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Retail, QSR, Cafes, Bakeries, Delis, Salons and Spas
Small to mid-sized businesses that have a recurring client base or are looking to accept payments and manage customers in one complete system.
I love Fivestars because it's SO easy to use. All of my favorite places have fivestars at checkout and it's so easy to enter your phone number linked to your account.
Somewhat pricey for a small business. Some customers complain about losing reward points due to lack of notifications.
It gives us great and immediate access to our best and most loyal customers. The automated system does a great job of creating return business.
The app is little confused and sometimes in my device lagged.
I like the fact that SumUp makes it easy for small business to accept card payments and also allows for the creation of a basic website which is perfect for small craft businesses like mind.
Sometimes it can be difficult to reach customer support and the chatbot is useless.
I enjoy this app the service is amazing and I complete trust this app it has been a big help.
One thing I do dislike about this app is that I am not able to link a new business. When I sign into another device it does not transfer my coupons over to my new account.
There have been many helpful changes to PS over the past 2-3 yrs that have made the system better, more efficient, and more user friendly. The support staff has been a pleasure to work with.
I've been fighting with them to return our money and they simply are so inept at their own billing that they can't get our return processed. Horrible company, Horrible customer service.
And it is very simple to use and they have good customer care. And the graph system is very friendly it easily helps us to track our payments.
Terrible customer service. Unsure of mobile presence, they seem to have multiple apps for the same thing published.
Customer service is the best, all representatives I've spoken with are ready and willing to help me as fast as possible with positive attitudes and pleasant people.
14 mo later I called in June of 2014 to cancel any charges to my account because I simply never used their service.
Great service to use, and very user friendly. They also have great customer service if help is needed.
AND THAT is when PaySimple becomes a real pain. You see, because unlike other payment processors they will not release your customers credit card data to another payment processing firm.
Michael: Hi, this is Michael I'm president of a tour company, I give FiveStars four stars. For more reviews like this click down below. Before I found FiveStars I was using Square, Square Payments, as my onsite payment processor, and it worked okay, I thought it was a little bit limited in its functionality, but the one thing I didn't like about it is you it didn't have a rewards or a promotional aspect to it. I chose FiveStars basically because I saw the great opportunity in marketing directly to my customers, gathering phone numbers, and setting up a reward/marketing promotion program with FiveStars that I couldn't ease with my previous application. It was real easy to onboard FiveStars, the websites really good, the apps really intuitive, and they also have really good support available on the website, so I really didn't have any problem onboarding. I think it'd be easy for anybody. I would recommend anybody considering FiveStars to go ahead and give it a try, it's risk free, and it's just really an invaluable tool as far as gaining customer phone numbers and emails, and it's a great marketing tool for a small business, basically.
Prioritize real-user-identified key features according to your needs to find your best fit.
SumUp
Top FeaturesPaySimple
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