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Enterprises, Global Businesses & Companies with employees who want to develop and engage their employees through mentoring.
Higher-ed institutions looking for an all-in-one platform to engage their community virtually. Boost enrollment, alumni engagement, career services, and host unlimited virtual fairs & events.
The software was a great tool that was used when creating the partnership. The questions that were asked really did a wonderful job on pairing me with the perfect mentee.
We had a problem with my mentee's account after they transitioned to an employee from an outside user.
Customer support has been outstanding. Tracking and ease of mentor management is fantastic.
Especially during holidays, we may not have been able to meet up, and I don't want to write something fake for that time. I'd much rather just be able to skip the month.
Team members value appreciate the ease of use and functionality, while administrators appreciate the ability to customize and measure their programs.
The inability to attach documents to scheduled mentor and mentee emails causes extra work.
The monthly and ad hoc reporting tools are intuitive and provide great insights when pulling data for team or executive meetings. Amazing and responsive services team.
I would like to be able to store all the conversations separately but maybe I missed something.
Great team with a great product, innovative ideas, clever tech, and great user experience.
There was also missing functionality, such as a count (total number) of advisors after entering search criteria.
What most impresses me about Firsthand is the dedication the entire company has to help their clients solve solutions.
There were no specific features I felt were lacking.
Super tool, good feedback from users, who are extremely satisfied about using the tool.
It is difficult to navigate the search. Because terms are not customized, there is a big variation of search outputs.
We thought it would help our members see the value in a system like this. Above all, their customer support has been incredible, and we really appreciate their continued support of our efforts.
Can discourage users from using the tool as they mistakenly think there is no one that fits their interest area.
Kerri: Hi, my name's Kerri. I am the Senior Learning & Development Program Manager at Gannett Media, and I give MentorcliQ a five on a scale of one to five. We use MentorcliQ to match mentors and mentees within enterprise programs for large programs that include new hires, bringing them on board to learn about the company, to career development programs, to even small divisional programs that are targeted more specifically. But the platform matches our people seamlessly using factors that we could never do in a manual process. I love using MentorcliQ for two huge reasons. One is the platform is seamless to use, very intuitive, very easy. And secondly, their customer service, their partnership, their client connection is unparalleled with many of the vendors I've used in my career. They know what it means to be a true partner. The one thing I wish I could get out of MentorcliQ more is a more seamless process for communications. Meaning they have a teams connector, but we haven't accessed it yet. It's not that easy to access. It costs more money for us, but I do think that would add value. I wish it was all included in a package so that we could seamlessly communicate with the mentors and mentees throughout the process a little bit easier.
MentorcliQ
Top FeaturesFirsthand
MentorcliQ
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Firsthand
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