# Compare Zoho Inventory vs ShipStation 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ShipStation and Zoho Inventory based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/146241-155621/Zoho-Inventory-vs-ShipStation

---

# ShipStation vs Zoho Inventory Features and Cost Comparison

Last updated March 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ShipStationZoho Inventory2/4 selected

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.6 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/)

[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/)[4.5 (416)](https://www.capterra.com/p/146241/Zoho-Inventory/reviews/)

[## ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.6 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [956 reviews](#user-reviews)

Positive

879

Neutral

28

Negative

49

[## Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/)[4.5 (416)](https://www.capterra.com/p/146241/Zoho-Inventory/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [416 reviews](#user-reviews)

Positive

387

Neutral

18

Negative

11

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## Summary

* * *

Key features rated by users

Features selected based on 6,128 reviews from inventory management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Feature ratings

Data Synchronization

NA

Inventory Tracking

4.5

Inventory Control

4.7

Real-Time Data

4.7

Billing & Invoicing

NA

82%Fit

Not enough reviews

Feature ratings

Data Synchronization

4.5

Inventory Tracking

4.9

Inventory Control

4.7

Real-Time Data

5.0

Billing & Invoicing

4.4

User satisfaction

User satisfaction

4.6

User reviews[956](https://www.capterra.com/p/155621/ShipStation/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.3

User satisfaction

4.5

User reviews[416](https://www.capterra.com/p/146241/Zoho-Inventory/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$14.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$39Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Manage, fulfill, and ship smarter with ShipStation, the intelligent platform for all your shipping and logistics needs.

Best for

eCommerce Businesses, Online sellers, Retailers, Wholesalers, Small and Medium sized businesses.

## User reviews

Pros & cons

VR

Verified Reviewer

IT Administrator

> "Accurate cost references, detailed tracking, detailed customer data, and efficient support are a few of the many reasons this tool..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7124595)

David M.

Director of Ecommerce

> "Poor customer service (we reported the bug to them 9 months ago with no resolution despite it being a major issue that is corrupting..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028)

Parker W.

Teacher

> "Overall, ShipStation has been a reliable and effective solution for streamlining the entire shipping workflow. Once you get..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7141931)

TZ

Trevor Z.

General Manager

> "My branded tracking page is non-existent, and my shipping services were no longer displayed on my website checkout pages."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6862449)

Alex D.

Co-Owner

> "Transitioning from a small startup to a high-volume e-commerce brand requires a platform that evolves alongside your needs, and..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7133204)

David M.

Director of Ecommerce

> "ShipStation used to be a fantastic platform, but the changes they've made recently to cut costs by downsizing and offshoring their..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028)

DB

Dean B.

Marketing manager

> "Super easy to use and integrates really well with our shopify site for live rates at checkout and was able to easily create a custom..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7123283)

CL

Chris L.

Owner

> "It's harder to login to my shipstation account than it is my bank, me credit cards, my 401k and more combined."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6821612)

MH

Maria H.

Owner

> "It connects to many e-commerce platforms like eBay, Shopify, and Amazon, letting you print shipping labels, track packages, and manage..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

Joe R.

IT Director

> "It can sometimes be a little clunky when printing quick labels."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7075467)

VR

Verified Reviewer

Warehouse Leader

> "What i like most is the Tracking, Email Notifications, and Customer support."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7096677)

KL

Kathy L.

CEO

> "Even though his vocabulary was large, it's pretty clear, because of his lack of comprehension, that English was not his first..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

AR

Anthony R.

Web Developer

> "It's seamless integration with ecommerce platforms, one in particular I use frequently is WooCommerce."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920)

Hillel G.

Director of Implementation

> "Some features are a little confusing. Since there are alot of different moving parts it can be challenging for what i need to do."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7008174)

AR

Anthony R.

Web Developer

> "That reliability has made day‑to‑day fulfillment much more efficient."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920)

NS

Nicole S.

Owner

> "I used ShipStation for a couple years until they added postage fees to my account that were not for my shipments and wouldn't help me..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6504552)

DV

Desiree V.

Owner and manager

> "Shipstation helped my team and I to be organized and not only on time but ahead of time when it came to shipping products to our..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6660930)

LH

Lucas H.

owner

> "You can't open a claim on UPS because you used shipstation and shipstation won't open claims on your behalf."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___6363443)

VR

Verified Reviewer

Head of Core experiences

> "It's easy and intuitive to use, with great support and tools for everyday workflows, with good value for money."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7105606)

LB

Lucas B.

Owner

> "I used it with PayPal and honestly miss the interface."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

David M.

Director of Ecommerce

> "It is fairly easy to use for both regular users using the UI, and advanced users utilizing the API."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028)

TZ

Trevor Z.

General Manager

> "I would have to pay an extra $480 per year just to have a packing slip that is scannable!"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6862449)

RA

Rachel A.

Director

> "It's easy to keep track of order, track the orders, send communication about orders to customers, and access labels."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6595975)

CL

Chris L.

Owner

> "Annoying as all hell, would be faster to just go to the individual apps and order the shipments."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6821612)

LM

Laz M.

Fulfillment Operations Manager

> "Shipstation offers everything one needs to operate a compact, medium or large fulfillment business."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6433471)

JT

Jordan T.

COO

> "Their software is not updated in a timely manner, so when Shopify makes an update , ShipStation no longer works and you are sitting..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___4912448)

MA

Mike A.

Owner

> "Great value keep track of inventory with ease defiantly a go to for anyone in the business sector.."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7009362)

KP

Kristin P.

Admin

> "There are occasional errors on the website that can last a while and the customer service take a while to get through."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6475479)

KN

Kyle N.

Operator

> "It integrated well with Shopify, Walmart.com, Etsy, eBay and Amazon."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350346)

JC

Jazmin C.

Customer Engagement Specialist

> "I did not like how they started to have a minimum shipment quote for certain pricing."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6712419)

RM

Ryan M.

Operations Manager

> "It integrates with almost all of our shopping carts very easily."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7029204)

KL

Kathy L.

CEO

> "Will it be down a week because support is non-existent? Or can I trust a company to build a quality product when they won't invest in..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

MD

Mitch D.

Lead Co-ordinator

> "I liked the ability to track progress across multiple time frames easily"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6749605)

EH

Eddy H.

IT Support Engineer

> "Sometimes the cache on your account makes it slow to check on order if you have high volume (customer support can assist on this).now..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5051979)

LB

Lucas B.

Owner

> "I never had any issues. When I made a mistake in ordering, it was easy to make adjustments."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

RC

Ryan C.

President

> "The big issue is the MASSIVE price increase they are forcing on their smaller customers."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

MH

Maria H.

Owner

> "ShipStation makes it simple to manage shipping for your online store."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

RC

Ryan C.

President

> "For them not to accommodate their existing customers is awful and just shows how little they care about us."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

BM

Brandy M.

Ceo

> "it had lots of great features easy made labels, tracking, inventory management , choice of couriers, prices were good when quoted to..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6045197)

LK

Lydia K.

Shipping and QC Supervisor

> "The cost recently increased by a lot but there was no additional benefits to the price increase."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6590052)

LM

Laz M.

Fulfillment Operations Manager

> "It has grown to be able to assist us in shipping thousands of shipments per day."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6433471)

AL

Alice L.

Operations coordinator

> "Cannot split orders automatically."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6394367)

MK

MATTHEW K.

Partner

> "It got me excellent rates and it let me ship from every marketplace."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6764090)

CP

Christie P.

Director of Operations

> "Sometimes it takes forever for a label to process."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6765813)

LB

Lucas B.

Owner

> "Everything seemed secure and easy!"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

KN

Kyle N.

Operator

> "I would have to frequently disconnect and reconnect the software."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350346)

MH

Maria H.

Owner

> "Overall, ShipStation is a solid choice for businesses looking for an easy way to manage their shipping."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

AJ

Abby J.

Admin

> "They offer great prices but customer service is hard to get a hold of"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036)

AR

Amelia R.

Wholesale Director

> "ShipStation allows us to process orders in batches, saving time and improving efficiency."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6047524)

EP

Emily P.

Solutions Analyst

> "Splitting shipment can be difficult to manage and often fail to fulfil correctly in our connected ERP system."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5048639)

JL

Jade L.

Customer Relations

> "Printing is straight forward and platform sorts into couriers nicely"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6723431)

KL

Kathy L.

CEO

> "Is it just something I don't understand because the explanations on the page weren't clear?"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

VR

Verified Reviewer

CEO

> "I like that it’s a trusted name and that they offer competitive shopping rates."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350003)

RW

Robin W.

Shipping Manager

> "The additional insurance cost to a FedEx label does not properly translate over to our operating system."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___6051981)

CZ

Christie Z.

GM

> "As soon as I can find a better shipping option, I will switch."

[See full review](https://www.capterra.com/p/155621/ShipStation/#SoftwareAdvice___6811239)

KL

Kathy L.

CEO

> "I couldn't say and live chat was not helpful at all. "

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

MP

Marco P.

Owner

> "This product saved us money and gave us a great way to manage and integrate all our shipping and orders."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6083293)

RD

Robert D.

Owner

> "Canceling by email or message to rep or customer service WONT get you cancelled and your credit card charged."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5090534)

JL

Jade L.

Customer Relations

> "Platform is easy to use and amendments can be made easily to orders."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6723431)

RC

Ryan C.

President

> "Think hard before you spend countless time and money getting set up with them."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

MA

Mohsin A.

CEO

> "The product integrates with almost every third-party platform, we have BigCommerce and it works perfectly fine for us. When you upload..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3658352)

AJ

Abby J.

Admin

> "I had trouble changing my account settings"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036)

ZL

Zach L.

Warehouse Manager

> "ShipStation is fast and easy to learn and set up."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6854321)

MH

Margaret H.

IT Administrator

> "Instead, I have to click on each shipment individually to view delivery information."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6012519)

VR

Verified Reviewer

Chief Marketing Officer

> "Totally necessary for our small business to ship our cosmetic products with ShipStation."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5067966)

RA

Rachel A.

Director

> "I cannot think of a feature I didn't like about Shipstation."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6595975)

JH

Jonathan H.

Production

> "It's an all in one setup I can price a shipment, print a label and get it out the door all with one easy to use service."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4855970)

MA

Mohsin A.

CEO

> "On and off you do get issues with tracking the deliveries and getting the up-to-date real-time tracking but again would not blame..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3658352)

DV

Desiree V.

Owner and manager

> "I recommend to anyone selling on amazon or eBay."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6660930)

JH

Jeff H.

Owner

> "They recently are demanding more money unless you use their carriers, which ShipperHQ doesn't support."

[See full review](https://www.capterra.com/p/155621/ShipStation/#SoftwareAdvice___4817348)

KG

Krista G.

Shipping Specialist

> "Easy to use and navigate making for a quick shipping process"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6588762)

JT

Jordan T.

COO

> "I would stay away from them completely unless they hire new staff and rebuild their software and their customer support team."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___4912448)

AR

Amelia R.

Wholesale Director

> "ShipStation integrates seamlessly with our e-commerce platform."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6047524)

Matthew B.

President

> "I am pretty sure they are failing and going bankrupt, suckering people out of as much money as possible before they completely fail."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5011431)

MT

Mckenna T.

Owner

> "ShipStation is extremely easy to use, I like that you can assign weights to products to where you don't have to manually type them in..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6114752)

BS

Brie S.

Logistics Manager

> "There is nowhere to be able to input a weight of a shipping carton itself to help with calculations of when something will be too..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4699675)

AS

Alexis S.

CSR

> "The business may easily connect with a variety of marketplaces, shopping carts, order management systems, and other systems from a..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4593778)

VR

Verified Reviewer

Systems Administrator

> "Tons of people with tons and tons of people supporting their bug reports, feature requests, etc. and all being completely ignored by..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___3931924)

MH

Margaret H.

IT Administrator

> "I love that ShipStation is fully integrated with PayPal, no extra steps required."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6012519)

KC

Kristen C.

Account Representative Manager

> "We often have trouble with scales not working properly. "

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6175156)

[View Reviews](https://www.capterra.com/p/155621/ShipStation/reviews/)

CT

Clara T.

Accountant

> "I like the tight integration of Zoho Inventory with the accounting software I use, allowing me to keep my stock..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6775174)

LG

Leonard G.

Pharmacy Technician

> "Bugs issues sometimes which may finds annoying"

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___7068043)

JL

Janne L.

Finance and Commerce

> "It greatly improved management because you can have a more organized process that also makes it easier to keep..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6774196)

LG

Leonard G.

Pharmacy Technician

> "Poor security system."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___7068043)

JM

Jason M.

Owner

> "I liked the easy integrations inside the Zoho ecosystem, to create reporting, to pull out delivery slips, and all..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6796752)

VR

Verified Reviewer

Operations

> "Doesn't allow me to remove features I don't need which leads to clutter."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#GetApp___6532419)

KC

Keleigh C.

Esthetician

> "I like that they offer a free plan as well as reasonably priced plans, making it more accessible to small..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6829244)

VR

Verified Reviewer

CEO

> "Being a web based CRM, the customization is a bit less than I would have liked."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#GetApp___6403205)

JU

Joy U.

Director

> "It works great for us for order management."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___7131839)

DS

Dayle S.

Front-end Developer

> "The customer service team is terrible. And the connection plugin from your store to the Zoho online system is..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___4866314)

JM

Jessica M.

Customer Service

> "Now we can accurately monitor our stock, manage our supply chain, and concentrate on expanding our business."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6637927)

VR

Verified Reviewer

Manager

> "It's missing some features that we need and some of the workflows are not customizable or able to be automated."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#GetApp___4125012)

JM

Jason M.

Owner

> "I liked to use it for my stock management and in addition to the other Zoho tools when we were using them."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6796752)

RR

Roxanne R.

Owner

> "Woocommerce integration is shown as available through a third party - but that plugin is both expensive and DOES..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___4190750)

PL

Princess L.

Digital Creator

> "Zoho inventory helps me to know that in stock and out stock of items and also helps me to order new stock items..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___5011844)

ST

Sergio T.

Marketing consultant

> "It sometimes feels a bit clunky to use and doesn’t quite reach the budget mark as well as I would have expected..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___4436842)

PP

Paloma P.

Communications Manager

> "The software is easy to use and has quality customer support services."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___7052147)

David H.

Software Engineer

> "It was a bit complicated to finalize the integration with some third party platforms."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___3724095)

BA

Brandi A.

Owner

> "The features I like and use the most on Zoho inventory are the inventory management and the order fullfillment..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___4916460)

CV

Chirag V.

Senior Software Engineer

> "Very basic and average tool for inventory management."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___3648842)

VR

Verified Reviewer

Operations

> "Plenty of connections and allows integrations with so many options."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#GetApp___6532419)

MA

Mukul A.

Analyst

> "it is not very easy to understand , takes a lot of time to be familiar with it and take loading time sometimes."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___4798837)

RB

Riccardo B.

Procurement Manager

> "When it comes to managing business inventory, Zoho Inventory offers great features."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6774060)

Swadesh P.

Marketing Ambassador

> "It is very rigid and old school inventory system."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___3441373)

Lisa P.

content marketing writer

> "Super visual, simple and clean design."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6819234)

Swadesh P.

Marketing Ambassador

> "Worst part is that the customer support is very bad too at Zoho."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___3441373)

MM

Marius M.

Director

> "It has amazing flexibility with custom fields, that allows us to achieve exactly what we want."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6113213)

JP

James P.

ICT Director

> "Does not work like a typical inventory system other than sales inventory hence only limited if you are working..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#SoftwareAdvice___2408189)

RB

Riccardo B.

Procurement Manager

> "Customizing and using Zoho Inventory is easy."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6774060)

Michael A.

Office Manager

> "Unfortunately this software lacks basic features such as bin location and easy sorting."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___2752983)

RB

Riccardo B.

Procurement Manager

> "I have had an amazing experience with Zoho Inventory as an inventory manager."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6774060)

GS

Gregory S.

Pressident

> "I kept checking in and finally, two years later, they told they have no plans to fix this problem, and no, I..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#SoftwareAdvice___2641829)

MA

Mukul A.

Analyst

> "the feature that i like the most is the driver photo on package which provices proof of deliver and their great..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___4798837)

Michael A.

Office Manager

> "For at least three or four years these features have bee requested and promised and yet they continue to put them..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___2752983)

LS

Lisa S.

Owner

> "Its software is very user-friendly, and they have a 30-day free trial."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6585258)

GS

Gregory S.

Pressident

> "Low integrity: If you make a mistake and misguide a paying customer, accept responsibility and issue a refund."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#SoftwareAdvice___2641829)

VR

Verified Reviewer

CEO

> "The cost was also much lower than any other system I had tested."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#GetApp___6403205)

IS

Ian S.

Director

> "There is no pick list, which makes warehouse picking a real challenge"

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#SoftwareAdvice___2410993)

RB

Riccardo B.

Procurement Manager

> "It has all the features we need."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6774060)

IS

Ian S.

Director

> "They really struggle with vat, and therefore connecting to other systems is difficult."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#SoftwareAdvice___2410993)

Erik S.

CEO

> "Zoho Inventory is a user friendly product that is easy to set up and use."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6649529)

WS

Whitney S.

Managing Director

> "Updating product images a bit time consuming."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#GetApp___2426934)

DR

Darren R.

Director

> "With this comes the ease of stock control and order management both online and offline."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___5077173)

VR

Verified Reviewer

Marketing coordinator

> "This platform is intuitive and easy to use but I wouldn't recommend it."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#GetApp___2374458)

[View Reviews](https://www.capterra.com/p/146241/Zoho-Inventory/reviews/)

## User interface

4.57 (956)

4.46 (416)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

ShipStation

31/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/155621/ShipStation/#features)

Zoho Inventory

Top features

41/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/146241/Zoho-Inventory/#features)

### Recognition

ShipStation is recognized as a top-rated tool in 2 Capterra Shortlist reports

Zoho Inventory is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

ShipStation

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zoho Inventory

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ShipStation

-   By Shipstation
-   Located in United States
-   Founded in

Zoho Inventory

-   By Zoho
-   Located in United States
-   Founded in 1996

## Popular Comparisons

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/)

vs

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Contact vendor for pricing

4.4

Features

4.8

4.5

Ease of Use

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[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/)[4.46 (416)](https://www.capterra.com/p/146241/Zoho-Inventory/reviews/)

vs

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4.4

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[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/)

vs

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$14.99/month

Price

Contact vendor for pricing

4.4

Features

4.1

4.5

Ease of Use

4.4

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[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/)[4.46 (416)](https://www.capterra.com/p/146241/Zoho-Inventory/reviews/)

vs

[Restroworks Inventory Management](https://www.capterra.com/p/214036/Restroworks-Inventory-Management/)[4.75 (391)](https://www.capterra.com/p/214036/Restroworks-Inventory-Management/reviews/)

$39/month

Price

₹200/year

4.3

Features

4.7

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/146241-214036/Zoho-Inventory-vs-Restroworks-Inventory-Management)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/)

vs

[Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (826)](https://www.capterra.com/p/146146/Shippo/reviews/)

$14.99/month

Price

$0

4.4

Features

4.7

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/146146-155621/Shippo-vs-ShipStation)

[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/)[4.46 (416)](https://www.capterra.com/p/146241/Zoho-Inventory/reviews/)

vs

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.20 (1,115)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

$39/month

Price

Contact vendor for pricing

4.3

Features

4.1

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/123794-146241/Fishbowl-vs-Zoho-Inventory)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/)

vs

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.36 (919)](https://www.capterra.com/p/90069/Stamps-com/reviews/)

$14.99/month

Price

$19.99/month

4.4

Features

4.3

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/90069-155621/Stamps-com-vs-ShipStation)

[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/)[4.46 (416)](https://www.capterra.com/p/146241/Zoho-Inventory/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,038)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$39/month

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Contact vendor for pricing

4.3

Features

4.2

4.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-146241/NetSuite-vs-Zoho-Inventory)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/)

vs

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$14.99/month

Price

$149/month

4.4

Features

4.5

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/136895-155621/Freightview-vs-ShipStation)

[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/)[4.46 (416)](https://www.capterra.com/p/146241/Zoho-Inventory/reviews/)

vs

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$39/month

Price

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4.3

Features

4.2

4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/135618-146241/Odoo-vs-Zoho-Inventory)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/)

vs

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$14.99/month

Price

$0/month

4.4

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/155621-251583/ShipStation-vs-PitneyShip)

[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/)[4.46 (416)](https://www.capterra.com/p/146241/Zoho-Inventory/reviews/)

vs

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4.3

Features

4.4

4.4

Ease of Use

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