Capterra Logo
Helping businesses choose better software since 1999

Shelf vs Quip: Which is a better fit?

Updated on December 22nd, 2024
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
What's your intended use case?
Summary
Key features rated by users
Features selected based on 6,024 reviews from Knowledge Management users.
% Fit
Not enough reviews
Feature ratings
Knowledge Base Management
4.8
Content Management
4.6
Document Management
4.5
Communication Management
--
Access Controls/Permissions
4.8
% Fit
Not enough reviews
Feature ratings
Knowledge Base Management
4.6
Content Management
4.3
Document Management
4.3
Communication Management
2.7
Access Controls/Permissions
4.2
User satisfaction
4.8
User reviews105
Ease of use
4.8
Functionality
4.6
Value for money
4.8
Customer support
5.0
4.4
User reviews207
Ease of use
4.4
Functionality
4.2
Value for money
4.3
Customer support
4.5
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Enterprise AI users, knowledge management professionals, contact centers, and companies utilizing GenAI solutions.

Quip is a tool that can help any team work faster and smarter.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-274c63f8-3c6c-4080-4aeb-08da32e14052
Chris T
Principal Content Strategist
3.0

Chris: Hi, I'm Chris. I'm a Content Strategist. I give Quip three out of five. For more reviews like this, click the link below. Before Quip, my team was largely using Outlook as a method of communication and collaboration. Quip's features helped us to improve our collaboration and working on projects at the same time. Some of the reasons why we chose Quip is because it works from the cloud. It allows us to add members to our team. We can assign permissions to them. We can collaborate in real time. We can also house internal documentation, such as style guides, all kinds of information that we want to keep within the team. Using Quip was very easy. Having worked with other applications, there was a lot of Quip's features that were very familiar to us. Being able to message with one another in chat, being able to share documents, being able to collaborate on those documents were all features that we enjoyed when we used Quip. For anyone considering Quip, I recommend making use of the documentation that Quip provides users so that you can better understand all of its features. One of the things that we discovered is that Quip has a lot of features to offer, and using that documentation that they provide made us aware of features that we wouldn't have known otherwise.

How Capterra sources reviews
View all video reviews
User interface
No videos provided by vendor
151651 video thumbnail}
1 Video
146524
5 screenshots
151651
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Shelf

Top Features
34/36
  • Calendar Management
  • Social Media Integration
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Catalog Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Content Library
  • Content Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • Full Text Search
  • Knowledge Base Management
  • Live Chat
  • Multi-Language
  • Reporting & Statistics
  • Self Service Portal
  • Single Sign On
  • SSL Security
  • Surveys & Feedback
  • Tagging
  • Text Editing
  • Third-Party Integrations
  • Widgets
  • Workflow Management
See All features
Hide Knowledge Management Software Features -

Quip

21/36
Show Knowledge Management Software Features +
Shelf
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Quip
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Shelf
  • By Shelf
  • Located in United States
  • Founded in 2015
Quip
  • By Salesforce
  • Located in United States
  • Founded in 2003
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: