--- title: "Compare Shelf vs Notion 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Shelf and Notion based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/146524-186596/Shelf-vs-Notion" page_type: "comparison" language: "en" --- # Shelf vs Notion Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ShelfNotion2/4 selected [Shelf](https://www.capterra.com/p/146524/Shelf/)[4.8 (106)](https://www.capterra.com/p/146524/Shelf/reviews/) [Notion](https://www.capterra.com/p/186596/Notion/)[4.7 (2,825)](https://www.capterra.com/p/186596/Notion/reviews/) [## Shelf](https://www.capterra.com/p/146524/Shelf/)[4.8 (106)](https://www.capterra.com/p/146524/Shelf/reviews/) Starting Price $10.00/month Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.8 Customer Service 5 Reviews Sentiment BD SG BD Based on [106 reviews](#user-reviews) Positive 104 Neutral 2 Negative 0 [## Notion](https://www.capterra.com/p/186596/Notion/)[4.7 (2,825)](https://www.capterra.com/p/186596/Notion/reviews/) Starting Price $12.00/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [2,825 reviews](#user-reviews) Positive 2,737 Neutral 70 Negative 18 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Freshservice 4.6 (798) * * * Starting Price $19.00 Per User,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * Highest Rated ### Document360 4.7 (292) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * ### Zendesk Suite 4.4 (4,092) * * * Starting Price $115.00 Per User,Per Month Free Trial Free Version * * * User rating 89% of reviewers rated it above 4 stars * * * ### Freshdesk 4.5 (3,481) * * * Starting Price $19.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,555 reviews from knowledge management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Not enough reviews Feature ratings Knowledge Base Management 4.8 Content Management 4.6 Document Management 4.6 Content Library 5.0 Customizable Fields \-- 74%Fit Missing features Feature ratings Knowledge Base Management 4.7 Content Management 4.6 Document Management 4.5 Content Library NA Customizable Fields 4.6 User satisfaction User satisfaction 4.8 User reviews[106](https://www.capterra.com/p/146524/Shelf/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.8 Customer support 5.0 User satisfaction 4.7 User reviews[2,825](https://www.capterra.com/p/186596/Notion/reviews/) Ease of use 4.4 Functionality 4.6 Value for money 4.6 Customer support 4.4 Price starts from Price starts from $10Per Feature, Per Month - Free version - Free trial Price starts from $12Per User, Per Month - Free version - Free trial Best for Best for Enterprise CX, CS & contact center leaders, knowledge managers, and AI/data teams deploying GenAI, copilots, and AI agents that require accurate, governed knowledge. Best for Notion is a tool for teams and companies that want a better way to manage knowledge, projects, documents, and collaboration. Individuals can also use the product for notes and organizing their lives. ## User reviews Pros & cons BD Brandon D. Training and Knowledge Manager > "Shelf has allowed our team to have a single location where our advisors are able to access all the information necessary to help customers when..." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___6049652) CT Carla T. Training and Quality Manager > "Copy and paste can sometimes be a little tricky if documents are being copied from external sources." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___6047011) SG Sean G. Operations Director for Underwriting and Contact Center > "The introduction of new features like Search Copilot and Content Intelligence has dramatically increased our agents abilities to quickly answer..." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___6382469) KT Karianne T. Competence & Quality Manager > "That is not good enough for us so we have started to use the category-function for assignee different document to different..." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___4516432) BD Brandon D. Training and Knowledge Manager > "We have seen improvements in a number of metrics since the implementation of this tool which I believe Shelf has played a large role in." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___6049652) AW Annie W. Associate Manager, Call Center Technology > "Lacks robust and in-depth reporting in GUI without the requirement of pulling APIs." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___4705050) AA Abbie A. Knowledge Management Specialist > "Libraries, folders, permissions, taxonomy all work really well and allow us to create a strong one source of truth for our staff." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___4563252) AB Andy B. Customer Relations Manager > "UX - really dislike the colour for some reason." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___6046093) BD Brandon D. Training and Knowledge Manager > "My favorite part of Shelf is the announcements option." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___6049652) LJ Lotta J. Training Coordinator and Instructional E-leardning designer > "Please fix the table design. When you try to edit a table, the popup for "add more rows "etc always appears in the box you are suppose to add..." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___2543477) MK Maiju K. Development & Training Specialist > "Now our instructions are actually up to date thanks to the feedback option: it used to take forever to update them, but now that the agents are..." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___4470702) IJ Ian J. Training Specialist > "Shelf is very resource intensive, which makes sense as it's got a lot of content and data it has to read and process, but this also makes..." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___2845502) SG Sean G. Operations Director for Underwriting and Contact Center > "Seamless integration with our contact center solution" [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___6382469) WB William B. Quality Assurance Specialist > "The issue i have is Shelf may have issues recognizing certain formats such as some PDFs, Excel." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___2593004) CB Craig B. Customer experience specialist > "I wasnt involved in the decision making or any of the fiances, but from an admin point of view and content Creation i had nothing but a good..." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___6046510) JO Jared O. WFO Supervisor > "We tried this and the window would be to small or to big, causing the agents frustration when answering calls." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___2505667) VL Vincent L. Business Intelligence > "The software allows for quick search and categorization of all our files and information." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___4483440) JO Jared O. WFO Supervisor > "The only issue ive had with the software would be, my agents didn't care to much for the intergration with NiCE Incontact." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___2505667) HF Helen F. Managing Partner > "It helps us support our worldwide consulting team such that those in other time zones can learn and leverage learnings." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___4547113) MG Matias G. RN > "not the prettiest to look at and sometimes you can have too may categories" [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___3015956) PM Philip M. Training and Quality Analyst > "It's great for our agents to feel empowered and have knowledge at their fingertips." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___6046259) AW Annie W. Associate Manager, Call Center Technology > "Lacks robust and in-depth reporting in GUI without the requirement of pulling APIs." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___4705050) [View Reviews](https://www.capterra.com/p/146524/Shelf/reviews/) CQ Connor Q. IT Team Lead > "It is ideal for project management and allows for a variety of views and filters, such as bullet points, kantan board, etc. As expected from task management..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7123895) MOHAMMAD A. free lancer > "The application faces clear challenges in terms of performance and speed; when dealing with large databases or heavy pages cluttered with elements, slow response..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7183690) AG Ashleie G. Maternal and child health systems analyst > "I can create what works for my own personal workflow system and even link task to my calendar which helps with being a business owner, a research assistant, full..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7143535) HK Huda K. Rebel and Founder Co-CEO Huda Beauty > "the mobile application sometimes displays frustrating loading delays when pages contain large data tables, complicating quick verifications while on the move." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7180348) VR Verified Reviewer Senior Lead Consultant > "Its flexibility allows customization for various business and personal workflows, making it a valuable productivity tool. Although there can be a learning curve and..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7143649) MOHAMMAD A. free lancer > "This variability is significantly influenced by the type of device used and the nature of daily usage, which may hinder the flexibility and smoothness of the user..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7183690) MOHAMMAD A. free lancer > "It also features an excellent text editor and ready-made, customisable templates that speed up the creation of personal and organisational systems." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7183690) RV Rakhi V. QA Lead > "Finally, maintaining a clean system requires discipline: without consistent templates and naming, it’s easy for information to become scattered across pages and..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7120019) MM Matthew M. Holistic Nutritionist > "It works well for managing notes, projects, calendars, and workflows in a single platform, so you do not have to jump between multiple apps." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7136014) VR Verified Reviewer IT Engineer > "Managing permissions between public and private content is clunky and lacks transparency; for general users that need higher level permission will need some training..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7159603) RC Ruth C. Virtual Assistant > "What I like most is how flexible it is, you can use it for notes, documentation, project tracking, knowledge bases, task management, and much more, all within a..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7162485) Shreyas N. IT Manager > "The biggest issue is the lack of a proper offline mode. If my campus Wi-Fi drops, accessing my notes is a headache." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7150429) RV Rakhi V. QA Lead > "It’s become my primary workspace because it helps me keep everything organized in one place—notes, documentation, trackers, and plans—while still being flexible..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7120019) SF Sam F. Chief Technology Officer > "They really need to add much more advanced capabilities for the custom actions for the AI. As it stands right now, the abilities provided by the custom actions are..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7125748) SM Sean M. Chief Editor at deBanked > "By taking all my notes and project tracking out of my head and structuring them in Notion, I considerably reduce my mental load and always know exactly where to look..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7166299) RV Rakhi V. QA Lead > "The permissions and sharing model can also be a bit confusing—especially when workspaces have many people—so it takes extra effort to ensure the right people have..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7120019) JK Jonathan K. Marketing Director > "I use it for everything from organizing projects and keeping track of tasks to taking notes and planning content. Once you get the hang of it, you can set it up..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7175320) MA Mallory A. Director of Operations > "One issue I had was when I would share Notion pages, half the time the person would have to create an account and then I would get charged for extra people." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7178378) Ankith T. Software Developer > "I use it for notes, task lists, meeting notes, and project planning, so I don't have to switch between different apps." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7186736) KA Khyan A. Senior Business Development Representative > "Spam filtering isn’t really relevant to Notion specifically, but in terms of information management, things can become noisy if content governance isn’t handled..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7149403) RV Rakhi V. QA Lead > "I love having everything in one place: all my notes, ideas, and work docs organized into separate workspaces with pages, folders, and databases." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7120019) SP Stephanie P. American accent coach > "I have found the addition of AI to the app to be kind of annoying, especially when a note-taking banner would automatically pop up every time I started a Zoom call..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7104865) Yugma S. Assay development and integration technician > "It helps to organize information like manufacturing process notes, reagent details, and documentation in one place." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7143941) DC Daniel C. Digital Asset Manager > "It's flexible and customizable, but sometimes feels cluttered and overwhelming, especially when working on complex projects, which prevents me from giving it a..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7186602) NM Natasha M. owner > "Iv used notion for about 3 years over any other planning apps and i like the layout and the choice of layouts that gives me the options to customise how i want." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7162859) NM Natasha M. owner > "Theres nothing i dont like about notion apart from i kind of wish they had an option for a template to use for Daily To-do list so you can customise it to you own..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7162859) PO Paul O. Software Engineer > "Notion is a complete tool that allows me to centralize my notes, projects, and information in one single space." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7164859) DC Daniel C. Automation Engineer > "I dont love the fact notion AI massively increased the cost when i looked into it. Although it was a dream to have an ai with access to our documentation - the same..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7150084) VR Verified Reviewer Software Developer > "Notion is a powerful productivity app if you need a highly configurable platform and have the time to customize it, but for larger teams or those who want to get up..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7116941) KA Khyan A. Senior Business Development Representative > "Over time, workspaces can get cluttered with duplicate pages or outdated information if teams aren’t maintaining things consistently." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7149403) SM Sean M. Chief Editor at deBanked > "The ability to link pages together allows me to build a true knowledge network across my projects." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7166299) VR Verified Reviewer Senior Lead Consultant > "Performance may slow down with large databases or complex pages, and offline functionality can feel limited compared to some competitors." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7143649) Marco C. Pre Litigation Legal Assistant > "It is an excellent application for achieving optimal collaborative work in large teams on complete cases, as it allows you to customize notes for a better visual and..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7070212) LP Leo P. Operations Specialist > "We initially used Trello, but it was too simple and did not allow us to set up the kind of automations and pages needed to be as productive as possible." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7152748) VT Vianney T. Staff Engineer > "Notion is one of the most versatile tools that I had the chance to use. Whether it’s for taking notes, organizing projects or centralizing information, everything..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7181663) RL Rosa L. Operation Engineer > "Performance can feel slow when pages become too large or heavy. And offline mode is very limited if you work without internet." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7169936) KA Khyan A. Senior Business Development Representative > "From a sales and SDR perspective, it works really well for collaboration, knowledge sharing, onboarding, and keeping internal information organised without..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7149403) MARWA B. Designer > "It also depends on an internet connection most of the time, and performance can slow down when pages become large or complex." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7133229) HK Huda K. Rebel and Founder Co-CEO Huda Beauty > "Relational databases are magical for linking a creative asset (visual, copy) to a specific campaign and its performance indicators." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7180348) Jiahao H. Deployment Strategist > "Setting up effective workflows often requires significant customization, which can be time-consuming. As workspaces grow, performance can slow down, and finding..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7073224) Jiahao H. Deployment Strategist > "Creating and formatting documents is intuitive and efficient, and features like tables, databases, and strong search capabilities help keep information well..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7073224) SM Sean M. Chief Editor at deBanked > "Without a precise idea of what you want to build, you can spend hours setting up complex templates instead of actually working." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7166299) RV Rakhi V. QA Lead > "It’s flexible enough to build anything from quick meeting notes to detailed documentation, checklists, and trackers, and it’s easy to keep things clean and..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7120019) VR Verified Reviewer Product Community Manager > "Can be a bit confusing when you first get started, in particular on how to set up the collaborative docs and checklist elements." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7151846) CB Christa B. Security management > "I love that I can have a "Tasks" database where one item is a simple checkbox, but clicking into it reveals a full project brief, a linked "Client" database entry,..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7069900) VR Verified Reviewer Senior Project Specialist > "Sometimes formatting (text modification and inserting images/videos on the Notion page) can be tricky for a new user (takes time to get used to using it)." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7089060) RV Rakhi V. QA Lead > "The ability to link pages together and structure information in a way that matches how I think has been a huge productivity boost." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7120019) VR Verified Reviewer SRE > "Sometimes moving data from Notion to other place doesn't go smoothly (it doesn't look the same as it is on Notion)" [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7143483) RnM Ramón M. Office Manager > "Teams can work on the same pages in real time, share updates, and keep tasks organized in one place." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7113235) Ankith T. Software Developer > "Sometimes pages with a lot of content take a little longer to load, and I wish offline access was more reliable." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7186736) ST Shirley T. Professional Development Leader > "Its open design concepts allow you to create and set up your tools in a layout that is based on your preferences and needs." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7059215) GS Gareth S. Area Inclusion Worker > "Unfortunately the company I worked for decided to pivot away from it and I genuinely feel like it has increased the time I send each day on tasks that could be done..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7123014) VR Verified Reviewer Senior Lead Consultant > "The ability to centralize knowledge, tasks, and documentation significantly improves productivity for both personal and professional use." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7143649) IP Indra P. IT Manager > "The flexibility of the platform can be a bit confusing for those team members not accustomed to working with modular software." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7176539) JK Jonathan K. Marketing Director > "I also like that everything syncs across my devices, so I can pick up where I left off whether I'm on my laptop or my phone." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7175320) RC Ruth C. Virtual Assistant > "The mobile app is useful, but it occasionally feels slower and less intuitive than the desktop version." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7162485) VR Verified Reviewer freelancer > "It is highly customizable, so you can build layouts that fit your personal or school/work needs." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7153598) AC Alex C. Project Analyst > "I mostly avoid using it on my phone because navigation feels clunky compared to desktop." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7169447) RnM Ramón M. Office Manager > "It’s a tool for organizing information, managing projects, and collaborating with teams in one place." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7113235) ES Ehsan S. Production Manager > "Permissions and complex databases are a headache to support, and big workspaces bog down, so new editors must be taught not to kill views or duplicate fields when..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7007506) MH Musa H. Project Coordinator > "It lets me organize notes, tasks, and projects all in one place, and it works well for both personal use and collaboration." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7087122) VR Verified Reviewer Senior Risk Analyst > "For example, I was working on a document and went to make an edit by an @name but rather than being able to edit the text by the @name, Notion kept pulling up the..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7091312) Ankith T. Software Developer > "It's flexible enough to organize things the way I want, and sharing pages with teammates is really easy. Once everything is set up, it saves a lot of time." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7186736) ZM Zal M. Program Manager > "Almost every platform or software we use is trying to push their AI solution, and it gets frustrating." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7142370) AC Alex C. Project Analyst > "The fact that my whole team can collaborate on the same page in real time saves us a lot of back-and-forth emails." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7169447) VR Verified Reviewer Prior Authorization Specialist > "I just wish I could opt out of the AI aspect. While you can still use it for anything you can think of (work, school, and personal), I feel less secure with the AI..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7108880) LP Leo P. Operations Specialist > "Another pro is the fact that it comes with so many different templates you can start from depending on what you want to create." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7152748) VR Verified Reviewer Customer Success Lead > "Limited offline access and a less intuitive mobile app." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7124038) KA Kovidh A. freelancer > "Its mobile app ensures I can access my tasks on the go, while the collaboration feature allows me to share notes or project updates with peers." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6613955) BW Bradley W. Director > "For very small businesses it’s somewhat cost prohibitive unless your business can make a saving elsewhere I.e. by not using o365." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7025471) VR Verified Reviewer Security Assessment engineer > "The browser extension of notion is the one I like the most, I use to read blogs across different websites, to organize all of them under one place so that I can go..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6540628) VR Verified Reviewer Prior Authorization Specialist > "What I don’t like about notion is that it’s pivoted to AI, and I’m just trying to take notes on meetings and keep my tasks organized." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7108880) DC Deborah C. Content Creator > "It's crazy flexible, so I can tailor it to whatever I need and create dashboards to track my stats. And the auto-alerts are a game-changer, they keep me on top of..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6548354) VR Verified Reviewer art > "Th platform is not as useful when is offline, it has a lot of difficulties when it manages large data." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7089261) HB Harrison B. Owner > "I have bad ADHD & this helps me organize my thoughts extremely effectively & sets my up for success every step of the way." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7171637) Becky O. NUTRITIONIST > "I did not like how slow it was to load pages with heavy databases, which interrupted the normal workflow." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7086618) MCS Mahazi Christian S. Notion review > "The ability to interlink pages and databases makes organizing and accessing information seamless, while real-time collaboration features enable teams to work..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6619358) SC Sebastian C. IT Operations Technician > "The premium version was a little polarizing to deal with as many blocked features would seem free but in actuality are not." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7088407) JH Jamie H. Executive Vice President at FEVO > "It’s very flexible and adapts easily to different use cases, from simple note-taking to more structured workflows." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7126440) IRA Imogen R. A. Digital Marketing Specialist > "The mobile app is not quite as snappy as the desktop version, and real-time collaboration with very large files lagged on occasion." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6813302) KT Kerdjou T. Founder > "Indeed first using notion is not that hard at all, everything is clear, and there is even an automatic tutoriel that is generated by Notion when you arrived in the..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6740346) AG Angie G. HR Advisor > "The interface can sometimes feel complex and overwhelming for beginners, requiring some time to get used to the system" [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6664853) AB Andrea B. Instructor and Researcher > "I really appreciate the innovative interface: the design is modern and allows for different project layouts." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7025645) VR Verified Reviewer Chief of Staff > "The interface looks clean, but figuring out how to actually structure things takes more time than it should." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6823089) EI Emem I. Filmmaker > "With notion platform it has boosted our Productivity and Collaboration they’re user-friendly with clear app interface" [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6820472) VR Verified Reviewer Sole Proprietor > "Interface is kind of complicated for someone that is not very "technical"." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6860763) SM Sampad M. Software developer > "The interface is neatly clear." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7036324) MD Mariama D. Enablement Specialist > "it's not as intuitive as it should be. " [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6533378) Marko S. Administrator > "Databases are seamlessly integrated, everything works properly!" [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7020910) GP Gabriel P. Student > "However, given its a Notion integration, its disappointing the AI's scope is only within the current page." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___5097018) Mammaye Ousmane T. Student in Industrial Maintenance > "Notion also allows to integrate with other popular tools such as Google Drive, Trello, Slack, Evernote, GitHub, this enhance even more its use." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___4458352) JW Joshua W. Head of Emerging Channels > "No cons - slightly annoying that the G-suite integration isn't a little more complete." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6168935) SS Sarah S. Physician Coach > "There are so many different ways to use Notion, and I especially appreciate its integrations with other products." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6041690) VR Verified Reviewer Personal > "The only thing I miss are some instructions integrated in the application itself that explain how to make the most of all the functions it has." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___4815491) Haimi T. Market Analyst > "Its great to be able to integrate other apps into Notion." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6329245) MR Mark R. Worship and Media tech > "The only negative to me is the lack of integrations..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___3406689) ZM Zal M. Program Manager > "It’s simple to use, but it can also do a lot." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7142370) ZM Zal M. Program Manager > "Almost every platform or software we use is trying to push their AI solution, and it gets frustrating." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7142370) VR Verified Reviewer Managing Director > "It is easy to use." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7147104) VR Verified Reviewer Digital Philanthropy Caller > "It took a while to get used to the variety of functions and the way that it all worked together so it was a bit tedious." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7044640) Sasikumar R. Senior Software Developer > "Easy to manage the tasks and works" [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7080958) VR Verified Reviewer Senior Risk Analyst > "It makes it extremely hard for me to use." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7091312) Suraj J. Embedded Engineer > "It's very easy to use." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7065390) Safia M. Project Lead > "There is way too many options for something that is considered really simple." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6652475) AD Alex D. Data Management > "With features like real-time collaboration, cross-platform access, rich database views, and integration capabilities, Notion supports everything from simple to..." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6849861) SD Stacie D. Sales Coordinator > "The worst part of notion is that there is no customer support for immediate assistance." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7106333) Dionne Joy M. CEO > "Notion is great for team collaboration, project collaboration, task management and provide great customer support. " [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7069976) VK Vatsal K. SDE Intern > "One thing I do not like is their customer service and responses." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6791596) SG Sergio G. IT Engineer > "You can find a lot of powerful Notion dashboards made by the community (for free or paid) which demonstrates how powerful Notion is." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6718779) AH Ahliman H. Full-Stack Developer > "I have actually a big bug which exist since 2 years and Notion support don't help me about it." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6428722) JS Jai S. Marketing Strategist > "I like that the community can build templates, so there are many options to suit whatever your needs are." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6656566) RC Romy C. Food Photographer & Blogger > "I've personally found contacting their customer service frustrating." [See full review](https://www.capterra.com/p/186596/Notion/#Capterra___4790560) [View Reviews](https://www.capterra.com/p/186596/Notion/reviews/) ## User interface [Shelf](https://www.capterra.com/p/146524/Shelf/) 4.84 (106) [Notion](https://www.capterra.com/p/186596/Notion/) 4.72 (2,825) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Shelf Top features 35/38 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Calendar Management - Catalog Management - Collaboration Tools - Commenting/Notes - Communication Management - Content Library - Content Management - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Data Import/Export - Decision Support - Discussions/Forums - Document Management - Drag & Drop - Full Text Search - Generative AI - Knowledge Base Management - Live Chat - Multi-Language - Reporting & Statistics - Self Service Portal - Single Sign On - Social Media Integration - SSL Security - Surveys & Feedback - Tagging - Text Editing - Third-Party Integrations - Widgets - Workflow Management [See all features](https://www.capterra.com/p/146524/Shelf/#features) Notion 26/38 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Calendar Management - Catalog Management - Collaboration Tools - Commenting/Notes - Communication Management - Content Library - Content Management - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Data Import/Export - Decision Support - Discussions/Forums - Document Management - Drag & Drop - Full Text Search - Generative AI - Knowledge Base Management - Live Chat - Multi-Language - Reporting & Statistics - Self Service Portal - Single Sign On - Social Media Integration - SSL Security - Surveys & Feedback - Tagging - Text Editing - Third-Party Integrations - Widgets - Workflow Management [See all features](https://www.capterra.com/p/186596/Notion/#features) ### Recognition No recognitions have been awarded to Shelf No recognitions have been awarded to Notion ### Deployment & support Shelf Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Notion Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Shelf - By Shelf - Located in United States - Founded in 2015 Notion - By Notion Labs - Located in United States - Founded in 2013 ## 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