# Digital WarRoom Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Digital WarRoom Software - reviews, pricing plans, popular comparisons to other Electronic Discovery products and more.

Source: https://www.capterra.com/compare/146303-119752-170334-119753/pipedrive-vs-hubspot-sales-hub-vs-microsoft-dynamics-365-vs-zoho-crm

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# 

 Digital WarRoom Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Digital WarRoom

## What is Digital WarRoom?

A comprehensive secure platform, with best in class included service and unlimited training. An unbeatable price of between $1 to $10 GB/Month hosted. Also available as on premise software. Process, review, and produce documents with advanced filtering, privilege log, redactions, annotations, and a range of analysis tools. Signup and start processing today. No Processing Fees. No User Fees. Highest Rated Services and Support.

## What is Digital WarRoom used for?

[Electronic Discovery](https://www.capterra.com/electronic-discovery-software/)[Legal Research](https://www.capterra.com/legal-research-software/)[Legal Document Management](https://www.capterra.com/legal-document-management-software/)

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$250

Other, Per Month

Free trial  
available

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## Digital WarRoom alternatives

Highest Rated

[Everlaw](https://www.capterra.com/p/137171/Everlaw/)

[4.9 (87)](https://www.capterra.com/p/137171/Everlaw/reviews/)

Starting price

$250.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/137171/Everlaw/)

[4.6 (60)](https://www.capterra.com/p/73529/Lexbe-eDiscovery-Platform/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (269)](https://www.capterra.com/p/142299/Logikcull/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (10)](https://www.capterra.com/p/119795/iCONECT-XERA/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Full Text Extraction

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Pull information from scanning entire documents

Keyword Search

4.7 (3)

133.33% of 3 reviewers that rated this feature as important or highly important

Identify specific keywords in documents

Metadata Extraction

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Retrieval of embedded metadata that is present within a file

Commenting/Notes

4.5 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Leave comments and notes on documents for others to view

Document Classification

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Document Storage

4.5 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Digital WarRoom 26 features

Define levels of authorization for access to specific files or systems

Highlight content and/or make notations about parts of content

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Receive a notification when a case you are tracking is listed in court or new information about legislation is available

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Track changes in laws and regulations and compare previous legislation to current legislation

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Assemble data from multiple sources

Graphical representation of data

Scan, move or upload electronic files within the software's repository

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Specifically designed to address the needs of law firms and legal departments

Pull information from scanning entire documents

Search for specific words or phrases within a document or database

Identify specific keywords in documents

Retrieval of embedded metadata that is present within a file

Collect and maintain structured information that describes data or content

See a list of all previously conducted search requests and search results

Search and filter data across systems to locate required information by entering keywords or certain criteria

Enables users to search, access, and retrieve information from the system's database without needing technical assistance or support

Identify topics to prioritize document research

Get Advice

We can help you find the software with the features you need.

Features

4.3 (12)

4.3

Based on 12 reviews

## Pricing

Value for money

4.8 (11)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/119752/Digital-WarRoom/pricing/)

Single Matter: Hosted

$250.00

Other,Per Month

It includes:

-   25 Gbs Included and $10/GB Thereafter
-   Month to Month Tiered Pricing
-   No Data Hosting Costs
-   No Processing Fees
-   Unlimited Email Support Desk
-   Unlimited Training

Pro software: On Prem

$1,995

Other,Per Year

It includes:

-   1 Hour of Installation Support
-   2 Hours of Training
-   No Data Hosting Costs
-   No Processing Fees
-   Single User License
-   Unlimited Email Support Desk
-   Unlimited Matters

Private Cloud: Hosted

$2,000

Other,Per Month

It includes:

-   $1/GB Thereafter
-   500 Gbs Included
-   Management Console
-   No Processing Fees
-   Unlimited Email Support Desk
-   Unlimited Training

Value for money

4.8 (11)

4.8

Based on 11 reviews

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## Support, customer service and training options

Customer Service

4.9 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (13)

4.9

Based on 13 reviews

## User reviews

Overall rating

4.6

Based on 13 reviews

Filter by rating

5(9)

4(3)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LF

Lynne F.

Attorney

Legal Services

### "Excellent price performance with responsive service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 20, 2021

Pros

We can make disclosure deadlines and review opposing party documents quickly and effeciently. Simple invoices that are easy for our clients to understand. Easy to use. The subscription saves us time and money.

Cons

No real cons from our perspective. Does not have all the features of Relativity but has all the features that we need at a MUCH lower price. Dual athentication and security control a bit over the top when logging in.

Switched from

[Relativity](https://www.capterra.com/p/119810/Relativity/)

Price performance for easy processing review and productions. I found Service quality to be much better after we made the switch (other service providers nickled and dimed us)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CR

Chandra R.

ESI Coordinator

Legal Services

### "Newer version is not as reliable"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

June 14, 2021

Overall, customer support is the best quality of DWR.

Pros

Previous versions were easier to use with fewer issues.

Cons

The newer version of the software is not as reliable.

Reasons for choosing Digital WarRoom

At the time this software was chosen, it was the best "bang for your buck." The features were robust with lower-tier pricing for clients.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SN

Sue N.

Litigation Paralegal

Law Practice

### "Best e-discovery platform ever used"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 8, 2021

DWR is the best e-discovery platform I have ever used (compared to extensive experience with Summation iBlaze, Summation Pro, and average experience with Relativity, and limited experience with Concordance). I have the ability to easily load, review, and search multiple large document collections, and run multiple document productions of any size with limited or no technical issues. In the instances where I am unable to troubleshoot an issue myself, DWR's support time is extremely responsive and has the knowledge base to resolve my issues quickly.

Pros

Digital WarRoom's platform is similar to Office and other apps as far as optics - ribbons, common keyboard shortcuts (Ctrl-C for copy, Ctrl-A for select all, etc.) making it easy to use/learn. The binder system makes it easy to save search results in an intuitive manner that is easy to explain and document for other reviewers. It is easy to create large document productions. DWR's customer/technical support is by far the best I have ever dealt with - period - for ANY software/hardware company in over 35 years of my work experience.

Cons

I am sure there are some minor things that could be improved but everything I discovered to date has been dealt with in updates/newer versions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KE

Kristi E.

Paralegal

Legal Services

### "Review "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 8, 2021

Great team!

Pros

Very easy set-up for new users; easy to understand invoices. Great team on help desk.

Cons

Interface is still cluttered, esp. for new users. Would like to see the filtering and advanced filtering combined in one screen. Production workflow also confusing for new users, would like to see more of step-by-step icons for the process. Review v. Production distinction hard to explain to new users, would suggest renaming Production to indicate that means a production out of DWR; pdf-only productions from opposing counsel don't show up on the Production side & that's confusing. Would like the ability to populate Bates number columns for other sides' productions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JF

John F.

IT Litigation Services Manager

Legal Services

### "In House Counsel - perfect fit for our operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2020

very positive / excellent.

Pros

Relativity was overkill for our needs. Hosted Relativity had way too slow of a document to document review speed. Bringing Relativity behind our firewalls was overkill and too expensive up front as well as to maintain. Digital WarRoom is the perfect fit for our operations as they stand now. The customer service is unparralled. It's very difficult, if not impossible, to get this kind of consultative expertise from vendors without getting charged an arm and a leg. The RDP connection to a remote server works much better for us than browser based review tools, or the maintenance involved in review platforms that get installed behind your own firewall. Overall, a very positive experience.

Cons

If LFN (Long file names / paths) exceed 256, there are some problems massaging these long pathways into processing console that only a Nuix type setup can resolve. There's a few other features that leave room for improvement or something to be desired, but overall, the product and level of service is excellent, particularly in light of the price tag.

Reasons for choosing Digital WarRoom

Recommind (& Catalyst pre OpenText purchase), Concordance, Relativitiy, CS Disco, LogikCull, MicroSoft 0365 eDiscovery console under Security & Compliance, ZDiscovery suite, Eclipse, Cloud9, etc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BL

Brian L.

Trader

Accounting

### "Great Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 13, 2019

Very good, the tech support is helpful, even on nights/weekends

Pros

After reviewing several data sharing utilities we chose Digital War Room. It's very simple to use and intuitive.

Cons

There are some functions that aren't as intuitive as i'd like.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ES

Esther S.

Certified Litigation Support Specialist

Law Practice

### "Why I love Digital WarRoom"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 22, 2019

We are more knowledgeable about the entire ediscovery process, partly because we had to learn it to run the software. DWR's staff are extremely knowledgeable, experienced, and willing to share information, so we learned from them. They assist our users quickly and resolve issues. I am more confident as a litigation support user. Our Digital WarRoom costs are low, so our clients like that they are not charged for storage, only for tech support. Overall, I love Digital WarRoom. That is my honest opinion.

Pros

Flexibility. I like Digital WarRoom's ease of use and flexibility. We can import PSTs, loose documents, and Concordance-style productions ourselves without waiting for a vendor to do it. DWR allows us to cull based on date range, file type, and keyword searches, and export reports that show the results. We can use these reports to negotiate search terms and date ranges. It is easy to create custom marks and issues for tagging. We run searches ourselves, and we can export reports and documents. We can produce Bates-numbered PDFs and also Concordance-style TIFFs with load files and metadata. The whole gamut.

Cons

There is a learning curve. With DWR we are doing what our ediscovery vendors were doing: checking our searches, making sure we are not producing privileged or duplicates of privileged documents, etc. DWR has built-in searches and checks; we just have to use them regularly and not wait until production time. Wish list: We would like multiple layouts for first pass, final pass, dep prep, and user-customized layouts. I wish we could produce searchable PDFs. Currently, we export the PDFs to our computers and use Acrobat to create searchable PDFs.

Switched from

[Relativity](https://www.capterra.com/p/119810/Relativity/)

We made the switch because of cost.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Office Manager

Law Practice

### "Powerful platform backed by good people"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 3, 2019

Pros

Digital WarRoom provides a robust and secure platform for document review and production. Moreover, the folks running the company have been incredibly supportive of our legal non-profit, and have provided excellent customer service and support.

Cons

There is somewhat of a learning curve to the use of the platform, but it is certainly manageable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DG

Daniel G.

Paralegal

Law Practice

### "Intuitive Functionality and Excellent Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2019

Pros

It is a very intuitive program. DWR replicate features of computer software programs that are very common and thus, provides a natural use. The program also does many of the obvious features (that other programs lack) and it does them automatically, without having to go through the process of selecting countless boxes.

Cons

There is not an option to print in bulk.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Melissa K.

Application Support Specialist

Legal Services

### "Great product, I would highly recommend for the cost!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2019

We have been using the software for over five years. It's been a great experience. Digital WarRoom support staff and developers have always been very helpful and eager and very responsive to assist with any of our firm's needs.

Pros

Digital WarRoom is very inexpensive compared to other products we have looked at and is just as robost as most others. We are able to utilize this software from the beginning review process of data on to the production phase with ease. The software allows output with proper load files and able to export in multiple image formats as single page tiff, multi page tiff or multi page pdfs without issue.

Cons

RDP connection to access the software throws some users off but has not been an issue overall and allows for a more secure connection.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/119752/Digital-WarRoom/reviews/)

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