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It fits the best companies with 10-300 employees that are just starting to build 360 review processes and those that conduct reviews occasionally
Companies with 250+ employees with HR professionals responsible for talent retention or culture in the manufacturing, hospitality, retail, health care, food service and educational sectors.
Nice interface, ease of use, personal adviser and nice communication in general. We are so happy to cooperate and our trusting relationship with all open-minded people who work there.
Also, for us, the issue of registration of vacations and sick leaves was acute, because we have quite a lot of employees and the previous mail-order leave scheme has become ineffective.
The best performance management and people management. But the most important and coolest thing is the reaction of the developers to feedback and wishes of customers.
There is no settings to launch survey in a bulk, requires to click every employee to run a survey. No analytics in the context of the whole company, specific departments etc.
I love it - it was by chance I stumbled across the system but so happy I did.
There are no decision chains. From this, you have to invent something.
I like the functionality of the review the most, because it is incredibly useful.
No integration with Google Calendar, which is essential.
I have found Hyphen to be more than just a great product. While it is easy to use and keeps improving, what I love is the focus on customer success.
Before Hyphen, we were knee deep in comments with no additional insight; which put us in a terrible place. We'd given our employees a voice, but we didn't know who was speaking.
I love that Hyphen is "enterprise-grade", very flexible and allows for a lot of configurations so you can really get the information you're after. The latest reporting UI has been a great improvement.
Some of the things in the tool set up are quite confusing: there are 3 ways of checking participation and users have a lot of questions about that.
The ease of setting up surveys, response from their team, and roll out of the surveys has been fantastic. Gathering and reviewing the data is also very easy but time-consuming.
The fact that the app and insights app are two different things becomes a little bit of a concern as having two separate formats can become confusing for users.
The Hyphen team has a true passion for people and the employee experience. The app is great, super intuitive, responsive and easy to navigate.
The setup for uploading data using the Hyphen API has been a bit more difficult than it should be. This could be streamlined using different integrations.
Prioritize real-user-identified key features according to your needs to find your best fit.
Effy AI
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