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SendPulse vs ZooM: Which is a better fit?

Updated on October 20th, 2024
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Summary
Features in Sales Tracking
16
Best performer
41
  • Activity Dashboard
  • Alerts/Notifications
  • Calendar Management
5
41
  • Commission Management
  • Process/Workflow Automation
  • Territory Management
User satisfaction
4.6
User reviews693
Ease of use
4.5
Functionality
4.5
Value for money
4.5
Customer support
4.4
4.4
User reviews63
Ease of use
4.4
Functionality
4.4
Value for money
4.4
Customer support
4.3
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Bloggers Retail E-commerce Tourism Banking Small and medium business EdTech IT

Manufacturing, Retail & FMCG, Wellness, Distribution, Food & Beverages and more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-3b5b7b3e-ebf9-4eb0-08b8-08db6d337e1b
Antony C
Community Manager
5.0

Anthony C.: Hi, this is Anthony. I'm a marketing specialist and business owner at [inaudible 00:00:07]. I will give SendPulse a five out of five, because it is so helpful and it's definitely revolutionizing the way I work. So before I was using SendPulse and using the automations, I was manually managing the conversation. Doing social management, sometimes it can get a bit overwhelming, especially when you have a lot of loyal customers asking for orders at the same time. So from that point forward, I just decided I needed to get something better, and the change has been the potential. I just barely have any oversight on taking care of that area, so I can focus on other things making the business grow even faster. I chose SendPulse, because I have seen many advertising. I love the way, firstly, of how it is positioned. That speak tons about some kind of service that works for network marketing. So that was one of the first aspect that caught me. And I think that there's nothing similar right now that offers the same things as it does with SendPulse. So far, it has been my number one option. When I got started with SendPulse, I admit that I was a bit overwhelmed because they has so many options to choose from. But you choose one of the special tailored options such as automating conversation, everything seems so easy because it's all in the same place. So that is one of the aspects that I like the most. I'm still getting myself in the works of learning the entire environment, because it has so much to offer. So far, I'm working with conversations and automated checks, but I'm getting there. One of the things I would recommend, first thing is if you could get ChatGPT API for SendPulse. It works amazingly well, and it saves a lot of time, especially if you want to program the old bot. If you use ChatGPT, you just do a one step thing and then to get everything at work. That amazed me, because in other services I worked at, it required another work to get that set up. So I'm happy I got that option, and that's the first thing I will highlight.

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User interface
146369 video thumbnail}
1 Video
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5 screenshots
172461
3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

SendPulse

Top Features
16/41
  • Access Controls/Permissions
  • Activity/News Feed
  • Appointment Scheduling
  • Assignment Management
  • Call Logging
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Customizable Reports
  • Electronic Signature
  • File Sharing
  • Goal Setting/Tracking
  • Kanban Board
  • Leaderboards
  • Lead Scoring
  • Live Chat
  • Mobile App
  • Process/Workflow Automation
  • Product Catalog
  • Prospecting Tools
  • Reminders
  • Revenue Management
  • Search/Filter
  • Territory Management
  • Transfers/Routing
  • Activity Dashboard
  • Alerts/Notifications
  • Calendar Management
  • Customizable Branding
  • Data Import/Export
  • Document Management
  • Email Management
  • Email Templates
  • Event Triggered Actions
  • Interaction Tracking
  • Lead Management
  • Mobile Access
  • Reporting/Analytics
  • Sales Pipeline Management
  • Task Management
  • Third-Party Integrations
See All features
Hide Sales Tracking Software Features -

ZooM

5/41
Show Sales Tracking Software Features +
SendPulse
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ZooM
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SendPulse
  • By SendPulse
  • Located in United States
  • Founded in 2011
ZooM
  • By SPEC INDIA
  • Located in India
  • Founded in 1987
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