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Waste, Recycling, Containers, Portable Storage, Mobile Office, Portable Toilets, Rentals Etc.
Businesses that have their own fleet of vehicles and need software to help manage their pickups and deliveries.
I love how easy it is to schedule and track jobs and the drivers love the app for its GPS, how the jobs are displayed and tracked, and the ease for putting in landfill weights.
The biggest complaint I have is the lack of a written manual. Not every one is a visual learner.
They are revolutionized dispatching software. It is a brilliant software and I love using it every day.
Now that they are a larger company, issues that have been ongoing since we started are being ignored.
What I like most about CRO is that entering services is super quick. The different report that they offer are great as well.
I had my doubts at the very beginning and started to express my frustrations within the first 30 days. I told them after the very first training session that I no longer wanted the billing piece.
The pricing formula is fair and friendly. The software is supported by the various leading platforms such as Windows etc.
Was almost impossible as drivers would forget to write numbers down or transpose numbers and very difficult to accurately track.
The product itself is great and easy to use. The customer service is wonderful, [sensitive content hidden] offered quick and effective help.
He only downside for me really are the odd glitches. Yesterday it kept freezing at the point where the driver had dropped off and so we didn't know how far out he was.
I love being able to see when my shuttle drivers have accepted the ride and where they are located on the map. It makes it easy for me to have an ETA for customer preferring our personal shuttles.
At times drivers find it confusing to see Scheduled trips as Active trips, particularly. Missing feature: next day trips.
The ability to communicate to the shuttle drivers quickly, clearly and efficiently is our favourite feature.
So far we haven't found anything that we are unhappy with.
Ease of use, it is a wonderful tool to keep customers involved and informed.
The maps are very hit and miss. They break alot but can be fixed with a refresh, not a huge issue.
Cro Software Solutions
Top FeaturesShuttleControl
Cro Software Solutions
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