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Modern businesses where employees need immediate answers to their questions. Improve efficiency and accuracy of employee interactions, reduce costs, and onboard employees faster with Shelf.
Any company looking to expand their internal social network.
This software is incredibly user friendly and I have really appreciated the ability to create separate libraries for all of the different stakeholders in my organization.
Inability to download and tag multiple files/gems at once.
It's great for our agents to feel empowered and have knowledge at their fingertips. It helps them daily to confidently give answers to our customers.
Even knowledge managers at our firm have trouble keeping track of information across teams and departments so no solution is going to be a one size fits all.
They show a true willingness to help and have amazing expertise in knowledge management and provide best practices to ensure success.
Lack of a rating system is pretty unfortunate. Although I think that's coming in the future.
We've used Shelf for many years and it's been highly reliable. We've rarely needed support but when we have reached out, it's been excellent.
I can't say anything about negative sides of Shelf, because I have not seen it yet.
This helps to build better relationship between team members while posting gatherings, project success stories and some team work fun stories and also by setting up knowledge base.
I think that oftentimes the email distributions are obnoxious.
It’s fun to be able to connect and have fun with my coworkers through this platform. I can share photos and comment on other peoples posts as well.
Having a collaboration tool for businesses doesn't mean to make it boring.
What I loved about this platform is the ease and security of communication between workers.
Notifications come fast & furious. Too many emails into my inbox notifying me that someone made a comment or new "post.
Company update can be sent to all members just like using an email, while documents, images and videos can be shared within it. It is cheap, sign up is free and have good customer support.
Sometimes the layers of communication are confusing. Don't know if this is meant to replace another product we use or what the intent of Yammer is but we use for internal company communications.
Kipp M.: Hi, my name is Kipp. I'm a senior consultant. I give Yammer four out of five stars. For more reviews like this, click below. So with Yammer, our organization is solving two main business problems. One, in a pandemic, it's been really tough to connect with colleagues when we're all virtual. So communities on Yammer, such as the beer and wine club or the cooking club have been great to connect with colleagues while we're all apart. Second is more tactically focused on proposals. When you're looking for qualifications for work that we've done, it's great to reach out on Yammer to find someone who's looked at a project like yours so they can provide some expert opinions as you're submitting your proposals for your work. There are two really main things I like the most about Yammer. One is the communities function where all kind of conversations are segregated into different threads and services to keep track of who's communicating about what and why. Second is the numbers associated with those communities when you're checking updates. It allows you to figure out where the most activity is happening and where there's active communities amongst the organization. What I like least about Yammer is when someone makes an announcement. It generates about six notifications coming from email to Yammer to Microsoft Teams. It's just a little bit excessive when sometimes someone's just posting about a new recipe they found or a non-urgent question.
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Shelf
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Microsoft Viva Engage
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