# Compare SendPulse vs EngageBay CRM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare EngageBay CRM and SendPulse based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/146369-178819/SendPulse-vs-EngageBay-Marketing --- # EngageBay CRM vs SendPulse Features and Cost Comparison Last updated June 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: EngageBay CRMSendPulse2/4 selected [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) [SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.6 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/) [## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting Price $14.99/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.5 Customer Service 4.8 Reviews Sentiment Based on [908 reviews](#user-reviews) Positive 879 Neutral 22 Negative 7 [## SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.6 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/) Starting Price $10.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [773 reviews](#user-reviews) Positive 730 Neutral 26 Negative 17 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 14,491 reviews from email marketing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Email Campaign Management 4.6 Campaign Scheduling NA Newsletter Management NA Email Tracking \-- Customizable Branding 4.6 73%Fit Missing features Feature ratings Email Campaign Management 4.7 Campaign Scheduling 4.8 Newsletter Management NA Email Tracking 5.0 Customizable Branding 4.6 User satisfaction User satisfaction 4.7 User reviews[908](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.7 Customer support 4.8 User satisfaction 4.6 User reviews[773](https://www.capterra.com/p/146369/SendPulse/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.5 Customer support 4.4 Price starts from Price starts from $14.99Per User, Per Month - Free version - Free trial Price starts from $10Flat Rate, Per Month - Free version - Free trial Best for Best for Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers. Best for Bloggers Retail E-commerce Tourism Banking Small and medium business EdTech IT ## User reviews Pros & cons VR Verified Reviewer Sales Representative > "Customer support is very attentive, the Deals section is nicely designed, and email marketing and sales basic goals have been achieved and organized for..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644) DM Desiree M. Caregiver > "I also noticed that certain features like email templates and design tools aren’t as polished, and there can be occasional delays or performance issues." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676) JW Jason W. President and CEO > "The CRM pipeline management is straightforward and easy for the team to adopt, email segmentation and automation have improved our campaigns results..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7014256) Jelyn T. Marketing Manager > "There are also moments when load times or minor glitches slow things down slightly, which can interrupt the workflow when working on multiple outreach or..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746) NJ Nick J. Marketing Analyst > "EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized business..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7059560) HS Himanshu S. Sales Manger > "EngageBay CRM's main drawbacks include limited customization, scalability issues for growing businesses, occasional slow customer support, and a learning..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894) YT Yohannes T. CEO > "It offers a solid, cost-effective solution for small businesses, with an easy-to-use interface and a range of tools that cover marketing, sales, and customer..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6544228) HS Himanshu S. Sales Manger > "However, it has some limitations in customization, scalability, and customer support, which may affect its suitability for larger or more complex..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894) VR Verified Reviewer Sales Representative > "Sales logging has been achievable, and the Calendar works enough to still keep my organized, but it should be a better experience." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644) NB Nancy B. President > "I haven't used my HubSpot account for a long time so it is unlikely to be current, so used the csv import for my contacts on another email service provider." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6441443) SS Satyam S. Assistant Manager- Digital Marketing > "Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) MS Mike S. Operations Marketing > "The mobile app has limited features and doesn't offer full range of features that are available on desktop version." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016) CV Chai V. Founder > "It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6524378) AG Ayesha G. Founding Principal > "I wish there was a plan that was in between the Basic and Growth plans due to the pricing and lack of workflow accessibility in the Basic plan." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6697513) DM Desiree M. Caregiver > "Overall, it strikes a good balance between functionality and simplicity, making it a solid choice for growing teams that don’t need overly complex systems." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676) TC Tamesha C. Insurance Agent > "One feature that held me back was the daily send limit placed on my account for email campaigns. If you have more than a 100 contacts, you can only send 100..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4960781) MC Milap C. Digital Marketing Expert > "The seamless integration between marketing, sales, and support makes it an ideal choice for businesses looking to streamline their operations and improve..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6420490) JD Jerker D. CEO > "As an example, the system is totally useless, I have spent two weeks trying to get by all the non logic functions and bugs to even send a newsletter. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) Rémy G. COO > "EngageBay is a powerful, affordable all-in-one tool for SMBs, combining CRM, marketing, and customer support seamlessly." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6629743) JD Jerker D. CEO > "The Sync with Hubspot was a scam, we spent 20000€ to get our data over from Hubspot." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) JP Jigs P. Development Head > "Customer support is responsive, and the platform offers good customization options for workflows and dashboards." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6549049) SK Shiva K. Chief research officer > "The reporting capabilities, although adequate, might fall short for businesses with deep analytical needs" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311) AS Anuvind S. Engineer > "One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without a..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6633024) ZT Zbigniew T. CEO > "Some spam on mailing list. If you accept e-marketing you will get a lot of e-mails" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6511841) SK Satou K. Administrator > "The CRM, email marketing, sequences work smoothly together." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7081808) SP Stephanie P. Marketing Consultant > "A couple of once-in-a-blue-moon features aren't available, but that is a very minor downside when weighed against all the positives" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6842815) BS Bruno S. Product Manager > "It offers tools for marketing, sales, contact management, automations, and more." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6787366) MR Maria R. Marketing Manager > "The only thing that I dislike is the delay in updating campaign stats." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6721089) NM Nishant M. Digital Marketing > "Overall, EngageBay has significantly enhanced my productivity and efficiency with its excellent user interface and robust external integration options." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6430275) RS Rob S. CEO > "Support tickets are better but they close them without resolving anything so you have to keep bugging them." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995) CS Chris S. COO > "They have a good set of features to manage campaigns and receive feedback on email sent and opened." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6585203) VR Verified Reviewer Founder > "EngageBay, while cost-effective, may lack advanced features and customization options needed by larger businesses, potentially limiting scalability and..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6203334) SS Satyam S. Assistant Manager- Digital Marketing > "The CRM is intuitive, with customizable pipelines and contact management features." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) RB Richard B. Web Developer > "The learning curve can be a bit steep for first-time users, especially if you're coming from a different CRM." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6804170) GY Grace Y. Founder and CEO > "Pipeline management is clear and simple , and automation makes sure no follow ups is missed." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7008156) JD Jerker D. CEO > "I can't even filter on the objects attached to a contact." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) LJ Latrease J. Patient Service Representative > "I enjoyed the notifications from the sales department" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7111721) AP Anthony P. Director > "There is a limitation on the landing page content in that you can force people to sign up before they look at the page contents." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6219758) JE Jamie E. Managing Director > "EngageBay is a decent CRM and can be used for multiple things, such as email marketing, SMS marketing, and as a Customer Contact Database, which is currently..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6283902) CM Chandra M. Marketing Analyst > "It is difficult to debug an automation that has 20+ nodes if it fails at some particular node as we need to view the complete activity to find that out." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6348146) RN Robert N. Full-Stack Developer > "EngageBay CRM also offers a responsive web design feature that allows users to create websites that are optimized for different devices, such as desktops,..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5070658) JS Jaskaran S. Co Founder > "Automation flow can be a bit complex to navigate" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6419614) PN Phil N. CEO > "We have all played with various tools and we all know that the learning curve is the hardest part but, when the support is so good, you find yourself..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402) TB Tayfun B. Shop-Team > "The onboarding process was initially confusing, and I encountered issues that made it difficult to get started." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6815167) VR Verified Reviewer Facebook Ads Strategist, Founder > "All-in-one platform: EngageBay offers a suite of integrated tools for marketing, sales, and customer service, streamlining business operations." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736) KA Kathy A. VP of Marketing > "The email marketing lacks formatting abilities that would allow you to make the templates more brand specific or modern looking." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6195271) AL Angelina L. Social Media Manager > "Engagebay offers a comprehensive suite of CRM tools, including email marketing, lead generation, sales automation, and customer support, all integrated into..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401) AS Amy S. Loan Originator > "Does not interface with Apple mail and iCal" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6588652) SAK Sameer Ali K. SALES CONSULTANT > "Being a sales consultant I need to keep track of my deals and this tool helps in keeping track of all my deals and their grid view gives all the details at a..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6176723) AK Amir K. Owner > "The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found that..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6190726) VR Verified Reviewer Facebook Ads Strategist, Founder > "Email marketing and CRM integration: The platform seamlessly integrates email marketing with customer relationship management, facilitating efficient..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736) PN Phil N. CEO > "So far there are no cons, I've used every CRM out there and the most frustrating part is the initial learning curve however, their support take the lead hands..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402) SK Sandeep K. Manager > "All-in-One Solution: EngageBay offers a comprehensive suite of CRM, marketing automation, and customer service tools in one platform, which can streamline..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6193280) DJ Dominik J. Managing Director > "It's very buggy." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6861691) MS Mike S. Operations Marketing > "Engagebay has been a game changer for our business. As a small medium sized company finding a comprehensive affordable was a big challenge for us." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016) KD Kaleigh D. Marketing Manager > "There are some limitations like connecting it to multiple apps and also it lacks in advanced reporting." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6112862) SK Shiva K. Chief research officer > "EngageBay CRM offers an all-in-one platform that's perfect for small and mid-sized businesses." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311) MV Marteen V. Sales Manager > "Landing pages are not mobile responsive, they need to be adjusted for mobiles and pc's" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4899850) Jelyn T. Marketing Manager > "The customer support team has been excellent so far – responses are quick, and issues are handled in a very helpful and professional way." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746) VR Verified Reviewer Project Manager > "I thought the way it sorted those profiles was not the best, it could have better filtering to avoid "spam" profiles" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6215239) SS Satyam S. Assistant Manager- Digital Marketing > "Email Marketing Powerhouse: Their drag-and-drop email builder is so easy to use, and the ability to segment audiences has really helped us send targeted..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) RS Rob S. CEO > "Support chat is fast but low quality. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995) LW Laura W. Marketing Assistant > "I use several different CRMs in my position and this one has by far been my favorite." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957) SK Shireen K. Marketing Analyst > "EngageBay has fewer integrations compared to its competitors which may limit functionalities for some users." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6053213) AK Amir K. Owner > "After using the email verifier that EngageBay provides for a very nominal cost, we are able to send up to 1000 emails per day." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6190726) DC Dori C. Tech Admin > "I can't build a custom apps that my team comes up with to integrate with the system" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5024198) TA Tolga A. Director > "Best of all, it’s affordable — way better value than some of the "big name" CRMs out there. If you’re looking for a straightforward, budget-friendly solution..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6631985) SC Steve C. VP of Marketing and Communications > "It's not the BEST platform out there. And it's priced that way." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6396988) SS Satyam S. Assistant Manager- Digital Marketing > "Affordable Pricing: EngageBay offers all these powerful tools at a price that small and medium businesses can afford, which is a huge plus!" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) RS Rob S. CEO > "We have had continual problems trying to be productive using this service. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995) Elizabeth M. Marketing Manager > "EngageBay came out as the most cost-effective solution that gave us most of the features but at a much more reasonable cost." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6459322) SM Shelley M. Director > "Had trouble with setting up the email template" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6543514) SS Sanjay S. Business Development Manager > "The CRM has many features and also has interactive dashboards with analytics to help focus on leads and data that matter." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5099615) AH Andy H. Director > "It is sometimes easy to forget to save something you're working on and if you click away from the page it can be lost as it doesn't give a reminder to save. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320) SM Sagar M. CRM > "Also I use it to manage my sequence, campaigns and much more client data + live chat + appointment scheduling, its useful" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5100152) BM Bree M. Administrator > "The email broadcast feature - the sending limits are far too low to begin with, and the email template function (within broadcasts) is very clunky. Why..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4714244) MS Mike S. Operations Marketing > "Since we implemented EngageBay, we have seen a noticeable improvement in our marketing efficiency and sales processes." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016) MT Margil T. Sales Head > "I find that the product reloads while doing heavy or repetitive tasks and unsaved progress is lost" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4951990) VR Verified Reviewer Design and Marketing Manager > "The user interface is incredibly intuitive, allowing our team to quickly learn and start using it efficiently." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6530019) NB Nadine B. Digital Marketing Manager > "The dashboard is slightly complicated and some features aren't advertised as they are through Google Search Ads" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6056344) [View Reviews](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) JP Joshua P. Founder > "It's a solid tool for small business owners and marketers who want an all-in-one solution without paying enterprise prices." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___7123464) NG Nitin G. Designer > "I have been trying to call or email for the last 3 days but it doesn't happen and the support system of this logo is not..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6384210) AS Ammar S. manager > "contain all thing i need and many features can help me figure out every problem i faced in my work space" [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___7123871) IA Izuhunwa A. Personal Finance Educator and Coach > "I don't like the restrictions in some aspects of the email creation interface." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834599) AH Abdelghani H. owner > "the drag and drop email builder made creating campaigns a breeze and the automation features saved me a lot of time that..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834205) LO Lahoucine O. creative > "UI can feel outdated at times." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267) Bilal O. Domino seller > "Automation tools (like Autofunnel) allow for building automated customer journeys based on their behavior, saving time and..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834260) NG Nitin G. Designer > "I have wasted a lot of time because there are other platforms that provide better service than you are doing." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6384210) JP Joshua P. Founder > "The automation builder is powerful and makes it easy to set up drip campaigns and triggered sequences." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___7123464) Eduardo P. CTO > "One thing that frustrated me about SendPulse was their obsession with sending virtual high-fives every time I logged into..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4941160) GM Gift M. Founder and President > "I love that I can manage campaigns for our university, ministry, foundation, and training programs all in one place..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6833393) LO Lahoucine O. creative > "Automation setup is a bit complex." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267) Bilal O. Domino seller > "An intuitive and smooth design that makes creating and managing marketing campaigns extremely simple, even for beginners. " [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834260) LO Lahoucine O. creative > "Slow loading occasionally." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267) IA Izuhunwa A. Personal Finance Educator and Coach > "I like being able to customise email templates with ease, so that I can reuse them subsequently." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834599) HB Hamza B. Affiliate marketing > "UI Can Feel Cluttered" [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834341) BC Badr C. Ceo > "Smoothness in transactions and more specific information to make money also for more information purposes and gemes" [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834277) VG Victor G. Mr. > "I encountered an issue with a scammer using their email, and the company didn't have a clear procedure to handle such..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4939817) AK Avash K. RA > "The Web Push Notifications are handy for me as I have collected a fair amount of subscribers." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6538363) EB Eburuche B. ED > "Sendpulse price variations with prevailing exchange rates is ridiculous especially in Nigeria." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6028546) EQ Elmehdi Q. Student > "The drag-and-drop editor is intuitive, and the pre-built templates saved me a lot of time." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834362) EB Eburuche B. ED > "In Nigeria, the economy is terrible now and bleeding, and I believe that most of the companies using your service in..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6028546) EQ Elmehdi Q. Student > "I also appreciated the multi-channel marketing options—email, SMS, and even chatbots all in one place." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834362) EAV Enrique Alejandro V. Marketing and Developer > "The number of subscribers for my chatbot is a bit expensive" [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4945493) AA Abdelouahab A. Marketing > "It simplified my marketing and customer communication workflows." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834249) Jennifer W. Human Resources Generalist > "We should all verify emails before sending out a campaign, but nobody ever does." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___5039739) OB Oussama B. IT Manager > "The chatbot feature works seamlessly on my clientss' websites." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834070) EB Eburuche B. ED > "Your price has been increasing astronomically and your customer service agents have no explanation." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6028546) Jennifer W. Human Resources Generalist > "Sendpulse has improved the legitimacy of my company's brand and communications by making me look more competent in my..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___5039739) JC Jose C. CIO > "There should not be a charge at the beginning to be able to log in because this scares users away and if they want to give..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4792247) AH Abdelghani H. owner > "still, it’s affordable, and the free plan is a nice way to test it out, i’d say it’s a solid choice for straightforward..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834205) TS Tina S. Author > "The pricing model is not to my liking at all." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6236562) AK Avash K. RA > "I don't send a lot of emails but its one less thing to worry about while using SendPulse." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6538363) HW Harry W. Manager > "Terrible customer support, they don't want to help us to resolve any issues" [See full review](https://www.capterra.com/p/146369/SendPulse/#SoftwareAdvice___6019643) AB Abdel B. Software engineer > "Loved having email, SMS, chatbots, & automation together affordably." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834335) EB Eburuche B. ED > "Your dollar conversion rates are killing." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6028546) AM Abdesslam M. Visual Designer > "Creating email campaigns with SendPulse is smooth." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834197) VS Victoria S. Advogada > "The tags don't work as they should, it's very hard to find an specific contact when you want to chat." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4857913) BC Badr C. Ceo > "Always be a good helper in critical crises and I think it will help you with your business skills and I think it will make..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834277) VR Verified Reviewer IT Chief > "I don't like how there is no phone support and the live chat can be slow at times." [See full review](https://www.capterra.com/p/146369/SendPulse/#GetApp___4378204) MA Melissa A. President > "As an agency, we love the pricing, flexible features, and innovative updates!" [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6831157) Kevin H. Computer Programmer > "I am not to happy about the transactional mail services requiring a double opt-in to get approved." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4344938) AA Aziz A. SEO > "I can easily access all the menus I am looking for." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6830509) Tafadzwa J. Marketing and Digital Information Systems Manager > "The trial version did not allow me to send trial SMSes, it confirmed that the messages were delivered, but the recipients..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3220911) AH Abdelghani H. owner > "i really liked sendpulse drag and drop email builder super easy to create nice emails fast." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834205) AK Anja K. Digital Manager > "More features are costing more money. When using images, you really need to small-size them, so that the Newsletter size..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3439153) Sunitha H. NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR > "I also enjoyed the various features, such as automation, segmentation, analytics, and A/B testing, which made it simpler..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4691528) VS Victoria S. Advogada > "The chat page itself is not very intuitive." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4857913) BE Bilal E. editing > "I liked it because it is easy to use, comfortable, not complicated, and has a wonderful combination of simplicity and..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834702) AP Alan P. denim > "What I liked the least is having to pay for wpp campaigns" [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4895775) VR Verified Reviewer Marketing SEO > "SendPulse offers an all-in-one platform for email, SMS, and web push notifications, making it easier to manage all your..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4777207) LS Layssa S. Marketing > "I can't give an opinion because I only use chatbots." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4675420) LO Lahoucine O. creative > "It’s easy to use and budget-friendly, though some advanced tools can be tricky to master." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267) NE Nessma E. manager > "The spam filter is far from perfect, too, which impacts their delivery system and rates." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3096384) OB Oussama B. IT Manager > "Reliable performance with no major technical issues." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834070) MS Meylach S. Director > "Somewhat bloated UI and slow response time is the only issue we have encountered, although it's a minor one." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3513937) LP Larissa P. Online Marketing Manager > "The tool is easy to use and often the free version is a good foundation to start with." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6832223) SK Sushil K. Managing Director > "Now, we don't have to worry about sending emails to each of our customers manually, killing colossal time." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___2948224) MO Michelle O. CEO > "The ease of creating a website and the free domain!" [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6833498) Luciano V. advisor > "For almost 2 weeks I have been trying to solve a problem that is preventing me from sending emails and they are not making..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3239664) JC Jose C. CIO > "Sendpulse is a great tool that helps in a transversal way in all areas since it sends all the information of what you want..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4792247) SO Stiven O. CEO > "The menu for select the next step for the bot works bad in iphone and sometimes in android" [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3547988) EQ Elmehdi Q. Student > "I really liked how easy it is to set up automated email campaigns." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834362) Max D. Founder & CEO > "Contact import was a little weird, I had to upload contacts several times." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3034462) Eduardo P. CTO > "During my virtual journey through the intergalactic realm, I stumbled upon SendPulse, a mind-blowing marketing platform..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4941160) Munumi N. Innovations Officer > "The only downside to it is the integrations with other platforms like Google calender." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3102796) RH Roman H. CEO > "The integration with Open AI is a really new feature, and the Fine tune model is really cool for company, i hope you..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4653112) NE Nessma E. manager > "It's too conservative with the media content you can share in your emails." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3096384) VG Victor G. Mr. > "I also appreciate that they frequently introduce new features and support educational events, which adds value to their..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4939817) Luciano V. advisor > "The service is grumpy and extremely slow, totally below the level of competitors I've used before." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3239664) BE Bilal E. editing > "Thank you so much, and I hope I can embark on more experiences with you at the earliest opportunity possible." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834702) JoN João N. Institutional Communication Coordinator > "It is not as easy as it is supposed to be." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4743183) MaFJ María Fernanda J. CEO > "Email marketing: because with the free plan you can make a lot of things. If you are (like me) an entreprenuer that..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4813445) GP Gene P. Composer > "sometimes its hard to navigate the email builder - but usually i fig, it out" [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3516396) MO Michelle O. CEO > "I would say this is a very useful software with a lot of great features, tech and perks." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6833498) SJ Sol J. Sales > "Your plugin wasn't as friendly/easy as it should be for WordPress. " [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3457931) SB Shimi B. CEO > "makes the Whatsapp connection so easy and it means a lot!" [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6831325) Munumi N. Innovations Officer > "This has been a nightmare especially if you are doing it via webhooks." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3102796) TS Tina S. Author > "It was easy to import a part of my contacts (to fit the free plan's limits)." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6236562) Kristen C. Society Curator > "I also don't like that, after going through the proper steps to make my newsletters comply with standards, I may still be..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___2518960) [View Reviews](https://www.capterra.com/p/146369/SendPulse/reviews/) ## User interface 4.65 (908) [SendPulse](https://www.capterra.com/p/146369/SendPulse/) 4.59 (773) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit A/B Testing 207 Important Activity Dashboard 150 Important AI Copilot 120 Important EngageBay CRM 31/45 - A/B Testing - Activity Dashboard - AI Copilot - API - Autoresponders - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Drip Campaigns - Dynamic Content - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Newsletter Management - Personalization - Preview Functionality - Product Recommendations - Real-Time Analytics - Reporting/Analytics - ROI Tracking - Subscriber Management - Template Management - Third-Party Integrations - Workflow Automation - WYSIWYG Editor [See all features](https://www.capterra.com/p/178819/EngageBay-Marketing/#features) SendPulse Top features 32/45 - A/B Testing - Activity Dashboard - AI Copilot - API - Autoresponders - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Drip Campaigns - Dynamic Content - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Newsletter Management - Personalization - Preview Functionality - Product Recommendations - Real-Time Analytics - Reporting/Analytics - ROI Tracking - Subscriber Management - Template Management - Third-Party Integrations - Workflow Automation - WYSIWYG Editor [See all features](https://www.capterra.com/p/146369/SendPulse/#features) ### Recognition EngageBay CRM is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Online CRMSoftware (2022)  SendPulse is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support EngageBay CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SendPulse Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details EngageBay CRM - By EngageBay - Located in United States - Founded in 2016 SendPulse - By SendPulse - Located in United States - Founded in 2011 ## Popular Comparisons [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $14.99/month Price $20/month 4.6 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-178819/HubSpot-CRM-vs-EngageBay-Marketing) [SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.59 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/) vs [Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,489)](https://www.capterra.com/p/132996/brevo/reviews/) $10/month Price $9/month 4.5 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132996-146369/brevo-vs-SendPulse) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) $14.99/month Price $25/month 4.6 Features 4.4 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-178819/Salesforce-vs-EngageBay-Marketing) [SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.59 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/) vs [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/) $10/month Price $13/month 4.5 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/110228-146369/MailChimp-vs-SendPulse) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $14.99/month Price $14/month 4.6 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-178819/Zoho-CRM-vs-EngageBay-Marketing) [SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.59 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/) vs [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,565)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) $10/month Price $15/month 4.5 Features 4.5 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/79367-146369/ActiveCampaign-vs-SendPulse) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $14.99/month Price $7/year 4.6 Features 4.5 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/178819-204998/EngageBay-Marketing-vs-Bigin-by-Zoho-CRM) [SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.59 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/) vs [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) $10/month Price $12/month 4.5 Features 4.2 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/31898-146369/Constant-Contact-vs-SendPulse) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $14.99/month Price $50/month 4.6 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-178819/Dynamics-365-vs-EngageBay-Marketing) [SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.59 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,318)](https://www.capterra.com/p/136603/MailerLite/reviews/) $10/month Price $12/month 4.5 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136603-146369/MailerLite-vs-SendPulse) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/) $14.99/month Price $250/month 4.6 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/178819-210630/EngageBay-Marketing-vs-Kylas) [SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.59 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/) vs [EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[4.79 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/) $10/month Price $9/month 4.5 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146369-147415/SendPulse-vs-EmailOctopus)