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Club management tool for small, medium and large health clubs and studios, which helps with product education, member engagement, analysis, staff management, payment processing and more.
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The quality and breadth of features is excellent. The design and capabilities are well-thought-out, making the solution intuitive and extremely useful for many critical needs.
It would cut down on the amount of refunds that we have to process for the sibling discounts as our teams are all formed at different times throughout the month of June.
We have been incredibly happy with PlayMetrics and have had an excellent experience, from the sales process through deployment.
Communication portal between parents and coaches and staff is a bit confusing at first. But once you figure out where to go all the features are there.
Working with the entire PlayMetrics staff has been a pleasure since day 1. They are knowledgeable, responsive and extremely supportive.
It renders a few features a little hard to use, but with some planning, you can work around this limitation fairly easily.
The ease at which players and families can be updated is great, it also helps with putting out training programs. It makes the whole process of organising a team more efficient.
No concerns related to Playmetrics though some times text in emails and notifications has formatting change from what was written to what was emailed.
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