# Compare SendPulse vs eWay-CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SendPulse and eWay-CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/146369-152769/SendPulse-vs-eWay-CRM

---

# SendPulse vs eWay-CRM Features and Cost Comparison

Last updated April 7th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SendPulseeWay-CRM2/4 selected

[SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.6 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/)

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.5 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

[## SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.6 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [773 reviews](#user-reviews)

Positive

730

Neutral

26

Negative

17

[## eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.5 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

RC

BB

Based on [822 reviews](#user-reviews)

Positive

762

Neutral

46

Negative

14

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,500 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.6

Lead Management

4.6

Sales Pipeline Management

4.6

Activity Dashboard

4.7

70%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.5

Lead Management

4.4

Sales Pipeline Management

4.2

Activity Dashboard

3.6

User satisfaction

User satisfaction

4.6

User reviews[773](https://www.capterra.com/p/146369/SendPulse/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.4

User satisfaction

4.5

User reviews[822](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.4

Customer support

4.6

Price starts from

Price starts from

$10Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$20Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Bloggers Retail E-commerce Tourism Banking Small and medium business EdTech IT

Best for

Small to mid-size businesses and services using Outlook and Microsoft 365—construction, consultants, insurers, manufacturers—teams needing integrated CRM for email tracking, quoting, and reporting.

## User reviews

Pros & cons

AH

Abdelghani H.

owner

> "the drag and drop email builder made creating campaigns a breeze and the automation features saved me a lot of time..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834205)

NG

Nitin G.

Designer

> "I have been trying to call or email for the last 3 days but it doesn't happen and the support system of this logo..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6384210)

Bilal O.

Domino seller

> "Automation tools (like Autofunnel) allow for building automated customer journeys based on their behavior, saving..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834260)

IA

Izuhunwa A.

Personal Finance Educator and Coach

> "I don't like the restrictions in some aspects of the email creation interface."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834599)

JP

Joshua P.

Founder

> "It's a solid tool for small business owners and marketers who want an all-in-one solution without paying enterprise..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___7123464)

LO

Lahoucine O.

creative

> "UI can feel outdated at times."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267)

GM

Gift M.

Founder and President

> "I love that I can manage campaigns for our university, ministry, foundation, and training programs all in one place..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6833393)

LO

Lahoucine O.

creative

> "Automation setup is a bit complex."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267)

AS

Ammar S.

manager

> "contain all thing i need and many features can help me figure out every problem i faced in my work space"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___7123871)

LO

Lahoucine O.

creative

> "Slow loading occasionally."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267)

JP

Joshua P.

Founder

> "The automation builder is powerful and makes it easy to set up drip campaigns and triggered sequences."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___7123464)

HB

Hamza B.

Affiliate marketing

> "UI Can Feel Cluttered"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834341)

Bilal O.

Domino seller

> "An intuitive and smooth design that makes creating and managing marketing campaigns extremely simple, even for..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834260)

NG

Nitin G.

Designer

> "I have wasted a lot of time because there are other platforms that provide better service than you are doing."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6384210)

IA

Izuhunwa A.

Personal Finance Educator and Coach

> "I like being able to customise email templates with ease, so that I can reuse them subsequently."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834599)

Eduardo P.

CTO

> "One thing that frustrated me about SendPulse was their obsession with sending virtual high-fives every time I..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4941160)

BC

Badr C.

Ceo

> "Smoothness in transactions and more specific information to make money also for more information purposes and gemes"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834277)

VS

Victoria S.

Advogada

> "The tags don't work as they should, it's very hard to find an specific contact when you want to chat."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4857913)

EQ

Elmehdi Q.

Student

> "The drag-and-drop editor is intuitive, and the pre-built templates saved me a lot of time."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834362)

VG

Victor G.

Mr.

> "I encountered an issue with a scammer using their email, and the company didn't have a clear procedure to handle..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4939817)

EQ

Elmehdi Q.

Student

> "I also appreciated the multi-channel marketing options—email, SMS, and even chatbots all in one place."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834362)

EB

Eburuche B.

ED

> "Sendpulse price variations with prevailing exchange rates is ridiculous especially in Nigeria."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6028546)

AA

Abdelouahab A.

Marketing

> "It simplified my marketing and customer communication workflows."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834249)

EB

Eburuche B.

ED

> "In Nigeria, the economy is terrible now and bleeding, and I believe that most of the companies using your service..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6028546)

OB

Oussama B.

IT Manager

> "The chatbot feature works seamlessly on my clientss' websites."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834070)

EAV

Enrique Alejandro V.

Marketing and Developer

> "The number of subscribers for my chatbot is a bit expensive"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4945493)

AH

Abdelghani H.

owner

> "still, it’s affordable, and the free plan is a nice way to test it out, i’d say it’s a solid choice for..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834205)

Jennifer W.

Human Resources Generalist

> "We should all verify emails before sending out a campaign, but nobody ever does."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___5039739)

AK

Avash K.

RA

> "The Web Push Notifications are handy for me as I have collected a fair amount of subscribers."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6538363)

EB

Eburuche B.

ED

> "Your price has been increasing astronomically and your customer service agents have no explanation."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6028546)

AB

Abdel B.

Software engineer

> "Loved having email, SMS, chatbots, & automation together affordably."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834335)

JC

Jose C.

CIO

> "There should not be a charge at the beginning to be able to log in because this scares users away and if they want..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4792247)

AM

Abdesslam M.

Visual Designer

> "Creating email campaigns with SendPulse is smooth."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834197)

TS

Tina S.

Author

> "The pricing model is not to my liking at all."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6236562)

BC

Badr C.

Ceo

> "Always be a good helper in critical crises and I think it will help you with your business skills and I think it..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834277)

HW

Harry W.

Manager

> "Terrible customer support, they don't want to help us to resolve any issues"

[See full review](https://www.capterra.com/p/146369/SendPulse/#SoftwareAdvice___6019643)

MA

Melissa A.

President

> "As an agency, we love the pricing, flexible features, and innovative updates!"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6831157)

EB

Eburuche B.

ED

> "Your dollar conversion rates are killing."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6028546)

AA

Aziz A.

SEO

> "I can easily access all the menus I am looking for."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6830509)

VS

Victoria S.

Advogada

> "The chat page itself is not very intuitive."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4857913)

MaFJ

María Fernanda J.

CEO

> "Email marketing: because with the free plan you can make a lot of things. If you are (like me) an entreprenuer that..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4813445)

AP

Alan P.

denim

> "What I liked the least is having to pay for wpp campaigns"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4895775)

AH

Abdelghani H.

owner

> "i really liked sendpulse drag and drop email builder super easy to create nice emails fast."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834205)

MS

Meylach S.

Director

> "Somewhat bloated UI and slow response time is the only issue we have encountered, although it's a minor one."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3513937)

Jennifer W.

Human Resources Generalist

> "Sendpulse has improved the legitimacy of my company's brand and communications by making me look more competent in..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___5039739)

SO

Stiven O.

CEO

> "The menu for select the next step for the bot works bad in iphone and sometimes in android"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3547988)

AK

Avash K.

RA

> "I don't send a lot of emails but its one less thing to worry about while using SendPulse."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6538363)

VR

Verified Reviewer

IT Chief

> "I don't like how there is no phone support and the live chat can be slow at times."

[See full review](https://www.capterra.com/p/146369/SendPulse/#GetApp___4378204)

BE

Bilal E.

editing

> "I liked it because it is easy to use, comfortable, not complicated, and has a wonderful combination of simplicity..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834702)

Kevin H.

Computer Programmer

> "I am not to happy about the transactional mail services requiring a double opt-in to get approved."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4344938)

LO

Lahoucine O.

creative

> "It’s easy to use and budget-friendly, though some advanced tools can be tricky to master."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267)

Tafadzwa J.

Marketing and Digital Information Systems Manager

> "The trial version did not allow me to send trial SMSes, it confirmed that the messages were delivered, but the..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3220911)

OB

Oussama B.

IT Manager

> "Reliable performance with no major technical issues."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834070)

GP

Gene P.

Composer

> "sometimes its hard to navigate the email builder - but usually i fig, it out"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3516396)

LP

Larissa P.

Online Marketing Manager

> "The tool is easy to use and often the free version is a good foundation to start with."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6832223)

AK

Anja K.

Digital Manager

> "More features are costing more money. When using images, you really need to small-size them, so that the Newsletter..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3439153)

MO

Michelle O.

CEO

> "The ease of creating a website and the free domain!"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6833498)

LS

Layssa S.

Marketing

> "I can't give an opinion because I only use chatbots."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4675420)

SD

Suzanne D.

HR Manager

> "It makes email marketing easy and also comes with helpful CRM features"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6329408)

NE

Nessma E.

manager

> "The spam filter is far from perfect, too, which impacts their delivery system and rates."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3096384)

EQ

Elmehdi Q.

Student

> "I really liked how easy it is to set up automated email campaigns."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834362)

SK

Sushil K.

Managing Director

> "Now, we don't have to worry about sending emails to each of our customers manually, killing colossal time."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___2948224)

BE

Bilal E.

editing

> "Thank you so much, and I hope I can embark on more experiences with you at the earliest opportunity possible."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834702)

Luciano V.

advisor

> "For almost 2 weeks I have been trying to solve a problem that is preventing me from sending emails and they are not..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3239664)

Sunitha H.

NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR

> "I also enjoyed the various features, such as automation, segmentation, analytics, and A/B testing, which made it..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4691528)

Max D.

Founder & CEO

> "Contact import was a little weird, I had to upload contacts several times."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3034462)

VR

Verified Reviewer

Marketing SEO

> "SendPulse offers an all-in-one platform for email, SMS, and web push notifications, making it easier to manage all..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4777207)

Munumi N.

Innovations Officer

> "The only downside to it is the integrations with other platforms like Google calender."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3102796)

LR

Leonardo R.

Freelancer

> "I am interested on creating a chatbot and my necessities may grow and Sendpulse already has lots of good features."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4877305)

NE

Nessma E.

manager

> "It's too conservative with the media content you can share in your emails."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3096384)

MO

Michelle O.

CEO

> "I would say this is a very useful software with a lot of great features, tech and perks."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6833498)

Luciano V.

advisor

> "The service is grumpy and extremely slow, totally below the level of competitors I've used before."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3239664)

SB

Shimi B.

CEO

> "makes the Whatsapp connection so easy and it means a lot!"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6831325)

JoN

João N.

Institutional Communication Coordinator

> "It is not as easy as it is supposed to be."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4743183)

AB

Abdel B.

Software engineer

> "The platform as a whole is great and responsive."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834335)

SJ

Sol J.

Sales

> "Your plugin wasn't as friendly/easy as it should be for WordPress. "

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3457931)

AA

Aziz A.

SEO

> "the interface is easy and convenient."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6830509)

Munumi N.

Innovations Officer

> "This has been a nightmare especially if you are doing it via webhooks."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3102796)

OB

Oussama B.

IT Manager

> "I’ve had a great experience witgh SendPulse for my clients."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834070)

Kristen C.

Society Curator

> "I also don't like that, after going through the proper steps to make my newsletters comply with standards, I may..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___2518960)

[View Reviews](https://www.capterra.com/p/146369/SendPulse/reviews/)

RC

Radomira C.

Sales Representative

> "It serves as a clever 'external brain' within my Outlook, allowing me to offload my tasks and focus on my work without the constant fear..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7114632)

JV

Jan V.

Project manager, technický ředitel

> "I miss the function of creating e.g. an entry from the diary function. When e.g. minutes of a meeting are written in the diary, the..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6846634)

BB

Brandon B.

Engineer

> "It is good for project tracking, security and tracking sales and follow-ups. When trained to use it effectively you can enjoy the..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7099082)

LL

Lucie L.

Digitazion manager and product development

> "Still, one significant con is that it is not possible to view tabs alongside main project/deal information on the first page, which is..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6863284)

AS

Anastasiya S.

Marketing Manager

> "The fact that it is integrated in the Outlook and the latest updates which make it easier to add new contacts directly from the email,..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6834960)

BK

Bailey K.

IT Manager

> "Some simple features, like creating folders inside project documents, are still missing."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7054315)

LR

Lubos R.

CFO

> "It is fully integrated in MS Outlook and has wide reporting possibilities via Power BI."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7102755)

PC

Petra C.

Operational Director

> "That feature was perfect for tracking time spent on calls, but it’s no longer available."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7121604)

FK

Flore K.

Compliance Manager

> "The audit trail for emails and tasks makes reviews smoother, and onboarding new users doesn’t take long."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7055497)

LZ

Lucie Z.

Accounting Consultant

> "Caller identification is missing/limited — it doesn’t reliably show who is calling based on CRM contacts."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7089631)

GS

Gaurav S.

Business Development Manager

> "Designed for smaller agencies, eWay simplifies facts capture, retrieval and pipeline control even as providing seamless touch sync and..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6577646)

RR

Ronel R.

Administration staff

> "Fact that things duplicate themselves likes e-mails and documents in task but also placed on deal or contact while you can not create a..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6584448)

TJ

Tomas J.

CEO

> "eWay-CRM is a robust, feature-rich solution with strong Microsoft Outlook integration and high customization, adaptable to diverse..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6565257)

VR

Verified Reviewer

Consultant

> "One drawback is that the new version of Outlook does not seem to integrate properly with the system."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7067504)

DM

Dan M.

President

> "The modules are almost limitless in their customization options which allows us to design module types that perfectly support the most..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6518643)

JK

Jana K.

production technician

> "When I want to upload items to a project, it takes a long time and causes the entire eWay system and associated email to freeze."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6882909)

RN

Renata N.

administrator

> "My favorite feature in Eway is how seamlessly it integrates with other systems and how quickly i can access the information i need."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7026343)

JP

Jiří P.

CTO

> "It does not seem to be updated and its synchronization does not work reliably."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7117090)

PP

Petra P.

Account manager

> "Certain notifications and reminders for sending emails or completing tasks are also useful."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7106084)

VJ

Vlada J.

Owner

> "In addition, when one would be willing to use the old Outlook (why, for God's sake!) and has a modern Copilot+ laptop with AArch64..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6584304)

SS

Shivendu S.

Family Advocate

> "It is not additional apps that are required and instead gives impressive features like request tracking and video training which make it..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6750711)

MtR

Markéta R.

Executive manager

> "Settup or adjustments of specific data views in the system are quite complicated for ordinary user and I usually have to ask for support."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7032426)

JnP

Ján P.

Sales manager

> "Seamless Outlook integration, intuitive UI, fast search, and reliable sync across our team each day."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7009383)

BK

Bailey K.

IT Manager

> "Customization takes time for users who are not technical."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7054315)

T

Tereza Š.

project manager

> "The only minor issue is slower performance when there are many records in the diary, but everything else is positive."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7054280)

KnM

Kristýna M.

quality manager

> "Questions are not direct and lack context for further work with the data. And since we are in the Czech Republic, why can't this..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7001626)

LZ

Lucie Z.

Accounting Consultant

> "Aside from that, it’s a dependable tool for maintaining shared contact information and context."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7089631)

TL

Tereza L.

Process Analyst

> "The online version currently lacks some essential features we need."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7115991)

TL

Tereza L.

Process Analyst

> "Outlook Integration: The native integration with Outlook, a huge plus for our workflow."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7115991)

PD

Pavel D.

sales

> "the Outlook add-in sometimes takes a while to load, which can be a bit frustrating during busy workdays."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6832459)

AG

Alexandra G.

KAM

> "It supports productivity and helps streamline routine CRM tasks effectively."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7114517)

DH

Debbie H.

Business Development Manager

> "Sometimes the Search Companies section can be a bit temperamental which then results in duplicate entries."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6882819)

DD

Daniel D.

Trader

> "It helps me quickly filter customers based on various criteria."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7073988)

PP

Petra P.

Account manager

> "Probably the more data there is, the slower it is and the more it freezes."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7106084)

PV

Phillip V.

Project Coordinator

> "Works well if you are connected to a good stable internet, not too great if you are on the road and using slower Wifi speeds."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7058099)

P

Patrik Č.

Quality manager and service technician.

> "I wouldn't say I don't like it, but the least convenient thing is that the document templates cannot be edited by the user."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6832411)

KR

Katerina R.

Senior ELT Consultant

> "It allows to manage work smoothly and handle most tasks without any issues."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7115121)

ML

Michaela L.

assistant

> "Sometimes templates don't get overwritten correctly."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7114553)

NP

Nick P.

Sales Director

> "We need to develop the system further, but to date, recording key customer information has improved greatly, we are just starting to..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6887450)

MR

Martin R.

Solution Design Engineer

> "UI feels a bit outdated."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7118588)

AO

Anna O.

Project Manager

> "simplicity of the tool, it´s working really intuitive and it´s scalable, but depend on values and data which you are monitoring."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7089136)

MR

Martin R.

Solution Design Engineer

> "Cannot be integrated into the new Outlook."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7118588)

SS

Shubham S.

Data Analyst

> "The automation gear are a first-rate time-saver and the responsive IT help adds to its reliability. While there are occasional minor..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6591367)

AK

Adam K.

Business Development Specialist

> "sometimes it feels a bit laggy but not a huge deal."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7074075)

PC

Petra C.

Operational Director

> "The great thing is that we don’t need to open anything else — we simply arrive at work, open Outlook, and everything is right there in..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7121604)

JD

Jan D.

Senior Partner

> "Only available with old Outlook, which does not correspond with the latest approach to IT and customer service."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7020078)

T

Tomáš Š.

CEO

> "The system is user-friendly, well-integrated with Outlook, and offers many useful features that allow us to manage things independently."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7022918)

PH

Per H.

Engineer

> "The endless update delays in the middle of something more important and it turns up just as you are about to leave"

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6833638)

DH

Daniel H.

CSO

> "All of this optimizes our internal and external processes and communication within the sales team with minimal effort."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6826528)

DG

David G.

Account Manager

> "filtering, but that's just my problem that I forget to turn off the last filter :-). And also system quick response."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6863124)

KiD

Kateřina D.

Sales

> "We don't use all the modules, but I can imagine that if a company used everything connected, offers, orders, marketing, accounting, it..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6758201)

J

Jana Ž.

Online Business Expert

> "Our internal system does not align with eWay's rights settings, which limits our ability to use it fully."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6748223)

I

Irena Š.

Manager of preparation and implementation of orders

> "Easy sharing: emails, contacts and projects can be shared within the team"

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7049908)

DK

Dan K.

CTO

> "Usability of web version is lower than Outlook's plugin, but Outlook plugin limits usage inside Outlook."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6487611)

LK

Lucky K.

Senior Analyst

> "Implementing eWay-CRM became the excellent choice for our corporation, absolutely transforming our project control and revolutionizing..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6565017)

JE

Jan E.

Sales and Business

> "can't insert emails into a project before they are saved for the first time."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6815128)

DK

Dana K.

Marketing Manager

> "Complex applications makes the work of sales and marketing easier, all data is in one place, available also outside the office."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6862987)

PC

Petra C.

Operational Director

> "Now it must be entered manually, which is a pity."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7121604)

JR

Jana R.

Sales Administrative

> "I really appreciate the Outlook integration and the ability to keep all client and project information in one place."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7036431)

JM

Josef M.

Sales manager

> "Insufficient control over entering duplicate data"

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6836133)

PB

Pierre B.

Scala Developer

> "I store all customer info, meeting notes and tasks in one place, so nothing gets lost and everyone stays on the same page."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6793874)

JF

Jiří F.

Senior Consultant

> "I also find e-mail management not working as I would expect."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7117057)

LD

Lenka D.

plant manager

> "The program offers a wide range of features, and I also appreciate the regular updates that reflect current changes."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7009177)

AR

Adam R.

Application enginer

> "The new visual design is not the best and we are keeping the old one."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6854287)

JP

Jiří P.

CTO

> "Its integration in to Outlook males it super easy to work with which is its biggest advantage compared to other CRM systems."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7117090)

KnM

Kristýna M.

quality manager

> "This can be a disadvantage if the program is not sufficiently secure."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7001626)

MtH

Markéta H.

Marketing Specialist

> "I appreciate the clarity when searching for information and the ability to customize workflows."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6873576)

JT

Jarka T.

Senior Consultant

> "It's relatively slow, you have to use multiple filters to figure out an information you are looking for... it's not very intuitive and..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6489373)

P

Patrik Č.

Quality manager and service technician.

> "Actions associated with transitions between workflow states make my work easier. And certainly the ability to work in the web interface."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6832411)

JS

Jozef S.

Director

> "Unable to connect Pohoda lists and Eway."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7020765)

I

Irena Š.

Manager of preparation and implementation of orders

> "eWay-CRM is an intuitive CRM system that will be appreciated by companies working with Outlook."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7049908)

MR

Martin R.

Solution Design Engineer

> "Dashboard are basic."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7118588)

RJ

Radka J.

Výrobní firma

> "I like the ability to record notes, save emails and documents, schedule tasks and much more."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6550779)

TA

Tarannum A.

Sales

> "The setup process for word export templates is normally lengthily , the inability to do display certain clients location on a map or..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___4934256)

MAB

Marc-André B.

Sales Representative Business Development

> "What I like about the CRM is the integration with Outlook and the ease of use; it's fast and functional."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7047155)

RF

Rui F.

Data Analitics

> "Issue with recuring login screen pop up, losing focus of current task."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6728692)

VcM

Václav M.

sales representative

> "I have been using eWay-CRM for several years now, and it's clear that the system is continuously being modernized and aims to simplify..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6827344)

AV

Agoston V.

Business Development Manager

> "Estimated revenue Column shows "0" result at all business opportunities in the online version."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6669633)

Z

Zora Š.

Project manager

> "It saves me a lot of time, we can share project information with the whole team and thats exactly what we need"

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6822642)

GR

Gretchen R.

Vice President

> "I accidentally deleted a field and restoring it came with an extra support cost, which was frustrating."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6784055)

[View Reviews](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

## User interface

[SendPulse](https://www.capterra.com/p/146369/SendPulse/)

4.59 (773)

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)

4.47 (822)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

SendPulse

23/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/146369/SendPulse/#features)

eWay-CRM

Top features

33/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/152769/eWay-CRM/#features)

### Recognition

SendPulse is recognized as a top-rated tool in 3 Capterra Shortlist reports

No recognitions have been awarded to eWay-CRM

### Deployment & support

SendPulse

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

eWay-CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SendPulse

-   By SendPulse
-   Located in United States
-   Founded in 2011

eWay-CRM

-   By eWay System
-   Located in United States
-   Founded in 2008

## Popular Comparisons

[SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.59 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/)

vs

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vs

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[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

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[SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.59 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/)

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[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

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[SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.59 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/)

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[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

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[SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.59 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/)

vs

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/)

$10/month

Price

$10/month

4.5

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/136603-146369/MailerLite-vs-SendPulse)

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$20/month

Price

$50/month

4.3

Features

4.3

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/152769-157279/eWay-CRM-vs-Dynamics-365)

[SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.59 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/)

vs

[EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[4.79 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/)

$10/month

Price

$9/month

4.5

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/146369-147415/SendPulse-vs-EmailOctopus)

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

vs

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

$20/month

Price

$19/month

4.3

Features

4.3

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/132666-152769/Pipedrive-vs-eWay-CRM)