# Compare PaySimple vs SumUp 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SumUp and PaySimple based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/146664-170673/PaySimple-vs-SumUp-Air

---

# SumUp vs PaySimple Features and Cost Comparison

Last updated March 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SumUpPaySimple2/4 selected

[SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[4.5 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

[PaySimple](https://www.capterra.com/p/146664/PaySimple/)[4.5 (297)](https://www.capterra.com/p/146664/PaySimple/reviews/)

[## SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[4.5 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [1,470 reviews](#user-reviews)

Positive

1,295

Neutral

83

Negative

92

[## PaySimple](https://www.capterra.com/p/146664/PaySimple/)[4.5 (297)](https://www.capterra.com/p/146664/PaySimple/reviews/)

Starting Price

$69.95/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

Based on [297 reviews](#user-reviews)

Positive

267

Neutral

14

Negative

16

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## Summary

* * *

Key features rated by users

Features selected based on 23,179 reviews from payment processing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

68%Fit

Missing features

Feature ratings

Data Security

4.0

Online Payments

4.1

Payment Fraud Prevention

4.0

Debit/Credit Card Processing

4.1

Expense Tracking

NA

63%Fit

Missing features

Feature ratings

Data Security

4.8

Online Payments

4.6

Payment Fraud Prevention

NA

Debit/Credit Card Processing

4.6

Expense Tracking

NA

User satisfaction

User satisfaction

4.5

User reviews[1,470](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.3

User satisfaction

4.5

User reviews[297](https://www.capterra.com/p/146664/PaySimple/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$69.95Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

SumUp is used by coffee shops, tea houses, dessert and bakery establishments, fast casual restaurants, boutiques, barbershops, salons, and retail stores.

Best for

Small to mid-sized businesses that have a recurring client base or are looking to accept payments and manage customers in one complete system.

## User reviews

Pros & cons

Shaun D.

Proprietor

> "It was really easy to get started with Sumup, the first card reader I bought was the Sumup air, the battery lasts..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___7012753)

KV

Karen V.

Owner, instructor

> "The last of customer support not only has cost me several thousand in lost transactions, but has caused me..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6861675)

AM

Anna M.

Owner, designer, webdeveloper

> "Now it has and I think it’s great tool, especially when most of the transaction you’re doing is using your mobile..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6884417)

KV

Karen V.

Owner, instructor

> "You have to argue with an AI to get to a human, and then the simplest of questions that could be soryed in a 5..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6861675)

AFS

Ahmad Farhad S.

Vice President

> "I use FiveStars for our business weekly and monthly newsletters, reward programs, referral programs, and survey..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6056209)

KV

Karen V.

Owner, instructor

> "Often the people don't understand the problem, and give information that has nothing at all to do with the..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6861675)

FY

Frusquin Y.

Project Manager

> "Loyalty programs allow businesses to collect data on customer purchasing preferences and habits, providing thus..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6049563)

FD

Francesco D.

CEO

> "Its support is valid if you have commonly adressable issues, but if you have a specific need or problem to be..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6503852)

EU

Elzbieta U.

Owner

> "You can collect cash too which makes it easier to keep track of your daily sales"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6495551)

KV

Karen V.

Owner, instructor

> "Several times this year I have had machine and app issues to where I couldn't take payments via card."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6861675)

AM

Anna M.

Owner, designer, webdeveloper

> "Its simplicity and intuitiveness is a strong plus."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6884417)

AM

Anna M.

Owner, designer, webdeveloper

> "I couldn’t find any form of integration with Klarna or Clearpay unfortunately."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6884417)

VR

Verified Reviewer

Owner

> "The ideal solution for taking payment in a flexible way."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6595659)

MR

Michael R.

Owner and founder

> "it appears each department, does not speak to each other creating more problems for users."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6593855)

RW

Rhiannon W.

Childminder

> "I love that sum uo os perfect for snall business and mobile too!"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6750231)

MM

Michael M.

Builder

> "The harm done to my reputation and the financial loss is devastating, and SumUp Bank’s refusal to provide any..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6761307)

FY

Frusquin Y.

Project Manager

> "Loyalty programs strengthen the relationship between customers and the company, enticing customers to return to..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6049563)

VR

Verified Reviewer

Owner

> "Terrible UI usability, with frequent bugs"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6712064)

SL

Shaun L.

Co owner

> "Ease of use, stable and the added bonus of a sim installed for external use."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6472645)

SP

Stacey P.

Locksmith

> "Can be temperamental, sometimes there's a delay in getting it started"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6588765)

RA

Rebecca A.

Owner

> "For the few first weeks I didn't have any issues."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___7010602)

VN

Vy N.

Owner

> "Not a huge problem since it will ask you to confirm whether the ID number is correct before you proceed, just a..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4944400)

KK

Khaled K.

Admin

> "Easy to use and setup, payment terminals are paperless and not expensive."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6490694)

SA

Sanchita A.

HR

> "Does not work with some kind of transactions"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6587767)

RW

Rhiannon W.

Childminder

> "Really simple and pleasant to use for my snall mobile business."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6750231)

MR

Michael R.

Owner and founder

> "Extremely poor communication and poor technical support."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6593855)

KV

Karen V.

Owner, instructor

> "One person was very good and very helpful and understanding. "

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6861675)

BT

Brian T.

IT Administrator

> "very negative. when there are so many competitors to chose from there is no reason to ever use sumup"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6780460)

PP

Perla P.

CEO

> "Cheap options to buy equipment and also easy to contact"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6693674)

SF

Stuart F.

IT Lead

> "Ridiculous. If you are a small business, please don't choose SumUp."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6750017)

LQ

Lourdes Q.

Wellness Coach

> "We have used SumUP for a while, and it really made our lives easier."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6473783)

VR

Verified Reviewer

Student in Industrial Maintenance

> "I found that the cost of FiveStars was quite high for a small business like mine, especially when you take into..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4596402)

VP

Victoria P.

Administrator

> "SumUp is so easy to use, you can begin to take payments immediately!"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6570310)

EK

Edmond K.

Director

> "Sumup are holding back £20,000 + of our funds for no reason without giving any reason"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6195036)

LQ

Lourdes Q.

Wellness Coach

> "They have great customer service and support."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6473783)

LB

Ludo B.

CEO

> "often it works but sometime it's so long to do a payment with a client, loading, disconnection, error, no..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4360195)

TK

Timea K.

Account Planner

> "Made my life a lot easier."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6576498)

HV

Hendrik V.

Iwner

> "Must have a phone signal to be able to use it. If your phone dies or loses signal you can’t accept payments"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3609024)

DK

Denise K.

Director

> "All good never had any problems the support team very helpful"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6467806)

KW

Karen W.

Boss

> "Zero customer support."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6044593)

EB

Emma B.

recruitment consultant

> "great product easy to use. "

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6657381)

TS

Teresa S.

Therapist

> "There is no user guide to let you know how the gift cards work, and it’s a bit fiddly."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3822609)

EU

Elzbieta U.

Owner

> "Easy to set up and use."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6495551)

CQ

Caitlin Q.

Full-time Student

> "It can be annoying to receive a lot of push notifications daily."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3544056)

EB

Emma B.

recruitment consultant

> "great easy product to use having the app or the car reader"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6657381)

Vasilis A.

team manager

> "The app is little confused and sometimes in my device lagged"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4339374)

AK

Amanda K.

Owner

> "Easy to set up, use and no ongoing costs"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6431756)

AK

Anais K.

Trainer

> "Creating products in the app is not clear : I did it but I could'nt find how to select them when the client wants..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3464948)

EF

Emma F.

Florist

> "I really like the system and how easy it is to use"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6762448)

Ashley W.

IT Technician

> "There’s literally nothing I don’t like about this software it’s great in all aspects and never once have had an..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3579173)

ST

Samantha T.

Graphic Designer

> "Very good, would recommend to anyone as it is so easy to use"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6589671)

JP

Johnny P.

Owner

> "Everything the worst company ever I have used disgusting customer service"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4514636)

KN

Kendrick N.

Owner

> "I am able to take payments cash or card."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6046711)

AK

Anita K.

Resource Group Leader

> "It disappears and also it is not clear when an offer has been used."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3368103)

SH

Sal H.

Manager

> "Just the fact that there's programs out there that keep having a customer come back to stack up points from..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3607895)

DB

Dave B.

Vice chair

> "I don’t think there are any issues I’ve had yet, other then the inability to have several logins to manage a..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2803472)

HA

Helen A.

Procurement

> "As a customer, I love using loyalty program and love having this app on my phone vs having to get paper cards..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4333003)

LR

LYNN R.

owner

> "Too expensive for what we are getting out of it."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2857639)

JG

Joanna G.

Hotel Posta

> "I like that Fivestars focus on environmental issues"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6031065)

SJ

Steve J.

IT Manager

> "Trying to keep customers coming back by offering rewards and to be able to earn new business but it just didn't..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2223950)

VN

Vy N.

Owner

> "The physical SumUp is sleek and looks good on display."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4944400)

SY

Shun Y.

Sr. IT Analyst

> "However, some users found it confusing. As it is the same name (Fivestars) for all the business joined, many..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2367427)

DB

DeAndre B.

Marketing and Development Coordinator

> "You can also do reviews and ratings through this application which is nice, however we don't need/ use that..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3603104)

SL

Savannah L.

Owner

> "It can be easily abused by the customers to consistently get free discounts by just waiting a little longer to..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2814729)

HL

Heather L.

Owner

> "The fact that one can be rewarded just for visiting a store or restaurant or any other place of business for that..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3724726)

LR

LYNN R.

owner

> "Can't afford any other services out of it."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2857639)

PF

Peter F.

Director

> "It has made processing payments very easy"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___5082012)

TR

Teri R.

CEO

> "I have now spent nearly 20 minutes on hold waiting to cancel my account and still they have not canceled it."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2646749)

VN

Vy N.

Owner

> "Inexpensive and good value for even small traders."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4944400)

SJ

Steve J.

IT Manager

> "After using it for a about 6 months, we decided it was more expensive to upkeep than what we got in return."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2223950)

AS

Adina S.

Co-owner of auto repair shop

> "I love being a customer and earning rewards and as a vendor it gives us a chance to offer rewards to our..."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3633836)

KD

Kylie D.

Manager

> "Sometimes this app has crashed and it’s frustrating."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2425253)

CQ

Caitlin Q.

Full-time Student

> "I like that it doesn’t send a lot of text notifications like other companies and apps."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3544056)

SW

Shameem W.

Manager

> "kind of clunk and not su end user friendly"

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2222688)

LB

Ludo B.

CEO

> "A great way to accept credit card payment with my shop when it's working."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4360195)

TR

Teri R.

CEO

> "WARNING do not sign up."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2646749)

HA

Helen A.

Procurement

> "It works well and sometimes send me additional rewards to motivate me to visit vendors again."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4333003)

SS

Savanna S.

CS

> "Very expensive."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2207013)

LA

LeAnne A.

Monitor tech

> "It helps with customers rewards profile."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4318867)

TR

Teri R.

CEO

> "customer service is not good."

[See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2646749)

[View Reviews](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

VR

Verified Reviewer

Process associate

> "The robust reporting features provide clear insights into revenue trends and customer payments, enhancing financial management."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___6373818)

MG

Mel G.

Office Manager

> "It times you out even while on the screen working and sometimes you aren't even notified that you are about to time out and if..."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___7079051)

Joseph M.

Senior Engineer

> "I heartily endorse PaySimple to any company searching for a complete payment system that integrates convenience, security, and..."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___4804191)

MV

Monica V.

Owner

> "Sadly, this is the state of affairs when larger companies acquire a bunch of smaller ones and bundle them together with services as..."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___6517330)

MV

Monica V.

Owner

> "Please note that the positive reviews on here are several years old, when they were probably under other ownership."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___6517330)

MV

Monica V.

Owner

> "After four (4) unanswered emails over the month, we put a charge dispute in with the bank and immediately received notice that our..."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___6517330)

Joseph M.

Senior Engineer

> "I adore PaySimple for their all-inclusive payment solution, which has completely changed how my firm operates."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___4804191)

MV

Monica V.

Owner

> "It's complete unresponsive to emails, there are no chat options, and the phone tree is...well, a phone tree. As others have..."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___6517330)

AR

Alec R.

Owner

> "It was simple, easy, and non-stressful."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___6777309)

MG

Mel G.

Office Manager

> "That's extremely frustrating."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___7079051)

Joseph M.

Senior Engineer

> "Every time I've had a query or required help, the customer support staff has been accommodating and supportive."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___4804191)

MV

Monica V.

Owner

> "The biggest issue is their customer service."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___6517330)

CM

Charles M.

Mental Performance Consultant

> "PaySimple made it really easy for me to bill and to send my invoices to my clients."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___4511834)

Joseph M.

Senior Engineer

> "Even though my whole experience with PaySimple has been great, the pricing structure would be the thing I dislike the least."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___4804191)

YC

Yvette C.

founder

> "I needed a software like this that has invoices ready for deployment after you enter the pertinent info. Once the payment is made,..."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3064492)

RM

Ryan M.

President

> "If a customer has a recurring invoice and they send me a physical check, if the check arrives before the payment is due I have to..."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3095591)

JY

Jason Y.

HOA President

> "With PaySimple, not only were we able to eliminate the management company, but it was also very easy to add a payment option..."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3095640)

EC

Eric C.

President

> "We ONLY use Paysimple to process a some ACH payments and we do NOT use credit or debit card services. Because we do NOT use the..."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3066911)

JF

Julie F.

Franchise Owner

> "PaySimple gave us the ability to easily send payments links to customers and connect with our online software."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3086140)

SP

Sarah P.

Project Manager

> "We had two issues with collecting online payments: First, we were unable to limit our ability to accept credit card payments for..."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3088472)

Nurul Iman A.

Information Technology Assistant

> "Quick and helpful instructions were provided during the configuration procedure."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3816203)

Nurul Iman A.

Information Technology Assistant

> "Unfortunately, we couldn't limit credit card purchases to just one item."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3816203)

CM

Charles M.

Mental Performance Consultant

> "My overall experience has been great but PaySimple wasn't a necessity for my company so I stopped paying for it after 6 months."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___4511834)

SP

Sarah P.

Project Manager

> "Also lack of clarity around our monthly limits (individual & collective) -- we found out in the middle of a month that we had..."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3088472)

GW

Gregg W.

Owner

> "We love the simplicity of using it, and sending our customers an invoice with a link for them to pay securely and easily online."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3096425)

LF

Lorraine F.

owner

> "I dislike that it takes sometimes 5 days to get the ACH payment in my bank, this is a very long time especially for a small..."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3075198)

MI

Michaela I.

Business Manager

> "It has really been a time saver having recurring billing plans set up as many of our customers are on a monthly subscription plan."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3064210)

VM

Vincent M.

C.E.O.

> "Obviously, this is very embarrassing to explain to a customer when you have to run multiple ACH transactions when they purchase a..."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3089984)

ML

Mandy L.

Insurance Claims Manager

> "When our company first started up we quickly gained a lot of financed customers of which we were manually processing payments every..."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3075181)

EG

Eric G.

Owner

> "Generating invoices, in relation to having to specific products isn't the best fit for me."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3064380)

MK

Marielle K.

Accountant

> "Ability to set up recurring billing transactions with auto processing is amazing. "

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3064148)

EA

Erika A.

Owner/Head of School

> "The late payment feature keeps disappearing and we have lost money in collections from late payments."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3076653)

KO

Ken O.

Manager

> "It saved me >$50 per month in a real estate setting with multiple tenants each paying >1K per month"

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3075525)

AH

Andres H.

Owner

> "It doesn't let me select my NEW logo to upload to my invoices."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3079531)

CL

Cindy L.

Owner

> "Since going into business in 2014, I have used PaySimple for my recurring payments and it has been totally hassle and problem free...."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3095480)

MP

Manuela P.

PR Specialist

> "Accessibility of saved profiles can be a bit confusing and it always takes me a moment to find the right spot to find a company. ..."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3064226)

NA

Nathan A.

Founder

> "We needed Paysimple specifically to accept subscription payments via a checking account and it works great."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3064357)

SB

Stephanie B.

Marketing

> "Clients requesting forgotten passwords virtually never receive them and it is difficult to resend a missed invoice."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3075586)

RA

Rob A.

Director

> "Paysimple is one of the best products around, creating a great experience in quick simple weekly payment processing."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3075179)

AS

Ashley S.

Project Manager

> "The fact that there are two different platforms for merchant services which make the charges less transparent."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3075246)

SB

Sameen B.

President

> "That we can debit our client fee anywhere without disturbing them and we are getting monthly payment on time."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3076936)

ST

Susan T.

Manager

> "Payments via checking withdrawal do not appear on our daily failed payment report."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3075389)

CP

Cody P.

Account & Systems Manager

> "The invoice builder is a little difficult to navigate, but overall it’s fairly easy to process the invoices/payments needed."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3070767)

JC

Judy C.

Principal

> "Doesn't allow me to indicate credit in either billing or invoicing."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3114864)

KF

Krista F.

Owner

> "Being able to process payments on the spot with the customer in their home is huge."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3086193)

HN

Helen N.

Operations Manager

> "It's not always easy to find/contact the credit card processors because those aren't actually a part of PaySimple and require more..."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3064156)

AK

Abe K.

Owner

> "I like that it keeps all of my customer information and billing history in one place"

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3064285)

DB

Danielle B.

OWNER

> "The cost for running cards vs ACH, the fees per card adds up fast."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3095617)

DT

Devin T.

Owner

> "It provides another option for our customers to pay for our services."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3086133)

SM

Scott M.

President

> "Lack of reporting features for ytd billed, paid, outstanding."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3066497)

SS

Susan S.

Player Billing Coordinator, Financials

> "PaySimple makes it easy for our customers to make payment and view their accounts. "

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3080828)

CC

Celeste C.

AR

> "My only issue with it is that i sometimes do not get a notification of a payment being made"

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3075194)

MC

Marc C.

Owner

> "PaySimple offers an easy way to do this and I can rest easy knowing that on the 3rd day of the month, the funds hit my bank account."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3064314)

OJ

Olin J.

President

> "We have to rely on clients to enter the correct payment amounts and they make mistakes. "

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3075608)

MP

Matthew P.

CPA

> "It's easy for clients to pay me via ACH, and I don't have to give the clients the options to pay via CC"

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3064293)

MT

Mark T.

Project Manager

> "The support docs are not clear, have examples in only one programming language."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3086138)

SM

Stephanie M.

Co-Owner

> "PaySimple is easy to use and has allowed me to set up payment options for the courses we provide and for our subscription program."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3097874)

HM

Henri M.

President/CEO

> "Recently tried to process customer credit card but PaySimple keeps giving error."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3070959)

PK

Peter K.

Senior Vice President

> "This solved a long term problem for us - Using Pay Simple was quick, and integrated seamlessly into our process"

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3071565)

KA

Kate A.

Accounts Manager

> "Some features--like the Invoicing page, "looks" outdated."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3064434)

PC

Patti C.

Customer Experience Manager

> "It is great being able to easily process payments when I am not the person who "normally" handles it."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3086475)

GS

Gale S.

Owner

> "Tech1 had many clients denied billing and this was a total embarrassment resulting in loss of revenue."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3091276)

DO

Daniel O.

President

> "The ease of use in giving customers a URL where they can process their own payments is phenomenal."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3075562)

BR

BarbaraAnn R.

Admin

> "Having to wait 5 business days for ACH payments to actually post to our account"

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3086134)

DM

Dave M.

President

> "I found it easy to setup reoccurring invoices and applicable payments each month."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3099315)

SB

Sameen B.

President

> "When i complaint about bad list, it never resolve and i even do not know how my client ended up in bad list."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3076936)

AH

Andres H.

Owner

> "Automated billing and processing of payments I really like."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3079531)

DF

Dawn F.

admin

> "Invoice numbers don't always appear which can cause issues."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3095454)

HK

Heather K.

Office Manager

> "The ease of sending a payment link to a customer and the easy to understand payment submission process."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3086441)

GS

Gale S.

Owner

> "Tech support was never correct with their trouble shooting and every time tech support said the account was active or working, IT..."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3091276)

LF

Lorraine F.

owner

> "Easy to process ACH payments when my customers pay their monthly invoices."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3075198)

BF

Bernardo F.

Pastor

> "Furthermore, the public domain is not presentable, outdated, and generic looking. "

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3064430)

VM

Vincent M.

C.E.O.

> "Managing, suspending or terminating recurring a ACH accounts is also very easy."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3089984)

BC

Brett C.

Pres

> "Setting up recurring billing and seeing who is on recurring is difficult. "

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3075425)

SB

Seth B.

owner operator

> "It helped me grow into automated and mostly electronic commerce. "

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3097842)

CN

Celestine N.

Administrator

> "Chargebacks are issued from a different website and is a hassle."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3086663)

BF

Bernardo F.

Pastor

> "I love its functionality being so diverse… but I hate setting it up and later generating reports. "

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3064430)

VM

Vincent M.

C.E.O.

> "Doesn't ask the appropriate questions or cover most of the products or services that pay simple actually offers."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3089984)

TL

Tara L.

Office Manager

> "Recurring billing is by far the most useful feature for us."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3064503)

TW

Tom W.

Finance Manager

> "There was an issue this past week with billing schedules not running as they should have."

[See full review](https://www.capterra.com/p/146664/PaySimple/#Capterra___3075169)

[View Reviews](https://www.capterra.com/p/146664/PaySimple/reviews/)

## User interface

4.46 (1,470)

[PaySimple](https://www.capterra.com/p/146664/PaySimple/)

4.46 (297)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

ACH Payment Processing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

SumUp

Top features

22/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/170673/SumUp-Air/#features)

PaySimple

19/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/146664/PaySimple/#features)

### Recognition

SumUp is recognized as a top-rated tool in 1 Capterra Shortlist reports

PaySimple is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

SumUp

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PaySimple

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SumUp

-   By SumUp
-   Located in Brazil
-   Founded in 2012

PaySimple

-   By KickServ
-   Located in United States
-   Founded in

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