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Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve & simplify team management.
MobiWork® is a robust, scalable, and configurable mobile workforce software solution for all small, mid-sized, and large enterprise businesses with few to tens of thousands employees out in the field.
Our experience has been great. I am not very tech savvy, but with the help of the connecteam staff I am now able to navigate the app and dashboard with ease and teach others.
I gave up and made my own training videos on how to use the app and they still struggle).
Works seamlessly without delays on the push notifications to users, geo fencing is the best part and the approval requests for extended work hours are very much useful and many more.
SMS functions didn't go well, probably due to local regulations SMS may have delivery failures.
I would very much recommend this app to other (small) businesses. What a great thing to empower small business by making it free of charge.
I don't like that i can't go put in unavailable the employee can only do that.
Their product & services are superb. The Connecteam platform has been a perfect addition to our small business that is headed for a rapid growth.
Due to the COVID epidemic, my team had to rapidly transition our way of business. Connecteam allowed us to solve several logistics problems that allowed us to thrive and grow.
Their "out of the box" solution was a great fit for our business. They also customized certain aspects for our business and it has been a game-changer in terms of accountability for the entire staff.
The schedule part is a little weird on the tablet, in my opinion.
I like the ability to use this platform not only for work order scheduling but also for asset management. It has been vital to our success as a Biomed Team.
Software lags a lot, scheduling and job management was not easy.
MobiWork helps DTS keep track of all of the jobs and helps to provide a framework when closing work orders to ensure great service for our customers.
It's still hard to integrate our large repair business side to Mobi.
Customizable dashboards, GPS tracking, and integrated asset system are fantastic features. Having a single system to use with IT and facilities has been a game changer.
This limitation might require manual data entry or additional workarounds to synchronize information with other software used in the organization.
Maria H.: Hi, I'm Maria. I'm the Director of Administration and Finance at First Presbyterian Church in Lake Wales, and I give Connecteam five stars. We used to be using a different online time clock program, but I was notified that the price was going up by 50% about a week before that date. I started looking around because we're a non-profit, and I saw that Connecteam had extremely high ratings. And so that's why we tried it. I really liked the idea of the idea of the geofencing because our church is kind of spread out in a couple different buildings. And the nursery workers were able to go right to work, and they didn't have to come by the office all the time to clock in and out. Same thing for the custodians, if they were ready to take their lunchtime, they could just clock out or clock back in. The geofencing was amazing. It also worked for our secretary, who would take deposits to the bank, and she could clock out there on her way home. And then, as an administrator, I could approve it, and she did not have to come back to the office to clock out or anything. It's very easy. Even our custodian, that's a little challenged when it comes to using electronic devices, after the first day, she just loves it. It's very easy. I like the reports. And the tech support person that did help me finalize a couple things on setup was just amazing. And the best part of it all is, since we have less than 10 people on the program, it's free for us, which is a help for a charity. And we all love it. I did have a little glitch on startup. There were a couple things I had questions on. We are a small company, and I wanted to make sure that I got it set up just right. And I was able to sign up for 15 minutes or so with one of their tech support people, who was just amazing. So setup went very seamlessly after that. It's just a great program and very easy to use. It gives us all the information that we need. So Connecteam is perfect, I think, for either small companies or large companies. It is so filled with just different things you can do with it that it would handle multiple locations or just a single location with just a handful of people. So I would say, definitely give it a look, give it a try. It's an amazing program, and I think you'll be very happy with it.
Johnny R.: Hi, my name is Johnny. I am the controller at Aquatech Pool Management. We are a commercial pool management company in the Carolinas. We manage large and small commercial swimming pool facilities. We maintain them, we clean them. We do maintenance or repairs on them and help staff them in the summer season. So as the controller of the company, I manage our financials along with a lot of our systems, and I am intimately involved with the development and maintenance of MobiWork, which I would rate a five out of five for sure. It's a great system for us. We use MobiWork for a long, long list of reasons, but the core ones are, we use it as a CRM. We manage all of our customer information and contacts and important documents and locations and things like that across all of our different accounts. A step below that, we utilize MobiWork to be smart with our dispatching of different work orders, whether that's a simple visit to a facility for a cleaning, all the way up to the most complex repairs. We use MobiWork for our quote management, so developing quotes that we can send to accounts to get approval for different jobs and products that we can provide to them. And then lastly, we use it for maintaining all of the invoices, as well, that go along with the billable work that we do. So it's kind of covers the whole board for us in terms of the workflow management that we're using, and it is a one-stop shop for all that for us. The favorite thing about MobiWork for me is how across all of the different entities within the software, everything is connected. And by that I mean, the system does an extremely good job of keeping all of the specific jobs, work orders for customer A separate from customer B, and they're all kind of connected on the back end so that you can really quickly navigate from any given account going into their specific quotes and work orders that are tied to that customer alone, and ultimately, sift through the information and get to important information in a really, really easy and user-friendly way. The majority of everything with MobiWork is a big [inaudible 00:02:46]. I think a challenge that we've faced as a company is the software itself, or the app itself is super, super customizable, and nine times out of 10, that's a very good thing, but at times, it is so customizable that it can either be challenging for a new user to learn, just whether it's how to create a new saved search with so many different variables at play, or even just navigating the system, knowing where to go. So it can be a little bit overly customizable at time. Again, that's normally a very good thing, but it can make the learning curve a little bit steeper for a new user. And we've developed some trainings to help combat that.
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