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MentorcliQ vs Firsthand: Which is a better fit?

Updated on December 30th, 2024
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Summary
Features in Mentoring
41
Best performer
42
  • Alerts/Notifications
  • Assignment Management
  • Automated Scheduling
16
42
User satisfaction
4.9
User reviews142
Ease of use
4.9
Functionality
4.8
Value for money
4.8
Customer support
5.0
4.5
User reviews41
Ease of use
4.3
Functionality
4.2
Value for money
4.5
Customer support
4.6
Price starts from
--
Not provided by vendor
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Enterprises, Global Businesses & Companies with employees who want to develop and engage their employees through mentoring.

Higher-ed institutions looking for an all-in-one platform to engage their community virtually. Boost enrollment, alumni engagement, career services, and host unlimited virtual fairs & events.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Kerri B
Senior learning and development program manager
5.0

Kerri: Hi, my name's Kerri. I am the Senior Learning & Development Program Manager at Gannett Media, and I give MentorcliQ a five on a scale of one to five. We use MentorcliQ to match mentors and mentees within enterprise programs for large programs that include new hires, bringing them on board to learn about the company, to career development programs, to even small divisional programs that are targeted more specifically. But the platform matches our people seamlessly using factors that we could never do in a manual process. I love using MentorcliQ for two huge reasons. One is the platform is seamless to use, very intuitive, very easy. And secondly, their customer service, their partnership, their client connection is unparalleled with many of the vendors I've used in my career. They know what it means to be a true partner. The one thing I wish I could get out of MentorcliQ more is a more seamless process for communications. Meaning they have a teams connector, but we haven't accessed it yet. It's not that easy to access. It costs more money for us, but I do think that would add value. I wish it was all included in a package so that we could seamlessly communicate with the mentors and mentees throughout the process a little bit easier.

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MentorcliQ

Top Features
41/42
  • Data Import/Export
  • Action Item Tracking
  • Activity Dashboard
  • AI-based Matching
  • Alerts/Notifications
  • API
  • Appointment Scheduling
  • Assignment Management
  • Automated Scheduling
  • Calendar Management
  • Calendar Sync
  • Career Development
  • Chat/Messaging
  • Communication Management
  • Content Library
  • Curriculum Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Email Reminders
  • Engagement Tracking
  • Enrollments/Onboarding
  • Feedback Management
  • Goal Management
  • Learning Management
  • Live Chat
  • Mentor/Coach Matching
  • Mentoring Program Management
  • Monitoring
  • Participant Profiles
  • Program Evaluation
  • Progress Tracking
  • Ratings/Reviews
  • Reporting & Statistics
  • Self Service Portal
  • Single Sign On
  • Skills Assessment
  • Surveys & Feedback
  • Third-Party Integrations
  • Training Management
  • Workflow Management
See All features
Hide Mentoring Software Features -

Firsthand

16/42
Show Mentoring Software Features +

MentorcliQ

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Firsthand

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MentorcliQ
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Firsthand
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
MentorcliQ
  • By MentorcliQ
  • Located in United States
  • Founded in 1999
Firsthand
  • By Firsthand
  • Located in United States
  • Founded in 2010
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