# Compare SendPulse vs Mailgun 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Mailgun and SendPulse based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/146369-159630/SendPulse-vs-Mailgun

---

# Mailgun vs SendPulse Features and Cost Comparison

Last updated April 7th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MailgunSendPulse2/4 selected

[Mailgun](https://www.capterra.com/p/159630/Mailgun/)[4.3 (197)](https://www.capterra.com/p/159630/Mailgun/reviews/)

[SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.6 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/)

[## Mailgun](https://www.capterra.com/p/159630/Mailgun/)[4.3 (197)](https://www.capterra.com/p/159630/Mailgun/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.3

Customer Service

4

Reviews Sentiment

Based on [197 reviews](#user-reviews)

Positive

169

Neutral

11

Negative

17

[## SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.6 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [773 reviews](#user-reviews)

Positive

730

Neutral

26

Negative

17

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 14,194 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Email Campaign Management

3.9

Campaign Scheduling

NA

Newsletter Management

NA

Email Tracking

5.0

Customizable Branding

NA

73%Fit

Missing features

Feature ratings

Email Campaign Management

4.7

Campaign Scheduling

4.8

Newsletter Management

NA

Email Tracking

5.0

Customizable Branding

4.6

User satisfaction

User satisfaction

4.3

User reviews[197](https://www.capterra.com/p/159630/Mailgun/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.1

Customer support

4.0

User satisfaction

4.6

User reviews[773](https://www.capterra.com/p/146369/SendPulse/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.4

Price starts from

Price starts from

$15Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$10Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Mailgun is used by developers, tech companies, marketers, fintech organizations, healthcare providers, and enterprise senders.

Best for

Bloggers Retail E-commerce Tourism Banking Small and medium business EdTech IT

## User reviews

Pros & cons

GP

Gilbert P.

DevOPS

> "Flexible Domain & Account Management: You can add multiple sending domains, set up sub‑domains for separate projects, and..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7043747)

FoM

François M.

CEO

> "After years of using Mailgun for legitimate transactional emails only, they suddenly disabled my account without warning..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7000117)

AA

Ayodeji A.

Engineer

> "It isn’t over-designed for marketing campaigns, but it does what it promises: your emails get sent, you can monitor them,..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7035711)

TT

Tommy T.

CTO

> "Some advanced features sit behind higher-priced tiers, and pricing for dedicated IPs or email validation can be confusing."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7009686)

GP

Gilbert P.

DevOPS

> "Mailgun excels as an enterprise‑grade email delivery platform. If your team is comfortable with APIs and you need granular..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7043747)

AP

Alan P.

Software Engineer

> "Does not support multiple sub accounts with separate billing and separate payment methods."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7028409)

GP

Gilbert P.

DevOPS

> "Robust API & Documentation: The RESTful endpoints are well‑structured and the SDKs (Python, Ruby, Node.js, etc.) make..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7043747)

GP

Gilbert P.

DevOPS

> "However, for small businesses or teams without dedicated developers, the learning curve and pricing model can feel restrictive."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7043747)

BV

Brian V.

Managing Partner

> "In a world where it is becoming increasingly difficult to have business email arrive in someone's inbox, Mailgun has been a..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6829717)

VL

Valics L.

CEO

> "Yahoo delivery going to spam, even if I have all green in Mailgun."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7027281)

PM

Pablo M.

Qa engineer

> "The interface is intuitive, and the email tracking and validation features make testing and troubleshooting very..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7027178)

AA

Ayodeji A.

Engineer

> "Additionally, some advanced settings may not be beginner-friendly, and you may require technical assistance."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7035711)

NH

Neil H.

Developer

> "It was very easy to integrate with my online platform (Django / HTMX stack), and provided a dashboard for checking problems as..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7010118)

FoM

François M.

CEO

> "Support was extremely slow making Mailgun completely unreliable for any business."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7000117)

GF

Gary F.

CEO

> "Getting started is relatively easy, you have to setup what you have for this type of service, There are guides to accomplish..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7032967)

FM

Fabrizio M.

Technical Support Engineer

> "Some users complain that we had to use other tools to manage marketing campaigns."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6790434)

LD

Letha D.

Chief Product Officer

> "Mailgun is working seamlessly with my custom portals business."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7056530)

MH

Marcus H.

CEO

> "Additionally, the service region selection defaults back to the US, which I always forget to change."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6640184)

MH

Marcus H.

CEO

> "Features like email tracking, analytics, and solid deliverability are included, which is often more than enough for smaller..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6640184)

NV

Niels V.

CEO

> "After logging in, there was an error that says 'account disabled' with no further information."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6575181)

MB

Martin B.

Co-Founder

> "We were able to deliver tens of thousands of mails with a solid deliverability and extremely high open rates (mostly thanks to..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6500507)

TB

Tom B.

Head of Customer Experience and Digital

> "Can be clunky in reviewing what has been sent."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6784890)

TT

Tommy T.

CTO

> "The API and SDKs are straightforward, webhooks are reliable, logs are clear, and deliverability is strong."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7009686)

VR

Verified Reviewer

Web Developer

> "Premium features of this are costly and it require technical setup"

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6666981)

TT

Tommy T.

CTO

> "The dashboard, event logs, and automatic retries make troubleshooting simple."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7009686)

AK

Andreas K.

Founder/Owner

> "logs can not be exported- bad UI for mobile admin access- sometime uses burnt-out IP addresses"

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___5044223)

PM

Pablo M.

Qa engineer

> "It’s a great tool for QA work and for ensuring that emails are being sent and received correctly."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7027178)

Catalin P.

Full-stack Developer

> "Unfortunately, I can't because the Ghost blogging platform only works with Mailgun for sending bulk emails."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6042304)

MH

Marcus H.

CEO

> "I also love how well Mailgun handles what it promises—emails are delivered quickly and consistently, which is crucial for..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6640184)

MB

Morgan B.

Director of Operations

> "Visually it's not as easy to edit as other tools on the market."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6762841)

KW

Ketmanto W.

Application Support Engineer

> "I appreciate its simplicity, reliable delivery, and strong inbox placement, which ensures excellent email results."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7044070)

SF

Simon F.

Arborist

> "Can be complicated if you’re not technical"

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6691713)

AA

Alex A.

Peer support specialist, drug and alcohol counselor

> "I really enjoyed the camp email templates security on."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7125262)

Catalin P.

Full-stack Developer

> "However, my account is limited and can only send email to 9 recipients per email."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6042304)

MH

Marcus H.

CEO

> "Setting it up is straightforward, and once configured, it takes care of email delivery without needing constant attention or..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6640184)

Arkadiusz K.

IT Project Manager

> "Very basic interface and limited options compare to competition."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6056408)

VR

Verified Reviewer

Senior software developer

> "Mailgun is a strong choice for businesses needing reliable, scalable transactional email services."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6658470)

JP

Justin P.

Owner

> "Setup was not clear and no documents to support DNS issues."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6060761)

TT

Tommy T.

CTO

> "Integration, testing, and scaling are painless."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7009686)

GB

Goma B.

Instructor

> "The service charges based on the number of emails sent, which can be costly for businesses that send a high volume of emails."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___4770231)

VL

Valics L.

CEO

> "The service is reliable and support responds quickly when needed."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7027281)

JM

John M.

Software Engineer

> "Email delivery was a major problem for some of our customers who were hosted with well-known shared hosting providers like..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___4473048)

SB

Steve B.

CTO

> "Very detailed searchable logs available for each domain."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6652003)

Nujan S.

Managing Director

> "Mailgun email tracking feature is not that accurate and also I personally found and reported bugs into the system UX."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___3840191)

KM

Konstantinos M.

Fullstack web developer

> "It’s ever easy to setup and good pricing."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7075463)

VR

Verified Reviewer

Owner

> "I got my account temporarily disabled."

[See full review](https://www.capterra.com/p/159630/Mailgun/#GetApp___5006107)

MB

Morgan B.

Director of Operations

> "Overall I am pleased with mailgun and the role it plays in our automation and customer journey."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6762841)

VR

Verified Reviewer

Owner

> "I haven't received any explanation, there was no warning before starting to use the app."

[See full review](https://www.capterra.com/p/159630/Mailgun/#GetApp___5006107)

BV

Brian V.

Managing Partner

> "It is fairly easy to set up if you have experience with DNS, and pretty good instruction if you are not. "

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6829717)

CD

Clement D.

ceo

> "This goes without saying that Mailgun way of coding emails is terrible, their delivrability is one of the worst of the market."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___3722248)

VR

Verified Reviewer

Marketing and Digital Projects

> "A powerful tool, handles our emails without any issues, and constantly becoming more powerful."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6727920)

CD

Clement D.

ceo

> "Mailgun disables your account after 6 months working on integrating with it ; out of nowhere, for no reason."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___3722248)

AK

Andreas K.

Founder/Owner

> "Also, when we experienced difficulties and reached out to the support, we've been amazed about their qualified response that..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___5044223)

Catalin P.

Full-stack Developer

> "Horrible."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6042304)

HJ

Henrik J.

Founder, Developer, Systemadministrator

> "Keep it simple going forward, as you have thus far, and you have one guaranteed customer at least."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7043752)

JM

Jessica M.

IT Manager and Client Success Partner

> "I am unable to give a thorough opinion on the advantages and disadvantages of using the software or its user interface."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___4756805)

PM

Pablo M.

Qa engineer

> "Its user-friendly interface was very helpful to me."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7027178)

Cristian F.

Manager

> "Maybe I got impatient and switched too quickly."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___4722927)

MH

Mohammad H.

Inbound marketing specialist

> "It is a decent experience; it meets basic email needs effectively."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6636244)

AK

Avi K.

Ceo

> "Each time they decided something was off they froze the whole account and had an unreasonable amount of steps to take."

[See full review](https://www.capterra.com/p/159630/Mailgun/#GetApp___3302105)

SF

Simon F.

Arborist

> "We’ve found it straightforward to implement and it sends emails successfully."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6691713)

VR

Verified Reviewer

Software Developer

> "Downtimes and deliverability issues can be daunting."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___3201867)

VP

Vikas P.

Director

> "If you know your way around DNS records, Mailgun is remarkably easy to set up and just works!"

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6740015)

Giuseppe N.

software engineer manager

> "Exceeded the threshold of the free tier, i think is more expensive compared other services."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___3496266)

MH

Marcus H.

CEO

> "It’s refreshing to see such a feature-rich offering without having to upgrade right away."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6640184)

AA

Andrea A.

designer

> "I have tried to test it but without the possibility to see how the functionalities work I dismiss it."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___3327872)

VR

Verified Reviewer

Senior software developer

> "Deliverability: Very good email deliverability rates."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6658470)

VR

Verified Reviewer

Founder

> "The UI is very heavy and confusing to use."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___2900114)

JM

John M.

Software Engineer

> "Sending an email to someone takes no time at all, and you can even set up a queue for thousands of messages. If you need to..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___4473048)

RP

Ricardo P.

manager

> "So if someone is using Mailgun abusively and is using the same IP to send emails you may get some problems. "

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___2815545)

SS

Stuart S.

Owner

> "The deliverability of the email is amazing"

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6653139)

JT

Jonathan T.

Magician

> "Most of my gripes are simply due to lack of understanding - a lot of the software was quite technical in nature and over my..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___2582342)

Efezino U.

Managing Director & Software Developer

> "Mailgun offers a range of advanced features, including tracking and analytics, email validation, and integration with other..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___4333026)

VR

Verified Reviewer

IT Specialist

> "The interface runs a bit slow and buggy at times (like viewing logs)."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___2342085)

Chandan M.

Marketing Manager

> "Mailgun is a comprehensive email marketing service that provides businesses with the tools they need to create effective email..."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___4616366)

VR

Verified Reviewer

Director

> "Unreliable."

[See full review](https://www.capterra.com/p/159630/Mailgun/#GetApp___3076997)

BV

Brian V.

Managing Partner

> "It has been a pretty positive service. "

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___6829717)

VE

Vendel E.

developer

> "They suddenly and mistakely suspended one of my domain and took ages to get it back."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___2298148)

HJ

Henrik J.

Founder, Developer, Systemadministrator

> "Support has been superb thus far, those few occasions needed."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___7043752)

KP

Katherine P.

Founder

> "The user interface is also not convenient."

[See full review](https://www.capterra.com/p/159630/Mailgun/#Capterra___2403990)

[View Reviews](https://www.capterra.com/p/159630/Mailgun/reviews/)

AH

Abdelghani H.

owner

> "the drag and drop email builder made creating campaigns a breeze and the automation features saved me a lot of time..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834205)

NG

Nitin G.

Designer

> "I have been trying to call or email for the last 3 days but it doesn't happen and the support system of this logo..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6384210)

Bilal O.

Domino seller

> "Automation tools (like Autofunnel) allow for building automated customer journeys based on their behavior, saving..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834260)

IA

Izuhunwa A.

Personal Finance Educator and Coach

> "I don't like the restrictions in some aspects of the email creation interface."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834599)

JP

Joshua P.

Founder

> "It's a solid tool for small business owners and marketers who want an all-in-one solution without paying enterprise..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___7123464)

LO

Lahoucine O.

creative

> "UI can feel outdated at times."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267)

GM

Gift M.

Founder and President

> "I love that I can manage campaigns for our university, ministry, foundation, and training programs all in one place..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6833393)

LO

Lahoucine O.

creative

> "Automation setup is a bit complex."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267)

AS

Ammar S.

manager

> "contain all thing i need and many features can help me figure out every problem i faced in my work space"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___7123871)

LO

Lahoucine O.

creative

> "Slow loading occasionally."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267)

JP

Joshua P.

Founder

> "The automation builder is powerful and makes it easy to set up drip campaigns and triggered sequences."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___7123464)

HB

Hamza B.

Affiliate marketing

> "UI Can Feel Cluttered"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834341)

Bilal O.

Domino seller

> "An intuitive and smooth design that makes creating and managing marketing campaigns extremely simple, even for..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834260)

NG

Nitin G.

Designer

> "I have wasted a lot of time because there are other platforms that provide better service than you are doing."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6384210)

IA

Izuhunwa A.

Personal Finance Educator and Coach

> "I like being able to customise email templates with ease, so that I can reuse them subsequently."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834599)

Eduardo P.

CTO

> "One thing that frustrated me about SendPulse was their obsession with sending virtual high-fives every time I..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4941160)

BC

Badr C.

Ceo

> "Smoothness in transactions and more specific information to make money also for more information purposes and gemes"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834277)

VS

Victoria S.

Advogada

> "The tags don't work as they should, it's very hard to find an specific contact when you want to chat."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4857913)

EQ

Elmehdi Q.

Student

> "The drag-and-drop editor is intuitive, and the pre-built templates saved me a lot of time."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834362)

VG

Victor G.

Mr.

> "I encountered an issue with a scammer using their email, and the company didn't have a clear procedure to handle..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4939817)

EQ

Elmehdi Q.

Student

> "I also appreciated the multi-channel marketing options—email, SMS, and even chatbots all in one place."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834362)

EB

Eburuche B.

ED

> "Sendpulse price variations with prevailing exchange rates is ridiculous especially in Nigeria."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6028546)

AA

Abdelouahab A.

Marketing

> "It simplified my marketing and customer communication workflows."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834249)

EB

Eburuche B.

ED

> "In Nigeria, the economy is terrible now and bleeding, and I believe that most of the companies using your service..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6028546)

OB

Oussama B.

IT Manager

> "The chatbot feature works seamlessly on my clientss' websites."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834070)

EAV

Enrique Alejandro V.

Marketing and Developer

> "The number of subscribers for my chatbot is a bit expensive"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4945493)

AH

Abdelghani H.

owner

> "still, it’s affordable, and the free plan is a nice way to test it out, i’d say it’s a solid choice for..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834205)

Jennifer W.

Human Resources Generalist

> "We should all verify emails before sending out a campaign, but nobody ever does."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___5039739)

AK

Avash K.

RA

> "The Web Push Notifications are handy for me as I have collected a fair amount of subscribers."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6538363)

EB

Eburuche B.

ED

> "Your price has been increasing astronomically and your customer service agents have no explanation."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6028546)

AB

Abdel B.

Software engineer

> "Loved having email, SMS, chatbots, & automation together affordably."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834335)

JC

Jose C.

CIO

> "There should not be a charge at the beginning to be able to log in because this scares users away and if they want..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4792247)

AM

Abdesslam M.

Visual Designer

> "Creating email campaigns with SendPulse is smooth."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834197)

TS

Tina S.

Author

> "The pricing model is not to my liking at all."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6236562)

BC

Badr C.

Ceo

> "Always be a good helper in critical crises and I think it will help you with your business skills and I think it..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834277)

HW

Harry W.

Manager

> "Terrible customer support, they don't want to help us to resolve any issues"

[See full review](https://www.capterra.com/p/146369/SendPulse/#SoftwareAdvice___6019643)

MA

Melissa A.

President

> "As an agency, we love the pricing, flexible features, and innovative updates!"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6831157)

EB

Eburuche B.

ED

> "Your dollar conversion rates are killing."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6028546)

AA

Aziz A.

SEO

> "I can easily access all the menus I am looking for."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6830509)

VS

Victoria S.

Advogada

> "The chat page itself is not very intuitive."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4857913)

MaFJ

María Fernanda J.

CEO

> "Email marketing: because with the free plan you can make a lot of things. If you are (like me) an entreprenuer that..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4813445)

AP

Alan P.

denim

> "What I liked the least is having to pay for wpp campaigns"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4895775)

AH

Abdelghani H.

owner

> "i really liked sendpulse drag and drop email builder super easy to create nice emails fast."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834205)

SO

Stiven O.

CEO

> "The menu for select the next step for the bot works bad in iphone and sometimes in android"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3547988)

Jennifer W.

Human Resources Generalist

> "Sendpulse has improved the legitimacy of my company's brand and communications by making me look more competent in..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___5039739)

VR

Verified Reviewer

IT Chief

> "I don't like how there is no phone support and the live chat can be slow at times."

[See full review](https://www.capterra.com/p/146369/SendPulse/#GetApp___4378204)

AK

Avash K.

RA

> "I don't send a lot of emails but its one less thing to worry about while using SendPulse."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6538363)

Kevin H.

Computer Programmer

> "I am not to happy about the transactional mail services requiring a double opt-in to get approved."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4344938)

BE

Bilal E.

editing

> "I liked it because it is easy to use, comfortable, not complicated, and has a wonderful combination of simplicity..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834702)

Tafadzwa J.

Marketing and Digital Information Systems Manager

> "The trial version did not allow me to send trial SMSes, it confirmed that the messages were delivered, but the..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3220911)

LO

Lahoucine O.

creative

> "It’s easy to use and budget-friendly, though some advanced tools can be tricky to master."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267)

AK

Anja K.

Digital Manager

> "More features are costing more money. When using images, you really need to small-size them, so that the Newsletter..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3439153)

OB

Oussama B.

IT Manager

> "Reliable performance with no major technical issues."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834070)

LS

Layssa S.

Marketing

> "I can't give an opinion because I only use chatbots."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4675420)

LP

Larissa P.

Online Marketing Manager

> "The tool is easy to use and often the free version is a good foundation to start with."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6832223)

NE

Nessma E.

manager

> "The spam filter is far from perfect, too, which impacts their delivery system and rates."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3096384)

MO

Michelle O.

CEO

> "The ease of creating a website and the free domain!"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6833498)

MS

Meylach S.

Director

> "Somewhat bloated UI and slow response time is the only issue we have encountered, although it's a minor one."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3513937)

SD

Suzanne D.

HR Manager

> "It makes email marketing easy and also comes with helpful CRM features"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6329408)

SK

Sushil K.

Managing Director

> "Now, we don't have to worry about sending emails to each of our customers manually, killing colossal time."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___2948224)

EQ

Elmehdi Q.

Student

> "I really liked how easy it is to set up automated email campaigns."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834362)

Luciano V.

advisor

> "For almost 2 weeks I have been trying to solve a problem that is preventing me from sending emails and they are not..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3239664)

BE

Bilal E.

editing

> "Thank you so much, and I hope I can embark on more experiences with you at the earliest opportunity possible."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834702)

Max D.

Founder & CEO

> "Contact import was a little weird, I had to upload contacts several times."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3034462)

Sunitha H.

NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR

> "I also enjoyed the various features, such as automation, segmentation, analytics, and A/B testing, which made it..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4691528)

Munumi N.

Innovations Officer

> "The only downside to it is the integrations with other platforms like Google calender."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3102796)

VR

Verified Reviewer

Marketing SEO

> "SendPulse offers an all-in-one platform for email, SMS, and web push notifications, making it easier to manage all..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4777207)

NE

Nessma E.

manager

> "It's too conservative with the media content you can share in your emails."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3096384)

LR

Leonardo R.

Freelancer

> "I am interested on creating a chatbot and my necessities may grow and Sendpulse already has lots of good features."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4877305)

Luciano V.

advisor

> "The service is grumpy and extremely slow, totally below the level of competitors I've used before."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3239664)

MO

Michelle O.

CEO

> "I would say this is a very useful software with a lot of great features, tech and perks."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6833498)

JoN

João N.

Institutional Communication Coordinator

> "It is not as easy as it is supposed to be."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4743183)

SB

Shimi B.

CEO

> "makes the Whatsapp connection so easy and it means a lot!"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6831325)

GP

Gene P.

Composer

> "sometimes its hard to navigate the email builder - but usually i fig, it out"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3516396)

AB

Abdel B.

Software engineer

> "The platform as a whole is great and responsive."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834335)

SJ

Sol J.

Sales

> "Your plugin wasn't as friendly/easy as it should be for WordPress. "

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3457931)

AA

Aziz A.

SEO

> "the interface is easy and convenient."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6830509)

Munumi N.

Innovations Officer

> "This has been a nightmare especially if you are doing it via webhooks."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3102796)

OB

Oussama B.

IT Manager

> "I’ve had a great experience witgh SendPulse for my clients."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834070)

Kristen C.

Society Curator

> "I also don't like that, after going through the proper steps to make my newsletters comply with standards, I may..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___2518960)

[View Reviews](https://www.capterra.com/p/146369/SendPulse/reviews/)

## User interface

4.34 (197)

[SendPulse](https://www.capterra.com/p/146369/SendPulse/)

4.59 (773)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Mailgun

12/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/159630/Mailgun/#features)

SendPulse

Top features

32/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/146369/SendPulse/#features)

### Recognition

Mailgun is recognized as a top-rated tool in 1 Capterra Shortlist reports

SendPulse is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Mailgun

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SendPulse

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Mailgun

-   By Sinch
-   Located in Belgium
-   Founded in

SendPulse

-   By SendPulse
-   Located in United States
-   Founded in 2011

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