchants, online marketplaces, and e-commerce platforms or vendors. Best for PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions. ## User reviews Pros & cons Jonathan S. Founder > "We actually prefer it over ShipStation because it's less cumbersome and requires less day-to-day management. Once it's set up correctly,..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207) Jonathan S. Founder > "That said, it occasionally feels like it's missing the next layer of functionality that growing businesses need." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207) Jonathan S. Founder > "It's simple, efficient, and offers solid value, but a few additional features and automation options would elevate it from very good to..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207) SF Sarah F. Owner > "The fee each month to use the service is the only thing i dislike." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6547113) Jonathan S. Founder > "Compared to other shipping platforms we've used, it introduces far less hassle and feels less bloated." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207) HS Hannah S. Founder and leader > "Now I use less intuitive and speedy services for most of my shipping." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6374588) SK Samantha K. Small Business Owner > "As a small business, it is very important for me to save time and money whenever possible, and I think that Shippo was not just the best..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7048643) SV Sylvia V. VP > "I did not really implement it for use as I figured the rates were not as good as some other companies I deal with, and trying to take..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3838511) SK Samantha K. Small Business Owner > "I use Shippo as an integration with Wix, and the process of adding the extension was simple, easy, and efficient." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7048643) DL David L. Managing Partner > "I have had instances where a shipping label is created but there was an error with a shipment address, dimensions, weight, etc. And any..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3551969) Jonathan S. Founder > "For many small businesses, it strikes an excellent balance between functionality and simplicity." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207) JR Jen R. CEO > "Disappointing so far for a shipping program with a monthly fee on top of the shipping label costs." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4771814) EH Emily H. Warehouse Manager > "I believe it has help our accuracy with shipping as well as the time to get shipments out the door." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6882049) LG Lisa G. Baker, Owner > "My e-commerce platform (Castiron) does not currently integrate with Shippo so I have to enter in each address. But that is something..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3561314) HG Heldor G. Owner. > "The easy integration with my e-commerce in Shopify is awesome and it saves me money by reducing shipping costs." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6748872) EH Ellen H. Administrative Assistant > "It does not let me look at the email to be sent or verify the email address, and simply flashes an "email sent" screen." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3576341) LSA Liliana Sofia A. GED > "With its integrated platform, I can manage all my shipments from one place, without having to jump from one operator to another. Plus,..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4920526) JT Janet T. Owner > "The only complaint I have would be the shipping costs are deducted different days of the week. If you go over $100 its the next day, but..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3571717) Lucas H. Owner > "The slickest and most user-friendly shipping platform I've used, and I have tried a few; however, eventually I felt we could do better..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6520195) PM Patrick M. Owner/Operator > "Every once in a while I have difficulty entering weight and/or dimensions for a custom-size package, but really this could easily be user..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3192171) SJ Sam J. Owner > "The API works well and makes it easy to compare rates and ship internationally." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6540770) CM Carly M. Illustrator, stationery designer > "The only complaint I have is that sometimes an address will auto-populate that's close to the address I'm typing in, but not the correct..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3192747) DM Diva M. Owner > "Shippo makes it easy to compare shipping options based on cost, arrival time, etc... and helps track deliveries." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4991510) MN Melody N. Independent Consultant > "Shipping used to be the least favorite part of my job, enough so that I’d often be delayed or skip sending samples to customers." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3181042) Jonathan S. Founder > "Shippo is fast, straightforward, and easy to learn." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7164207) LW Lyn W. Logistics > "Also the live chat is usually unavailable" [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4212934) LSA Liliana Sofia A. GED > "In addition, it offers a wide range of tutorials and online resources that have been very useful for me to take full advantage of all its..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4920526) Corey J. Director of Strategic Communications > "Can be tough to track spending when payment schedules are all over the place." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3402762) JH Jason H. Owner > "Very easy shipping software integration with my POS." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6669214) DY Danielle Y. artist > "When I want to send a new label to an old recipient, if I choose to edit and old label, it doesn't create a new one. Or I am not able to..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2753663) SJ Sam J. Owner > "We've used them for years because they offer great rates." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6540770) EH Ellen H. Administrative Assistant > "When you try to send a tracking email, it drops the ball." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3576341) Adero W. Artist > "I like that you can get a shipping quote from multiple shipping companies." [See full review](https://www.capterra.com/p/146146/Shippo/#GetApp___6247667) JL Joshua L. CEO > "I don't need the items returned as fast as I care about the items getting to our customer. " [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3568368) Ronald Abilmar R. Marketing Manager > "I like it a lot because it has given me automation tools that saved me time and effort." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4983304) BB Brittany B. Founder > "Shippo "accidentally" reused a USPS tracking number too soon." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3035130) BK Baljit K. Owner > "I like that the orders are automatically populated from wix and all i have to do is price compare, purchase the label, print and ship." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3760930) JB Jessica B. Gallery Manager > "Unable to delete unfulfilled orders from screen view" [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170140) LM Lenecca M. Owner > "It helps integrates with Shopify." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6265822) JE Jennifer E. Owner > "I also noticed it did not offer USPS media mail on a recent sale." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3576509) Cal S. Founder > "The biggest takeaway is getting the best price using the biggest shipping companies." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___5009904) AG Armando G. CEO/CFO > "It prints out this way on the label as well which is incorrect." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3180782) LW Lyn W. Logistics > "I also like the following features:creating packing listscreating labelsemailing updates straight from the system" [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4212934) EH Eric H. Disabled > "Not fully integrated with all the e-commerce shops you may use" [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3550640) Ronald Abilmar R. Marketing Manager > "My experience with this platform is great because it is very easy to use and it allowed me to access the best shipping rates." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4983304) KK Kari K. CEO > "Can re-print if not printed correctly the first time." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170750) JR Joshua R. President > "I can group similar weighted items and print labels in batches along with free manifest forms that make it easy for USPS to handle my..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3561343) BB Brittany B. Founder > "Customer service is not capable of handling basic problems." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3035130) DM Devlyn M. Owner > "I was able to integrate/import my orders from various platforms including Etsy, Square Marketplace, and Airtable (using 3rd party..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170452) GS Glen S. President > "The only critique I have about the software is that product variation descriptions get concatenated in the Shippo packing slips - for that..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2426475) CR Charis R. Owner > "It has been a game changer for my business, literally no taping labels to boxes anymore, no waiting to track orders, no having to..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170557) VR Verified Reviewer Ecommerce Manager > "Does not integrate well with Canadian marketplaces yet." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3176100) LSA Liliana Sofia A. GED > "What I liked the most is how easy it is to use and how convenient it has been for my eCommerce business." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4920526) JF Jessi F. Director of Marketing and Operations > "We were doing all our ecom shipping via Shopify and then some other shipping via ship station because ship station pricing didn't match..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2874735) GW Grace W. Reviewer > "Shippo is one of the best and easy e-commerce platforms for shipping labels to use by a small business owners like me." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4611829) GG Gina G. owner > "Also I don't like how many surcharges I have been getting and I never get them with any other software," [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3191837) LW Lyn W. Logistics > "We have accounts with some of the shipping companies on Shippo but using Shippo gives us better discounts." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4212934) SK Sa K. Digital Manager > "Customers service conversations are lengthy and do not always answer my question." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3550650) AA Adam A. Owner > "The fact that it links up with my Shopify store and downloads the orders and once the shipping label is made it syncs up again and makes..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3186657) AG Angela G. Owner > "The only thing I still have to do separately when using USPS is going to USPS to schedule a package pick-up. If Shippo provides this..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2445120) Ahmed A. AML Analyst > "The best feature I liked in shippo that it can be easily integrated to my online platform so it gives good experience for the customers..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3268030) AS Anne S. Owner > "I wish that the shipping insurance claim process were easier." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3576041) LSA Liliana Sofia A. GED > "The first thing that struck me was how intuitive and easy to use their platform is." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4920526) AE Ann E. Owner > "Shippo is a little less user-friendly, so I did not make the switch." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3423884) DM Devlyn M. Owner > "A huge benefit is that it's helped me SAVE money. Because I'm able to ship small packages first class, very small orders have become..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170452) RL Rachel L. Ebay Seller > "The only time I had an issue with the software, was when an International Buyer neglected to add a phone number in their account." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2749588) LO Leo O. Owner > "After connecting the two, all my orders from the website are transferred automatically, making label creation and shipping quick and easy." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3571711) SG Susan G. Artist/Owner > "I don’t like it when the look of the screen changes , and consequent changes of action are required of me. " [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2455105) ZL Zac L. Operations Manager > "Cheaper shipping labels when shipping from our office" [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4177107) KN Kei N. Software Engineer > "API is not very well-documented." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3200861) LL Latisha L. Owner > "I have my Godaddy account connected to my Shippo account, so that the process of shipping, labeling, and organizing are all made easy." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3313754) KG Kevin G. Owner > "I cannot add comments on the invoice/packing list for the customer." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2733818) PL Paul L. Parts Room Manager > "Shippo allows me to take care of my occasional shipping needs without having to go out to the PO or another local business" [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3180316) SA Sherry A. Owner > "I had a hard time finding the place to get a quote for a label and the tech support didn't really direct me to what I wanted." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2734168) BK Baljit K. Owner > "Very easy to use and the package size also carries over from wix." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3760930) CD Christie D. Owner/Artist > "I also was disappointed that not all the carriers are integrated, you have to add them for an addition fee per use." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2899033) PL Paul L. Parts Room Manager > "I like being able to compare different shipping options and choose the one that best fits my need at the time." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3180316) ED Emma D. production coordinator > "I wasn't able to easily access UPS or Fedex or other methods of shipping at first." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2426548) KJ Kara J. Shop owner > "I have an Etsy shop that sells handmade crafts. If an order is shipped through Etsy, it's easy. But I also allow for people to purchase..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2755192) YM Yoko M. Principal/Owner > "Some tracking information is either missing or inaccurate (but that might be from the postal service)." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2437633) [View Reviews](https://www.capterra.com/p/146146/Shippo/reviews/) Melanie M. Coach > "The free version gives me plenty of options, including creating a custom PayPal.me link which makes sharing my business with others even easier. Whenever I've needed to reach out to customer support, the..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129143) VR Verified Reviewer Founder and Principal > "In using the debit card, or if you use it as a bank account, it will sometimes randomly decline transactions (which can be super embarrassing), and even make transfers seem impossible because of another..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7145449) AP Ashley P. Founder, Princial Consultant > "PayPal is a reliable payment solution for businesses that need a convenient way to send payments, receive money, track transactions, and maintain organized financial records." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174661) NAGESH B. Sr Transaction Processing Officer > "PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433) EB Emma B. Financial Controller > "We can easily track and audit all transactions and it integrates with our accounting software leading to quick and accurate reconciliation of accounts." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769) BZ Briana Z. Art Instructor > "Accessing PayPal statements for PayPal Credit can be tricky- the bug is the page often won't load and the site encounters issues and error messages when trying to download statements." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166632) JE JoBeth E. CEO > "It allows me to send and receive money quickly, manage transactions in one place, and securely pay for goods and services without having to repeatedly enter financial information." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494) Deepeshkumar G. Techno Functional Consultant > "QR scanning facility is not available in my region and the international money transfer takes 24 hours hold in paypal account." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148059) Sachin K. Operations Manager > "The ease of setup, broad integration support, and trusted reputation make it a practical option for freelancers, e-commerce businesses, and everyday users. While fees and occasional account review delays..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148707) Michelle C. CEO > "Some parts of PayPal can be confusing, especially when trying to understand fees, payment holds, invoices, prepaid cards, or why a payment method is not working the way expected." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7179833) CA Christopher A. Commercial Director > "The convenience in terms of the invoicing processes is incredible, and our sales department can easily create and transmit professional payment requests to our foreign distributors of ceramics." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116491) VR Verified Reviewer Software Engineer > "In addition, customer support experiences may vary, and resolving account-related issues can sometimes take a long time. Although PayPal is widely trusted and convenient, these problems can create..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) Abdelrahman A. Associate Software Developer > "Whether I am handling payments for custom development projects or managing financial transactions for a retail e-commerce page, PayPal provides a secure and universally trusted platform." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7105211) Lucia C. Owner > "Just the identity verification - I use it to split bills with friends and family and it doesn't make sense that my transactions triggered the verification." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7096789) MK MO K. MD > "PayPal is a solid, professional platform that makes sending and receiving payments very simple. While the fees are a bit high, the security and global acceptance make it worth using for my business..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550) BB Bruno B. Creative > "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070) RC Raul C. Electrician > "Great experience, I start using it to send or received money on the safetys way, after that paypal include the 4 payments program, that have been so usseful and succesful for me, have save my .. from many..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7075446) KR Kyle R. Trainer > "The fee structure can feel a bit steep compared to some bank transfer options. While it’s the price to pay for convenience, watching 2.99% + a fixed fee come off the top of every invoice stings a little..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159) VR Verified Reviewer Software Engineer > "It supports international transactions, making it very useful for freelancers, online businesses, and customers who buy products or services from different countries." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) Rabindra K. Network Security Administrator > "The biggest drawbacks are the fees that add up quickly—especially the 3-4% currency conversion markup on international payments, the 1.75% instant transfer fee, and dispute charges for sellers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055751) NO Nelson O. Systems administrator > "I can send money to friends, pay bills, split expenses, and shop online with just my email or phone number, and the app makes everything feel quick and straightforward." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116834) NC Nikki C. permit technician > "The main downsides of PayPal are the fees, especially for business transactions, and occasional holds on funds that can slow down cash flow." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139057) Aman M. Business Analyst > "The things that I generally love most about the paypal payments ared depicted below 1)Easy International Transaction : This platforms helps me by accepting money across borders . And I can recieve money..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078703) SP Susan P. CEO-Owner > "Even when I’m just making normal transactions, it can be frustrating if a payment gets flagged and my funds are temporarily frozen while verification is requested." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844) PP Piyusha P. Customer service > "I also appreciate the invoicing capabilities, buyer and seller protection features, and seamless integration with online stores and marketplaces." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831) Tony U. Co-Founder CMO > "The main downside is that fees can build up over time, and when issues happen, refunds, disputes, or account reviews can sometimes feel slower than expected." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120000) Daniel L. Sales Startegist > "My experience with PayPal started since 7 years ago when i was to start working as a freelancer and digital entrepreneur and getting my payments there with integrations of PayPal in platforms such Udemy..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7110405) Tracie B. Executive Director > "The hold times of donations made through PayPal giving and fees associated with giving and purchases are hard on small businesses and small non-profits." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7099192) JS Jocelyn S. Veterinary Nurse and Client Care Representative > "What I would love to see from Paypal in the future is offering an e commerce website building platform, where you can create your own stores to sell items, similar to shopify or squarespace." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462) VR Verified Reviewer Operations coordinator > "I have also encountered occasional bugs and issues regarding the Data Management of transaction history, specifically when trying to export large date ranges for tax purposes." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549) Ilysse R. Project Manager > "PayPal is great for invoicing, connecting to WooCommerce and Shopify, and tracking transactions for my business" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7094166) VR Verified Reviewer Data Encoder > "Additionally, the tendency to "freeze" accounts or hold funds for 21 days during sudden spikes in activity can be a major hurdle for small businesses." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7124768) KR Kyle R. Trainer > "I love that I don't have to chase clients for payment; the system sends them reminders, and the "Pay Now" button makes it effortless for them to pay via card or their own PayPal balance." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159) AE Amrin E. Marketing Director > "Occasionally, account reviews or verification requirements can slow down access to funds, which may be inconvenient for businesses that rely on quick cash flow." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7161766) NM Nicole M. Breeder > "There are so many different options to use with PayPal, I like that I can connect it with my eBay account and make purchases and it also has the pay later feature." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7155455) MM Mark M. Owner > "The fee structure of PayPal can be very high if you don't know how to properly use it, or if you need to convert funds from one currency to another, which it often prompts you to do." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120131) YL Yasmine L. Esthetician > "I like how large PayPal has expanded, it feels like they were originally a payment processor a way to send funds, now I love how they have payment plan options, large loans, and they are available to use..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7132237) ET Eldho T. battery test tecnication > "Funds can be held for up to 180 days if a "permanent limitation" is placed, which can be devastating for small business cash flow" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999) Mai M. Managing Director > "The ease of linking your various accounts ands cards allows our clients to make payments without exposing personal financial details with us." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120918) BG Blair G. CEO > "PayPal has a high fee structure per transaction that can deter a business from using it as part of their payment structure." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7103100) SP Susan P. CEO-Owner > "What I like most about PayPal is how it reduces friction in everyday payments. Once my account is set up, I don’t have to repeatedly pull out my card or retype long billing details." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844) EA Estrella A. Software Engineer > "Their customer support chat is often unhelpful, and resolving account bugs or payment issues feels impossible with their automated messaging." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7180023) HA Heatherly A. Dance Instructor > "I also like that after I have received payment for services, that I have a Paypal Debit card that I can use and receive rewards for using that gift card." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7095119) Amber L. Owner > "When PayPal acquired Zettle, a payment system I used for vendor events, it made the hardware I was using obsolete and I had to purchase new card readers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6871539) EB Emma B. Financial Controller > "I recently used their customer support to help set up bulk payments which worked well for a project we were working on, and offered good value for money, making it a cheaper option than going through a..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769) VR Verified Reviewer Head of HR > "I stopped using it in Brazil because Pix is a way better alternative, and stopped using it outside of Brazil because everything has to be converted to BRL, with prohibitive fees for currency exchange." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7098220) AA Abdalmeged A. It engineer > "Transaction history and invoicing tools are well-organized, making expense tracking straightforward for both personal and business use." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154507) Valery C. Digital Philanthropy Officer > "Sometimes it is buggy with payments if you attach gift cards, and it becomes annoying to deal with since payments seems to go through but then don’t." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177151) Yuriy Y. Owner > "It provided a secure, widely accepted platform for online payments and cross-border transactions, reducing friction and increasing confidence in everyday financial interactions." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314) VR Verified Reviewer Teacher > "Also, sometimes the customer support takes a bit longer to resolve account holds or verification issues, which can delay urgent payments." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7159479) LL Lois L. Office Manager > "Online businesses may vy for my purchases but I always select companies that use Paypal because I've learned to trust them. When a company uses PayPal they are using a company that cares about the..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7070741) VR Verified Reviewer Operations coordinator > "The most significant issue is the Customer Support, which relies too heavily on automated systems that struggle with nuanced problems." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549) JS Jocelyn S. Veterinary Nurse and Client Care Representative > "However I have now branched out and use it for my own hobby art sales too; still for the security but from a seller's perspective too! If I have ever had a problem that can't be resolved with a buyer or..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462) VR Verified Reviewer Software Engineer > "Users may face extra charges for currency conversion, cross-border transactions, or receiving payments, which can reduce overall earnings." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) ET Elena T. CMO ecommerce > "I personally like that you can easily create a business account in different currencies to create invoices, and it's super easy to integrate with WooCommerce or any other e-commerce platform." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7165284) AC Aldophe C. Student > "Also,the reporting and expense management features are quite basic and may not be sufficient for more advanced business needs." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7086748) NAGESH B. Sr Transaction Processing Officer > "The most loved feature is that you never have to share your credit card or bank details with a merchant. When you check out, you only log into PayPal." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433) Jennifer H. Manager > "However, higher fees, occasional account holds, and some integration cleanup with QuickBooks Online can be drawbacks." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7142902) ET Eldho T. battery test tecnication > "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically pleasing the product is..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999) VR Verified Reviewer Founder > "I understand the need for fraud prevention, but the way funds were held and limits were applied felt excessive given that we were already an established ecommerce business." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154220) Alexis L. Owner > "I enjoy the ability to invoice from the app effectively and for my customers to get it and submit payment immediately." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139239) CH Charlie H. Footballer > "One of the issues about PayPal is the high transaction fees with poor conversion rates in some currencies." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7087012) VR Verified Reviewer Ecommerce Managaer > "Gave us a low cost option to take payments over the phone and also is a secondary payment processor we use for our website. " [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7091349) VR Verified Reviewer CEO > "In some cases, account limitations or holds on funds may occur without clear or timely communication, which can be frustrating." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7134942) PP Piyusha P. Customer service > "The user interface is intuitive, making payments, refunds, and account management simple even for non-technical users." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831) Alex M. CEO > "The fees for receiving payments via credit card can add up, and customer support can sometimes be slow to resolve disputes." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177532) ClJ Céline J. Social Media Manager > "The integration of Paypal with our website was easy and fast, it allowed us to make our different transaction and line with our partners in full freedom and full security." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6870906) RR Rhonda R. Administrator > "It has too many items that it charges for, too many ways they try to take from users, and too little customer support." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166187) RS Radha S. Legal Assistant > "I appreciate how easy it is to send and receive money, link multiple payment methods, and keep clear records of past transactions, which is especially helpful for online purchases and occasional transfers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765) VR Verified Reviewer Admin > "Bugs and Issues: Occasional app glitches like delayed notifications or login issues can disrupt the experience." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7126777) FC Fujimory C. Founder > "PayPal offers seamless transactions and it is a safe platform to do transactions with. If you are sending or receiving money you should feel safe with PayPal because they make sure you transactions are..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6881380) VR Verified Reviewer Owner > "Occasionally they have frozen up my account and held my funds without warning demanding more information from me about my business that I've already provided to them." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082755) SM Steve M. Instructor > "We needed an easy way to take credit card payments and electronic transactions for our small operation- 4 main payments times per year so PayPal has been a great tool for that." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6851880) NHH Nguyen H. H. Deputy Service Manager > "The customer support response times are not consistent and the customer may not be able to get a response when needed." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7163565) JP John P. Transport Broker > "Sending payments instantly via the mobile application will make sure that I never make a driver wait, even during weekends." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7076423) VR Verified Reviewer Software Engineer > "PayPal is that its transaction fees can sometimes be high, especially for small businesses, freelancers, and international payments." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) VR Verified Reviewer Sales Lead > "The features for expense and payment tracking and managing that this system provides me with have saved me a lot of effort." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7077204) AA Anis A. Software developer > "PayPal provides a useful pay in 4 options but has no actual customer service for solutions regarding the program." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116929) VR Verified Reviewer Accessories Designer > "PayPal sorted this issue out for me immediately, and when the business did eventually contact me and resolve the issue, PayPal took it from there as well, making my part in the matter very limited and..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174250) PS Peter S. Backend Developer > "My account has once be hold for like 21days, I dislike how they freeze account and also the high transaction fees" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7117323) [View Reviews](https://www.capterra.com/p/207944/PayPal/reviews/) ## User interface 4.82 (827) [PayPal](https://www.capterra.com/p/207944/PayPal/) 4.65 (26,504) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Shippo Top features 24/47 - Accounting - Activity Dashboard - AI Copilot - Air Shipping - Alerts/Notifications - API - Barcode/Ticket Scanning - Bills of Lading - Claims Management - Container Shipping - Customer Database - Customizable Branding - Data Import/Export - Delivery Tracking - Discount Management - eCommerce Management - EDI - Freight Shipping - Generative AI - Ground Shipping - Import/Export Management - Inventory Management - Invoice Management - Label Printing - Multi-Location - Ocean Shipping - Order Management - Order Tracking - Package Tracking - Parcel Shipping - Purchase Order Management - Quotes/Estimates - Real-Time Updates - Reporting/Analytics - Returns Management - Search/Filter - Shipment Price Calculation - Shipment Tracking - Shipping Labels - Shipping Management - Shipping Services Integration - Status Tracking - Supplier Management - Third-Party Integrations - Transportation Management - Warehouse Management - Workflow Automation [See all features](https://www.capterra.com/p/146146/Shippo/#features) PayPal 18/47 - Accounting - Activity Dashboard - AI Copilot - Air Shipping - Alerts/Notifications - API - Barcode/Ticket Scanning - Bills of Lading - Claims Management - Container Shipping - Customer Database - Customizable Branding - Data Import/Export - Delivery Tracking - Discount Management - eCommerce Management - EDI - Freight Shipping - Generative AI - Ground Shipping - Import/Export Management - Inventory Management - Invoice Management - Label Printing - Multi-Location - Ocean Shipping - Order Management - Order Tracking - Package Tracking - Parcel Shipping - Purchase Order Management - Quotes/Estimates - Real-Time Updates - Reporting/Analytics - Returns Management - Search/Filter - Shipment Price Calculation - Shipment Tracking - Shipping Labels - Shipping Management - Shipping Services Integration - Status Tracking - Supplier Management - Third-Party Integrations - Transportation Management - Warehouse Management - Workflow Automation [See all features](https://www.capterra.com/p/207944/PayPal/#features) ### Recognition Shippo is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value ShippingSoftware (2022)  PayPal is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Shippo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos PayPal Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Shippo - By Shippo - Located in United States - Founded in 2013 PayPal - By PayPal - Located in United States - Founded in 1998 ## Popular Comparisons [Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (827)](https://www.capterra.com/p/146146/Shippo/reviews/) vs [ShipTime](https://www.capterra.com/p/198849/ShipTime/)[4.59 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/) $0 Price Contact vendor for pricing 4.7 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146146-198849/Shippo-vs-ShipTime) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,354)](https://www.capterra.com/p/123889/Stripe/reviews/) $0.29 Price Contact vendor for pricing 4.6 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/123889-207944/Stripe-vs-PayPal) [Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (827)](https://www.capterra.com/p/146146/Shippo/reviews/) vs [Easyship](https://www.capterra.com/p/170399/Easyship/)[4.36 (284)](https://www.capterra.com/p/170399/Easyship/reviews/) $0 Price Contact vendor for pricing 4.7 Features 4.1 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/146146-170399/Shippo-vs-Easyship) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,032)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) $0.29 Price $0/month 4.6 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/207944-275802/PayPal-vs-Square-Point-of-Sale) [Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (827)](https://www.capterra.com/p/146146/Shippo/reviews/) vs [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/) $0 Price $14.99/month 4.7 Features 4.4 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/146146-155621/Shippo-vs-ShipStation) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,475)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $0.29 Price $38/month 4.6 Features 4.3 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/190778-207944/QuickBooks-Online-vs-PayPal) [Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (827)](https://www.capterra.com/p/146146/Shippo/reviews/) vs [Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)[4.90 (1,006)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) $0 Price Contact vendor for pricing 4.7 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/146146-172133/Shippo-vs-Pirate-Ship) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/) $0.29 Price Contact vendor for pricing 4.6 Features 4.2 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-207944/NetSuite-vs-PayPal) [Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (827)](https://www.capterra.com/p/146146/Shippo/reviews/) vs [Freightview](https://www.capterra.com/p/136895/Freightview/)[4.66 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) $0 Price $149/month 4.7 Features 4.5 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/136895-146146/Freightview-vs-Shippo) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $0.29 Price $349one time 4.6 Features 3.8 4.6 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/152638-207944/Epos-Now-vs-PayPal) [Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (827)](https://www.capterra.com/p/146146/Shippo/reviews/) vs [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.36 (920)](https://www.capterra.com/p/90069/Stamps-com/reviews/) $0 Price $19.99/month 4.7 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/90069-146146/Stamps-com-vs-Shippo) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.16 (142)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) $0.29 Price $99/month 4.6 Features 4.2 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157492-207944/Fattmerchant-Payments-Online-vs-PayPal)