# Compare ChangeGear vs ManageEngine Endpoint Central 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ManageEngine Endpoint Central and ChangeGear based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/146239-170018/ChangeGear-ITSM-vs-ManageEngine-Desktop-Central --- # ManageEngine Endpoint Central vs ChangeGear Features and Cost Comparison Last updated June 10th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ManageEngine Endpoint CentralChangeGear2/4 selected [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.6 (1,718)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) [ChangeGear](https://www.capterra.com/p/146239/ChangeGear-ITSM/)[4.0 (51)](https://www.capterra.com/p/146239/ChangeGear-ITSM/reviews/) [## ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.6 (1,718)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting Price $795.00/year Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment Based on [1,718 reviews](#user-reviews) Positive 1,664 Neutral 38 Negative 16 [## ChangeGear](https://www.capterra.com/p/146239/ChangeGear-ITSM/)[4.0 (51)](https://www.capterra.com/p/146239/ChangeGear-ITSM/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4 Ease of Use 3.9 Customer Service 4.1 Reviews Sentiment LJ ZN Based on [51 reviews](#user-reviews) Positive 41 Neutral 5 Negative 5 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 4,370 reviews from it management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Patch Management 4.6 Server Monitoring NA Security Tools NA Remote Monitoring & Management NA Real-Time Monitoring NA \--%Fit Missing features Feature ratings Patch Management NA Server Monitoring NA Security Tools NA Remote Monitoring & Management NA Real-Time Monitoring NA User satisfaction User satisfaction 4.6 User reviews[1,718](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.5 Customer support 4.5 User satisfaction 4.0 User reviews[51](https://www.capterra.com/p/146239/ChangeGear-ITSM/reviews/) Ease of use 3.9 Functionality 4.0 Value for money 4.1 Customer support 4.1 Price starts from Price starts from $795Per User, Per Year - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for ManageEngine Endpoint Central is used by IT administrators, security teams, system administrators, network managers, and organizations requiring endpoint management and security solutions. Best for ChangeGear is a robust, enterprise solution for service and support management. We serve customers around the globe across healthcare, technology, energy, government, finance, manufacturing and more. ## User reviews Pros & cons AZ Abderrahman Z. IT support > "The core strength of the Endpoint Central agent is its ability to bridge the gap between IT admins and remote endpoints. Whether you are managing laptops, desktops, or servers, the remote control capabilities are fast, reliable, and..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7147838) MJ Martin J. \- > "For example I have groups for patch management, self service portals for users, specific repeatable installation configurations but I always need to know what the group is called (or at least part of the name) to find it in the custom..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7138894) Mohd Marezuan A. Executive > "It combines patch management, remote troubleshooting, software deployment, and asset tracking into a single platform, which significantly reduces the need for multiple tools." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7117557) VR Verified Reviewer System Admin > "Through the configuration deployment (push method) of endpoint management, there is no admin option to prioritize or see any current running tasks on clients which can sometimes stall a simple task for hours when it takes seconds to..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7140576) SM Spoorthi M. Systems Analyst > "It simplifies endpoint management by making it easier to deploy patches, track devices, and manage day-to-day support tasks, which improves efficiency." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7122268) FG Femi G. IT Project Engineer > "This delay can affect real-time updates, patch deployments, and remote troubleshooting sessions, especially when devices are outside the corporate network or connected through slower internet connections." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7105994) KYAZZE R. INFRASTRUCTURE ADMINISTRATOR > "It really facilitates customer support and makes it easy in the we just access machines remotely and support users without issues, and it saves cost and is valued for money instead of us travelling to various branches to install the..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7127209) KA Kris A. Helpdesk Technician > "This makes it difficult to automate policy deployments that need to follow a fluid AD structure, often requiring manual workarounds or separate scripts to ensure the right users are targeted as they move between departments." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7081652) MY Mohammed Y. Senior System Administrator > "It has helped streamline endpoint management tasks, improve security posture, and reduce administrative overhead. While there are some areas for improvement, particularly in application control and initial setup complexity, the..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7135825) MS Muralidhar S. Global Head - IT > "Reporting is the biggest gap for us when it comes to compliance based audit reports. When you need to demonstrate patch compliance for an audit, the built-in reports don't always give you the granularity or the right terminology that..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7166102) DD Daniel D. Network Admin > "Complete PC management that allows me and my coworkers to manage all the pc on the network, deploy software, all from one management software." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7082195) CQ Connor Q. Team Lead > "It feels unpolished and sometimes the terminology and features don't align with the functionality they provide; eg interfaces can feel a bit basic; the functionality you might get to align with accreditation and audits might differ in..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7092586) AD Abhijit D. EM > "It has helped streamline patching, deployments, and compliance management while reducing manual effort. Despite minor usability and reporting limitations, it delivers consistent results and strong capabilities for managing endpoints..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7148955) RS Ryno S. System Administrator > "The interface can also feel overwhelming with too many tabs and settings, reporting customization is somewhat limited, and occasional agent or deployment issues need manual troubleshooting or support." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7131194) Seng Lok C. Compliance Officer > "From an IT Compliance perspective, the strongest advantage of ManageEngine Endpoint Central is its comprehensive visibility across all endpoints, which allows me to perform regular security, patching and compliance assessments with..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7105781) SS Sreekumar S. Sr System Administrator > "Deployment Troubleshooting Can Be Challenging - One of the main drawbacks is the complexity involved in troubleshooting deployment issues. When software distribution or agent deployment fails, identifying the root cause can be..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7159698) AA AZIZUL A. IT Executive > "Endpoint Central provides a comprehensive centralized endpoint management solution with strong patching, remote troubleshooting, and reporting capabilities that significantly improve operational efficiency and visibility across..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7140844) Farhad F. VP of Information Technology and IT > "In addition, macOS administration has more limitations compared to other operating systems, which reduces automation and flexibility in managing Apple endpoints at scale." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7067659) Việt Anh N. System Admin > "It simplifies patch management, software deployment, and asset tracking in a single platform, saving both time and effort for administrators." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7145362) Abhinandan Y. Network Security Engineer > "One drawback of ManageEngine Endpoint Central is that the initial setup and configuration can be complex, especially in larger environments with many endpoints." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7158003) MI Mohammad I. IT Systems and Cloud Officer > "Endpoint Central is my top app for managing the company's endpoints, and applying patches on them, installing/uninstalling software, and the best assets management in the market." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7115165) MJ Martin J. \- > "Due to that the bitlocker status in the inventory was usually outdated and didnt properly reflect the actual bitlocker status. BUT if I checked in the bitlocker management tab I saw the proper status and codes." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7138894) CM Chris M. Head of Internal Operations > "It handles our Mac and Windows fleet with parity of the features we need, making it easy to configure our required security configurations such as screen lock, firewall and removable device configurations." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7110824) VR Verified Reviewer Sr. System Administrator > "Reporting issue comes sometimes, like after patch update, we can see the patch is updated at the endpoint side but on the manage engine portal side machine is still showing pending and syncing time taking too much." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7096494) AR Antony R. IT Manager > "It delivers consistent performance in patch management, software deployment, asset visibility, and remote support, making day to day IT operations more structured and measurable." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7106834) LG Lakshya G. Cyber security Officer > "Users frequently report that the reporting tool lacks flexibility, making it difficult to generate highly customized compliance reports without significant manual tweaking." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7156115) VR Verified Reviewer Senior System Administrator > "It provides an excellent unified platform for centralizing asset management, endpoint security, and comprehensive reporting across all devices." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7120038) LG Lakshya G. Cyber security Officer > "Additionally, while the core agent is powerful, it can occasionally be resource-heavy on older endpoints, and the initial setup and configuration process for complex, multi-site networks can feel tedious and disjointed." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7156115) MR Mahesh R. client management tool admin > "What I liked most about ManageEngine Endpoint Central is its centralized management capability, which allows us to manage, monitor, and control endpoints from a single console." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7134053) PB Paul B. Head of IT > "One minor drawback is that certain updates are occasionally missing from the catalog and have to be uploaded manually, which can add extra effort in specific scenarios." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7128358) VR Verified Reviewer Sr.Technical Support Executive > "What I like most about ManageEngine Endpoint Central is its centralized management capability, which makes patch management, software deployment, remote troubleshooting, and endpoint monitoring simple and efficient from a single..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7140902) ECA E Clay A. IT Helpdesk Specialist > "Complex patching workflows, limited mobile device management (MDM) support, and slower technical support response times." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7065778) WM Wisam M. IT Manger > "It brings together patch management, software deployment, remote control, and asset management into a single console, which really reduces the need for multiple tools." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7142938) JS Jay S. Network Administrator > "The only downside i would see of this product is there is a lot of tabs to click through, so understanding where to go for each section is sometimes a bit tough. But unlike other products on the market this one has information and KBs..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7118647) DG Daniel G. Senior IT Manager > "The platform helped reduce manual administrative tasks and improved visibility across devices in the environment. While there was a learning curve with some advanced features and occasional interface complexity, the broad..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7147279) Việt Anh N. System Admin > "One of the main drawbacks of ManageEngine Endpoint Central is that the initial setup and configuration can be complex, especially for new users without prior experience." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7145362) Anudeep M. Admin Executive > "It streamlines patch management, software deployment, and endpoint security into a single platform, which saves a lot of time. While the initial setup and navigation can feel a bit complex, once configured, it runs reliably and..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7096437) AF Allan F. IT Service Desk Manager > "Agent Communication: Occasionally, troubleshooting agent-server communication issues on remote devices can be tricky without deeper diagnostic logs directly in the console." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7106525) FG Fabio G. cloud engineer > "Centralized endpoint visibility, remote troubleshooting tools, reboot tracking, and granular policy control make it easier to maintain compliance and operational stability across multiple devices." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7099108) Damir A. Head of IT Infrastructure > "The menus can be unintuitive and somewhat cluttered, which makes finding specific settings or jumping between different management modules unnecessarily complicated at times." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7146282) VR Verified Reviewer System Administrator > "In Manage Engine Endpoint Central, As per Sanimabank's License, I like most is Efffective Patch Management on Windows Workstation, Windows Server and Remote Desktop Features which includes screen Recording and file transfer." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7100268) Emmanuel Joseph D. Cybersecurity Operations Engineer > "Setting up Endpoint Central can be complex - On our initial deployment and configuration, it required careful planning since without proper set up it can be overwhelming to fully utilize all the features." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7101833) Renz Ryan R. Implementation Engineer > "It makes managing and securing mobile devices easy, allowing for remote configuration, policy enforcement, and app management—all from a single console." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7114474) EM Eric M. Infrastructure Systems Analyst > "The SSP on clients is not as responsive as I expected, meaning that when you hit install on updates, it's not clear what's in progress or what is taking place." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7126526) SC Suraj C. Technical Support > "I liked the centralized endpoint management, which allows seamless patching, remote troubleshooting, and software deployment from a single interface, improving efficiency and compliance." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7166124) DP Darshan P. Lead > "Occasional UI complexity, slower performance at scale, limited macOS features, and some advanced settings feel less intuitive to configure." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7090559) SP Scott P. IT Infrastructure and Cyber Analyst > "It provides a comprehensive, all-in-one solution for endpoint management, making it easier to manage devices, deploy software, and maintain security across the estate." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7115213) LB Leonardo B. IT Analyst > "Also, some features available in the on-premises version are still not available in the cloud version, which can slightly limit usage depending on the environment’s needs." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7154705) SR Salvador R. Sr > "What I liked most about EndPoint Central is the patch automation and self-service; this greatly facilitates the control of equipment in the company and considerably reduces vulnerabilities in them." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7150795) AW Andhe W. Corporate IT > "Also, when creating a password profile for 90 days, EC can't get to 90 days; the actual password expiry is still 42 days." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7092433) CQ Connor Q. Team Lead > "It's a powerful tool that comes at a lower price point which offsets some of the older interface and appearances. Whilst it feels a bit disconnected at times and not always intuitive, it provides a lot of power and control when set up..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7092586) AA Ahmed A. IT > "The main downside is that pricing is not clearly explained for small setups, especially the fact that the Cloud version does not offer a free tier after the trial." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7079003) KP Kumaresan P. Manager IT and Systems > "The product is user-friendly and offers a rich set of features, making it a highly capable and efficient solution for all our devices like laptop, desktop and mobiles across India and easy deployment with good and efficient customer..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7108108) FP Filipe P. IT System Administrator > "Server update is not seamless, when server is updated some agents lose contact to the server and have to be manually installed." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7077506) LG Lakshya G. Cyber security Officer > "It simplifies daily operations by combining patch management, software deployment, asset tracking, and remote troubleshooting into a single console." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7156115) VR Verified Reviewer Sys Admin > "Am yet to find some, but at times I feel when you manually patch vulnerabilities, the ME dashboard does not efficiently lower the count of vulnerabilities." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7116755) HR Harry R. Head of IT > "The Endpoint Management capabilities for patching, software deployment, and compliance, has helped us to significantly reduce vulnerabilities across our network." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7077351) InG Iván G. Field Services and system engineering > "Additionally, customer support can sometimes be slow to respond to complex technical issues, and some of the out-of-the-box reports could be more customizable" [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7157463) VR Verified Reviewer Sys Admin > "As a sys admin manage engine makes my work easy hunting threats and patching vulnerabilities, while running a team of helpdesk support utilizes Remote Control to efficiently support users\[no need to walk to user workstations\] and ME..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7116755) II Iftikhar I. Analyst, Systems and Networks > "Steep learning curve, slow UI at times, complex setup, limited customization, and support delays." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7153672) TS Talvinder S. ICT SUPPORT > "The best thing about ManageEngine Endpoint Central is its automation + centralized control—it lets you manage patching, software, and devices from one place, reducing manual IT work a lot." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7133942) VR Verified Reviewer IT Security Officer > "Performance can be inconsistent at times, especially in larger environments or when running resource‑intensive tasks like patch scans and report generation." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7126630) Seng Lok C. Compliance Officer > "This strongly supports policy obligations such as continuous monitoring and timely remediation windows (Critical: 48h, High: 7 days, etc.) as defined in our Vulnerability and Patch Management Policies." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7105781) TM Thamaraiselvan M. Senior Network Administrator > "Reporting and console performance may occasionally be slow in large environments, and troubleshooting agent-related issues can require additional effort." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7165886) DB Darko B. system admin > "The platform provides a comprehensive and centralized solution for endpoint management, allowing efficient control over patching, software deployment, asset management, and remote troubleshooting." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7126265) OR Okiror R. Cloud Engineer > "Reporting for encryption compliance and application control lacks depth and flexibility for audit and security review purposes." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7139230) EL Edier L. Network administrator > "I'm like the solution, It is very functional and cover multiple IT management areas, helps with organizational deployment for applications and configurationtions that are very usefull for the company." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7116081) VR Verified Reviewer IT Assistant Manager > "Some reports and patch deployment tasks may take longer than expected, and troubleshooting certain agent issues can require additional manual effort." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7122737) RS Rabin S. System Engineer- Incharge Core IT Team > "Manage Engine Endpoint central delivers exceptional Value of money by consolidating Device Management,OS deployment, and Vulnerability scanning into a single,cohesive platform, eliminating the need for multiple costly subscriptions." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7100261) SK Shuhaib K. System engineer > "Support for ManageEngine Endpoint Central can be slow and inconsistent at times, sometimes causing unnecessary delays in issue resolution." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7106762) Farhad F. VP of Information Technology and IT > "It is a robust, stable, and well-integrated platform that effectively covers endpoint management, configuration management, software deployment, and MDM from a single console." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7067659) Furkan Ö. TESTTT > "Some features can be complex to configure initially, and the agent occasionally causes high CPU or memory usage on certain machines." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7111317) AD Abhijit D. EM > "The centralized console simplifies day‑to‑day device management across Windows, macOS, and Linux, making it effective for enterprise environments." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7148955) VR Verified Reviewer Team Lead IT Infra > "In terms of performance, the console can occasionally lag, especially when handling large scale environments or generating detailed reports." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7118484) MF Marwan F. Senior System Administrator > "Asset Visibility: IT administrators appreciate the depth of hardware and software inventory tracking, which provides real-time visibility into device health, warranty status, and compliance." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7131579) MC Mike C. IT Systems Engineer > "OS deployment is proving trickier than first thought, the need for distribution server is in each location where machines need building require added cost and time not too mention over complicating the process." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7029945) VR Venkatesh R. IT Manager > "ManageEngine Endpoint Central has been useful for our day-to-day Information Technology operations because it gives one central place to manage endpoints, patches, software deployment, remote support, inventory, and basic compliance..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7144830) SM SRINIVAS M. Associate Director IT Security and Compliance > "Additionally, support response times can sometimes be slow, and documentation may not always be detailed enough for troubleshooting complex issues." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7132871) InG Iván G. Field Services and system engineering > "It allowed us to consolidate multiple IT tools into a single platform. Once you get past the initial setup and learning curve, it becomes an indispensable tool that significantly improves IT operations and endpoint security." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7157463) VJ Viswanath J. IT Team Lead > "Network/agent communication delays, especially on laptops showing offline status, contribute to transfer bottlenecks." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7120029) [View Reviews](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) LJ Lexi J. Business Operations Associate > "It offers a range of features that support..." [See full review](https://www.capterra.com/p/146239/ChangeGear-ITSM/#Capterra___6866066) VR Verified Reviewer systems engineer > "goof" [See full review](https://www.capterra.com/p/146239/ChangeGear-ITSM/#Capterra___2715337) [View Reviews](https://www.capterra.com/p/146239/ChangeGear-ITSM/reviews/) ## User interface 4.63 (1,718) [ChangeGear](https://www.capterra.com/p/146239/ChangeGear-ITSM/) 4.03 (51) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Tracking 150 Important AI Copilot 120 Important ManageEngine Endpoint Central 22/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management - Workflow Automation [See all features](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#features) ChangeGear Top features 24/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management - Workflow Automation [See all features](https://www.capterra.com/p/146239/ChangeGear-ITSM/#features) ### Recognition ManageEngine Endpoint Central is recognized as a top-rated tool in 3 Capterra Shortlist reports No recognitions have been awarded to ChangeGear ### Deployment & support ManageEngine Endpoint Central Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ChangeGear Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ManageEngine Endpoint Central - By ManageEngine - Located in United States - Founded in 1996 ChangeGear - By ServiceAide - Located in United States - Founded in 2016 ## Popular Comparisons [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.63 (1,718)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (486)](https://www.capterra.com/p/181954/Iru/reviews/) $795/year Price Contact vendor for pricing 4.6 Features 4.6 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/170018-181954/ManageEngine-Desktop-Central-vs-Iru) [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.63 (1,718)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) vs [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 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