# My PT Hub vs TrueCoach: Features and Cost Comparison 2026 | Capterra > My PT Hub vs TrueCoach: Which personal trainer tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision. Source: https://www.capterra.com/compare/146651-155784/My-PT-Hub-vs-truecoach --- # My PT Hub vs TrueCoach Features and Cost Comparison Last updated May 5th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: My PT HubTrueCoach2/4 selected [My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/)[4.6 (3178)](https://www.capterra.com/p/146651/My-PT-Hub/reviews/) [TrueCoach](https://www.capterra.com/p/155784/truecoach/)[4.8 (838)](https://www.capterra.com/p/155784/truecoach/reviews/) [## My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/)[4.6 (3178)](https://www.capterra.com/p/146651/My-PT-Hub/reviews/) [## TrueCoach](https://www.capterra.com/p/155784/truecoach/)[4.8 (838)](https://www.capterra.com/p/155784/truecoach/reviews/) Starting Price $22.50/month Starting Price $22.50/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.4 Customer Service 4.5 Starting Price $25.99/month Starting Price $25.99/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.7 Customer Service 4.8 Reviews Sentiment Based on [3,178 reviews](https://www.capterra.com/p/146651/My-PT-Hub/reviews/) Positive 3,011 Neutral 111 Negative 56 Positive 3,011 Neutral 111 Negative 56 Reviews Sentiment Based on [838 reviews](https://www.capterra.com/p/155784/truecoach/reviews/) Positive 818 Neutral 16 Negative 4 Positive 818 Neutral 16 Negative 4 Best for (according to reviews) - **Business size**: Small businesses account for 81% of reviews (2,508), showing widespread use among smaller organizations. - **Industry**: Health, wellness and fitness leads with 69% of reviews, followed by sports (12%) and professional training & coaching (6%). - **Use cases**: Personal trainer (73%), coaching (40%), and fitness (29%) are the main uses, highlighting a focus on training and wellness management. Best for (according to reviews) - **Business size**: Small businesses account for 801 reviews, representing 95% of feedback, suggesting strong market traction among smaller organizations. - **Industry**: Health, wellness and fitness (77%), sports (11%), and professional training & coaching (4%) are the primary sectors using TrueCoach. - **Use cases**: Personal trainer (91%), fitness (43%), and gym management (8%) highlight its focus on training, coaching, and fitness program management. ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### LegitFit 4.9 (231) * * * Starting Price €129.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 99% of reviewers rated it above 4 stars * * * ### Everfit 4.8 (377) * * * Starting Price $19.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 99% of reviewers rated it above 4 stars * * * ### Upper Hand 4.1 (110) * * * Starting Price $79.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 77% of reviewers rated it above 4 stars * * * ### Zen Planner 4.3 (269) * * * Starting Price $99.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 81% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Reviewer verdict My PT Hub My PT Hub users find it best for trainers seeking a cost-effective, feature-rich platform with strong client management, customizable workout templates, and integrated payment processing. Reviewers value its user-friendly mobile app and extensive exercise library, appreciating the ability to add custom exercises and brand the app. However, they mention that nutrition planning and payment fees could be improved, and note occasional glitches and display issues. TrueCoach TrueCoach reviewers consider it ideal for coaches prioritizing efficient remote client coaching, streamlined workout programming, and accountability features. Users highlight the professional look of the client app, the growing exercise video library with customization options, and the ease of tracking client progress. They appreciate its Stripe integration and customer support, though they note some limitations in payment customization, coaching app functionality, and pricing for smaller client bases. ## Features comparison Choosing a personal trainer solution like My PT Hub or TrueCoach involves more than just comparing prices. Evaluating the features and capabilities of each option is key to finding the right fit. Selecting a solution that integrates well with your needs can improve efficiency and prevent spending on features you don't require. Here's how these two options measure up in key areas. \[[1](#source-item-1)\] Key features rated by users Features selected based on 10,332 reviews from Personal Trainer users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. My PT Hub 85%Fit Feature ratings Mobile App 4.4 Exercise Library 4.2 Fitness Plan 4.5 Payment Processing 4.3 TrueCoach 93%Fit High performer Feature ratings Mobile App 4.4 Exercise Library 4.5 Fitness Plan 4.7 Payment Processing 4.5 Mobile App 4.4 (235) 4.4 (435) My PT Hub users appreciate the mobile app for its ease of use, accessibility, and user-friendly interface. They find it beneficial for tracking workouts and accessing information on the go. However, some users report issues with glitches, crashes, and a need for a better user interface that matches the desktop version. TrueCoach users, on the other hand, value the mobile app for its professional appearance and convenience in delivering workouts. They find the client app easy to use, but many coaches express frustration with the limited functionality and performance issues on the coaching side, especially on Android. In general, users find My PT Hub's mobile app easy to use and accessible, while they appreciate TrueCoach's professional look and client-side functionality but note the need for improvements in the coaching app. Exercise Library 4.2 (268) 4.5 (424) My PT Hub users appreciate the extensive exercise library and the ability to add custom exercises, which they find useful for creating personalized workout plans. However, some users mention that the library lacks certain exercises and could benefit from more variety. TrueCoach users also value the exercise library, particularly the ability to upload custom videos and use YouTube links. They appreciate the growing library but note that some demonstration videos have poor form and quality. Overall, users find both platforms' exercise libraries helpful, with My PT Hub users highlighting the need for more variety and TrueCoach users appreciating the customization options and expanding library. Fitness Plan 4.5 (264) 4.7 (354) My PT Hub users find the fitness plan feature essential for creating and organizing workout programs. They appreciate the ease of use and the ability to customize plans for individual clients. However, some users mention that the display could be improved and that adding personalized information can be challenging. TrueCoach users also value the fitness plan feature for its efficiency and ease of use. They appreciate the ability to create, copy, and adjust plans quickly, but some users suggest improvements for better organization and categorization. In summary, users find both platforms' fitness plan features useful and easy to use, with My PT Hub users noting some display issues and TrueCoach users suggesting better organization options. Payment Processing 4.3 (112) 4.5 (351) My PT Hub users find the payment processing feature easy to use and appreciate its integration with the mobile app. They mention that it helps keep financials on track and is user-friendly. However, some users express concerns about the high fees associated with payments through the app and the limited payment options. TrueCoach users appreciate the integration with Stripe for automated payments and find the payment processing straightforward and hassle-free. However, they mention the need for more customization options and availability in more countries. Overall, users find My PT Hub's payment processing easy to use but note the high fees, while they appreciate TrueCoach's automated payments but desire more customization and wider availability. ## Pricing comparison ### Starting prices My PT Hub $22.50 Flat Rate (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/146651/My-PT-Hub/pricing/) TrueCoach $25.99 Flat Rate (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/155784/truecoach/pricing/) ### Value-for-money analysis 4.6 (3178) 4.6 (838) A comparison of how reviewers evaluate the value for money provided by both My PT Hub and TrueCoach indicates that My PT Hub reviewers find it offers a comprehensive range of features at an affordable price, while TrueCoach reviewers appreciate its ease of use and customer support, despite some concerns about pricing. Reviewers find My PT Hub to be cost-effective, highlighting its affordability and the extensive features included in its pricing plans. They appreciate the lack of scaling costs with the number of clients, the ability to brand the app for a one-time fee, and the competitive pricing compared to other software. However, some users mention that the cost can be high for small businesses and note issues with additional fees and price increases. As for TrueCoach, reviewers appreciate its reasonable pricing and ease of use, noting that it provides good value for money. They find the software effective for managing clients remotely and commend its customer support. However, some users feel that the pricing can be steep, especially for those with fewer clients, and mention that there are less expensive alternatives available that offer similar features. ## How does the user experience compare on My PT Hub vs TrueCoach? ### Overall rating 4.6 (3178) 4.8 (838) ### User interface My PT Hub TrueCoach ### Customer service and support My PT Hub Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat TrueCoach Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ## What users say about the pros and cons of My PT Hub vs TrueCoach My PT Hub and TrueCoach are two options for personal trainer software users to meet their business needs. Both products have been reviewed on Capterra. Check out what real users say about My PT Hub vs TrueCoach to find the best fit for you. Users appreciate My PT Hub for its robust client management features, noting the ease of adding clients, creating groups, and communicating through the app. They also value the extensive workout templates and the ability to customize and assign workouts to clients. Reviewers highlight the comprehensive trainer tools, which they find user-friendly and efficient for both remote and in-person training. Meanwhile, TrueCoach users commend its client coaching capabilities, mentioning the ease of programming and accountability features. They also praise the platform's workout management, including tracking progress and compliance, and the extensive exercise video library, which they find highly beneficial. As for the cons, My PT Hub users mention difficulties with workout planning, citing issues with exercise management and tracking. They also find the nutrition planning cumbersome and the payment management system problematic. At the same time, TrueCoach users report issues with workout programming, including glitches and difficulties in exercise selection. They also experience challenges with payment processing and video uploads, noting frequent crashes and upload failures. \[[2](#source-item-2)\] Pros My PT Hub Rob W CoachHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “I love how there is help with marketing, such as a custom landing page where you can display your packages you have created, which is much more professional than just sending over a payment link in my opinion.“ April 1, 2026 DC Daniel C directorHealth, Wellness and Fitness, Self-employedUsed the software for: I used a free trial. “my pt hub is a fantastic platform for online coaches or any pt's that want to organise their clients programs etc, it clear ease of use in the site makes the journey enjoyable for both clients and coaches.“ December 18, 2025 TrueCoach EL Elke L OwnerHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “For my current needs, it became less ideal, but for in-person or hybrid coaching, I would still recommend it without hesitation.“ August 21, 2025 Vasco B FounderHealth, Wellness and Fitness, Self-employedUsed the software for: I used a free trial. “It´s a nice platform to manage a fitness business, it has all the features to keep track of the clients progression and make the required adjustments.“ August 10, 2023 Cons My PT Hub PM Paul M PTHealth, Wellness and Fitness, Self-employedUsed the software for: I used a free trial. “The main downside I noticed was that some features feel a bit clunky or require extra steps, like certain reporting functions and calendar integrations, which can slow down workflow at times.“ March 17, 2026 LR Lavon R OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: I used a free trial. “the one thing that i least like about My Pt Hub is the track for progress, could use an update that incorporate a chat for client progress“ May 31, 2025 TrueCoach CK Corey K Gym Owner / Head Personal TrainerHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “I want to be able to customize all of my pricing for my clients and do invoicing through TrueCoach as a one-stop shop for my invoice and I can not do that right now with the current product/payment options. “ July 28, 2022 DL Dakota L TrainerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: Less than 6 months. “The software has a locked setup for autocorrect when trying to setup some exercises which can program the wrong exercise altogether, as well as the software has no capability to do multiple scheduled or split workouts in a day.“ July 24, 2022 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from personal trainer software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. 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